CraftInsure Reviews 1,180

After being with our initial insurance company for three years thinking they were giving us best price we used craftinsure online quote enquiry and found the same cover for more than £300 less than o... See more

When my boat insurance was due Craftinsure notified me with a quotation. I got 2 other quotes 1 was a third less and the other 50% more. The expensive one came back with a matching quote but Craftinsu... See more

my boat suffered damage during the storms at the end of 2024. Craftinsure made the whole insurance process simple, easy and fast. But most of all they were very understanding and kind during the pr... See more

I have used this company for a previous dinghy and their website is one of the easiest to use as I wanted to ensure new dinghy was insured straight away . Though please note it is from midnight on day... See more

Very impressed with how quick and easy it was to arrange boat insurance on CraftInsure. An excellent price too! Very pleased with the cover I've arranged.

Full list of boat types, schedule showing liability cover, quick. Best value. I tried other websites and got a worse experience.

Very easy to use website , quote completed in minutes and excellent price . Thank you will definitely recommend to friends .

The whole process for applying for and getting insurance for my small canal boat was so simple couldn't believe I completed it when it ended! Their price was extremely competitive and I wouldn't hesit... See more

Simple and easy to navigate website with a fast and foolproof quoting tool. Instant cover made the process smooth and efficient from the outset.

Fantastic service. Excellent, efficient and effective service for a last minute bespoke request. Great communication and exactly what we needed. Thank you very much for helping out at short notice. Y... See more

Very reasonably priced. Comfort in knowing that my paddle board and public are covered. Quickly covered, no hassle. I have just received a voucher for £40 when I refer my friend for next year.

High quality client service interaction throughout the process. Care and patience demonstrated by the consultant in obtaining the relevant information. All in all, totally reassured that this is a co... See more

Easy to make contact and speak to a real person who dealt with my enquiry in a professional and friendly manner.

Always been good but… I have been with craftinsure for maybe 3 or 4 years now. Never made a claim so no reason to contact them but the contact I did have at renewal time was ok I guess. I notice Ripe... See more

Very easy to access and competitively priced. Took about 15mins to complete and get insurance.

Reviewing my boat insurance I found Craftinsure was easy to deal with and were more competitive than the current broker who had increased their costs by 35%.

Dealt with easily & efficiently. Well done to staff member, forgot her name but she was very good. I think maybe, not certain but Sarah rings a bell.

First time insurer of a narrowboat. A simple, easy to follow process that saw me insured in a short space of time. Thank you.

Couldn't have been easier to get cover and the price seems very reasonable as well. Level of cover is good too.

I think the total amount of time I was on the phone was close to one hour . The waiting then getting the insurance was a long arduous process. The broker was not sure about a lot of items in the polic... See more

used to be good, then a corporate buy out and they just jacked the prices up 50% for no other reason than rinsing their customers. In my opinion Ripe stinks like a rotting corpse, I'm going elsewhere... See more

For 8 years happily accepted auto renewal for our boat insurance- via email communication. Sent a letter to say cannot offer monthly payment plan and didn’t auto renew. Terrible treatment of loyal c... See more

Issued a renewal request - 10% increase OK fair enough, but was quoted the wrong level of cover due to an internal system error. Then when they corrected this they increased the price so the rise... See more

I never received a renewal notice for my policy, nor any communication about the move to the Ripe group. The terms of my insurance have substantially changed and without any notice of these I felt I... See more

A year ago I was delighted when I switched to Craftinsure and recommended them to many. I feel therefore that I must say my present experience is appalling and their ability to answer the phone non... See more

They don't call you or email you and my job took nearly six weeks to complete because they decided to send an independent insurance surveyor (who was absolutely brilliant). I had to chase them for eve... See more

I would have liked to get more notice that the account was being suspended - one email that I missed as I was on holiday and not checking emails. when I contacted you there was no help just that I h... See more

My boat insurer sadly joined Ripe. Could not reach them by phone or email for a week. Eventually got a quote 100% more than the previous year. Just a phone line with inexperienced staff. Rubbish servi... See more

Craft insure before they went to ripe were very good and simple to deal with. They are now more expensive and their system is too hard to even download your policy. The chat service is frustrating T... See more

I’m extremely disappointed with Craft Insurance. After my outboard motor was stolen, the claims process has been nothing short of a nightmare: It took over 3 weeks to get a payout, plu... See more

The card I use for monthly payment expired at the end of October, I emailed and informed them I could not get the new card from home as I was away on a business trip, I received an email saying my p... See more

You took the full amount for the year, rejected my card and I’ve still not had a response to my request to cancel. I wanted a monthly insurance amount and I can’t get hold of anyone. I now wish to can... See more

Wanted to cancel one boat insurance and add another. Very helpful agent. Smooth transaction.

Wanted boat insurance, these guys provided it well priced and quickly without any faffing about. Can't fault them.

As a newbie narrow boat owner, Craftinsure couldn't have been more helpful than with regard to insuring my boat.

I have had my boat insured for them for a few years. Never made a claim, so I don't know how they are about that. But I have sold the boat and cancelled the policy, yet I keep getting... See more

Great customer service , no hassle getting insured , competitive price and adjusted my cover date with no questions asked , well done

Craftinsure made insuring our new boat so very easy. Highly recommended

Well priced and the policy has good coverage. Have not had a reason to claim but good company so far.

Got my first boat insurance with Craftinsure.So easy to deal with.

Very fast on line application process and good price.

Easy to use, quick, straightforward and a very competitive price.

Very pleased with the service received, very easy to use the Web sight. Excellent.

All good-very easy to use the website-with a quick price-would recommend

Great and simple to organise. Easy to understand website.

I was happy with my quote but had one query that I logged on line. Aimee answered clearly and within a couple of hours.

Competitive pricing & easy to use web site

It is with genuine regret I find myself putting up this review but the service I have recently received has just been grinding away a... See more