MagicKitchen.com Reviews 6,983

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the wide variety of high-quality products available, especially the specialized diet options. People find the ordering process easy and the delivery service fast and well-packed. Many reviewers highlight the convenience and reliability of the food service, particularly for those with specific dietary needs or mobility issues. Consumers have also shared some suggestions for improvement. Some reviewers have expressed concerns about the user experience and the flavor of certain meals, especially those on renal diets, finding them bland. A few customers have reported issues with the delivery service, citing missed delivery dates and damaged packaging. Others have suggested improvements to the packaging for easier handling, especially for seniors, and more detailed labeling of meals.

Based on these reviews

Rated 4 out of 5 stars

The food is good, but the styrofoam box was too large! We live in a community with strict recycling requirements, and that box will not fit in containers. Could subsequent shipments come in some sort... See more

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Rated 4 out of 5 stars

Inside person, Tamila Dorton is wonderful! Great follow up and very attentive to details. She has gone above expectations to make sure we are satisfied. I would rate her a 5+ star. FEDEX has not been... See more

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Rated 4 out of 5 stars

Great find for someone on a specialty diet. Quality meals, packaged to perfection. Fairly easy ordering. Had to double check quantities to make sure correct. If you add to the item you need to hit... See more

Rated 4 out of 5 stars

Love the frozen meals without subscription or need to use in a week. Food is pretty good--better than some of the meals I'm cooking lately. Picky Improvements: Provide a heat rating so I can avoid... See more

Rated 5 out of 5 stars

Although flower are thoughtful during a time of loss the last thing one wants to think of is feeding family. When we found Magic Kitchen it was perfect - sending friends and colleagues this little bo... See more

Rated 5 out of 5 stars

Magic Kitchen provides reliable food Service for people who need delivery to their homes. In addition, they provide specialized food lists for people who need them. Examples include low sodium diet, r... See more

Rated 3 out of 5 stars

I don’t like that the deliveries rarely arrive within the window that’s provided and often times the dry ice has been nearly all melted. The food crate is clearly labeled ring bell or knock yet that... See more

Rated 2 out of 5 stars

The order was shipped in a timely manner and the website is very easy to navigate. I also love the option to purchase the meals when I am ready and not be tied to subscriptions that continously ship a... See more

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Rated 3 out of 5 stars

Your ordering system is not keeping up with order process. I have yo keep going back to finish order. On this order even though I got back in before cut off the system froze and would not let me c... See more

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Rated 5 out of 5 stars

Placing orders with Magic Kitchen is so easy. I also appreciate not having any restrictions or subscription to deal with. Suggestions: -Can you rotate the sides occasionally? There are some meals (e... See more

Rated 4 out of 5 stars

Your product is helping my husband recover from cardiogenic shock, a life threatening condition. He takes a lot of medications now and every morning has a mixed Berry frozen dessert to coat his sto... See more

Rated 5 out of 5 stars

I ordered food for a person on dialysis. The food is labeled for different needs, so it is super easy to find the right food for a person with various disabilities. The food is gourmet!!! It tastes... See more

Rated 5 out of 5 stars

Lots of meals from which to choose and various meal plans. I appreciated the detailed ingredient list and calories on each entry. I wish there had been details on what was included in the trial packag... See more

Rated 5 out of 5 stars

Recovering from surgery - I bought these for my 80+ y/o mother and she loved them! Made it easier to make sure she maintained calories at a time when eating wasn't the focus. Chocolate and Butter Pe... See more

Rated 3 out of 5 stars

I liked the ability to pick alacarte options. However, putting in the addresses was cumbersome— please change it to ask if it’s a gift first, making it easier to add a different billing and shipping a... See more

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Rated 4 out of 5 stars

Website is well designed and relatively easy to use. And shipments are prompt and well-packed. Food is of acceptable quality, not great, not awful. Renal diet selection is pretty good; I don't know th... See more

Rated 5 out of 5 stars

We sent Magic Kitchen meals to my brother’s family on the East Coast during a medical emergency that left them with little time to cook. Living on the West Coast, we couldn’t help in person, but Mag... See more

Rated 5 out of 5 stars

The food arrived on time when indicated. Impressed with the packaging. My wife and I have enjoyed the meals so far. I have found that the microwave cooking times are a little long. I use a meat therm... See more

Rated 3 out of 5 stars

I have no problem with your foods. My husband having kidney failure these dinners and soups fill in with what I cook. Because we live in California sometimes the dry ice is almost completely gone bu... See more

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Rated 5 out of 5 stars

I am very pleased with my first order from MagicKitchen. It arrived in a timely manner, and packaged so well that the soups were still frozen solid. I loved both the vegetarian and vegetable/chick... See more

Rated 3 out of 5 stars

The company has numerous choices for a renal diet but the website doesn't seem very user friendly! The way picking out the meals happens, it's easy to duplicate. Additionally, I know the package... See more

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Rated 1 out of 5 stars

Very, very disappointed. I bought a month of meals for my older parents and they have compared them to institutional food. Entrees are okay but sides are inedible. No quality control. Spinach in i... See more

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Rated 5 out of 5 stars

I am a diabetic and l have researched many o f the home deliveries on prepared food. I am 80 years old and getting prepared food is helping me especially when it is diabetic prepared. I have neur... See more

Rated 4 out of 5 stars

I have finally learned how to order correctly. Special pricing and discount (if available ) can be applied. All of that really helps me decide to make purchase. MOSt IMPORTANT: Important that I h... See more

Rated 2 out of 5 stars

Delivery service (Fed Ex) delivery lied, claiming no one was present to accept the order on a Saturday. Deliveries have claimed this previously on Saturdays. Unsure if delivery people just don’t want... See more

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Rated 1 out of 5 stars

I ordered a Thanksgiving dinner for my disabled brother in Virginia. I ordered it to be delivered via FedEx 2nd day air. It was supposed to be delivered on November 28, 2025. It didn’t arrive to my br... See more

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Rated 3 out of 5 stars

I left a 5 star review quite some time ago when we first started ordering from Magic Kitchen. At that time there were multiple delicious options in the renal diet menu that my mother enjoyed. The sele... See more

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Rated 5 out of 5 stars

I am a senior citizen who lives by himself. Good food, excellent variety. High quality frozen meals. They are available for specific types of diets. I go for the diabetic and low sodium meals. O... See more

Rated 3 out of 5 stars

FedEx has now missed the delivery date the last two days. I hope the food is still edible by the time it makes it to my elderly mother who has paced and worried she'll miss the delivery. I've gotten... See more

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Rated 4 out of 5 stars

Products are consistently high-quality. One area that could be improved: include shipping cost alongside or with item cost, rather than waiting to "surprise" the customer while trying to check out.

Rated 5 out of 5 stars

The ordering experience was super easy and I love the clarity/description of the meals. It made it so much easier to order. I had to call to get clarification on how to send an order and the staff w... See more

Rated 5 out of 5 stars

My experience is ONLY with Magic Kitchen. I have always spoken to people who actually cared what was going on with their client. Orders have always been packed in a timely fashion and not to mention... See more

Rated 3 out of 5 stars

Think about labeling the meals on the sides as they are normally stacked up in the freezer and have to all be scanned thru all of them to identify. Also larger cooking instructions as these services a... See more

Rated 3 out of 5 stars

Your site for ordering is very confusing to me! Tried changing quantities but it would accept, just got frustrated and continued with order. Didn't realize free shipping went after 1st order. Your m... See more

Rated 5 out of 5 stars

I ordered the dialysis friendly meals for my partner. He keeps asking me, "Are you sure these are good for me?" He has liked every one so much that he thinks they can't possibly be healthy for him. I... See more

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Rated 1 out of 5 stars

The delivery was scheduled between 11:00 and 3:00 but still has not arrived. I gave this as a gift to my 89 year old mother in an effort to convince her that food delivery services are helpful. Sadly... See more

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Rated 1 out of 5 stars

Delivery and packaging was good, but the food is not. I cooked the family size chicken pot pie for an hour, which is 20 minutes longer than the instructions and it was still doughy. Threw it away and... See more

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Rated 5 out of 5 stars

Once again my order was packed perfectly and everything arrived as scheduled. Shipping information and tracking information was sent in advance and delivery via FedEx was perfect. Thanks again for a j... See more

Rated 5 out of 5 stars

Fast delivery with a very big variety of foods. Load was heavy, because I wanted to cover two holidays. Food came to my door which was greatly appreciated, I'm much older now and not as mobile as I wa... See more

Rated 5 out of 5 stars

I don't have to cook!!! Wish you had a larger variety of renal diet food. Also since I started ordering, the blueberry crepe has been out of stock. I would also like to know if your containers are rec... See more

Rated 5 out of 5 stars

I ordered today for the first time. The order process was very easy and only took a few minutes. The email notification of receipt of my order was very fast. The menu selections have a good variety a... See more

Rated 1 out of 5 stars

I’m very unsatisfied with the taste of the food so far. The vegetables are soggy and unappealing. The chicken was drowning in buffalo sauce. Lasagna was very tasty either. I guess this is why the... See more

Company replied


Company details

  1. Food Products Supplier
  2. Meal Delivery
  3. Online Food Ordering Service

About MagicKitchen.com

Written by the company

Shop Now!

MagicKitchen.com has developed a program where families can buy chef-prepared tasty and healthy pre-made meals packaged for 2 or 4 people. All the preparation and cooking is done – the meal only requires reheating. Within 15 minutes of walking in your front door a hot, tasty, wholesome meal can be on the table and waiting for your family to enjoy.

You have a lot of options for meals, but no other will give you the taste, nutrition and quality for the price, for fully cooked frozen meals. We are confident you will love our food. Take our challenge: try our meals and if we do not meet your expectations, we will either replace the meal or give you a refund for any dishes you feel did not deliver on our promise of taste and quality.

For your convenience, we have two separate menus, our regular HomeStyle menu and our Special Diet Menu for those with special dietary needs.

A La Carte Menu ⮕

Tempting entrees, scrumptious sides and incredible desserts are sold separately so that you can build your meal. These meals are also categorized into healthy choices such as diabetic, low-fat, low-carb, diabetic-friendly and gluten-free.

Complete Meals Menu ⮕

Created by our chefs and dietitians, this menu delivers delicious complete meals with an emphasis on specific dietary needs such as seniors meals, portion control, diabetic meals and meals for renal and dialysis diets.

Shop Now!

15% Off with Promo TRUST

Written by the company

Delicious, Nutritious, Convenience!
Get 15% off entire website with promo code TRUST. Sign up for our newsletter to receive even more great deals! *Only one promotion allowed per order. Promotions do not apply to Special Deals page; if a Special Deals item is in your cart, it will not count towards total dollars spent.

Our Guarantee

You'll love our food, we guarantee it!

You'll love our food, we guarantee it!
If anything you receive from MagicKitchen.com arrives spoiled or damaged it will be replaced at our expense. Any meals you try that do not meet your satisfaction will either be credited or replaced in your next order.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Happy with one exception

I have been very happy with Magic Kitchen meals with one exception. The last two times I ordered the meatloaf, mashed potatoes and carrots the mashed potatoes have been mixed with the meatloaf and gravy and not in a separate section of the container. The mashed potatoes and gravy mix together and it is pure liquid around the meat. It is not even edible. Very disappointed in this. Why did it change?

12 February 2026
Rated 5 out of 5 stars

Easy ordering process and quick…

Easy ordering process and quick delivery. Frozen items were still frozen even when my delivery was delayed by no fault of the company. Great tasting items.

3 December 2025
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Reply from MagicKitchen.com

Thank you for your review. We are very happy to hear that you were satisfied with the meals you received. We do our best to make sure your meals arrive safely to you. We thank you for your review.

Rated 4 out of 5 stars

my only complaint is the time in…

my only complaint is the time in between when item is sold out and then can be made available. several items i wanted but out of stock for a while. also, would like to see smaller packageing.

9 February 2026
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Reply from MagicKitchen.com

Thank you for your review. We understand out of stock items can be frustrating, and we do our very best to try to get things restocked as quickly as possible. We have had a few issues with restocking due to the weather recently. Regarding smaller packaging, we assume you are talking about the cooler that the meals come in. We wanted to share that the coolers are now made out of a special biodegradable material called EVRgreen, to make its coolers for shipping meals. This special resin is biodegradable in landfills, while regular polystyrene coolers are not. MagicKitchen.com has always encouraged recycling of the coolers to minimize waste, and this new option works well for customers who cannot get to a recycling site to recycle their coolers. For more information, please go to EVRgreen" We hope this helps and we thank you for your review.

Rated 4 out of 5 stars

Looking forward to my first order!

It took a bit of jumping back and forth to finish my order. But, the food looks delicious and I look forward receiving it.

9 February 2026
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Reply from MagicKitchen.com

Thank you for your review. We are looking forward to you trying your selections. We look forward to hearing more once your order is received. Thank you again for your review.

Rated 5 out of 5 stars

Sympathy

Although flower are thoughtful during a time of loss the last thing one wants to think of is feeding family. When we found Magic Kitchen it was perfect - sending friends and colleagues this little boost to lift their spirits is just perfect and I constantly hear back that the food is delicious and there is plenty to go round.

9 February 2026
Rated 3 out of 5 stars

App needs updating

Your app is hard to use. I wanted to add an item at check out and it was a cumbersome action. It’s difficult to move back & forth through the menus. BUT the worse comment I have pertains to my 20% Coupon came to around $27 discount, and then I couldn’t also apply for the free shipping codes. So after I pay $23 for shipping, I saved ONLY about $4!!!

8 February 2026
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Reply from MagicKitchen.com

Thank you for your review, and we are sorry to hear that you had trouble adding an item to your order. We wanted to share that we have a customer service line for your convenience, and you can give us a call should you have difficulty. The phone number is 877-516-2442. Regarding the discount, our system only allows for one discount per order, and you are more than welcome to choose the discount that offers the best value. We are sorry for any trouble, and please let us know if we can assist you in the future. Thank you again for your review.

Rated 3 out of 5 stars

The nutrition score of some entrees could be higher

Our experience would even be better if many ingredients were skewed in a healthful direction. The intake of Sugar, Salt, Saturdated Fat-based on current nutritional knowledge-should be limited. Many chefs creating entrees for online purchase seem content using such universally panned ingredients as Palm Oil, long known as bad for multiple reasons.

8 February 2026
Rated 2 out of 5 stars

Delivery smooth, but lacked flavor

Delivery smooth, but meal lacked flavor. Healthy I get, but I cook low salt and my food taste much better. Bummer I really wanted to love this.

31 January 2026
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Reply from MagicKitchen.com

Thank you for your review and we are sorry to hear that found the meal lacking in flavor. Please give our customer service line a call at 877-516-2442 and provide a little feedback and we are happy to offer a credit for this meal.

Rated 5 out of 5 stars

I don't have to cook!!

I don't have to cook!!! Wish you had a larger variety of renal diet food. Also since I started ordering, the blueberry crepe has been out of stock. I would also like to know if your containers are recyclable?

29 January 2026
Rated 4 out of 5 stars

easy to use.


easy to use.

4 February 2026
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Reply from MagicKitchen.com

Thank you for your review and we are happy to hear that you found our meals easy to use. We hope your continue to use us for your future meal delivery needs.

Rated 3 out of 5 stars

The quality and variety of meals (SEE ABOVE ! !))

The quality and variety of meals provided are very good! HOWEVER, there is much to be improved with the breakfast meal, waffles, turkey sausage, and strawberries. As I have reported previously the breakfast meal leaves much to be improved as for the last two months the waffles are "floating" in with the strawberries and NOT with the sausage as has been previously. This makes the waffles very soggy and barely edible. Your previous practice of placing the waffles in their own separate compartment with the turkey sausage patty is much better as it prevents the waffles from being soggy and the sausage patty from being very dry.
I hope in future shipments you will revert to your previous practice of separating the waffles from the strawberries so as to continue my patronage.

26 January 2026
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Reply from MagicKitchen.com

Thank you for your review. We are sorry to hear of the issue with the breakfast meals. Unfortunately, the packaging on the waffle meal was recently changed. We have contacted the kitchen that makes this meal to let them know of the issue. We hope this is corrected in the near future. Thank you for your review.

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