Medik8 Reviews 2,250

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the effectiveness and quality of the products, noting visible improvements in their skin's appearance and texture. Many consumers report that their skin looks healthier, smoother, and more radiant after incorporating Medik8 products into their skincare routine. People also appreciate the innovative nature of the products, with several mentioning specific items like Crystal Retinal and Liquid Peptides MP as staples. Consumers consistently praise the company's customer service, highlighting the team's helpfulness, knowledge, and quick response times. Reviewers appreciate the brand's ability to provide guidance on product usage and address queries efficiently. The fast delivery and beautifully packaged orders also contribute to a positive experience for many consumers. Consumers trust the brand to deliver effective skincare solutions.

Based on these reviews

Rated 5 out of 5 stars

Products that do the job they are formulated to do, (generally)! Without the need of a bank loan. Slight moan is pump dispensers sometimes fail to work & the snap lid on my face wash tube requires bru... See more

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Rated 5 out of 5 stars

Started using Medki8 just before Christmas,the difference in my skin is amazing. I've had lots compliments on my skin and have been asked what products I'm using . I found ordering medki8 from thei... See more

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Rated 5 out of 5 stars

I bought 4 items and although I’ve only been using it for a week, I am already seeing an improvement in my skin. A little goes a long way and it’s easy to apply. It might seem expensive ( to me anyway... See more

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Rated 5 out of 5 stars

Excellent customer service. Dealt with an allergy issue swiftly and satisfactorily. 10/10. Will continue using other products because I like the brand. Goods are delivered quickly and we'll pa... See more

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Rated 3 out of 5 stars

I loved the texture, and how it feels on my skin. I have been using only Este lauder products for almost four decades. I have benefited so much but unfortunately with the media suggesting about the c... See more

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Rated 5 out of 5 stars

Medik8 Crystal Retinal is the only retinal cream I can use which doesn’t dry out my skin. It’s very effective for fine lines and I have worked my way up to the higher strengths without any issues. I h... See more

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Rated 5 out of 5 stars

I’ve been an Elemis user for years - and their products are great, but Medik8 is on another level. I’ve only been using it a few weeks, but I have had people ask if I’ve been in the sun as my skin alr... See more

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Rated 5 out of 5 stars

Website is easy to use and navigate. Postage is always reasonable, free over a certain amount, which I always take advantage of. I love their Rewards system, you get 1 point for every £1 spent. Pro... See more

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Rated 5 out of 5 stars

The customer service from Medik8 is just excellent, as are their products. The difference in my skin health & appearance is quite amazing- even my doctor's commented on how great my skin looks! Whe... See more

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Rated 5 out of 5 stars

I absolutely love Medik8. I’ve tried loads of expensive brands and haven’t seen any results. I’m currently breastfeeding at 7 months postpartum and I’ve felt really informed by Medik8 on what is safe... See more

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Rated 3 out of 5 stars

I tried to find where I could order a tester but I couldn't find that. I therefore ordered a face cream (for sensitive skin) at full price (not cheap). Sadly, whilst it was ok on my face I have sens... See more

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Rated 5 out of 5 stars

I have placed several orders with this company . mostly for their crystal retinal have been using them for a year now built them up slowly now on retinal 20 and have seen a massive difference in my... See more

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Rated 5 out of 5 stars

Medik8 is by far the best skincare brand I’ve used! I’m mainly a Gold Member at Sephora, so I’ve tried many products, but nothing compares. I’ve used Retinal 3 and 6—both are amazing—along with thei... See more

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Rated 5 out of 5 stars

Very quick delivery. Packaging was lovely! Website is easy to navigate and has lots of information on the products and how to apply. Products are all amazing! I'm in the process of switching all my cu... See more

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Rated 5 out of 5 stars

Everything about Medik8 is 10/10. The products are excellent and really do what they claim to. The Rewards program is excellent. The website is clear and easy to navigate. Delivery is quick. T... See more

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Rated 5 out of 5 stars

I’ve been using Medik8 to help me through menopausal skin and it has been excellent BUT their customer services are nothing less than fantastic. I had an issue and they made life so easy, helpful and... See more

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Rated 5 out of 5 stars

I started using a variety of Medik8 products a few months ago and have seen great improvements in my skin. One product however didn't suit my skin (which is sensitive, but has been fine with all of t... See more

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Rated 5 out of 5 stars

I love medik8 products and since using them my skin looks brighter and tighter. The service is very good with items delivered quickly and if you do need to contact customer care team they are very fri... See more

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Rated 5 out of 5 stars

Medik8 is a game changer! I save and buy the best product on the market. I waited until I wrote this review, purchased item in December 2024. Worth every penny. I am in my 40's and use the Crystal Ret... See more

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Rated 5 out of 5 stars

Medik8 are now dominating my skincare products because I trust them to work for me. No gimmicks or quick promises offered but a recommended consistant routine with products that target concerns has t... See more

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Rated 2 out of 5 stars

The product Crystal Retinal Ceramide Eye 3 has fantastic reviews but sadly has not had even the tiniest effect on my eye bags. I guess they are just too far gone. Delivery was v fast.

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Rated 1 out of 5 stars

I've been using Medik8 products for a while and they're good. Usually their customer support is too but today an expensive order of mine arrived by standard Royal Mail, who left the parcel in our fron... See more

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Rated 5 out of 5 stars

Fantastic products - at 59, my skin has improved greatly since using Medik8 products. I use their Radiance cleanser, Hydra B5 and C tetra every morning and the same cleanser followed by Crystal Reti... See more

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Rated 5 out of 5 stars

Never fails to deliver. Products are excellent, great service. One of my go to brands for skincare. Purchased Vit C and collagen moisturiser, both great and effective products. Yes the price is h... See more

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Rated 5 out of 5 stars

I really didn’t know where to start when it came to saving my face from signs of aging! I didn’t want to be sucked into the billion dollar cosmetic industry, but had to do something! In my opinion Me... See more

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Rated 5 out of 5 stars

Never will I ever try any other skin care. Nothing will ever be better than medik8 my skin at 47 lol is far better than it’s ever done and that is absolutely down to medik8 products. The products ar... See more

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Rated 5 out of 5 stars

For more than 10 years, I had to use corticosteroids to manage my skin condition. It destroyed my natural skin barrier to the point where I had a massive withdrawal syndrome as soon as I stopped using... See more

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Rated 5 out of 5 stars

Medik8 is a fabulous range of products and my skin has never been better since starting to use it some 18mths ago. It offers hydration to a level I have never been able to achieve previously. The reti... See more

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Rated 5 out of 5 stars

I had been given a discount code for a first time order from a referral by a family member from which we would both benefit. Unfortunately I did not realise I had placed an order for a free item in 20... See more

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Rated 5 out of 5 stars

I absolutely love every single product I’ve purchased from Medik8.com so far. From the very first use, I could tell these products were something special. The quality is outstanding — you can genu... See more

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Rated 5 out of 5 stars

I had a really great experience with the customer service. The team was responsive, professional, and genuinely helpful from start to finish. My issue was handled quickly and with care, and I trul... See more

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Rated 5 out of 5 stars

Hi ordered in the Black Friday sale… I have been purchasing medik8 for the last 4 months … tried lots of the products … delivery and service is great … love the daily moisturiser with the spf30 gives... See more

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Rated 5 out of 5 stars

I’m in the process of switching to Medik8, I’m loving their products. Everything I’ve tried has been effective, I particularly love the vitamin c c-tetra advanced, the night cream, lipid-balance clean... See more

Rated 1 out of 5 stars

I have good, normal skin and have tried a number moisturizers over the years. This is by far the worst. To describe it as a 'moisturizer' is misleading as it is not hydrating at all. It leaves my sk... See more

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Rated 5 out of 5 stars

I’ve been using Medik8 for a little while now and I’m honestly amazed at the results. My skin has completely transformed — smoother, brighter, healthier and more even than it has looked in years.... See more

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Rated 5 out of 5 stars

I love Medik8, doesn’t matter which product I’ve tried, they all deliver. On this occasion though it was Crystal Retinal 24, a product I’ll never do without despite the spendy price tag, it’s worth ev... See more

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Rated 5 out of 5 stars

Needed advice on new peptides advanced mp serum application and team were so quick to reply! Highly recommend Medik8 products to everyone looking for beautiful skin. The Medik8 team are knowledgeable... See more

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Rated 5 out of 5 stars

Medik8 is an excellent company. Their (cruelty free) products are top notch, and are backed up by scientific research. I recently had to contact customer services to help me change my account details... See more

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Rated 5 out of 5 stars

I recently started using Medik8 products and I am thrilled with the results! After just one month my skin is smoother, plumper and radiant I am 63 and this is really exceptional. I am using the new l... See more

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Rated 4 out of 5 stars

My order finally arrived, I received it and everything is in good condition. So I edited my comment. The contact center communicated with me politely, so I changed it to a positive rating. But I will... See more

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Company details

  1. Cosmetics Industry
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Health and Beauty Shop
  5. Skin Care Clinic

About Medik8

Written by the company

Medik8 brand images

We are Medik8, The B Corp certified, British dermatological skincare brand globally renowned for age-defying results without compromise.

Our clinically proven CSA Philosophy addresses 90% of skin ageing concerns* in just 3 easy steps: vitamin C plus sunscreen by day, vitamin A by night. We pioneer cutting-edge, patented skincare technologies led by science, not by trends.

*Based on average change in key indicators of skin ageing, tested on 50 participants using a CSA skincare regime for 6 months


SHOP BESTSELLERS
CSA PHILOSOPHY
BUILD YOUR REGIME
CUSTOMER SERVICE

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great products

Great products. Great results.
Used multiple medik8 products for a few years now and my skin has never been better.
I love the rewards program too, great little perk.

30 January 2026
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Reply from Medik8

We're so happy to hear you're enjoying our products and seeing such wonderful results! It's great you appreciate our rewards program too. Thanks for your review Elliw!

Rated 5 out of 5 stars

Customer service is the best

Customer service is the best. Compassionate, friendly and efficient support. The products are the best skin care i have ever used with magnificent results for my healthy glowing skin. I highly recommend Medik8 and am a loyal customer. thank you

11 February 2026
Unprompted review
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Reply from Medik8

It's wonderful to hear you've had such a positive experience with our customer service and products. We're so glad you're seeing great results and are a loyal customer.

Rated 5 out of 5 stars

I just love all Medik8 products

I just love all Medik8 products! My skin has never been better since using them. The lip lines I had have improved so much & almost wrinkle free & I’m nearly 70! The deliveries are always excellent.

30 January 2026
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Reply from Medik8

We're so happy to hear you love our products and seeing amazing results. We appreciate your kind words Jennifer.

Rated 5 out of 5 stars

I’m thrilled with my first Medik8 order…

I’m thrilled with my first Medik8 order and the quick delivery. I’ve only just started using the products and can’t yet give a review but I’m happy with everything so far.
Thank you Medik8

30 January 2026
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Reply from Medik8

We're so happy to hear that you're pleased with your first order and the fast delivery! Thank you for your feedback; we appreciate you sharing your thoughts with us.

Rated 4 out of 5 stars

1st order

Loved swift but carefully packaged delivery of my very 1st Medik8 products.
Only downside I would of liked to try other products, maybe some samples like - eye serum etc.

30 January 2026
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Reply from Medik8

We're happy to hear that you loved your Medik8 products and the careful packaging. We appreciate your feedback and we'll be sure to share your interest in receiving samples with our teams.

Rated 5 out of 5 stars

Fantastic brand and all the products I…

Fantastic brand and all the products I buy from medik8 are great and my skin has never been better finally a brand that actually looks after your skin needs

30 January 2026
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Reply from Medik8

We're so happy to hear that our products are working well for you and that you're seeing such positive changes in your skin. Thank you for your review Catherine!

Rated 2 out of 5 stars

As a first time buyer (but experienced…

As a first time buyer (but experienced retinol user) I am somewhat disappointed as I've used my retinal 6 twice therefore 4 pumps in total. Now the pump isn't working & yes I've squeezed the tube (like you would toothpaste) after looking for advice online but would not and do not expect this from a product that is quite expensive. I have never had any issues with any other products or pumps.

29 January 2026
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Reply from Medik8

Thank you for taking the time to share your review. We're sorry to hear that you've had trouble using your Crystal Retinal 6. This isn't the experience we expect for our customers and have reached out to you via email. We hope to hear from you soon, so we can resolve your query.

Rated 5 out of 5 stars

Really happy

Simple website, clear information and quick delivery. Products I’ve tried so far (eye peptides and night cream) are fantastic.

30 January 2026
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Reply from Medik8

We appreciate your feedback Becki. We're happy to hear that you found our website simple and the delivery quick, and that you love the products you've tried.

Rated 5 out of 5 stars

Excellent quality products for a better skin

I’ve been using Medik8 for a while now and overall I’m really happy with the products. The quality is excellent and my skin genuinely feels better.

The only downside is the price as it’s becoming expensive compared to similar brands, which makes it harder to keep repurchasing everything. That said, the products themselves are very good and I do trust the brand.

30 January 2026
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Reply from Medik8

We're happy to hear that you're enjoying the quality of our products and that they're benefiting your skin. We appreciate your feedback regarding pricing Cristiana.

Rated 5 out of 5 stars

Great service

Great service. Speedy delivery and fabulous products. Been using for just over a week so no noticeable differences yet, but my skin looks glowing.

30 January 2026
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Reply from Medik8

It's great to hear about the speedy delivery and fabulous products. We're so glad your skin looks glowing after a week Karen!

Rated 5 out of 5 stars

Products work and service great

Great products and service and really great loyalty programme.

30 January 2026
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Reply from Medik8

We're happy you enjoy our products, service, and loyalty programme. Thank you for your support!

Rated 5 out of 5 stars

My name is Maria

I really like skin care products from Medik8. I have been using creams and serums for the third year and can share the results. My skin became lighter, wrinkles decreased and became invisible. I hear compliments about the appearance of the skin and they give me less years). Since the result is visible, I am a Medik8, I recommend it to my mother, sister and my friends. Because of my love for the brand, my social circle also tries and gets pleasure from the result. Thanks to the whole team for your work! The result on the face!

27 January 2026
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Reply from Medik8

We're happy to hear that you're enjoying our skincare products and seeing such wonderful results! We appreciate you recommending us to your friends and family and thank you for your kind words Maria.

Rated 5 out of 5 stars

Amazing skincare

I bought 4 items and although I’ve only been using it for a week, I am already seeing an improvement in my skin. A little goes a long way and it’s easy to apply. It might seem expensive ( to me anyway) but it’s definitely worth the investment. Looking forward to seeing further results as time goes on.

29 January 2026
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Reply from Medik8

We're happy to hear that you're already seeing skin improvements after only a week. Thanks for sharing your lovely feedback Carrie, we love to read it.

Rated 3 out of 5 stars

I loved the texture

I loved the texture, and how it feels on my skin.
I have been using only Este lauder products for almost four decades. I have benefited so much but unfortunately with the media suggesting about the company's political stance I had to choose a different skin care brand. Since Medik8 is a UK brand and with all the five star reviews I thought I will give it a go. Its far too soon to see what benefits I have experienced, but definitely give a feed back after a few months.

29 January 2026
Medik8 logo

Reply from Medik8

We appreciate you sharing your initial experience and are glad you love the texture of your new Medik8 products. We hope you’ll see benefits over the next few months. We look forward to hearing from you again.

Rated 5 out of 5 stars

I absolutely love every single product…

I absolutely love every single product I’ve purchased from Medik8.com so far. From the very first use, I could tell these products were something special. The quality is outstanding — you can genuinely feel the difference in the formulations, from the texture to the way they absorb into the skin. Everything feels luxurious, effective, and thoughtfully made.

What truly amazed me is how much my skin has improved since incorporating these products into my routine. My complexion looks healthier, smoother, and more radiant than it has in years. The texture of my skin has noticeably refined, and areas that once felt uneven or dull now look balanced and glowing. Even friends and family have commented on how refreshed my skin looks!

It’s rare to find skincare that not only promises results but genuinely delivers them — and Medik8 has exceeded my expectations. My skin feels healed, nourished, and revitalized. I’m beyond impressed and already looking forward to purchasing more products to continue this journey. Highly recommend to anyone looking for truly top-quality skincare that works.

29 January 2026
Medik8 logo

Reply from Medik8

We're happy to hear that you love our products and have seen such positive changes in your skin. It's wonderful to know that you find our skincare luxurious and effective and we appreciate you sharing your experience.

Rated 2 out of 5 stars

Sadly no improvement seen…

The product Crystal Retinal Ceramide Eye 3 has fantastic reviews but sadly has not had even the tiniest effect on my eye bags. I guess they are just too far gone.
Delivery was v fast.

29 January 2026
Medik8 logo

Reply from Medik8

Thank you for taking the time to share your honest feedback Dawn. While we usually suggest allowing up to 6 weeks to begin seeing visible changes, results can vary based on the depth of the concerns you are targeting. We recommend sticking with your Vitamin A routine to reach those long-term results, but please reach out if you'd like any personalised advice on your routine.

Rated 5 out of 5 stars

Multi product Medik8 Review — real skin, real context, real consistency (age 50, since January)

Hi I'm Janis,

I’m 50, and I started incorporating Medik8 into my routine in January, using these products consistently for around six weeks. I’m sharing this alongside recent photos because I believe skincare reviews only make sense when they’re placed in proper context — age, routine, lifestyle, and professional treatments all matter.

This is not a “miracle transformation” story. What you see here is the result of discipline, layering, and long-term care, supported by good products — including Medik8 — and professional microneedling treatments that naturally enhance absorption and skin renewal.

Important context first

I do not use Medik8 in isolation.

My skin results are in conjunction with:
   •   a wider, established skincare routine
   •   consistent daily care
   •   professional microneedling treatments
   •   barrier-focused cleansing and hydration
   •   years of learning what works for my skin

So this is not about buying one brand and expecting instant results. It’s about building a system that works over time.

What I can genuinely differentiate

Two products where I see an immediate, practical benefit:
   •   Medik8 Lipid-Balance Cleansing Oil™ – excellent at removing a full day of makeup without stripping the skin.
   •   Medik8 Gentle Cleanse™ (with Rosemary) – calming, effective, and supportive as a second cleanse.

These two form a strong foundation.

I still follow with a third cleansing step from my wider routine (La Roche-Posay) to support hydration and barrier balance. This isn’t about competition between brands — it’s about what works in combination.

Medik8 products in my routine
   •   Sleep Glycolic™ (weekly)
   •   Liquid Peptides™ Advanced MP
   •   Crystal Retinal™ 10
   •   C-Tetra® Advanced Vitamin C
   •   Press & Glow™ Toner
   •   Lipid-Balance Cleansing Oil™
   •   Gentle Cleanse™ (with Rosemary)

These products layer well, feel thoughtfully formulated, and support skin health without overwhelming it.

What I notice most at this stage

At 50, my focus isn’t perfection — it’s quality.

What I see is:
   •   smoother texture
   •   more even tone
   •   healthier luminosity
   •   better resilience
   •   skin that looks cared for, not “done”

The photos reflect that: real skin, visible texture, natural glow.

Final thoughts

Medik8 is not positioned as an ultra-luxury brand, but the formulation quality is strong. Used consistently and sensibly, it works best as part of a wider routine, especially when combined with professional treatments.

For me, Medik8 has become a reliable, intelligent foundation that supports everything else I do for my skin — and at this stage of life, that’s exactly what I value.

No shortcuts. No magic. Just consistency, good products, and self-respect.

All the best,
Janis 💛

10 February 2026
Unprompted review
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Reply from Medik8

We're so pleased to hear you're loving your results from your Medik8 routine. Thank you for sharing your amazing feedback Janis, it means the world to us. We're on hand 7 days a week for all your skin care needs.

Rated 2 out of 5 stars

The product was delivered quickly…

The product was delivered quickly however it has not made any difference to my skin, if anything it is dryer than before. Not impressed overall and I wouldn’t really recommend it

10 February 2026
Unprompted review
Medik8 logo

Reply from Medik8

We appreciate your feedback and are sorry to hear that our product did not meet your expectations, especially regarding skin dryness. We've requested your details so we can reach out, we'd love to know a little more about your skin and your current routine.

Rated 5 out of 5 stars

Love all Medics 8 that I have tried

Love this brand 🤩 good quality easy to order and always fast delivery 🚚

29 January 2026
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Reply from Medik8

Thanks for your review, Georgina. We're so pleased you are enjoying our products. It's great to hear you value the quality of ingredients and the speed of delivery.

Rated 5 out of 5 stars

Love the night restore cream and…

Love the night restore cream and retinal. Also adore the vitamin c day cream. The serum absorbs nicely and I'm really happy with the effects on my skin. Helps with fine lines in my 50's and love the smell.

28 January 2026
Medik8 logo

Reply from Medik8

Thanks for your review, Zoe. We're happy to hear that you love your products. It's wonderful that you're already seeing results.

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