Verified
Package was delivered on time and in…
Package was delivered on time and in good condition
20 January 2025
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Verified
Delivery took way too long
20 January 2025
Verified
customer service is slow
The customer service via email is very slow responsive. I wanted to exchange the slippers with one size up. It takes me 2 weeks to have this conversation with them.
The slippers are not true to size, I will suggest you to order one size up than your actually size.
17 January 2025
Verified
The shoes did not run true to size for…
The shoes did not run true to size for me. They are too short
15 January 2025
Verified
Verified
Verified
Reply from Thepluffi
Dear Customer, your order is in transit, you will receive it sooner than later.
Verified
Order slippers larger than…
Order slippers larger than normal,couldn't even get them on. Been requesting free mailing label about 5 times & still haven't received it.
3 January 2025
Reply from Thepluffi
Hi, did you contact us at [email protected]?
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