FL

Fred Long

United States

Reviews

Review of Gametime


Rated 4 out of 5 stars

Always a great experience.

I've had mostly great experiences with game time. They've been reliable and I found some fantastic deals. The only thing I can think of that would make it better is if you didn't have to transfer tickets. That can be a nuisance sometime because you have to download apps from other companies in order to do that. But I'm using game Time regularly now and I love it.

17 December 2025

Reply from Gametime

Hi Fred, thank you so much for being a loyal Gametime customer, we appreciate you and it doesnt go unnoticed! I know it can get frustrating with downloading your tickets and such, since we are a ticket marketplace we handle the transfer from the seller to you and unfortunately having you download it is the most secure wy to ensure the ticket's validity and security getting directly to you. We would love to earn that 5th star on your next experience, please reach out to us if we can help make the process more smooth for you next time!

Review of Groupon


Rated 1 out of 5 stars

No customer service. Only AI

I purchased several photo albums from Groupon to be used at printerpix. Albums arrived extremely damaged and two of them were missing out of the box. I could not get customer service from Groupon or printerpix because they've all gone total ai. The software could not figure out my problem and there's no human contact to be made. After almost 2 months I ended up going to my bank and getting the charges reversed. I tried contacting both at printerpix and Groupon over eight times each. No cooperation or response.
I don't know what makes this companies think they can operate using only automation. But I will never patronize either company again.

9 October 2025
Unprompted review

Review of Printerpix


Rated 1 out of 5 stars

Another company gone total AI

I purchased several photo albums from Groupon to be used at printerpix. Albums arrived extremely damaged and two of them were missing out of the box. I could not get customer service from Groupon or printerpix because they've all gone total ai. The software could not figure out my problem and there's no human contact to be made. After almost 2 months I ended up going to my bank and getting the charges reversed. I tried contacting both at printerpix and Groupon over eight times each. No cooperation or response.
I don't know what makes this companies think they can operate using only automation. But I will never patronize either company again.

They also send out these scripted responses, probably also done by AI. in order to make people think they care.
They don't. two months and countless hours on the phone and computer is proof. all they care about is... (give us your money and shut the hell up!)

Thieves!!!

7 October 2025
Unprompted review

Reply from Printerpix

Dear Fred,

Thank you very much for sharing your experience with us. We are truly sorry to hear about the damage to your photo albums and the missing items, as well as the difficulties you faced in reaching both Groupon and Printerpix. We understand how frustrating and disappointing this must have been, especially after such a long time without a resolution.

Please know that your feedback is very important to us, and we sincerely apologize for the inconvenience caused by the lack of human contact and support. We would like to make things right and ensure your concerns are properly addressed.

We kindly ask you to reply to the email we sent you so that we can review your case in detail and work towards a solution that satisfies you. Your satisfaction is our top priority, and we want to do everything we can to resolve this matter.

Thank you for your patience and understanding. We look forward to hearing from you.

Best regards,
Joey
Printerpix

Review of MEATER


Rated 1 out of 5 stars

Not a good purchase choice

I absolutely loved using my meaters thermometer. At least for the three times it was operational. I purchased it about a year ago and I've only used it three times. I tried to use it last week for the fourth time to cook a prime rib and it would not charge and would not register. I wouldn't expect it to last a lifetime but I would expect it to work more than three times. Not very happy 😠 have not been able to reach a workable customer service phone number.
Thank you for the response. Unfortunately it was useless. I did clean the item several times which really shouldn't be an issue since I've only used it three times. In fact I tried everything. And then I gave up and threw it away. I'll just write it off as a loss and I know what company not to purchase from the future.

12 November 2024
Unprompted review

Reply from MEATER

Thank you for your review. It sounds like your MEATER needs to be cleaned. If a film of grease coats the sensor, it will prevent it from charging and connecting. We recommend using steel wool (Brillo) or a paste of baking soda and water and a scouring pad. Here is a video that goes over cleaning the probes. https://www.youtube.com/watch?v=yVPMVrP-TWE&list=PLVr0FnN9Zx8UbCkSZRcebkUawRq3zOFc6&index=13 If you need assistance, contact us at https://support.meater.com/contact-us/ and one of our agents will be happy to help.

Review of EconomyBookings


Rated 5 out of 5 stars

Very easy reservation

Very easy booking process.

5 July 2024

Reply from EconomyBookings

Thank you for your positive feedback, Fred Long. We're delighted to hear that you found the booking process easy. If you need any further assistance, feel free to reach out.

Review of Ticketmaster


Rated 5 out of 5 stars

Easy peasy

The ticketing process was very easy. A few times I had difficulty transferring tickets from other sites to Ticketmaster. This particular time I had no problems at all.

10 May 2023

Reply from Ticketmaster

We appreciate the 5-star review!
- Ashley

Review of Great Value Vacations


Rated 1 out of 5 stars

Worst customer service ever.

Worst customer service ever.
My friends and I had to postpone a vacation recently after postponing we only had a short period of time to pick another vacation to use our credit and also a very short time to complete our travel. It was very confusing trying to sort everything out and great value adventures was no help. When you call the recording tells you to send an email. But they only accept emails that pertain to postponing vacations. If you need to ask a question or need some clarity you cannot contact a customer representative. I made four phone calls and each one said the wait could be up to 20 minutes. After waiting over an hour I hung up on all of the calls. Finally I found a morning where I had nothing to do and I sat on the phone for 1 hour and 36 minutes waiting for a representative to answer. This is absolutely inappropriate and unacceptable for a company to leave a customer on hold for an hour and a half. If it takes you that long to answer a phone call you probably shouldn't be in business. Especially since you have such tight deadlines on booking and rebooking. It makes it close to impossible to accomplish your task when there's no one there to assist you. Even with not being able to contact anyone to help you, they give very little range of changing your deadlines. After going through their website there was really no place we wanted to go and that time frame so we ended up just picking a trip to pass the time and use our money rather than lose it.
I've sent several emails to this company and when I did finally speak to a representative she said she would have management contact me. I would bet the farm that no one gets back to me. Beware of this company. Once they get your money they're done with you.

9 February 2022
Unprompted review

Reply from Great Value Vacations

Fred: We apologize for the difficulty you have had reaching us. As with many call centers we do experience spikes in volume and for that reason our hold messages do guide clients on how to reach us more efficiently depending on the reason for their call.

The terms of the rebooking process are in the Summary section of your account. We're sorry if this is confusing and not as seamless as we all would like.

With the above aside we do see that the agent you spoke to did request for a Supervisor to reach out to you so you should expect a phone call. In addition, we also see that the agent you spoke to did extend your 'book by' date to give you more time to make a decision.

Thanks for your feedback and for your support.

Regards: Great Value Vacations

Review of FlixBus


Rated 1 out of 5 stars

Worst excuse for customer service ever

I just booked my first trip with flixbus. I am beyond disappointed. My trip is coming up in 4 days and I just received a text message that says my bus was canceled. I followed the link to get a refund and after urging me to get a voucher instead of a refund I still requested a refund but they're charging me a service fee. How can you take my reservation, cancel my bus, and then charge me a cancellation fee? I called the customer service number and the lady told me I would need to send them an email with any questions. When I told her that was unacceptable to charge me a service charge on a cancellation that they did, she hung up on me. Needless to say I will go through my bank to file a dispute and I will never even think about using this company again.
Flixbus and your lack of customer service is an absolute disgrace to business. You should not even be in business. It's the first time I ever had a customer service person hang up on me.

21 July 2021
Unprompted review

Review of Lyft


Rated 1 out of 5 stars

Lyft from a driver's perspective

Every driver I've ever met has been extremely Pleasant. But I must say the company stinks. I signed up with lift under a $500 bonus agreement. Not only did they try to stiff me on the $500 but they tried to stiff the person that referred me also. They tried to give us both $100 and call it a day. After trying for days to contact them by telephone I found out that Lyft has no phone. I know things are really changing in this techy world, but having no means of phone contact when you have thousands of people working for you is unacceptable.

The only means of contact is by email which they take usually one to two days to respond. If you've got an urgent or pressing matter, that again is unacceptable. After literally writing them 5 to 8 emails a day and sending hard letters to their corporate office, and also threatening to share my experience on Yelp, TripAdvisor, Facebook, Twitter, and then threatening to take them to court, they finally forked over what they owed, with some crazy crap about making a one-time exception.

Then, after finally getting paid I decided to continue to drive for Lyft. A few days after continuing my service one day my app just stopped working and wouldn't allow me to sign on. To date have sent 9 Communications asking to be updated on the situation and explain why my driver service was turned off. I have not received one single response. I even got an email asking me to rate the the service of the response which I never received.

There are other little twist and turns to this story but so as not to draw out too long. I'll just leave it with this. Lyft has expressed and displayed the worst customer or driver service that I could ever imagine coming from a so-called company. At this point anything I could say about them good or bad would leave an extremely nasty taste in my mouth. There are many expletives I would love to use to describe my feelings toward them. But instead I will just walk away and let you decide for yourself whether you want to deal with or do business a dis-organization called Lyft.

13 August 2016
Unprompted review