While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Competitively priced site. I appreciate you were honest about how long the goods would take to arrive. Yes, it took a while, however, it was a marginal inconvenience when compared to the savings I m... See more

Rated 5 out of 5 stars

Wish all retailers in Denmark were like hjem.dk, would definitely order again. Even during the Christmas rush, they delivered faster than all retailers I ordered from - despatched on the day I order... See more

Rated 5 out of 5 stars

Paramount communication, fast and easy! The emails have great previews and easy to use links, the website is very user-friendly and being able to pay with MobilePay makes things feel a lot safer. Hav... See more

Rated 5 out of 5 stars

The packaging is perfect and the products were securely packed. There was also an instruction sheet inside the plastic together with the lampshades. Both products were sturdy, sleek and absolutely bea... See more

We perform checks on reviews

Company details

  1. Kitchen Supply Store
  2. Bathroom Supply Store
  3. Hardware Store
  4. Home Goods Store
  5. Internet Shop
  6. Lighting Store

Written by the company

Hjem.dk er en danskejet virksomhed, der siden 2005 har forhandlet et stort udvalg af velkendte kvalitetsbrands inden for interiør, belysning og isenkram. Vi har over 35.000 varer i vores sortiment, og der kommer hele tiden nye til. Vi gør hver dag vores allerbedste for at opretholde et højt serviceniveau, en god kvalitet, hurtig levering og samtidig de helt rigtige priser. Alle varer leveres med 365 dages returret og fuld garanti. Vi tilbyder gratis fragt ved ordrer over 1.500 kr. Du kan få din pakke leveret hjemme, i en pakkeboks eller på din arbejdsplads. Derudover har du mulighed for at afhente dine varer ved vores lager ved Silkeborg.


Contact info

4.9

Excellent

TrustScore 5 out of 5

28K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Competitively priced site

Competitively priced site. I appreciate you were honest about how long the goods would take to arrive. Yes, it took a while, however, it was a marginal inconvenience when compared to the savings I made on the goods. Given the delay, if the price wasn't competitive, I would have sourced from elsewhere. So, thank you for that.

Everything arrived as it should and in good condition. Good job.

5 January 2026
Unprompted review
Rated 3 out of 5 stars

Ridiculous packaging

3 small items packed in a gigantic box full of non recyclable plastic wrappings / air bags. It's 2025 guys. Heard of sustainability?

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Lightning-fast shipping

Lightning-fast shipping! Absolutely amazing. I knew they’d ship the product the same day if ordered before a certain time, but I didn’t expect it to arrive so early the very next day.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service Done Right ...

These days, great customer service feels increasingly rare – but not at hjem.dk! I ordered some LED candles whereof some were faulty. When I reached out to customer service, they responded quickly, kindly, and with a proactive solution – no hassle, no questions asked. It was such a smooth and positive experience. This will definitely not be the last time I shop with them :-)

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Quality Service

Products were delivered as promised and in good condition. I received multiple emails informing me of the progress of my order (because one item was slightly delayed), as well as a clear description of what to do if the items were damaged through shipping, which I have never before seen, but very much appreciate.

16 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look