rolando

I got a XC-90 Volvo 2025. After 8 months, today the car did not start. I called Crown Service in St Petersburg, where I bought the car. They called to towed the car. I asked for a call back as I thought I was just not doing something right, as the car is new. For hours later nobody has called bad. So I called back and they told me that I need to call Corporate as they tow the car at not cost. I called Corporate, I been asked I need to been number as thats is the only way to get a towing appointment. As I had to come to work, I cannot get my bin number as the car is sitting in the driveway of my house. So along the conversation, Lisa realized that I asking for an appointment for tomorrow. At that point, she tells me that I need to call 90 minutes before the towing appointment as they do not schedule anything in advacnce. Is all this Volvo service?????