Neutralighting Reviews 47

Ordered two wall lights for our hallway and they look far more premium than the photos. Warm glow, solid build, and the website checkout was smooth. Delivery arrived earlier than expected too. Very ha... See more

I needed a new light fixture for my hallway, and I found exactly what I was looking for. The site was simple to use and there were so many choices! I had a quick question before ordering, so I contact... See more

Bought these after reading reviews and they didn’t disappoint. Stylish yet practical. Customer service also replied quickly to my query.

I ordered a couple of lamps and they’ve really lifted the whole vibe of my living room. The light is warm without being too yellow, and the fixtures feel solid and well-made. Delivery was surprisingly... See more

The product that arrived is not IP65 as advertised and therefore cannot be used outdoors. After contacting the customer service team to let them know, their only response was that my order was outside... See more

Scam company! Waited ages for delivery that came from china not the UK! Returned item after many emails offering me a discount to keep it! Return address - residential. Sent them a photo of delivery t... See more

Misleading website and contact details claim to be a UK company. Actually based in Hong Kong. It's been weeks and they took our money but no communication yet when or even if they plan to ship out t... See more

Avoid this company, their shiny website hides the fact that they are essentially a dropshipping company. Their shipping was very slow, the light arrived and looks nothing like the pictures and is clea... See more

The finish on the lamp I got looks expensive, and it’s held up well after a few weeks. I’ve had no issues with flickering or uneven light. The website was easy to navigate, which is always a bonus.

The packaging was neat and the item arrived in perfect condition. The light output is smooth and it’s a lovely addition to my bedroom. I’d say the only minor thing is the delivery tracking could be cl... See more

The lamp is exactly as described and feels durable. It’s become a real focal point in my room. The website could maybe have a few more customer photos, but overall great.

Ordered on 28 November. Still waiting for delivery or an update on likely deliery date nearly 2 months later. Do not order from this company unless you are happy to wait a really long time. This is... See more

Ordered a product 3 weeks ago and yet to receive. However id have never bought it knowing it was coming from Hong Kong. The website is misleading and purposely represents itself as a British company,... See more

The product we recieved was not the product we ordered, very different in appearance and quality. Shame we can’t add photos here to demonstrate. We have been repeatedly told it’s a ‘non-quality relate... See more

The website was easy to navigate and product details were helpful. Checkout was quick and confirmation emails were clear. Lights look brilliant too.

Please do not use this company. My sister got my parents to buy lights from here and they are not compliant with UK electrical standards. Despite having qualified electrician writing a report they ref... See more

I wasn’t expecting such good value for money. The lamp looks sturdy and the light is consistent. Website checkout was smooth and I received updates on my order promptly.

This has become my favourite light in the house. It’s bright enough without being overpowering, and the design is simple but classy. I’ll definitely shop here again.

Loved that the page specified “solid alabaster, not resin”. The finish is consistent and the veining looks natural even when off. Order and updates came instantly.

I was surprised by how well-built the lamp feels. The design is sleek and modern, and it really enhances the room. Delivery was fast, which I appreciated.

Impeccable craftsmanship—clean edges and a perfect wall fit. The size guide was invaluable for our hallway, and delivery was faster than promised. Highly recommend!

Merchandise shipped from China, waiting 12 days and counting. Not a UK based company - I feel like the website and reviews here are quite misleading.

Instant impression of quality: genuine stone, perfect weight, and soft, diffused light. Site photos and specs made choosing easy. Would absolutely repurchase!

I ordered 2 bird round chandeliers from Neutralighting and waited 3 weeks for them to arrive. The website said they took ES26 LED bulbs and I confirmed this in emails with the support team at neutr... See more

Long lead time, but I had noticed the shipping address was Hong Kong. Ordered 3 lights, total of the parcel was around £800. I can not stress enough how poor the quality of the lights are in... See more

You can tell these aren’t cheap lights. The finish is neat and sturdy, and they feel built to last. Website descriptions were clear which made choosing easy.

Overall a good buy and the lamp is solid. I just wish the product page had a few more installation tips or a quick guide. It would’ve made setup easier.

The website layout is clean and I found what I needed quickly. Checkout was simple and the item arrived on time. The lamp itself is beautiful.

I bought this as a present for my sister and she loved it. The website made it easy to choose, and the item arrived well-packaged. I’ll definitely use this site again for gifts.

Incorrect items sent, ongoing emails to resolve issue but neutral lighting just keep refering to proof of delivery not taking into account that the items sent in these deliveries were not ordered. I w... See more

I didn’t want harsh overhead lighting during meals. This gives a gentle, inviting glow instead.

This light really elevates the room. It's exactly what I was looking for – easy installation and great quality.

The stone tone complements our oak sideboard beautifully. it’s absolutely perfect for creating a warm, cozy atmosphere in the evenings.

We installed two above the kitchen island. They give just the right amount of light and add a stylish touch.

don't trust this site. i've been waiting a month for a package, trying to get cashback.

Copying other brands work and providing bad quality lighting

The lamp was delivered quickly and was easy to set up. Really happy with the service.

I love the warm glow it gives.