BIOVEA Reviews 44,868

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the good quality of the products and the service provided. Consumers highlight the fast delivery service. Many people are satisfied with the wide selection of products available for the entire family. People have different opinions about the order process. Some reviewers found it easy to order and appreciated the helpful advice provided. Others encountered difficulties logging in or had issues with payments. A number of consumers reported problems with the delivery, including delays and high shipping costs. However, some customers mentioned that the company is willing to process refunds for faulty orders.

Based on these reviews

Rated 4 out of 5 stars

These days I find it difficult to get to sleep so I tried the old trick - Piriton hay fever tablets - Worked sometimes then my doctor said on the side that she got some Melatonin (not really available... See more

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Rated 4 out of 5 stars

Good products, Shipping is a rip off if you’re not ordering loads, totally unnecessary cost and far above market rate, discourages me from using the store. Also, their 3mg Melatonin liquid is... See more

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Rated 4 out of 5 stars

I found it hard to log in to buy the product as my password wasn’t being recognised although it’s the one saved on my Passwords . However managed to log in as guest to order . Good service from the co... See more

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Rated 5 out of 5 stars

I ordered, bought and received several products, which I can't say yet if they are good, I've only been using them for a week. The delivery is very fast, the prices are reasonable, the packaging is ve... See more

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Rated 5 out of 5 stars

Amazing company for good quality Melatonin Every order placed arrives on time or earlier than advised, DHL delivery so never any problems. I often take advantage of free shipping offers or discounts... See more

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Rated 5 out of 5 stars

Good quality products. Easy to order and helpful when advice is needed. Been a customer for many years. Recently I must have ticked a repeat request by mistake and wanted to return the tablets which... See more

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Rated 5 out of 5 stars

Great value product of good quality. I placed my first order - it arrived two days' later. I ordered more as it worked so well for me, with instant benefits. That arrived within 2 days too. I was cons... See more

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Rated 5 out of 5 stars

After Brexit I was finding it difficult to maintain my normal Biovea orders due to high importation costs to Spain and delays at customs. I then switched to your Irish website and have had no problem... See more

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Rated 3 out of 5 stars

The delivery company they use never delivers to me, I have a ring doorbell & just receive notifications saying “sorry we missed you” yet no one from dhl has been seen on my bell. I’m now having to... See more

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Rated 1 out of 5 stars

Placed several order over the years not really encountered problems, good products. However 6th Jan order placed and still not received to this date, despite numerous emails, they offer 2 day despatch... See more

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Rated 5 out of 5 stars

I've overall had a very good experience with Biovea. They have a good range of melatonin products, deliver quickly, and communicate well; for example, letting me know when out of stock products are av... See more

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Rated 5 out of 5 stars

I have used Biovea several times. The website is easy to navigate which is very important to a techno dinosaur like myself. The tracking of my order, together with the updates, sent by the company an... See more

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Rated 5 out of 5 stars

Good service with clear instructions and updates. Easy to choose and plan delivery with the option of a safe place being available. Brilliant product. Will be using this service again without hesitati... See more

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Rated 5 out of 5 stars

Fast delivery. I’m Autistic and as such don’t convert Serotonin in Melatonin very well . It’s easier and cheaper to use Biovea than getting a prescription. My sleep improves and my Autism is much more... See more

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Rated 2 out of 5 stars

Your marketing on website is misleading. Says "Delivery in 2 working days". I paid £6.60 for this. I ordered Sunday night (not working day) - my order arrived on Thursday. Your response back to me... See more

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Rated 5 out of 5 stars

Great company, quality stuff, I bought Estriol cream and progesterone cream and it's actually proper good. Follow the instructions and you're good. Estriol made my boobs bigger and made my symptoms... See more

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Rated 5 out of 5 stars

Having free postage influenced my purchase this time. As luck would have it, I was due to reorder my items. Quick delivery with a quality courier (Royal Mail) and tracking provided to ease anxiety. N... See more

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Rated 5 out of 5 stars

I was told melatonin gummies weren't available in the UK, so was very happy to discover BIOVEA. I received my order within a couple of days, thank you. I would advise to start with just half a gummi... See more

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Rated 5 out of 5 stars

Wonderful delivery - but bank wouldn't accept payment so ordered 3 times! Later all orders went through and asked Biovea to ignore the other 2 orders. They cancelled one and sent 2 orders without any... See more

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Rated 2 out of 5 stars

Im not sure if the product has changed, but I found the 5mg (vegetarian) fast release melatonin isn't working for me this time around. It tastes different, I have fermentation issues, and this doesnt... See more

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Rated 2 out of 5 stars

great products (when transactions actually work!) . This review is for the payment system only as the site rejects all my payment cards now. All I want to do is place an order and I get 'Transactio... See more

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Rated 1 out of 5 stars

Terrible. We bought DHEA supplements here as part of an IVF protocol, advised specifically to purchase here by our fertility clinic. Given its IVF, it's critical they arrived on time as there is a lot... See more

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Rated 1 out of 5 stars

I'm getting nervous and feeling regret to use this service. Now it's more than half month and still I didn't receive my products... When I write some emails about this issue all answers are the same:... See more

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Rated 2 out of 5 stars

I think this is a new supplier? The dummies are different in texture and taste. We are not falling asleep (family of 4), the dummies we all congealed into one lump in the tub and have a harder gri... See more

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Rated 1 out of 5 stars

Do not buy from them. Shipping is horrendously slow, 9 weeks from date of order to when goods are received. Customer service is appalling. I emailed to enquire as to how long it normally takes to... See more

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Rated 2 out of 5 stars

Hello, the products are good and at a good price, but why does Biovea make extra money on shipping? One small package of supplements costs delivery 6.45 pounds. That's like taking your pan... See more

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Rated 2 out of 5 stars

In spite of sending e mails describing the tablets I required The wrong ones were sent!! As Loyal customer I would have thought that some kind of record would show what I wanted in the order!!! I... See more

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Rated 1 out of 5 stars

I ordered the 5 mg Biovea own-brand melatonin, and it was completely ineffective. I’d been using a reliable 3 mg brand just weeks before, and those consistently helped me sleep. These Biovea tabl... See more

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Rated 1 out of 5 stars

Product was ok but they start taking £70 a month out ot your must be in small print because i didn't see it just started seeing money keep coming out

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Rated 1 out of 5 stars

Absolutely shocking delivery. Ordered on the 20th of November and 21 days later not even sure if it’s left the US. My son has one last gummy left then we are without. 🙈 Don’t understand when I’ve do... See more

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Rated 3 out of 5 stars

Edit: They did get in touch via email to let me know they've refunded my last order, really good of them. However, this was all they said. I would have appreciated an explanation for these incons... See more

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Rated 2 out of 5 stars

I've been shopping from biovea for many years now and I've noticed that their 2 day shipping rarely is dispatched the next day as their policy suggests. This occasion is not the only time my order has... See more

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Rated 1 out of 5 stars

I placed an order for several products from the USA to be delivered to a friend in Malaysia, but the items were never delivered, nor was any proof of delivery provided. After contacting BIOVEA, I was... See more

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Rated 1 out of 5 stars

I Ordered a Item on December 14 at 2 am (so enough time to ship the package within 24 hours. But it got shipped on December 16, and arrived today on December 9... Also it did not get shipped with... See more

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Rated 4 out of 5 stars

Sent on time but disappointed with the delivery as we were away asked them to leave without a signature in a safe place, no response then a email conversation no response. Finally I changed the date t... See more

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Rated 5 out of 5 stars

The company is very willing to process refunds to orders that may be faulty. Their customer care is prompt to reply. Their supplements are of outstanding quality and I have purchased vitamins since 20... See more

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Rated 5 out of 5 stars

Purchased an item which didn't work for me....asked about returning and refund Biovea replied instantly saying they would refund without hesitation and no need to return. Excellent customer serv... See more

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Rated 5 out of 5 stars

This company did exactly what it said it would. Biovea and their shipping company DHL, kept me informed of the impending delivery and kept to their word.. It's a sad reflection of the modern day, but... See more

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Rated 5 out of 5 stars

I was really sceptical about ordering but I’m glad I did. Although delivery times aren’t 2 days it did arrive in 5 days and I’m really pleased with everything, I will definitely order again and highl... See more

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Rated 5 out of 5 stars

Order the melatonin lozenges and 5mg, always a good experience with this company and delivery is quite quick, just takes a couple of days to arrive. The product works well and would reccomend if you s... See more

Company replied

Rated 5 out of 5 stars

As a customer of many years BIOVEA.ie as a company is excellent in both product and customer service. A slight 'glitch' in prompt delivery occurred after brexit but this was swiftly rectified!! Rece... See more

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Rated 5 out of 5 stars

I have been ordering off Biovea for a few years and the range on the site is great. I order the melatonin gummies for my son & husband as they are just impossible to get anywhere else that actually w... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

Written by the company

Since 2001, BIOVEA has been a leading manufacturer, distributor and online retailer of high-end health and beauty products. We have built a strong reputation for service, reliability and quality by serving millions of satisfied customers worldwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

45K reviews

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Rated 2 out of 5 stars

New formula is awful and the bottle is not full

I’ve been buying these gummies for several years now and have never had a problem. Now, the “new formula” gummies are awful, they are hard and sticky and I had trouble even getting them out of the bottle. Even worse, there were only 96 gummies in the bottle when there should have been 120 (I checked as the bottle was only filled halfway). Biovea refunded my money but even so I will not buy these again.

30 January 2026
BIOVEA logo

Reply from BIOVEA

Dear Customer,
Thank you for your order and please accept our apologies for any inconvenience. We are always striving to improve our services and have forwarded your message to the appropriate departments. If there is anything we can help you with, please let us know. Thank you again for letting us know!
Sincerely,
BIOVEA

Rated 5 out of 5 stars

Trusted and Great

Trusted and Great

2 February 2026
BIOVEA logo

Reply from BIOVEA

Hello,
Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!
Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Fast delivery

Fast delivery, item arrived as expected.
Will buy again

22 January 2026
BIOVEA logo

Reply from BIOVEA

Hello,
Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!
Yours Sincerely,
BIOVEA

Rated 1 out of 5 stars

2 batch turned up with same issue - poor quality

2 batch turned up with same issue - gummies were melted. Although a full refund was issued for the first order no replacement order was sent out for me. I was made to place the order myself again and then the same issue occurred and a refund had to be issued

2 February 2026
BIOVEA logo

Reply from BIOVEA

Dear Customer,
Thank you for your order and please accept our apologies for any inconvenience. We are always striving to improve our services and have forwarded your message to the appropriate departments. Our product department is looking into it. If there is anything we can help you with, please let us know. Thank you again for letting us know!
Sincerely,
BIOVEA

Rated 5 out of 5 stars

Straightforward to order

Straightforward to order, timely delivery and I was informed of the delivery progress at each stage.

1 December 2025
BIOVEA logo

Reply from BIOVEA

Hi,
We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!
Thanks,
BIOVEA

Rated 5 out of 5 stars

ordered on Sunday and today I received…

ordered on Sunday and today I received the order in the Netherlands! as always Biovea is number 1!

11 February 2026
Unprompted review
BIOVEA logo

Reply from BIOVEA

Hello,
Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!
Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Great product range

Good place to buy supplements that are hard to buy elsewhere / great range

16 June 2025
BIOVEA logo

Reply from BIOVEA

Hi,
We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!
Thanks,
BIOVEA

Rated 5 out of 5 stars

I’m a customer for years never was let…

I’m a customer for years never was let down . Very professional and good quality product

23 October 2025
BIOVEA logo

Reply from BIOVEA

Hello,
Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!
Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Absolute game changer

Absolute game changer. My sleep is so much improved. I wake up feeling rested.

31 January 2026
BIOVEA logo

Reply from BIOVEA

Hi,
We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!
Thanks,
BIOVEA

Rated 5 out of 5 stars

Helps my sleep and arrives on time.

I find this product really helps my sleep and when I temporarily ran out of it recently there was no denying the difference. I find the price really reasonable and the delivery reliable and prompt, unlike other supplement suppliers I've encountered.

30 January 2026
BIOVEA logo

Reply from BIOVEA

Hello,
Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!
Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

quick delivery

items in stock, great quick delivery

31 January 2026
BIOVEA logo

Reply from BIOVEA

Hi,
We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!
Thanks,
BIOVEA

Rated 5 out of 5 stars

Excellent service

Excellent service. Love the quality products they have for sale, which they regularly do “ offers” with. Speedy delivery. Great

30 January 2026
BIOVEA logo

Reply from BIOVEA

Hello,
Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!
Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

One of my favourite companies to order…

One of my favourite companies to order supplements from that you cannot get in the UK

31 January 2026
BIOVEA logo

Reply from BIOVEA

Hi,
We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!
Thanks,
BIOVEA

Rated 5 out of 5 stars

My grandson is 16 these help him sleep…

My grandson is 16 these help him sleep 💤 so delighted

31 January 2026
BIOVEA logo

Reply from BIOVEA

Hello,
Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!
Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Always arrive on time reputable company…

Always arrive on time reputable company good products no worries.

31 January 2026
BIOVEA logo

Reply from BIOVEA

Hi,
We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!
Thanks,
BIOVEA

Rated 5 out of 5 stars

Always fast

Always fast, efficient service.

28 January 2026
BIOVEA logo

Reply from BIOVEA

Hello,
Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!
Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

I ordered

I ordered, bought and received several products, which I can't say yet if they are good, I've only been using them for a week. The delivery is very fast, the prices are reasonable, the packaging is very nice. I'm glad I found a company with a large selection of products for the whole family.

31 January 2026
BIOVEA logo

Reply from BIOVEA

Hi,
We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!
Thanks,
BIOVEA

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