Flashbay Reviews 2,941

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's commitment to providing excellent service, with many highlighting the speed and efficiency of the assistance they received. Consumers appreciate the easy approval process and fast delivery, making the overall experience smooth and hassle-free. People also value the helpfulness and competence of the staff, who go above and beyond to assist with choosing options and ensuring everything is spot on. The quality of the product and printing is highly regarded, with reviewers expressing satisfaction with the final results. The professionalism displayed by the company is impressive, leading many to recommend their services for merchandise needs.

Based on these reviews

Rated 5 out of 5 stars

i have ordered from Flashbay Twice now, and every time I've received fast assistance, easy approval process and fast delivery. I would absolutely recommend them. Thank you, Daisy, for being so helpful... See more

Company replied

Rated 5 out of 5 stars

Exceptional service. Amazing quality - both in product and printing. Turnaround time exceeded my wildest expectations. Having received complimentary sample products blew me away! Prices were also the... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of liasing with Daisy Li, who ensured that everything was spot on every step of the way, including assisting with choosing options, and going as far as having names printed on t... See more

Company replied

Rated 5 out of 5 stars

Contacted Angelo regarding items we ae interested is. As I do high volumes of orders from different suppliers I don't have much time to wait on samples/mockups or quotes from suppliers to get approval... See more

Company replied

Rated 5 out of 5 stars

When you need amazing service, quick and perfect production and speedy delivery - FLASHBAY IS DEFINITELY THE PLACE TO GO!! Angelo, thank you for your amazing service, keeping me in the loop the who... See more

Company replied

Rated 5 out of 5 stars

Jaque went out of his way to ensure that we receive ample samples and solutions to make an informed decision. The end result is beautiful, and we can't wait to treat our clients with these products.... See more

Company replied

Rated 5 out of 5 stars

Daisy Li went above-and-beyond to assist me with my order. She was patient, helpful and very competent in her advice and correspondence. The products we ordered were shipped quickly without any prob... See more

Company replied

Rated 5 out of 5 stars

EXCELLENT SERVICE with Angelo. I received free samples which made it easier for management to choose the best options. Oder arrived earlier than expected. I would HIGHLY recommend Flashbay. I am r... See more

Company replied

Rated 5 out of 5 stars

Thank you so much. The pens are exactly what we wanted, and the branding exceeded our expectations. We truly appreciate FLASHBAY’s excellent service. Everything was handled very quickly and efficientl... See more

Company replied

Rated 5 out of 5 stars

Excellent service! From start to finish I was super impressed, it was almost too good to be true. Received our bags yesterday and they are really very nice and completely as per spec. Jaque you are a... See more

Company replied

Rated 5 out of 5 stars

Daisy from day 1 followed up on the quote she did. We had long process to order the 750ml traveler bottle. Eventually we got the go ahead and placed our order. We received it quick and easy no issues.... See more

Company replied

Rated 5 out of 5 stars

I was skeptical working with an online company , however every step of the process from first contact to merchandise delivery , just blew me away. The professionalism displayed and quick turnaround... See more

Company replied

Rated 5 out of 5 stars

Lee was outstanding in everything from the moment I placed my order (I had a few queries) to ensuring I received my order - well ahead of a tight deadline! And the products are great - really pleased... See more

Company replied

Rated 5 out of 5 stars

This was my first order from Flashbay and I was blown away by the service I received from Jacques, from my very first enquiry right up until delivery of my order. Jacque truly is one of the most prof... See more

Company replied

Rated 5 out of 5 stars

The Account Manager, Jaque is so polite, very efficient in dealing with clientele. I am happy with the product we ordered and the turn around times for delivery. Overall, a great experience and would... See more

Company replied

Rated 5 out of 5 stars

I got very prompt responses to every email. The designs were sent through very quickly and I received exceptional service from Angelo. The pens look exactly as the proofs and write well. Great quality... See more

Company replied

Rated 5 out of 5 stars

Lee Ronghua was absolutely amazing. I can honestly say that the service received was prompt, efficient and friendly service. Lee is a credit to your company. From the website ease of use to the con... See more

Company replied

Rated 5 out of 5 stars

We recently ordered branded flash drives through this company and were absolutely blown away by the impeccable service from start to finish. Jaque went above and beyond to make the entire process smoo... See more

Rated 5 out of 5 stars

My experience with Flashbay was great because of their endurance, prompt delivery, excellent product quality and a friendly customer service received from Lee Ronghua. Your team did a fantastic job of... See more

Company replied

Rated 5 out of 5 stars

My sales rep, Rita, did an excellent job. She was incredibly responsive and made the whole process seamless. The Fresco Coolers I ordered worked as intended and I am satisfied with the product.

Company replied

Rated 5 out of 5 stars

My interaction with Angelo Li was absolutely amazing. He was so professional and efficient which made my choice so much easier when deciding on the product. The completed product was awesome and it... See more

Company replied

Rated 5 out of 5 stars

Rita is a super star. She delivers excellent ONE STOP service and the overall customer experience is a DELIGHT from the beginning to the very end. I am so impressed with the quality of the product a... See more

Company replied

Rated 5 out of 5 stars

Great price, excellent quality of the branded USB sticks and an exeptional efficiency on the dispatching process. Flawless communication throughout providing me with updates of the process. I receive... See more

Company replied

Rated 5 out of 5 stars

Exceptional service! Rita is quick to respond and true to her word. The gifts are also of great value and pricing is good. I will definitely use Flashbay for future gifting.

Company replied

Rated 5 out of 5 stars

I asked if the delivery date could be sooner, and I received my parcel about 7 days earlier than the scheduled date. On the day of the delivery I was not at home, and asked if the driver could phone... See more

Company replied

Rated 5 out of 5 stars

The service i received from Jaque was excellent. He was accommodating to my company's expectations, he responded quickly to emails. He always kept in touch and was very patient because the payment pro... See more

Company replied

Rated 5 out of 5 stars

Had to do an urgent order for my company and stumbled across Flashbay. Jaque who was assisting us was so quick and responsive and we manage to complete our order in 2-3 days. Happy with the service :)... See more

Company replied

Rated 5 out of 5 stars

Lee was efficient and insightful. We were kept in the loop at each phase of our order which gave me great peace of mind. I would highly recommend working with Lee and Flashbay to any of my colleagues... See more

Company replied

Rated 5 out of 5 stars

Our company ordered lapel pins for our staff to wear to public events. I was impressed with the quality and service that Flashbay offered. Daisy Li, in particular, was a great help. I recommend them t... See more

Company replied

Rated 5 out of 5 stars

Thank You to Angelo for your excellent customer service. Order was handled efficiently, constant feedback about progress of order. Order was delivered in a very good time frame. We are extremely sat... See more

Company replied

Rated 5 out of 5 stars

This was a very smooth process. I recieved fantastic service from Daisy Li who partnered with me to get our order processed. I would definitely recommend to others.

Company replied

Rated 5 out of 5 stars

Super pleased with the products received! Jaque was so helpful, patience and accommodating. Consistent updates were provided and I will most definitely be using Flashbay again in the near future.

Company replied

Rated 5 out of 5 stars

Jaque Guo, the account manager, made the ordering process incredibly smooth. He kept me updated throughout, ensuring I was informed about my delivery every step of the way. Additionally, the parcel a... See more

Rated 5 out of 5 stars

Angelo Li assisted our firm with our Corporate Branded Gifts. Angelo was always quick to respond and professional. The items are good quality and were delivery much quicker than expected.

Company replied

Rated 5 out of 5 stars

Thank you, Rita Xue, for the fast and reliable service. The daily follow-up on emails kept the order running smoothly. We are very satisfied with the product and the service from Flashbay.

Company replied

Rated 5 out of 5 stars

Lee made the experience super easy and great! Very responsive and efficient. Products is for clients. I've tested one and it seems to be working well and good quality.

Company replied

Rated 5 out of 5 stars

Great service received from Daisy. Our products arrived ahead of schedule. Daisy communicated with us at each step of the process and was very professional.

Company replied

Rated 5 out of 5 stars

Rita Xue was very efficient. She was quick to respond to requests, selection and branding of my pens was effortless. I am very happy with my purchase and with the service I received.

Company replied

Rated 5 out of 5 stars

Great service from ordering to delivery. Product also is of great quality. Contactperson Lee kept us up-to- date and during the whole proces.

Company replied

Rated 5 out of 5 stars

Daisy Li was super helpful and patient with us through our whole ordering process. We were so happy with our order and the stuff was well pleased.

Company replied

Rated 5 out of 5 stars

From start to finish Jaque Guo was excellent to work with. Always available and ready to assist. It was our first time using Flashbay and hopefully not the last.

Company replied

Rated 5 out of 5 stars

Angelo Li' efficient feedback an dsuggestions helped us alot to make an informative decision on the products we ordered. Fast delivery with great products.

Company replied

Rated 5 out of 5 stars

a Big thank you to Jacque and Angelo for the friendly and excellent service. From the start they kept me updated with the order!!! Delivery was also much quicker than expected. Thank you guys.

Company replied

Rated 5 out of 5 stars

Our account manager Rita was incredibly helpful and thorough! The customer service was quick, helpful and seamless. Our branded notebooks and pens came out great. I would definitely recommend Flashbay... See more

Company replied

Rated 5 out of 5 stars

Great communication from Angelo from start to finish and the products were delivered faster than other competitors. The quality of the product was better than expected. Will definitely use them again!... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service with very prompt communication and a great attention to detail. I was also sent samples completely unprompted which was so unexpected. Thank you to Jaque, the account manage... See more

Company replied

Rated 5 out of 5 stars

Daisy Li has been exceptional. From requesting samples to placing my order, Daisy was quick, efficient and friendly. Would definitely order again.

Company replied


Company details

  1. Promotional Item Store

About Flashbay

Written by the company

Flashbay, one of the world's leading suppliers of branded Flash Drives, Power Banks, Audio Products, Drinkware and more! Offering unbeatable prices coupled with fast and efficient service.

Why Choose Flashbay?


Get Quote

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service & Quality Products

i have ordered from Flashbay Twice now, and every time I've received fast assistance, easy approval process and fast delivery. I would absolutely recommend them. Thank you, Daisy, for being so helpful and providing such impeccable service every single time!

February 10, 2026
Flashbay logo

Reply from Flashbay

Dear Customer,

Thank you for such fantastic feedback. Daisy is a valued team member, and she will be delighted to know you are satisfied with her work and customer service. Looking forward to the next time we work together.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Frida was very helpful

February 9, 2026
Flashbay logo

Reply from Flashbay

Dear Arnoux,

Thanks very much for your positive feedback. Frida will be happy to hear you are pleased with her customer service. We hope to hear from you again should the requirement arise.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Excellent and speedy service

Excellent and speedy service
Will definitely recommend them

February 6, 2026
Flashbay logo

Reply from Flashbay

Dear Johan,

Thank you for such fantastic feedback. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. We look forward to working with you again in the future.

Kind regards,

Flashbay Team

Rated 5 out of 5 stars

Excellent service and products!

Great service! Order came right away and the products are perfect! Thank you for the samples, great products!!

February 4, 2026
Flashbay logo

Reply from Flashbay

Dear Elarda,

Thank you for your great feedback. We are really glad that you are happy with the product and the service that you received. We're looking forward to working with you again in the future.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Great service from Angelo

Angelo's advice and service were spot on. Quality flask delivered quickly. Will be back!

February 4, 2026
Flashbay logo

Reply from Flashbay

Dear Graham,

Thank you for your excellent feedback. Angelo will be delighted to know you are satisfied with his customer service and the quality of the final product. Looking forward to the next time we work together.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Quick and professional service

Quick and professional service. Delivery updates were very helpful after order was placed.

February 5, 2026
Flashbay logo

Reply from Flashbay

Dear Customer,

Thank you for your lovely comment. It's great to hear you like our service and we look forward to hearing from you again soon.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Order was simplified

Order was simplified, and deliviery was earlier than expected.

January 28, 2026
Flashbay logo

Reply from Flashbay

Dear Sikholiwe,

Thanks very much for your positive feedback. Great to hear that you are happy with the service you received and your order arrived on time. We're looking forward to working with you again in the future.

Kind regards,

Flashbay Team

Rated 5 out of 5 stars

Great support and product

From inquiring, finding the correct product, ordering and the final product all went very well. Lee was excellent!

January 27, 2026
Flashbay logo

Reply from Flashbay

Dear Gerrit,

Thank you for your great feedback. Lee will be very happy to hear you are satisfied with his work and and the final turnout. We hope to hear from you again should the requirement arise.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Exceptional service & an immensely impressive purchase

Exceptional service. Amazing quality - both in product and printing. Turnaround time exceeded my wildest expectations. Having received complimentary sample products blew me away! Prices were also the best I could find. This is unparalleled service excellence, and I will not be buying anywhere else anytime soon! Well done Flashbay!

January 27, 2026
Flashbay logo

Reply from Flashbay

Dear Jolene,

Thank you for such fantastic feedback. We are really glad that you are happy with the product and the service that you received. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. Thank you for trusting Flashbay.

Kind regards,

Flashbay Team

Rated 5 out of 5 stars

Excellent service and excellent quality…

Excellent service and excellent quality products.

January 27, 2026
Flashbay logo

Reply from Flashbay

Dear Markus,

Thank you for your great feedback. We are really glad that you are happy with the product and the service that you received. We're looking forward to working with you again in the future.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Excellent service

Excellent service! From start to finish I was super impressed, it was almost too good to be true. Received our bags yesterday and they are really very nice and completely as per spec. Jaque you are a magician!

January 21, 2026
Flashbay logo

Reply from Flashbay

Dera Marissa,

Thank you for such fantastic feedback. Jaque will be delighted to know you are satisfied with his work and are happy with the quality of the finished product. We hope to hear from you again should the requirement arise.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Lee gave us fast and friendly service

Lee gave us fast and friendly service! Thank you

January 16, 2026
Flashbay logo

Reply from Flashbay

Dear Julie,

Thank you for your great feedback. Lee will be delighted to know you are satisfied with his work and customer service. We appreciate your business and look forward to working with you next time.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Exceptional service

Exceptional service! Rita is quick to respond and true to her word. The gifts are also of great value and pricing is good. I will definitely use Flashbay for future gifting.

January 14, 2026
Flashbay logo

Reply from Flashbay

Dear Emily,

Thank you for such fantastic feedback. Rita is a valued team member, and she will be delighted to know you are satisfied with her work and customer service. Looking forward to the next time we work together.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

all good

Really lovely to work with

January 9, 2026
Flashbay logo

Reply from Flashbay

Dear Ellie,

Thanks very much for your positive feedback. It's great to hear you like our service and we look forward to hearing from you again soon.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Outstanding service from the very first…

Outstanding service from the very first email right through to delivery! The company was professional, the product quality exceeded expectations, and my order arrived much earlier than anticipated. Highly recommended!

October 20, 2025
Flashbay logo

Reply from Flashbay

Dear Nathalie,

Thank you for your excellent feedback. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. We look forward to working with you again in the future.

Kind regards,

Flashbay Team

Rated 5 out of 5 stars

pens

Thank you so much. The pens are exactly what we wanted, and the branding exceeded our expectations. We truly appreciate FLASHBAY’s excellent service. Everything was handled very quickly and efficiently.

December 18, 2025
Flashbay logo

Reply from Flashbay

Dear Akona,

Thank you for such fantastic feedback. It's great to hear that you have found our service swift and enjoyed the quality of our products. We're looking forward to working with you again in the future.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

I've received quick and friendly…

I've received quick and friendly service from Lee Ronghua.

December 18, 2025
Flashbay logo

Reply from Flashbay

Dear Zelda,

Thank you for your great feedback. Lee will be delighted to know you are satisfied with his work and customer service. We appreciate your business and look forward to working with you next time.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

absolutely amazing product and service…

absolutely amazing product and service delivery!!!

December 17, 2025
Flashbay logo

Reply from Flashbay

Dear Samantha,

Thank you for your excellent feedback. We are really glad that you are happy with the product and the service that you received. We look forward to working with you again in the future.

Kind regards,

Flashbay Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look