Sheown Reviews 556

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the quality of the products they receive, often describing them as beautiful and exactly as expected. The delivery service is generally viewed positively, with many consumers appreciating the timely updates and reasonable delivery times. Many reviewers highlight the awesome design and craftsmanship of the items. Consumers express high satisfaction with various aspects, including the product itself, the delivery experience, and the overall purchase. The product often matches their imagination, and the delivery is successful within the specified timescales. However, there is some ambiguity and low consensus regarding the order process, with some people reporting issues such as receiving the wrong items or experiencing delays.

Based on these reviews

Rated 4 out of 5 stars

The delivery took a long time but it was worth it the quality is great my girlfriend is going to like this.

Rated 5 out of 5 stars

I absolutely love my ring! Perfect fit. It’s my anniversary date. If my husband had lived we would’ve been married 25 yrs this July. So it’s a silver anniversary gift to us. Just an idea but it would... See more

Rated 5 out of 5 stars

The design on the box was excellent and looks amazing. The clasp is sturdy. The lures look amazing. I’m sure my brother will love this gift. Price was reasonable and timeline for delivery was acc... See more

Rated 5 out of 5 stars

I collect sword letter openers. I ordered two different ones, but the two were the same. Maybe your order selection process, for more than one item, needs to be made clearer. These are unique book ma... See more

Rated 5 out of 5 stars

The vase was lovely - personalised with names and birth flowers. Delivery was swift. Would have no hesitation in using Sheown again.

Rated 5 out of 5 stars

The product i ordered is just as imagined and was delivered successfully within specified timescales which I was able to monitor through the tracking processes. Very happy with the full purchase and d... See more

Rated 5 out of 5 stars

You Did a great job. I ordered them for my daughter to wear when she went to see her son play in the baseball world series for 7u.in BATON ROUGE, LOUISIANA. They arrived on time .She loves them & h... See more

Rated 5 out of 5 stars

This is a beautiful necklace . I found the experience with the seller amazing. You are kept informed from order to delivery.

Rated 5 out of 5 stars

Love the selection on your site.. Went for the dragon book marks this time.. Awesome design and craftsmanship. Fairly quick turnaround. Got here (Canada) fairly quickly.

Rated 5 out of 5 stars

It got here pretty quick. The item is very nice. When I ordered I accidentally misspelled a name. I e Ailed them same day and it was corrected and it arrived correct.

Rated 1 out of 5 stars

I brought a personalised heart ring of my parents- order number - #166719 on 28th January and I still haven’t received it!? Customer service TERRIBLE as their ignored FIVE EMAILS!!! I spent a lot... See more

Company replied

Rated 2 out of 5 stars

Product arrived nothing like my order. Locket was the wrong colour and the chain was also different to that I had ordered. I only give the extra star as customer service were very good and refunded th... See more

Company replied

Rated 5 out of 5 stars

My custom engraved silver ring turned out just the way I wanted! Although delivery was rather slow to the U.S., it was worth the wait. I am very pleased with my new signet ring!

Rated 2 out of 5 stars

Within 9 days of receiving my ring the gold had worn off the side and bottom. I have sent 3 emails with pictures regarding a replacement or refund within the specified policy requirements. I have rece... See more

Company replied

Rated 5 out of 5 stars

The product was exactly what I was looking for and the shipping time was amazing thank you so much

Rated 1 out of 5 stars

ordered a personalised car key chain, over a week in advance thinking this is enough time for my order. it hasn't been shipped, tracking hasn't updated, absolutely no contact from customer support hav... See more

Company replied

Rated 2 out of 5 stars

They said my parcel was delivered but it was No where to be found! I emailed Sheown and they declined to help me. I had to contact Australia Post and request a photo of the delivery to locate my parc... See more

Company replied

Rated 1 out of 5 stars

Not received my item, not received a refund, customer service ignoring me. Before dispatching my item, they asked for clarification on the delivery address. I sent them the correct address,... See more

Company replied

Rated 1 out of 5 stars

My order has never turned up for mothers day despite paying extra and there is zero communication about my order, nor reply to my numerous emails asking for some update. Entirely disappointed and out... See more

Company replied

Rated 1 out of 5 stars

Terrible customer service. Paid £10 for express delivery and it took 6 days to arrive. Sheown refused to refund the delivery cost.

Company replied

Rated 1 out of 5 stars

The ring picture was off to the left. Was not clear, absolutely dissatisfied.

Company replied

Rated 5 out of 5 stars

My ring came beautifully packaged and my ring is gorgeous. I ordered the rose gold and it is really pretty.

Rated 5 out of 5 stars

Very satisfied with product and keeping me notified of delivery. Good customer service is always of importance to me.

Rated 5 out of 5 stars

Exactly what I expected and ordered and also a fast delivery for a personalized order.

Rated 5 out of 5 stars

Got what i ordered. price, delivery, and it works what more could I ask for.

Rated 5 out of 5 stars

Great Company. Reasonable delivery time. Fantastic quality!! It is beautiful!!


Company details

  1. Gift Shop
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewellery Manufacturer
  5. Jewelry Store

Information provided by various external sources

SHEOWN Designs, Manufactures and Markets Women's Jewelry & Watch Made from Genuine Materials at the Most Reasonable and Competitive Prices. Watch, Rings, Necklaces, Pendants, Charms, Locket and More!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

556 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Wrong chain and colour of locket

Product arrived nothing like my order. Locket was the wrong colour and the chain was also different to that I had ordered. I only give the extra star as customer service were very good and refunded the product price. I still had to pay the postage unfortunately.

27 December 2025
Unprompted review
Sheown logo

Reply from Sheown

Dear Customer,

We are sorry to hear that.
Please send email to support@sheown.com if you have further problem.

Yours,
Customer Service Team

Rated 1 out of 5 stars

The ring picture was off to the left

The ring picture was off to the left. Was not clear, absolutely dissatisfied.

2 January 2026
Sheown logo

Reply from Sheown

Dear Customer,

We are sorry to hear that.
Please send email to support@sheown.com if you have further problem.

Yours,
Customer Service Team

Rated 5 out of 5 stars

Looks amazing!

The design on the box was excellent and looks amazing. The clasp is sturdy. The lures look amazing. I’m sure my brother will love this gift.

Price was reasonable and timeline for delivery was accurate.

24 September 2025
Unprompted review
Rated 2 out of 5 stars

Lost Parcel

They said my parcel was delivered but it was No where to be found! I emailed Sheown and they declined to help me. I had to contact Australia Post and request a photo of the delivery to locate my parcel.
I would NOT recommend them because the delivery is NOT secure. The product itself was what I ordered.

6 September 2025
Sheown logo

Reply from Sheown

Dear Customer,

We are sorry to hear that.
Please send email to support@sheown.com if you have further problem.

Yours,
Customer Service Team

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Paid £10 for express delivery and it took 6 days to arrive. Sheown refused to refund the delivery cost.

1 August 2025
Unprompted review
Sheown logo

Reply from Sheown

Dear Customer,

We are sorry to hear that.
Please send email to support@sheown.com if you have further problem.

Yours,
Customer Service Team

Rated 5 out of 5 stars

Order was exactly as expected

The product i ordered is just as imagined and was delivered successfully within specified timescales which I was able to monitor through the tracking processes. Very happy with the full purchase and delivery experience

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Cool Dragon Bookmarks

Love the selection on your site.. Went for the dragon book marks this time.. Awesome design and craftsmanship. Fairly quick turnaround. Got here (Canada) fairly quickly.

8 July 2025

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