Superdry Reviews 312,621

Love my purchase however, even though I gave 5 star I think Superdry need to look at its courier service and make changes. Even though you send notification saying parcel on way I still wait a long ti... See more

Service was great. Called to check stock levels and assistant was super helpful. Quality of products and range is very good. Marking down due to inconsistent sizing. Checked details of items on size... See more

Decided I wanted a new stylish coat and always like SuperDry for their quality and designs even though I’m getting old. Tried on a few coats and found my perfect one so bought it there and then and a... See more

There was a good selection of clothes,store was clean and tidy Two different members of staff asked if we needed any help. We bought 2 items and the male staff went out of his way to find another siz... See more

Superdry have been excellent throughout trying to get my orders sorted. Through no fault of their own, I have had to request refunds and reorder goods as incorrectly sized gifts over December. They ha... See more

Superdry as a company did very well, great products, good quality and priced fairly! Unfortunately on several occasions when I've ordered from yourselves and even more so this time the courier (evri)h... See more

Terrible customer service.... Brand new coat arrived damaged... No visible phone lines to contact, web page enquiry sent and emails to arrange return.... Week per terrible response, then refus... See more

Time took its toll on the Superdry fleece I received for Christmas 2024 after becoming my go-to clothing item for comfort and warmth. So it was only natural to replace it in the New Year sale. Easy t... See more

Not received parcel. Just one word.....Evri. Since our regular delivery guy left due to poor treatment by Evri, the delivery of parcels by this company has ceased to occur. Why businesses use this atr... See more

The sales assistant was patient and kind enough to help sought through an online return/exchange issue. She placed another order on my behalf. Good experience. The fear between online purchases and br... See more

⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Petrina! Came into Superdry with my wife, who honestly didn’t like a single thing when we first walked in… but thanks to Petrina’s AMAZING help, we ended up le... See more

Delivery is diabolical. They use Evri who have proved again how bad they are. Yesterday they said they would deliver. Then said delivery tomorrow (today). Still no info by lunchtime. Their cs is non e... See more

I remember Super Dry in the early 2000s with their big logo's, so was rather surprised when my partner bought me a Polo shirt with very subtle branding The fit is amazing, I have bought another... See more

Always a pleasure, I’m getting too old and fat so I order online now but my 2 daughters love spending their inheritance in super dry. Don’t think they would spend as much if they knew…. The clothes... See more

Choice of both male and female fashion has improved and stayed true to what Superdty started out as. They are conscious of seasonal colours and classic and modern dress codes. The new rugby collect... See more

Ordered no problem and passed over to Everi delivery. Parcel never delivered. Superdry refunded my money without a problem Superdry should change there courier. Local delivery depot had no way of help... See more

The jacket I purchased is great, love Superdry clothes and always will. What lets it down is the fact Superdry use EVRI, they are shocking, out for delivery 3 days in a row, the app then says ‘so... See more

I found tracksuit bottoms that were for a small waist (30) but long leg (34) which is incredibly hard. (SMALL) I paired them with a generous matching top suitable for 42-44 chest (MEDIUM)... See more

The shirts themselves are absolutely amazing, good quality, easier website to use, update details on despatch. Where it comes drastically apart is the courier service used - Evri ….. very late deliver... See more

Your delivery was extremely prompt which is very useful. The garments were of your usual high standard. The design, colour combination and style of the garments were stylish, zip pockets very useful.... See more

Absolutely LOVE Superdry in general. Never wore it before because I don’t like heavily branded clothing. This is my first coat and I love it. Really good quality designs, materials, finishing, styli... See more

Products are high quality and good value. But, why use Hermes/Evri? Items despatched disappear into a black hole with nobody knowing where they really are for nearly 2 weeks. Royal Mail often de... See more

Very fast and free delivery takes some beating. Well made jacket, perfect fit very warm , collar makes all the difference, large hood excellent when wearing a woolly hat. Very pleased with purchase.... See more

⭐⭐⭐⭐⭐ We had an absolutely brilliant experience at the Superdry store at Rushden Lakes, all thanks to Petrina. She didn’t just help me — she spent real time with my daughter, helping her choose cl... See more

Great autumn/spring jacket for windy/rainy weather! I've been needing a proper windcheater for ages (I'm Scotland-based) and this jacket keeps the wind out sooo well, especially with the bungee cords... See more

High quality. Good customer service. Not too busy. Short queues, if any at all. Refunds are super easy. Music selections in shop and hq sound system is always a pleasure.

Great product , brilliant price point Im so pleased that Superdry has so many different delivery options . I chose local locker which gave me great peace of mind as our communial post area has been t... See more

Fantastic coat bought as a gift which was delayed delivery. Sadly services used by Superdry, courier who was miserable, delivered bag ripped open, however photo used was bag turned to untorn side.... See more

Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... See more

I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price,... See more

It took a very long time and countless emails to get this sorted. My original order ‘got lost’ by Evri and trying to get this news to me then reorder was a bit of a nightmare. I need to question why S... See more

These hoodies are fab! Lovely thick, quality material, with good quality metal zips, lace ends & eyes. They look great on & are really warm. I have two Superdry zip-through hoodies & won't be buying... See more

As always quality coats. Bought ripstop mens coat as suffer from the cold and this was the ideal choice to keep me very warm while doing my school pickups. Website recommended size medium but from pre... See more

Our Kingston store is the best thanks to the knowledgeable, friendly and helpful staff. Boyfriend was dithering between two jackets and staff member help him decide (the one I liked!) Love the Su... See more

Great variety of clothing and prices even better than sales elsewhere. Purchased a Borg hoodie for myself for a fraction of the website price which I love!! and went back to purchase another for a Chr... See more

I ordered items on 24th December, was processed 30th December, recieved order 8th January. Clothes didn't fit, went to online portal to return, was told portal had closed. Emailed superdry roughly 7 o... See more

Ordered many items, told they were being despatched by Everi, but Everi hasn't received parcel. This has been over 6 days since email saying despatched, only an AI chat. Come on 'Superdry', where's yo... See more

Recently purchased online two Merino roll neck jumpers in XL size. Outstanding sale items at half normal price. Perfect fit (not for those carrying too much belly fat). Fantastic quality and prompt... See more

Love this style & the quality is fab! I enjoy wandering through your manchester uk, Arndale shop, I tend to go for the male baseball styles, the style variations are so ace & the xl size is just right... See more

The "extended" Christmas return policy is poor. 5th of Jan is hardly generous- the day when most people are returning to normal life. And £2.45 to make a return is mean from a company of this size, es... See more

As a partially sighted customer, being able to navigate a website effectively is key. Thankfully this was the case, providing me with the item of choice easily. Checkout was quick, also without issues... See more

Item ordered on 17 Dec for 23 Dec 2025. Delivery. Item never turned up so Christmas ruined. Some readers may think "suboptimal things happen, they can't control courrier". Superdry CAN control th... See more

Great casual range in fantastic colours for all complexions and preferences. For men, I find some items need a larger size (I am normally a large top) but if you get it wrong, easily resolved. The... See more

I bought a red Sports Puffer. Really nice jacket, very warm, great value. However upon washing and drying exactly as per the instructions; soap residue and minor general dirt remained on the surface a... See more

Outstanding service from Elliot who has such a warm and friendly personality. He was also extremely knowledgeable about the products which was so helpful and sealed the sale. Molly on the cash desk wa... See more

Getting refunds for returned goods has been an absolute nightmare. It doesn't help that you can't speak to anyone. It's just weeks of messages bouncing backwards and forwards between me and Superdry.... See more