Sellpy.de Reviews 6,069

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the wide selection of clothing and other items available, as well as the opportunity to find unique pieces. Many consumers highlight the accurate descriptions and photos of flaws, which help them make informed decisions. The ordering and delivery process is generally considered reliable and fast. People are happy with the quality of the items, especially considering the prices. Consumers have different opinions about product, quality and price. Some reviewers find the prices to be very good and reflect the quality of the items, while others feel they are too high. Some customers have experienced issues with the condition of items not matching the description, and the return policy can be confusing due to the return shipping costs.

Based on these reviews

Rated 4 out of 5 stars

It work's mostly but the description and often the category of the items doesn't fit. So you find ladies short sizes as men, working pants in real are skiing trousers and items declared as "new" are i... See more

Rated 5 out of 5 stars

I have purchased from here four of five times and there's hardly anything to complain about. Ofurae it takes to time to go through the catalogue and find the suitable sizes and styles, but the orderin... See more

Rated 5 out of 5 stars

Absolutely fantastic range and variety of clothing. Very good prices that reflect the quality. You can always find one of a kind pieces. Absolute honestly in clothing description; stains, rips... See more

Rated 5 out of 5 stars

Unsjuld jeg snakker ikke svennsk. I found the whole experience to be smooth and seamless. I paid 12€ for the return which confused me, since it said it would cost 6€, but I must have misread something... See more

Rated 5 out of 5 stars

very reliable, the last things I bought also came earlier than expected. I like that it has a sorting system very similar to big chain stores, so I can find exactly what I'm looking for, but also I ca... See more

Rated 5 out of 5 stars

Reliable and communicative. (Also cheap and fast.) The photos of labels on items, as well as photos & descriptions of flaws, means I can make confident decisions about sizes, material %, and condition... See more

Rated 5 out of 5 stars

Sellpy is my favorite online secondhand store. Beautiful, good quality pieces for very good price. And huge selection. The app is also exceptionally good, I can set the filters in a way that helps m... See more

Rated 5 out of 5 stars

I bought quite a lot of things here which are still of good quality. I opted to buy secondhand clothes for quite some time now,since there are a lot of fast fashion cheap material clothings out there... See more

Rated 5 out of 5 stars

As a buyer, I find the selection of items incredibly varied. Every purchase so far has been a hit, and if it wasn't the case, the return process was very fair. The whole ordering process is user-... See more

Rated 2 out of 5 stars

Items were described as in “very good” condition but in reality they were altered badly (ugly seams inside and poor hand alterations on the bottom) and therefore wasn’t in a right size. The descriptio... See more

Company replied

Rated 5 out of 5 stars

I got a few of my favourite clothing pieces from Sellpy. I've ordered about 10 items thus far, and only 1 has been disappointing. If you work the filters correctly you can get items in good shape... See more

Rated 5 out of 5 stars

The items were clean and packaged well. I ordered old bedding and was worried about hygiene and quality issues but everything was great. The order process was like any other reliable online seller.

Rated 5 out of 5 stars

The clothes and shoes were in perfect condition. Inside the box they were inside individual bags and in perfect order and clean. I'll definitely buy again from sellpy :) Thank you for what you do.

Rated 5 out of 5 stars

27 items ordered for me and my lovely wife.Every item delivered as described.Perfect second hand clothes store with reasonable prices and great offers.Just one stain on Polo tshirt that were not ment... See more

Rated 5 out of 5 stars

I really enjoy shopping on this site and i like the A.I. tool which suggests articles that might be of interest to the user. Overall very good experience 🤩, one can find gems in the catalogue in newl... See more

Rated 5 out of 5 stars

The company is reliable. So far in my experince, the labelling of the condition was accurate. Fast shipping and good return policy. Selling the QR code to return the item is the only ridiculous thing,... See more

Rated 5 out of 5 stars

I am confident, when buying preloved clothing with Sellpy. Good description and measurements, right to return, moreover you can sell your things with Sellpy. Super service

Rated 1 out of 5 stars

Do not sell with sellpy! They removed all my vintage brands, pretending they were dirty even though everything is dry cleaned!! Brands like Gaultier, Montana, Thierry Mugler, vivienne westwood and eve... See more

Rated 1 out of 5 stars

As a seller, I genuinely regret using this platform. At first it seems convenient — you hand over your items and they take care of the photos and listings. But in reality, the quality is extremely... See more

Company replied

Rated 1 out of 5 stars

I received 2 completely torn jogging pants each in my 2 different orders. I'm sure it's purposely been sent to customers in large numbers of orders. It's not cost much but still i found it's unprofe... See more

Company replied

Rated 1 out of 5 stars

The order was fine, bit since then I have received almost daily spam emails from them, and no amount of unsubscribing from mailing lists or even blocking the domain entirely have stopped it. Quite... See more

Rated 3 out of 5 stars

The variety of articles is amazing and the site itself is very easy to handle. But there are a few things I do not like: 1. The return fees 2. A lot of the clothes are mistakingly put in the wrong cat... See more

Rated 1 out of 5 stars

All my Thierry Mugler suits in perfect condition were sorted as dirty and smelly. They were not. They were dry cleaned and in perfect condition. All of them showed up on Vestiaire Collective, sold for... See more

Rated 1 out of 5 stars

As a seller, I get far too low a share of the selling price! Also, when you post an item, the condition description is almost never correct. Each time I have to submit a request for a change of statu... See more

Rated 3 out of 5 stars

My reclamation was at first declined. And i sent the article back and after that you changed and it was accepted. Why then it was refused at the first place? About the returning barcode i sent the se... See more

Rated 1 out of 5 stars

My experience was not good. I bought a used synthetic leather jacket in acceptable condition. As I could only see a general picture of the product, it was not possible to see its condition with detail... See more

Rated 1 out of 5 stars

It took 4 months for sorting and they decided to get rid of many good quality garments into the recycling bin. On top of that, In the end your garments might not be sold at all. Overall I was expectin... See more

Rated 1 out of 5 stars

They take an absurt amount of fees. Up to 60% and then take another service fee on top. If you sell something for 10 euro, you recieve 2,70€. Honestly it's almost funny... Also it takes them up... See more

Rated 4 out of 5 stars

I loved my first haul from sellpy and have recommended it to quite a few people already. The clothes met my expectations and the filter features I put in. One big problem I have is the shipping pric... See more

Rated 4 out of 5 stars

You should make s possibility to chose the delibery date and also the posibilty to retour mutiple orders in 1 colet..like others sh shops around the world .tnk

Rated 1 out of 5 stars

All my vintage items showed up on Vestiaire Collective by Polish and Netherlands sellers! Never again! They stole all my mother's Thierry Mugler clothes

Rated 3 out of 5 stars

I am glad for the opportunity and love the idea of producing less waste and more happy people. Nonetheless, the prices for the clothes are fairly high, but the money one gets veen for brand clothes is... See more

Rated 3 out of 5 stars

Paid 38€ for a bra that has the worst marks, never mentioned on the website, it was said to be beige, but in reality yellow/ brown bc of sweat marks. Don’t want to pay the 6€ shipping so I have to kee... See more

Rated 2 out of 5 stars

I just think the 5,99€ delivery cost is just way to much for a online thrift store. And if something isn’t right, which happens pretty often, you have to pay another 5,99€ to return the items. A scam... See more

Company replied

Rated 4 out of 5 stars

Very good quality of products, but you need a little bit to search, very quick delivery. Sometimes the size can't not correspond... but yes you buy clothes online.... Thank you very much for such good... See more

Rated 5 out of 5 stars

Sehr schnelle Lieferung. Sehr guter Service, top Preis und super Qualität der Ware. Everthing and all perfect, best price, really nice.....

Rated 5 out of 5 stars

You'll find some awsome stuff with really low prices. for example clothing for newborns by known brands for less than 10% of the original price. But you'll always look careful at the pictures and... See more

Rated 5 out of 5 stars

I really love Sellpy! Quality was so far always as described and the orders arrive really fast. Happy to have this as an alternative to other platforms.

Company replied

Rated 4 out of 5 stars

There is a large variety of items, I apprecciate that they also take pictures of the tag where the materials are written, but sometimes they don't list the defects or they don't do a good enough quali... See more

Rated 5 out of 5 stars

Great !!! I discovered Sellpy occasionally when searching a winter jacket some weeks ago. Since I was not willing to spend 1,000 Euro or more for a new jacket for my tours to the north I was searchin... See more

Rated 5 out of 5 stars

Every shoe I bought looked even more good than the pictures I saw on the site. I really loved them and I will recommend Sellpy to anybody anyway.

Rated 1 out of 5 stars

• Rejection of Items: A significant number of items sent in (e.g., 16 out of 40) are often deemed unacceptable without clear justification and are sent to a recycling partner. To retrieve these... See more

Rated 5 out of 5 stars

Exeptional customer service,plenty of kind people and many discounts on items. 7 successfull orders withouts problems,very good product quality and prices.


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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Rated 2 out of 5 stars

Wrong description and poor items

Items were described as in “very good” condition but in reality they were altered badly (ugly seams inside and poor hand alterations on the bottom) and therefore wasn’t in a right size. The descriptions need to be done more carefully .. I kept them because they were in good price and I can fix them but no surprise they were back in stock many times.

12 January 2026
Sellpy.de logo

Reply from Sellpy.de

Hej,

Thank you for your feedback. We are sorry, if the items were not as described. If something was wrong with your order, you can easily submit a complaint via your profile. If you need any help with this, our customer service team will be happy to assist you.

Best regards,
Your Sellpy team

Rated 1 out of 5 stars

As a seller you basically make no…

As a seller you basically make no money, the fees are so high that if you are lucky you manage to pay them all but for sure you do not get money back. So..never again.

1 November 2025
Unprompted review
Sellpy.de logo

Reply from Sellpy.de

Hej Maria,

thank you for your feedback. To enable us to assist you and review the sales process, please contact our customer service team. We will be happy to take care of it.

Kind regards,
Your Sellpy team

Rated 5 out of 5 stars

Super Shoes!!!

Every shoe I bought looked even more good than the pictures I saw on the site. I really loved them and I will recommend Sellpy to anybody anyway.

3 January 2026
Rated 4 out of 5 stars

good

good there was shoes doesnt match with photos, i sent that with a picture and i got a refund

9 January 2026
Rated 5 out of 5 stars

is already good

is already good. Could be faster, but overall OK

17 November 2025
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Reply from Sellpy.de

Hej,

thank you for your review! We’re glad to hear that you’re overall satisfied. We appreciate your feedback about the speed and will gladly take it on board, as we’re continuously working to improve our processes.

your Sellpy-team

Rated 4 out of 5 stars

Reliable but not cheap

Everthing worked fine. Only the shipping cost was on the expensive end. But I knew that before so I'm good

22 December 2025
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Reply from Sellpy.de

Hej Sebastian

thank you for sharing your feedback. We’re glad to hear that everything worked smoothly for you. We understand your point about the shipping cost and appreciate you taking it into account when placing your order.

Thanks for taking the time to leave a review.

Your Sellpy team

Rated 5 out of 5 stars

Great selection of almost everything

Great selection of almost everything, you can really find good bargains here

19 December 2025
Sellpy.de logo

Reply from Sellpy.de

Hej,

thank you for your positive feedback! We’re happy to hear that you enjoy the wide selection and were able to find some great bargains.

Your Sellpy team

Rated 5 out of 5 stars

Love the concept and the large selection!

Sellpy definitely makes a valuable contribution to a better world. I wish big brands would just stop producing clothes for some years and we would all just support small brands and shop second-hand only. With Sellpy it's just so easy! I have bought SO MANY great pieces for even UNDER 5€!! You can filter which fabrics you prefer. Nowhere else can one get high-value fabrics for under 5€. I am in awe.

The only thing which I didn't have only good experiences with was selling.
So for example I've sent in a completely new and sealed CeraVe face cleanser and they have just thrown it away. This was suuuuuch an uncool move. This way I could have just kept it. Never understood this move.

Something that is rather unusual are also the high delivery and return costs (6€ each). When you spend more than 100 though, you don't need to pay extra for delivery. I mean I get it fully, just wanted to mention that, it's just high costs for the company and I guess due to their ethical objectives they are not after big money but because they want to make a change and then the high delivery/return costs are okay. Considering what you get in return it's a no-brainer (would still be really nice without those haha). They offer returns which is also not always common with secondhand, so that's really cool. I guess, however, that they want to minimize returns of course so it definitely makes it less attractive having to spend something in comparison to other brands.

So yeah all in all 100% recommending buying but selling fully depends on what your objective is and also have rather low expectations and don't expect to make much at all, rather a nice top-up when you buy there and convert these Sellpy Credits to real money and even get something on top.
Unless you sell big brand stuff - then there could be a good profit. All in all, the whole process is really easy. You order a Sellpy bag, pack your stuff, take it to DHL, and Sellpy takes round about 10-14 weeks until they sort out your stuff and put it online. They are very transparent during the whole process and tell you exactly what they thought would be worth more than 5 and you have the choice to get your stuff back (but you again have to pay for the delivery costs).

The customer service was always very kind - 5/5.

All in all, I give 4.75 stars and they definitely have found a long-life customer. I hope Sellpy will be there for a loooooong time and I can find another one or two gems in the future.

13 June 2025
Sellpy.de logo

Reply from Sellpy.de

Hej,

Thank you so much for taking the time to share such a detailed and thoughtful review!

We’re really happy to hear how much you love the concept, the large selection, and especially that you’ve found so many great pieces at amazing prices. Making second-hand shopping easy and accessible is exactly what we’re aiming for, so it’s wonderful to know that this resonates with you.

At the same time, we truly appreciate your honest feedback regarding selling, disposal of items, and the delivery and return costs. We understand how frustrating it must feel when an unused product can’t be sold and is discarded, and your point is completely valid. Feedback like yours is incredibly valuable to us, and we’re happy to take it on board to further improve our processes and transparency.

It’s also great to hear that you’ve had consistently positive experiences with our customer service — we’ll gladly pass that on to the team

Thank you for recommending Sellpy and for being so supportive of second-hand fashion and sustainability. We’re excited to have you as a long-term customer and hope you’ll discover many more gems in the future

Your Sellpy Team

Rated 1 out of 5 stars

I received 2 completely torn jogging…

I received 2 completely torn jogging pants each in my 2 different orders. I'm sure it's purposely been sent to customers in large numbers of orders. It's not cost much but still i found it's unprofessional and bad business ethics.

18 December 2025
Sellpy.de logo

Reply from Sellpy.de

Hej Sheka,

Thank you for your feedback. If something was wrong with your order, you can easily submit a complaint via your profile. If you need any help with this, our customer service team will be happy to assist you.

Best regards,
Your Sellpy team

Rated 5 out of 5 stars

Great item

Great item! My it-piece from no on….

15 December 2025
Sellpy.de logo

Reply from Sellpy.de

Hej,

thank you for your great review. We’re happy to hear that you’re so pleased with your item and that it has become a favorite piece for you. Enjoy wearing it!

Your Sellpy team

Rated 5 out of 5 stars

Fantastic!

Sellpy is amazing, I have been ordering from the site for 4+ years and never had any issues with the ordering process, returns, customer service, etc. - 100% recommend Sellpy!

15 December 2025
Rated 5 out of 5 stars

Easy, reliable, sustainable shopping

I have purchased from here four of five times and there's hardly anything to complain about. Ofurae it takes to time to go through the catalogue and find the suitable sizes and styles, but the ordering and deliver process is always reliable. When I return something, it is really easy to download the return stamp and reimbursements always come quickly. It has made going sustainable so much easier.

27 November 2025
Rated 1 out of 5 stars

Email Spam

The order was fine, bit since then I have received almost daily spam emails from them, and no amount of unsubscribing from mailing lists or even blocking the domain entirely have stopped it.

Quite a pity, since the rest of the service is fine.

20 November 2025
Rated 2 out of 5 stars

Bad delivery system

I just think the 5,99€ delivery cost is just way to much for a online thrift store. And if something isn’t right, which happens pretty often, you have to pay another 5,99€ to return the items. A scam if you ask me.

2 April 2025
Sellpy.de logo

Reply from Sellpy.de

Hej Aisha,

thank you for taking the time to share your experience. We’re sorry that the delivery and return fees did not meet your expectations. Please feel free to contact our customer service if you need assistance with a specific order.

Kind regards
your Sellpy Team

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