From the first phonecall to Alan to the fast and efficient installation of the alarm by Kieron, everything was hassle free. Everything was clearly explained by Alan and followed up by an email. Unlik... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- Security System Installer
- Fire Alarm Supplier
- Home Automation Company
- Security Equipment Store
- Security Service
- Security System Supplier
About Action24
Written by the company
The Action24 Customer Care Team is always here for you. We are fanatical about excellent customer service. It is our number one metric and guides everything we do. We offer detailed, transparent quotations that will ensure your home is fully protected. Our Alarm Engineers efficiently install your alarm, carry out comprehensive testing and ensure you are happy with your new security system and are comfortable with how to use it. Our dedicated monitoring team work 24/7/365 to keep you and your home safe.
Action24 have been protecting Irish homes and businesses for over 40 years. We are the most trusted security company in Ireland with the best customer satisfaction rate as seen by our reviews...

Action24 Referral Reward
Written by the company

- €30 One4all Digital Gift Card
- As an Action24 customer, you can benefit from our referral reward. How to do it? YOU SPREAD THE WORD. Recommend Action24 to friends & family. Ensure they mention your name when they contact us. WE SPREAD THE REWARD. When the referred person has their new Action24 Alarm System booked & installed, we will send you a digital €30 One4all gift card. REPEAT 😉 You can refer as many people as you like. When referred people sign up, you will receive the referral reward every time!
24/7 Monitoring
Instant Response

Contact info
C1, Three Rock Road, D18N9P6, Sandyford, Ireland
- +353 1 297 3333
- [email protected]
- action24.ie
Smart Alarm System from €49
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I requested a service
I requested a service as one of my window sensors was acting up. Kieran arrived on time, fixed the sensor quickly but also noticed two other issues. A low battery notification in another sensor and the outside alarm box light was dead. Fixed both additional issues with no fuss. Great service
I'm very happy with my system is makes…
I'm very happy with my system is makes me feel more at ease I feel more safer and I can sleep better at night knowing that me and my family are very safe
A really pleasant non pushy experience
A really pleasant non pushy experience.
We're in the process of moving house and needed a security solution. The previous occupants used Action24 as well and gave us a rare recommendation on their experience as they were leaving.
From the initial call to signing up, a couple of weeks elapsed and during those days, any time I had a question, it was calmly answered by the sales agent who had a very calming demeanor about him. When I did eventually sign, it was a smooth experience, details were emailed, procedures on how to change codes, use app etc are easy to understand. Having the easy to understand app is great, although some of the initial setup options made little sense (i didn't read guide too much!) - I had it set up in a couple of minutes. I love how I can arm/disarm from the app!
This experience was great, from start to finish. This is in huge contrast to having to talk to phone watch and the pressure tactics of "it is normally 1300e, get it today for 65e. Offer ends tomorrow!". Then tomorrow comes, "You need to sign up now! Offer ends in a few hours!". Another day passes "Offer has been extended for you, be quick" and the calls continued. I'm sure the phone watch pressure selling works but its really annoying and rude.
So if you want a modern security solution with clear pricing, look no further than Action24!
A very positive experience.
From the first phonecall to Alan to the fast and efficient installation of the alarm by Kieron, everything was hassle free. Everything was clearly explained by Alan and followed up by an email. Unlike some other companies there was no hard sell to add extras. Kieron arrived bang on time and did an excellent job. Thanks to all.
Great experience
Great experience. Very efficient and managed to arrange a new installation date at short notice.
Cameron just came to install my alarm
Cameron just came to install my alarm. Did a FANTASTIC neat job! Being an older Customer and not the most techie person, Cameron really took his time explaining the system and making sure I was comfortable with it before he left. A lovely, pleasant guy. 10 out of 10.
Absolutely brilliant
Absolutely brilliant
Originally dealt with Alan mulligan.. gave alan a rough idea of what I wanted and had it organised in no time
Keiran the engineer came out and installed everything. No mess and a pure gentleman... showed how everything works and couldn't off been more helpful
The service is great and servicing was…
The service is great and servicing was done to high quality
Professional, accommodating, punctual
Grace was very accommodating in trying to find dates that suited around our window & door installations & Michael was really lovely to deal with: prompt, punctual, professional & friendly, firstly disarming the alarm & then reinstalling afterwards.
5 Stars for Action 24
I found Alan very friendly and patient. He took his time explaining everything to me. Kieron who installed the system was very professional and also very friendly. Explained how to use our alarm from our phones and set it all up for both of us. We would highly recommend Action 24.
Kieron from action alarms was very…
Kieron from action alarms was very thorough when fitting the new alarm and he took the time to explain the features . I would definitely recommend them
If your heating stops on January, Friday evening due to low battery in main panel, you are in serious problem
I am giving you this mark in hope that first you will see it and second that you will use it to improve your service. As spart of Alar 24 we have heating control through app and so far was ok.
Thursday evening system was reporting low battery in one of the sensors, i rang support and they told me to call again on Friday because it was late and there was no Team to look into this ( because of warranty we are not supposed to change batteries ourself) On Friday second sensor was with low battery, I rang and girl told me: leave it with me, I'll log a call.
At that moment heating was down already. Saturday morning all sensors were malfunction state, heating upstairs, downstaris, hot water- everything dead. I rang support as it was advised they told me that they don’t have anyone on call regarding heating and that we need to wait Tuesday morning ( due to Bank holiday). Alarm 24 has chat bot who suggested me to wear warm clothes.
We are with your company for years ( both heating and security monitoring) doing regular checks and have warranty. But it looks like you don't have support regarding heating problem if it happens on Friday night (plus Bank holiday). Temp in our house was going down to 15’c due to cold weather. I realy think this needs to be changed/improved.
All this you can see in your logs. And few support tickets we creted.
We tried every possible solution, on the end with us doing so much troubleshooting, checking kerosene boiler, all pumps, electric relay, batteries, somehow we managed to reset system.
Excellent communication
Excellent communication. Friendly but professional . Smooth process. Neat system very easy to use.
From initial contact to the completing…
From initial contact to the completing of the installation I found the experience flawless.
The support advice and guidance I received from the company was exceptional. Every member of the team were professional, friendly and dependable.
Amazing Malcolm and Dan were…
Amazing Malcolm and Dan were exceptional to deal with.. Dan was full of knowledge and Malcolm no question I asked was stupid 🤪will highly recommend action fantastic service welldone all 🙏
Excellent Service
Very easy, clean installation. Alarm Engineer, Malcolm, was very helpful, particularly with WiFi connection and getting the Mobile app working!
Best Home security system!!!
So the mission began to get a home alarm system. Started the Google adventure. After many phone calls Action 24 was next. Finally a man named Dan was on the other side of the line. A man who knows what he’s talking about. I knew from the first few seconds of this sales executives manner he was a professional in every way possible. Took a few details and in a flash we had a plan. So organised date for installation and engineer Graham arrived to put the system into place.
Again a man who knows what he’s doing.Had the job done in no time at all. Gave us a full tutorial on the working’s of the system and answered all the questions confidently. We are very assured we took the right decision to choose Action 24 as our security provider.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
