McDonald's Reviews 5,174

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Mcdonalds in the last 5 years or more has become terrible.im fed up with cold burgers and fries that are cold and taste like they were made the day before.they have let down their quality just for pro... See more

Rated 1 out of 5 stars

McDonald’s staff employe names Female:Amy Male:Austin Female:Alice role - manager Boss : Josh-boss of restaurant Be carful when ordering plain hamburgers there not plain hamburgers the p... See more

Rated 1 out of 5 stars

McDonalds latest breakfast advertisement says “we do breakfast,ready when you are” the felling branch in Gateshead didn’t have any hot drinks at 7 o’clock on a Sunday morning which means breakfast wit... See more

Rated 4 out of 5 stars

Of course, if you consider just ordinary fast food restaurants,Macdac will be the leader among them, since actually they were among these first that created the boom for the industry. Now, they keep u... See more

We perform checks on reviews

Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst takeaway since 2015

Mcdonalds in the last 5 years or more has become terrible.im fed up with cold burgers and fries that are cold and taste like they were made the day before.they have let down their quality just for profit,i can see Mc d's closing some resturants in the future and if this is how they continue i can see them going bankrupt.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

McDonald's kirkified me💔

As soon as I got my "cheese burger" It smelled horrendous. I opened it up and the cheese looked weird. I took it to the front and in the corner of my eye I saw Ronald mcdonald spanking and making dih cheese. I realized that and instantly starting eating my burger. The next day I woke up and I had been kirkified. 67/10 would def recommend🤤

6 January 2026
Unprompted review
Rated 3 out of 5 stars

Work at McDonalds

I was working in Stuttgart. It was better than typical gastronomy jobs, but I still had to deal with overtime and angry clients. The pay was also below average.

8 January 2025
Unprompted review
Rated 2 out of 5 stars

@Nalan Zeynel

@Nalan Zeynel - that is the reason why you should always use a kiosk to order everything . The same in Burger King

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Worst

A male employer from the mc donald's Ehrenfeldgurtel 20, 50823 Cologne-Germany at about 17.45-18.00 was very rude to me and yelled at me infront of everyone saying that I did not pick up my order at time. I was so embarrassed and couldn't even say a word out of shock.Worst experience ever.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

MICHAL SAWICKI

Mario Frederico, Joseph Zammuto- when do you solve the issue with missing additional patties in Germany ?

or should I communicate it to you more directly in München ??

17 July 2025
Unprompted review
Rated 1 out of 5 stars

All staff need retraining

McDonald’s staff employe names

Female:Amy
Male:Austin
Female:Alice role - manager
Boss : Josh-boss of restaurant

Be carful when ordering plain hamburgers there not plain hamburgers the put bits of onion in there and don’t tell you

Location: Gate Leisure Park, Terminus Rd, Chichester PO19 8EL

17 June 2025
Unprompted review
Rated 1 out of 5 stars

My son wanted to try their new nether…

My son wanted to try their new nether sauce so I ordered him a plain burger meal with it on, when I approached the pay window I confirmed the order prior to paying and the girl at the window confirmed so I paid. When I got the order there was no sauce so I went in to get it only to be told they had none so I asked for a refund as my order was not what I asked for so the staff member said she would get the manager to refund it. When the site manager ( Mia ) came over she said she would not refund it as I got the meal, the sauce is a separate item and the hadn't charged for that, which shows they knew they didn't have it prior to taking my money. I said I ordered it as a meal not separate but Mia was adamant that they are separate and as I got the meal that I ordered they would not refund. I think they should of told me they didn't have it when I ordered at drive through and prior to taking my money.

26 April 2025
Unprompted review
Rated 1 out of 5 stars

Basingstoke leisure park McDonalds shocking management

Basingstoke leisure park McDonalds. We have a McDonalds around once a month and the other branches in Basingstoke don’t seem to bad but the leisure centre branch always seems to leave out something and when you complain you feel like a liar and when you defend yourself are told that you are being offensive. Today’s date is the 3rd of April 2025 11.30 a.m and have just got off the phone to the manager who has finally given me a meal as a good will gesture how nice of her after being told that I must have got this wrong wish there was minus stars they’d get five

3 April 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER APPLE PIE

Ordered an apple pie on 23/3/25 with 7.15 arrival via uber eats with burger & chips. Apple pie says discard at 7:18 . So I had 3 minutes to eat my burger , chips and apple pie. This must be a reportable under health & safety laws. Will look to report have images .

23 March 2025
Unprompted review
Rated 2 out of 5 stars

Mcdonalds-Dalton

Mcdonalds-Dalton, Rotherham.
Awful food this visit.
Stale fries.
Hair in my Mac, binned it.
This restaurant needs to look at Bramley one. So much better!

11 February 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look