Lampenmeister.de Reviews 2,811

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

I ordered two lamps on the black Friday sale, the Heaven 5 Pendelleuchte - Markslöjd and the Onion Pendelleuchte - Watt & Veke. They are both beautiful and well made. The packaging was good and the d... See more

Rated 5 out of 5 stars

I have ordered 3 lamps at the shop, and unfortunately one arrived damaged (the Verpan Globe 28cm- a very delicate lamp). The customer support was very kind and responsive, and the lamp was exchanged... See more

Rated 5 out of 5 stars

Very good service and fast delivery. This is already the second time I order a lamp. They have two of the best lighting brands.

Rated 4 out of 5 stars

The eshop is well organized and the order easy to place and pay. The range of products is fantastic and a swiss shop is very convenient. The experience with GLS transport was not ideal though. Th... See more

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Company details

  1. Lighting Store

About Lampenmeister.de

Written by the company

Größte Auswahl an Designerlampen

Kostenloser Versand ab einer Bestellung über 100,-

50 Tage Rückgaberecht

Hilfsbereiter Kundenservice

Bei Lampenmeister.de haben wir exklusive und qualitativ hochwertige Lampen von anerkannten Designern und Produzenten.
Schauen Sie sich unsere Auswahl der wichtigsten Produzenten an und lassen Sie sich inspirieren.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 1 out of 5 stars

It was a horrible experience

It was a horrible experience. Ordered GUBI lamp, and it came without installation kit. The only solution they offered was me sending back the whole pacakge and get a refund (they arranted GLS package station and I had to walk with this giant box for 2km). They were not able to just provide the installation kit. I was naive to order another one, hoping that it will come complete this time. However, it came, again, with some missing parts. This time, they also say they can't just send the missing parts. DO NOT ORDER FROM HERE unless you want to waste so much of your time.

15 October 2025
Unprompted review
Lampenmeister.de logo

Reply from Lampenmeister.de

Hi there, thank you for sharing your feedback. We’re very sorry to hear about the repeated issues with missing parts and the inconvenience this caused. This is certainly not the experience we want for our customers, and we understand how frustrating it must have been. We appreciate you taking the time to share your experience, and we’ll use your feedback to help improve our processes in the future.

Rated 1 out of 5 stars

We have received the lamp with a…

We have received the lamp with a missing shade 3 weeks ago and we still haven’t received any feedback from them on the next steps. Tried calling the several times and they don’t really reply.
I also did submit the issue via email but you’re not replying?

6 October 2025
Unprompted review
Lampenmeister.de logo

Reply from Lampenmeister.de

Dear customer,

We are very sorry for the inconvenience. Please contact us at [email protected]
so we can provide you with more feedback and help resolve the issue.

Rated 1 out of 5 stars

They didn’t deliver the whole

They didn’t deliver the whole
Content at once and are not answering

22 September 2025
Lampenmeister.de logo

Reply from Lampenmeister.de

Dear customer, we are sorry for the inconvenience. We see that there is an active conversation with our Customer Care team, and they have been providing you with solutions to deliver the remaining parts of your lamp. We apologize again for any inconvenience this may have caused.

Best regards,
Your Customer Care

Rated 5 out of 5 stars

Beautiful, sculptural, minimalist lamp

I found the lamp I was looking for at the right price. The quality is excellent, with a thoughtful design and great execution. Delivery was on time as promised, and everything went smoothly. I highly recommend it.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Great product, great delivery times to here in Switzerland, great price!

24 March 2025
Unprompted review
Rated 1 out of 5 stars

wrong product and poor customer service

They shipped the wrong product and once open the package (it was a rug) a smell of mold like it has been in a wet place. When asked to get a refund it was a nightmare, asking packages photos, labels photos etc. And to return I should have wait at home the whole week waiting for the UPS guy to pick up. I gave up but I will never buy anything from this website.i hope this can help if u are thinking to buy from this vendor!

7 March 2025
Unprompted review
Lampenmeister.de logo

Reply from Lampenmeister.de

Hello!

We are sorry we sent the wrong colour by mistake. Mistakes can happen to anybody and we apologized several times for this.

This is the first time you mention a smell - for future reference; please provide all needed information during the claim process, not once it has ended.

We asked you for a possible timeframe of 6 hours for the UPS pick up - which you refused to do.

You wanted to keep the rug for a partial refund.

Best regards
Team Lampenmeister

Rated 5 out of 5 stars

Excellent service

Excellent service! Their support team answered immediately a question I had. The package was delivered in great packaging. I'm very happy with lampenmeister.de

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Terrible delivery service and customer communication

According to the website, my product was in stock and should have been delivered within 3-5 days. Have been waiting for over two weeks, and the parcel tracking shows that the product got sent back to the producer without being tried to deliver to my address. No information about this has been shared with me in the meantime.
I hope Lampenmeister is compensating their customers...

31 January 2025
Unprompted review
Lampenmeister.de logo

Reply from Lampenmeister.de

Hi Sofia,

We are very sorry for the error that occurred on GLS side. We are now in contact with you to sort this matter out in the best possible way. We can of course resend the package with no costs for you. At this point we are waiting for your e-mail reply.
Thanks for your understanding and patience.


Team Lampenmeister

Rated 4 out of 5 stars

All in all it was a good experience.

I ordered two lamps on the black Friday sale, the Heaven 5 Pendelleuchte - Markslöjd and the Onion Pendelleuchte - Watt & Veke. They are both beautiful and well made. The packaging was good and the delivery time was average. All in all it was a good experience.
Minus one star because they charge the shipping if you want your order delivered to your home, although the cost of the order was 304€. The delivery was done by GLS, who did not ring the bell and they just left the lamps at the entrance of the building. If I had to pay, I would at least expect a professional delivery service.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Exactly what I wanted

Exactly what I wanted
Very nice products, reasonable prices, shipping was very quick. It could not have been better

30 September 2024
Unprompted review

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