I ordered two lamps on the black Friday sale, the Heaven 5 Pendelleuchte - Markslöjd and the Onion Pendelleuchte - Watt & Veke. They are both beautiful and well made. The packaging was good and the d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have ordered 3 lamps at the shop, and unfortunately one arrived damaged (the Verpan Globe 28cm- a very delicate lamp). The customer support was very kind and responsive, and the lamp was exchanged... See more
Very good service and fast delivery. This is already the second time I order a lamp. They have two of the best lighting brands.
The eshop is well organized and the order easy to place and pay. The range of products is fantastic and a swiss shop is very convenient. The experience with GLS transport was not ideal though. Th... See more
Company details
About Lampenmeister.de
Written by the company
✔ Kostenloser Versand ab einer Bestellung über 100,-
✔ 50 Tage Rückgaberecht
✔ Hilfsbereiter Kundenservice
Bei Lampenmeister.de haben wir exklusive und qualitativ hochwertige Lampen von anerkannten Designern und Produzenten.
Schauen Sie sich unsere Auswahl der wichtigsten Produzenten an und lassen Sie sich inspirieren.
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- +49 66 423063128
- [email protected]
- lampenmeister.de
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome Quality Lamps
The shipment was fast! I love these lamps. They are made well and look great in any room. Now I own four!
Very good service and fast delivery
Very good service and fast delivery. This is already the second time I order a lamp. They have two of the best lighting brands.
Everything was perfect!
Good return process.
Product was good, but didn't fit for my purpose. Return process was very efficient and easy.
May use AI-assist with repliesRead more
It was a horrible experience
It was a horrible experience. Ordered GUBI lamp, and it came without installation kit. The only solution they offered was me sending back the whole pacakge and get a refund (they arranted GLS package station and I had to walk with this giant box for 2km). They were not able to just provide the installation kit. I was naive to order another one, hoping that it will come complete this time. However, it came, again, with some missing parts. This time, they also say they can't just send the missing parts. DO NOT ORDER FROM HERE unless you want to waste so much of your time.

Reply from Lampenmeister.de
A great experience
A great experience. The lamp I ordered came in less than 48 hours. The packaging was great. Would recommend.
We have received the lamp with a…
We have received the lamp with a missing shade 3 weeks ago and we still haven’t received any feedback from them on the next steps. Tried calling the several times and they don’t really reply.
I also did submit the issue via email but you’re not replying?

Reply from Lampenmeister.de
They didn’t deliver the whole
They didn’t deliver the whole
Content at once and are not answering

Reply from Lampenmeister.de
Beautiful, sculptural, minimalist lamp
I found the lamp I was looking for at the right price. The quality is excellent, with a thoughtful design and great execution. Delivery was on time as promised, and everything went smoothly. I highly recommend it.
Excellent
Great product, great delivery times to here in Switzerland, great price!
wrong product and poor customer service
They shipped the wrong product and once open the package (it was a rug) a smell of mold like it has been in a wet place. When asked to get a refund it was a nightmare, asking packages photos, labels photos etc. And to return I should have wait at home the whole week waiting for the UPS guy to pick up. I gave up but I will never buy anything from this website.i hope this can help if u are thinking to buy from this vendor!

Reply from Lampenmeister.de
Excellent service
Excellent service! Their support team answered immediately a question I had. The package was delivered in great packaging. I'm very happy with lampenmeister.de
Really great customer service
Really great customer service! And fast delivery.
We had a little issue with one of the lamps ordered and the support was great!
Terrible delivery service and customer communication
According to the website, my product was in stock and should have been delivered within 3-5 days. Have been waiting for over two weeks, and the parcel tracking shows that the product got sent back to the producer without being tried to deliver to my address. No information about this has been shared with me in the meantime.
I hope Lampenmeister is compensating their customers...

Reply from Lampenmeister.de
All in all it was a good experience.
I ordered two lamps on the black Friday sale, the Heaven 5 Pendelleuchte - Markslöjd and the Onion Pendelleuchte - Watt & Veke. They are both beautiful and well made. The packaging was good and the delivery time was average. All in all it was a good experience.
Minus one star because they charge the shipping if you want your order delivered to your home, although the cost of the order was 304€. The delivery was done by GLS, who did not ring the bell and they just left the lamps at the entrance of the building. If I had to pay, I would at least expect a professional delivery service.
Exactly what I wanted
Exactly what I wanted
Very nice products, reasonable prices, shipping was very quick. It could not have been better
The pictures depict the lamps well…
The pictures depict the lamps well making it easy to choose lamps online and it was a great relief to receive what I expected. Beautiful and high quality lamps, chosen and received easily and I. Good quality!
Very Super!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







