Roseinside Reviews 3,978

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are satisfied with the products' quality and how they match the description. People appreciate the delivery service. Consumers highlight the respect and care with which orders are handled. The level of satisfaction seems to vary when it comes to orders and prices. Some people express concerns about the accuracy of personalized items, the size of certain products, and delays in delivery. However, others praise the ordering process as easy and the quality as excellent for the price.

Based on these reviews

Rated 4 out of 5 stars

Item appears as described and reasonable quality. The tracking of the parcel was reasonable but there were no up to date details provided. Most were four days old and then catch-up for those days prov... See more

Rated 4 out of 5 stars

I loved the etched image of my friends dog but only negative was that when the image was cropped onto the pendant it cut off the top of the dogs ears ..Otherwise the etching of the dog truly resembles... See more

Rated 4 out of 5 stars

Though there was some trouble with the delivery I'm glad I stayed patient!!! The ring is absolutely amazingly crafted & the detail is actually even better than expected. The customer service wasn't to... See more

Rated 5 out of 5 stars

This is my second order from this company. Both were memorials for my precious little dog. Both orders were handled with respect and care, and I received high quality products at very reasonable pri... See more

Rated 5 out of 5 stars

I'm impressed! Having placed this order two weeks ago, my personalised bookmark just arrived this afternoon. I expected perhaps a silly little trinket, but it not only looks awesome, it's actually... See more

Rated 5 out of 5 stars

Really beautiful gifts both brought as Xmas presents for family members. Very easy to order and personalise and extremely good quality. They arrived ahead of time stated would highly recommend x

Rated 5 out of 5 stars

I ordered 2 of the personalized dragon sword bookmarks and the are absolutely gorgeous. They were shipped and arrived very quickly, much quicker than I expected. They are Christmas gifts for my grandc... See more

Rated 3 out of 5 stars

On the whole the Bible cover is amazing, however the top left corner is scuffed (I expected a little better for the cost), I tried to get a good photo but that proved to be a bit of a challenge. A... See more

Company replied

Rated 5 out of 5 stars

I ordered a personalised cross in silver. It is beautiful and so unusual, a fitting tribute to my husband. I've never seen anything like this before. Friends have admired it and a few want to order on... See more

Rated 1 out of 5 stars

Got 5 bracelets wedding presents for my bridesmaids the bracelets arrived they are small and tight fitted. I have a small wrist myself but my bridesmaids are different. They asked for evidence sent th... See more

Company replied

Rated 5 out of 5 stars

My bracelet was shipped quickly and it looks just like my precious little boy. The quality is super high and I would recommend that any grieving person order from this excellent company. I plan to... See more

Rated 5 out of 5 stars

I found the perfect gift for my son - a Viking gremlin bell - and it is beautifully made. Shipping was really swift, given I'm in Australia and the service couldn't have been better. Thank you! :)

Rated 5 out of 5 stars

All products that I have bought from roseinside have been excellent quality and great value for money. Delivery has been very quick and the aftersales contact has been exemplary.

Rated 5 out of 5 stars

Lovely ring, very delicate. Although delivery took some time, order tracking was updated regularly so I could see where it was. Very happy with this company.

Rated 1 out of 5 stars

Not ordering from this company ever again. No responses, no updates regarding order. States up to 3 business days to create an order. Been waiting for over a week and no one has provided any... See more

Company replied

Rated 5 out of 5 stars

The locket is beautiful the communication was very good I wanted to make sure it was here for Christmas and they replied every time and the delivery came in good time with full tracking details and su... See more

Rated 2 out of 5 stars

Beware, this is not a UK/EU store, items are shipped from China and have a very expensive returns conditions attached to them. Plus customised items have an automatic 30% reduction in refund value. I... See more

Company replied

Rated 5 out of 5 stars

I ordered a personalised basketball drink bottle for my son. It is better than I thought it would be and my son loves it! Have already recommended it to friends and family. Great quality, quick delive... See more

Rated 1 out of 5 stars

I ordered an item for Christmas at the beginning of December, it did not arrive. At the end of December I contacted them and asked for a full refund as they are at fault for not sending the item when... See more

Company replied

Rated 1 out of 5 stars

The company sent me the wrong item,this item with shipping cost me £29.67 (£6.21)shipping that I payed to arrive before Christmas, it arrived after, i contacted them and they only offered me 10% r... See more

Company replied

Rated 1 out of 5 stars

Ordered stir sticks with my graduates picture - paid for expedited shipping even when I had a week buffer. No updates no contact until I reached out as there was no tracking information 5 days before... See more

Company replied

Rated 1 out of 5 stars

Made an order at beginning of December and have not received have had no tracking number and emailed 3 times with no response even tried calling office in Hong Kong no answer I'm fairly certain this... See more

Company replied

Rated 2 out of 5 stars

The birthstone ring birthstones we’re so small they could only be seen under a magnifying glass , the ring itself is extremely thin, the picture shows them to be much bigger. After sales service is no... See more

Company replied

Rated 1 out of 5 stars

Ordered a necklace for my wife’s birthday with a delivery timeframe within 2-5 days which I paid an extra £10 for Well 5 days later I receive a shipping notification that the item has been shipped... See more

Company replied

Rated 1 out of 5 stars

I ordered a custom personalized ring for my mother for Christmas. She loved it, the ring was gorgeous and came as pictured. We were quick to find out just how poor the quality was of the ring, it was... See more

Company replied

Rated 1 out of 5 stars

Avoid at all costs. Placed an order on 3/12/25. On the 16th I sent an email chasing my order. 2 days later I received a reply saying sorry and needed a couple more days. 3 days later I chased again,... See more

Company replied

Rated 1 out of 5 stars

When my order arrived it was nothing like the illustrated picture. I ordered a crocheted "highland cow" for my niece's baby. It was a horrible furry plush toy that bore no resemblance to what I expect... See more

Company replied

Rated 1 out of 5 stars

Sent a clear picture of my dog for a "real" silver keyring. You can hardly see the engraving on the extremely small keyring. £ 40 plus £ 6.30 for delivery.. seen better keyring out of a Christmas... See more

Company replied

Rated 1 out of 5 stars

Do not order from here - my order came very late - it was a gift that didn’t arrive in time. The quality is very cheap and the prayer mat is not the same as the picture- it’s like a child’s blanket wi... See more

Company replied

Rated 3 out of 5 stars

Rather disappointed in the item I bought. I bought the wave necklace which looked beautiful with the sparkles on the wave. Unfortunately when it arrived the wave was plain without any sparkles on it.... See more

Company replied

Rated 1 out of 5 stars

I ordered a headstone/marker for the loss of my pet. When it arrived the picture fell out and the protected cover didn’t fit, so unfit for purpose and faulty. I contacted them to refund and send back... See more

Company replied

Rated 3 out of 5 stars

I ordered a ring engraved with my family crest. The design was a bit plain and there was no contrast to differentiate between the crest and the background. Delivery took a bit longer than advertised a... See more

Company replied

Rated 1 out of 5 stars

Ordered a graduation present mid May and said it had up to an 8-11day delivery, expected around May 26. On May 28th I checked tracking and said it was held up in customers for no description and being... See more

Company replied

Rated 4 out of 5 stars

Delivered earlier than expected and in a safe place as I was out. Necklace lovely, probably could have put on an icon or the have had the writing centred more on the heart rather than just along the... See more

Rated 4 out of 5 stars

Item was exactly as pictured and described, good quality. Only gave a 4 star as it arrived a few days later than advised and it was therefore late for a birthday gift.

Rated 5 out of 5 stars

It was very difficult when we lost our family member Jack and I just wanna say thank you for being so quick to respond when I had a question and also the quality of the product that was delivered. Tha... See more

Rated 4 out of 5 stars

I'm happy with the results. Admittedly I had low expectations, but the end result is nice. The only thing I didn't realize how small the adult size chain is. I can't wear it, but my gf can. Asid... See more

Rated 1 out of 5 stars

I paid extra for urgent shipping and they said I would get my item within 2-5days which would have been great if that was the case. Instead it took 11 days to arrive. It arrived well after Christmas a... See more

Company replied

Rated 1 out of 5 stars

We ordered a gift and received a different product. They refused our repeated requests for return and full refund. They are "bait-and-switch" con-artists.

Company replied

Rated 1 out of 5 stars

No communication from seller and no item delivered. Just took my money! I tried reaching them direct but no reply. Thank goodness I paid by PayPal. AVOID!

Company replied

Rated 5 out of 5 stars

I'm very pleased with this personalised wedding cake knife and cake slice. Excellent quality. I know my son and future daughter-in-law will love them.

Rated 5 out of 5 stars

My order arrived in good time and was exactly as described, the bracelet with my late dog on looks amazing and really good quality so I’m one very happy customer. Thank you.


Company details

  1. Gift Shop
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewellery Manufacturer
  5. Jewelry Store

Information provided by various external sources

Shop Online for Cheap Custom Gold & Silver Women's Jewelry, Design Your Own Personalized Jewelry at roseinside.com Now.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Didn't except this

Didn't except this. I ordered personalised egraved glasses case. On arrival and removing package I was surprised. WOW...... loved 😍 it. Showed a work colleague and within 5 mins she ordered the same product from your site. Thank you.

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Jigsaw Hoodies

I ordered two hoodies for valentines day with the jigsaw emblems. After weeks of waiting neither hoody is the correct colour and one isn't the correct size.
Seeking a full refund.

11 February 2026
Unprompted review
Rated 4 out of 5 stars

Item appears as described

Item appears as described and reasonable quality. The tracking of the parcel was reasonable but there were no up to date details provided. Most were four days old and then catch-up for those days provided. It arrived but tracking did not have this information provided

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Got 5 bracelets wedding presents for my bridesmaids the bracelets arrived they are small and tight fitted. I have a small wrist myself but my bridesmaids are different. They asked for evidence sent them photos they keep trying to offer me a discount. Do not buy read all reviews first. Terrible experience.

31 January 2026
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 5 out of 5 stars

Excellent company

All products that I have bought from roseinside have been excellent quality and great value for money.
Delivery has been very quick and the aftersales contact has been exemplary.

21 January 2026
Unprompted review

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