Frames.co.uk Reviews 45,388

This is the second time I have used this company and it certainly will not be the last. Once again John helped me with the measurements, clearly and patiently, as this was a cross stitch not a pain... See more

The website is easy to navigate. I ordered an unusually large frame, and was contacted with suggestions about how I might modify my order to ensure that the frame wouldn't bend or bow. The tracking... See more

Bought a large (756 mm x 815 mm) made to measure frame to fit a British Geological Survey map. Could not be happier: delivered extremely well packed just 10 days later. Very high quality real wood fra... See more

This can be a daunting prospect ! But if you follow the advice the visual size balanced with border parameters. Extremely well packaged & perfectly cut ! , I did allow excess so I could adjust acco... See more

Easy to order. Good quality frame as described. Slight damage on delivery but that was down to courier throwing the package over a 6ft gate ! Soon rectified and replacement piece sent out quickly.

The website was very easy to use: I inputted measurements for two mounts to go with the frames I also ordered. When it turned out that my frames weren't available, alternatives were offered that would... See more

Affordable frames that look good and having perspex instead of glass (not that you can tell by looking at it) means you can safely use sticky pads to hang the picture without having fiddle with nails... See more

Outstanding customer service. After a mix-up by DHL where I can only assume the labels fell off two unrelated parcels, leaving me receiving a HiFi stand and some random receiving my frames; the guy... See more

Fantastic service, custom sized replacement mount has made a painting look like new again. Good quality and precision, wrapped with care and delivered promptly. I had also made a mistake on my orig... See more

Really great option when you want tailored high quality frames but don't have the budget for professional framing services. Obviously there's nothing like bespoke framing but Frames.co.uk provide the... See more

Great website, the visualisation of the image within the frame is a very powerful tool. The service is speedy, professional and the staff, especially John, are able to give good sensible advice a... See more

These made to measure frames are beautifully constructed, are turned round promptly and are very carefully packaged for transit. Communications are great. There's a good range of frame styles and mo... See more

Great selection of frames etc. and an easy way of reaching a final set up to suit your print. Being able to download an image and see it in your chosen frame and on a wall is very helpful. Play arou... See more

The photo I framed was of non-standard size but was sufficiently important to me to spend that little bit extra for a perfectly fitting frame with a uniform insert size all around the picture. It's a... See more

I ordered a custom-made frame over the phone and I’m genuinely impressed with how it turned out. Even though it’s a large frame, everything was made perfectly to size and it fits exactly as it should.... See more

Very fast service. A couple of incorrect measurements made in the workshop were dealt with and replacement parts were dispatched asap. A nice touch was a free upgrade to a thicker frame as my original... See more

I’ve recently purchased 5 frames - 3 large non-standard sized and 2 small standardised sizes. The larger frames needed precise measurements and I had specific requests of how the pictures were positi... See more

I received a custom frame from Frames.co.uk yesterday, ahead of the promised delivery date and in immaculate condition, packaging, and just as ordered. This could not have been a better experience, ev... See more

Ordered a number of mounts from Rep. of Ireland, I found their website by far the easiest to navigate when ordering sizes etc and even including p&p, currency conversion still worked out a good third... See more

I really liked the way it was made easy to design your own type of picture frame, it arrived sooner than estimated, was packaged extremely well and was exactly as shown on ordering. Really pleased, sh... See more

Easy ordering, good looking frame. Bespoke size manufactured and delivered by DHL within 7 days. However, for the price I think it could have been a bit heavier - personal preference I suppose as a li... See more

Delivery took a little longer than I had hoped. More significantly, however, the frame was quite badly damaged and will require repair and modification before use. The damage was not obvio... See more

Appauling service !! Delivery dates all over the calendar so you cannot rely on them. Accuracy ? Don't go to these. You ask for a certain dimension, they email back confirming those dimensions.... See more

As usual good quality made to measure picture frames. Whilst I would like to have given Frames.co.uk a 5 star review, there were issues with delivery with their courier DHL which were very annoying!... See more

Really helpful service, they checked the measurements I wanted would work for what I needed to put in the frame. Speedy delivery time and a very good quality product. My photos and pictures look... See more

Superb quality frames at an excellent price, deliveree with care. I'd originally sent the wrong frame sizes in, I called customer services. They answered straight away and provides clear advice. The... See more

Poor quality product, not as described. More grey than black. Customer service unhelpful and not interested in resolving our issue. Have purchased from you several times before and been very happy. Wo... See more

I initially didnt want to order frames online but had to because local places had shut down butl I found this website fast and simple to use with more options at my fingertips than I thought possible!... See more

Good pricing and being able to order a custom sized frame with options for glass/mounts etc was perfect. Delivery was a good price too, which is often an issue with deliveries to the the Highlands. Th... See more

I've bought from Frames.co.uk several times now and always been pleased with what I've received. Frames are accurately described and good quality. Ordering is straightforward (sizing etc) and delivery... See more

Frames.co.uk exceeded my expectations. Having made an error in measuring my frames, the company went over and above to make sure my error was rectified and I now have 3 beautiful framed posters in an... See more

The frames are very expensive considering the types of materials that are used. I chose a wooden frame and it looks cheap and lacks quality considering the overall cost of the frame. The plastic used... See more

Ordered my made to measure frame on Friday and received it the following Wednesday, aboustley delighted with it. The packaging was impressive to stop any damage to the frame. Fit my artwork in and it... See more

Wayne at frames was a great help in making sure the measurements were what I wanted and my order was correct. Even refunded when I’d made a mistake and the order needed to be adjusted. Delivery was sp... See more

Great quality product - there were plenty of alternatives available on the website with enough images that you could be sure you were choosing the right one. Quick delivery, with full guidelines and a... See more

After placing the order I was contacted as ome of the frame sizes was not available. Wayne was extremely helpful in assisting with finding suitable replacement products and also helped make sure the c... See more

We ordered quite a large and ornate frame, and a smaller plainer one. Both were beautiful and extremely well packaged when delivered within a few days, good delivery time for a bespoke item. My only s... See more

I’ve been using this framing service for over 10 years and have always been satisfied by their excellent service. Recently I got them to provide a mount and frame for three prints that I wanted to han... See more

Wonderful golden colored picture frame. A lot bigger and heavier than expected, but definitely worth the money. Very quick manufacture and delivery, arrived within a few days of ordering. Thank you so... See more

You know what it’s like, you have an odd sized poster (maybe it’s linen backed) and you need a frame, so you order one online, only to be informed that the bespoke frames aren’t really bespoke or t... See more

Thoroughly recommend this business for made to measure frames. I needed an oversized frame and tried few companies who all rejected my order. These guys had no problem, made the frame to beautiful fin... See more