Lots of Plants Reviews 1,653

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the quality and health of the plants they received, often describing them as beautiful and well-cared for. Consumers also appreciate the delivery service, noting that plants are well-packaged and arrive in good condition. Many reviewers express their intention to order again, citing the wide selection of plants available. However, some people report issues with their orders, particularly concerning the size of the plants relative to the price. Some reviewers feel that the plants they received were smaller than expected for the cost. There are mixed opinions regarding the order process itself, with some customers experiencing delays or receiving incorrect plants. Despite this, the overall sentiment remains positive, with many customers highlighting the excellent condition of the plants upon arrival.

Based on these reviews

Rated 4 out of 5 stars

Good delivery, on schedule as stated, only issue was two binding straps of the five boxes had the plastic binding strap broken so the two plants inside crushed each other and may not recover. The othe... See more

Rated 4 out of 5 stars

The plants arrived with no damage and well watered. My compliments to your shipping department. The roots weren’t developed enough to hold the soil and root ball together during planting.

Rated 5 out of 5 stars

Ordered a mock orange for my mother for mothers day. I was not expecting much with previous experiences i have had with other nurseries shipping plants but I was really surprised and very happy. I was... See more

Rated 5 out of 5 stars

My plants arrived well packed and are absolutely beautiful! Two of the camellias were in bloom. It took a week or so to ship them but when I called for a status someone answered me immediately. I was... See more

Rated 5 out of 5 stars

This is my 2nd purchase from this business. I requested that the plant be sent to my brother's home in SC as I was visiting. I expected it to arrive on Monday or Tuesday but it arrived ahead of schedu... See more

Rated 5 out of 5 stars

While I initially had some concerns with the delay in shipping, I contacted them expressing my concern. They apologized and said that there would be a releasing a new crop of Summer Snow gardenias in... See more

Rated 5 out of 5 stars

We are doing a major garden renovation and since we have used Lots of Plants several times before, we chose them again. We were not disappointed! All our plants came when expected and in great conditi... See more

Rated 5 out of 5 stars

The plants I received were super healthy and beautiful. They survived my planting and the camellia looks like it’s just about to bloom! Loved that they had some plant-specific tips for planting in the... See more

Rated 1 out of 5 stars

They have 'buy more get a discount' promotions active on their site that they refuse to honor if they have the promo on their site "in error ", even if you show them the promo screenshot with active l... See more

Rated 1 out of 5 stars

Buyers beware. I live in California and ordered a camellia online. The plant is good but not what I ordered. After email back and forth, sending multiple pictures and an invoice of other customer fo... See more

Rated 5 out of 5 stars

I bought a mountain laurel. the plant came in great condition. I have bought plants online in the past, this was one of the best in terms of condition. they were unable to send the larger plant - but... See more

Rated 5 out of 5 stars

I ordered one Camilla from you and it was gorgeous. I decided right then I was going to order all of my plants for this year from your nursery. I can’t tell you how excited I am to receive my two huge... See more

Rated 5 out of 5 stars

So far so good, I ordered the butterfly bush, making sure it is safe for zone 5, followed planting instructions. As long as it makes it through the winters and comes back every spring, Ill be very hap... See more

Rated 5 out of 5 stars

The shrubs arrived in excellent condition. I appreciate the 3 gallon size and also being able to get the shrubs I want without searching locally and not being able to find what I want. I will order fr... See more

Rated 5 out of 5 stars

All the plants arrived in great shape and nice size! First order arrived quickly. I missed ordering one plant and had to place another order. That one took more time to get. But ended up arriving the... See more

Rated 5 out of 5 stars

I have ordered many plants through online sources and have been disappointed in quite a few. LoP is NOT one to be disappointed with. Their Camillas are second to absolutely none! They are worth every... See more

Rated 5 out of 5 stars

I bought a rose of Sharon. It was packed perfectly, came in a timely manner, was large and healthy, and was more mature than most mail order companies. I always go to Lots of Plants to see if they hav... See more

Rated 5 out of 5 stars

Beautiful healthy plants. Packaged very well. Plants were in excellent condition upon arrival. Wonderful selection available and delivery time was very quick. Will definitely buy from again in the fut... See more

Rated 5 out of 5 stars

The plants came in perfect condition and were just what I wanted and had ordered. Planting materials and instructions were perfect. I had a bad experience with a different company so was extremely ple... See more

Rated 2 out of 5 stars

I purchased a Crown Jewel Gardenia from Lots of Plants, along with their custom soil mix. Shipping was impressively fast, which I appreciated. However, the plant arrived with several issues: multipl... See more

Rated 2 out of 5 stars

They didn’t have the plants available despite the transaction going through. Had the shipping label and such created too and had me waiting for basically no reason. Guess my order slipped through the... See more

Rated 2 out of 5 stars

Had to call twice to get delivery information. Biggest issue, however, was these are the smallest "3 gallon" plants I've ever seen. $93 per plant is a lot for a camellia. I was expecting better.

Rated 1 out of 5 stars

I purchased some plants, they never arrived. I ordered them on MAY 9TH, the date is now July 9th. I called them 3 times, left three emails, i have emailed them now 10+ times to get my refund, the cust... See more

Rated 3 out of 5 stars

The plant looked healthy, however, the disappointment is related to size/cost ratio. I bought a camellia in a 3 gallon pot which was a foot shorter than same 5 plants I have purchased in recent year... See more

Rated 3 out of 5 stars

I ordered 3 plants. Two were shipped laying on their sides. Most of the soil fell out of one and it was wilted. It was much smaller that expected. The other plant was spectacular. Gorgeous purple flow... See more

Rated 5 out of 5 stars

The Norway weeping spruce arrived quickly and was in EXCELLENT condition. Probably the most healthy tree I’ve received via mail. Clear instructions. Highly recommend.

Rated 4 out of 5 stars

This review covers the whole season. I ordered 10 plants this season. Three of the plants received were outstanding (5+), Six of the plants were great (4.5) but one plant was underwhelming (2). I... See more

Rated 5 out of 5 stars

Walking through Lots of Plants felt like stepping into a little green escape. The plants were healthy, well cared for, and clearly grown with attention. It's the kind of place that makes you want to b... See more

Rated 5 out of 5 stars

I ordered a camilia flower tree for my mom and it came in a large, tall, cardboard box. The leaves were healthy and green, and bottom portion (potted dirt) was wrapped safely in plastic. I’m very sati... See more

Rated 1 out of 5 stars

If I could only have an option of -0 star, I would rte this despicable, rude owner of this company! I recently purchased a supposed to be 7-gallon Cherry Go Round that cost $141. I should have listen... See more

Rated 1 out of 5 stars

No. I am Not Happy. the second time I have ordered the Mardi Gras Rhododendron and it arrived with brown leaves. It looks sickly planted. I had it planted right away upon arrival and purchased acidifi... See more

Rated 5 out of 5 stars

The plant is large and healthy. A beautiful specimen! Already thriving! Came perfectly packaged so absolutely no damage as well. Love it!

Rated 1 out of 5 stars

I ordered plants some camellias that my wife wanted. And paid for them. I got a shipping confirmation number a few weeks later. And then I was told they're not available. Sounds like they were just... See more

Rated 3 out of 5 stars

All I have to compare is experience with other providers. I ordered another tree from a competitor. It arrived with planting instructions and root stabilizer. My Red Dragon Japanese Maple arrived w... See more

Rated 3 out of 5 stars

Plant was packaged well. Didn’t see any potential buds for blooming this season. I ordered one, same species, from Etsy that was 27$ cheaper same size with bloom.

Rated 5 out of 5 stars

I received two plants: one with flowers and good size. The other had been cut back presumably to clean up dead blossoms I paid the same amount for both. Disappointed.

Rated 5 out of 5 stars

Well packaged, healthy plants that were the appropriate size for the container size ordered. Shipped out in a timely fashion.

Rated 1 out of 5 stars

Absolutely the worst customer service! The owner insulted us and called us uneducated plant owners, after we paid $92 for a dead plant! Disgraceful

Rated 1 out of 5 stars

The problem I had with lots of plants was that the plants were overpriced for the size and condition of the plants. Price was about $20 per plant more than competitors. Two plants came in the same box... See more


Company details

  1. Garden Center
  2. Garden
  3. Landscape Architect
  4. Landscaper
  5. Plant Nursery
  6. Wholesale Plant Nursery

Written by the company

Here at Lots of Plants we provide large 3 and 7 gallon unique plant options for your new or existing landscape. We offer over 400 options for flowering plants and evergreens. Some of our most popular plants are Camellia, Kalmia, Rhododendron, and Hibiscus. We have perfect privacy trees for any locations as well as rare and unusual specimens for any plant collector.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Stay away.

I purchased some plants, they never arrived. I ordered them on MAY 9TH, the date is now July 9th. I called them 3 times, left three emails, i have emailed them now 10+ times to get my refund, the customer service IS NOWHERE TO BE FOUND. They told me they would send me a refund check a month ago, i call to follow up, the cowards don't pick up or return calls, don't return emails, it has been 2 months of HELL trying to get my money back. STAY FAR AWAY. Trust me.

9 May 2025
Unprompted review
Rated 1 out of 5 stars

Unhappy

No. I am Not Happy. the second time I have ordered the Mardi Gras Rhododendron and it arrived with brown leaves. It looks sickly planted. I had it planted right away upon arrival and purchased acidifier. I paid $92.00 each for two Rhododendrons. Capistrano and Mardi Gras. I will not order again if these do not survive!!

21 June 2025
Rated 4 out of 5 stars

Plants all look hearty.

The plants were well packaged and arrived in good shape. One wasn't as moist as the other 3, but seems ok. They have been planted and we'll see what happens. So far so good. I had a hard time getting the 10% discount link to work even though it should be easy. Joseph Plitt helped make that link work. I will buy from them again.

19 June 2025
Rated 5 out of 5 stars

Great product

Excellent product. Was worth paying bit more for the plant. It's full, great color and doing well.

10 June 2025
Rated 1 out of 5 stars

Three sonic bloom pink weigela

The problem I had with lots of plants was that the plants were overpriced for the size and condition of the plants. Price was about $20 per plant more than competitors. Two plants came in the same box, packaged top of plant to top of plant. These plants had to be shipped on their sides so they arrived one plant with potting soil and plant dislodged from flower pot. What a mess. The other with damage from laying on its side. All plants were not in that great of shape. I do not recommend this business to anyone. Fool me once!

1 June 2025
Rated 5 out of 5 stars

So far so good

So far so good, I ordered the butterfly bush, making sure it is safe for zone 5, followed planting instructions. As long as it makes it through the winters and comes back every spring, Ill be very happy.

2 June 2025
Rated 5 out of 5 stars

Shipped as expected

Shipped as expected, shrub size was better than expected, and the shrub's health was outstanding. Very good experience. Ill be ordering more.

29 May 2025

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