Shaunta Franklin

Honey helped me originally and she did an excellent job. This was 1/13/14. She went above and beyond even helping me in an area I hadn't called about. I then connected with Ron the next day and he was fabulous as well. He patiently walked me through the procedure for uploading a document. He did it with kindness and patience. He then followed up the next day, 1/15/26, letting me know my document was signed and inquiring if I needed any more support. This was customer service at its finest.

I was clueless as to how to fill out the tax documents for my 1099 employees and your company walked me through it and I accomplished the task confidently.

Jeney was exceptional and I appreciated her above and beyond attitude. She was patient and pleasant; I heard the smile in her voice. She was knowledgeable and efficient. Such a wonderful person to help me through getting my problem taken care of.