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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are pleased with the products, highlighting their effectiveness and value. Many consumers appreciate the reasonable prices and fast delivery service. The ordering process is generally smooth, contributing to a positive overall experience. Consumers have different opinions about the quality of the products. Some reviewers express satisfaction with specific items like mould and mildew blaster, fabric refresher, and pet fresh floor cleaner, while others report issues with dishwasher tablets and oven cleaner. Some people mention the products are cruelty-free and vegan, which is a plus for them.

Based on these reviews

Rated 4 out of 5 stars

Astonish's 'the Good One' paste is not that astonishing, I would give it 3 stars for cleaning pans and grills, it is not very effective with baked on oil, etc. Mr Muscle and Oven Pride are far superi... See more

Rated 4 out of 5 stars

I used Astonish Mould and Mildew Blaster spray, to tackle the mould in my house. I found it to be one of the most affordable and effective solutions for eliminating mould , especially during the win... See more

Rated 5 out of 5 stars

I'm already a big fan of Astonish - British made, cruelty free, excellent products. I recently tried the new Fabric Refresher, and was extremely impressed. It leaves a lovely fresh fragrance, not... See more

Rated 5 out of 5 stars

I used to buy this product easily in local discount stores such as poundland, home bargains etc. it is effective as a cleaning spray and has 'no taint' meaning it is virtually odourless. This is the m... See more

Rated 5 out of 5 stars

I purchased a quantity of Pet Fresh floor cleaner in a supermarket several months ago and have just come to the end of it so needed to find a supplier. It's an excellent product which I've only used... See more

Rated 5 out of 5 stars

Astonish products are always great. So the star rating is for Astonish only. Sadly the delivery company let you down badly. I have put my comments on Trust Pilot for that company. Because of this I do... See more

Company replied

Rated 1 out of 5 stars

Great products, can't fault them. But they're badly let down by the company having no email contact address for customers' queries (the one formerly used is apparently unattended now). The other big... See more

Rated 5 out of 5 stars

The first two parcels of my order arrived first thing the day after I placed the order. The second two parcels didn’t arrive I got in touch with customer services and the lady who I spoke to was absol... See more

Rated 5 out of 5 stars

Very fast delivery, delivery man was very polite. Very great service and product, however, I’ve received a note with my delivery that one of the items has been replaced by another product due to Green... See more

Rated 1 out of 5 stars

This was the first time I'd purchased these dishwasher tablets trying to save a few pennies and in doing so wasted my money. The worst dishwasher tablets I've ever used. They don't fully dissolve in a... See more

Rated 1 out of 5 stars

Aweful product and worse customer service. Tried these having previously used other brands with no issues in a Siemens dishwasher. First attempt the tablet stuck in the dispenser and didn’t work, 2nd... See more

Rated 5 out of 5 stars

Love this brand. Found them via an instagram influencer - Mrs Horsford - and they’re now my go to cleaning products. Made in the UK, sustainable and using eco friendly ingredients in most things. And... See more

Rated 2 out of 5 stars

I have only used two Astonish products, oven cleaner and dishwasher tablets. Neither were very much good. The dishwasher tablets left tea stains on the mugs and the oven cleaner was not any better t... See more

Company replied

Rated 5 out of 5 stars

My cleaner uses these products and I was so happy with the smell of my Bungalow that I have bought the whole range for every job, They clean very easily with no scrubbing needed. The mildew and mould... See more

Rated 1 out of 5 stars

I find the spray mechanism extremely difficult to use, especially as I have arthritic fingers and thumbs. Even if I do get it to work, the spray comes out in a dribble, not a decent spray. I only b... See more

Rated 5 out of 5 stars

I initially visited the web site for a mould removal product a friend recommended. I bought three of the "mould and mildew blaster" spray. And various other products to try. I was impressed with the p... See more

Rated 5 out of 5 stars

What a great company, ordered on Tuesday and received my order on Wednesday. Brought the honey fig & almond bundle! I've recently discovered this fragrance in the hand wash and fell in love with it.... See more

Rated 5 out of 5 stars

Prompt turnaround. Goods were dispatched quickly and delivered two days after order. Pleased that company used APC couriers, had good communication and delivery driver offered to lift parcel inside.

Rated 1 out of 5 stars

Bought 2 packs of 100 of these tablets and after the first few I realised I'd made a mistake. These are absolutely useless! Cutlery is left dull and many need washing by hand afterwards, mugs need was... See more

Rated 1 out of 5 stars

Fizz and Fresh did neither fizz or freshen. The tablets produced no foaming action and made no difference to the toilet bowl, neither was there any noticeable scent present. Very disappointed in this... See more

Rated 2 out of 5 stars

Dishwasher tablets... Disappointed to see packaging with comments and a logo strongly suggesting they're British made, turn it round and you'll either see nothing mentioning where they're made o... See more

Rated 1 out of 5 stars

I used Astonish stain remover which is tough on stains gentle on fabric, should of read the other way round! 1 dress and 3 tops ruined I sprayed and washed straight away in the washing machine, all ca... See more

Company replied

Rated 2 out of 5 stars

I have used Astonish products in the past and they have generally worked as described. so when I saw the Air Fryer cleaner in my local Aldi so thought I would give it a try. My Air Fryer is not used e... See more

Company replied

Rated 1 out of 5 stars

Usually I don't bother complaining to large companies but I felt compelled to do so when the product I used said "safe for use on carpets and upholstery" but it turned out not to be. I used the Pet Fr... See more

Rated 5 out of 5 stars

Astonish cleaning products are clearly astonishing. Everything does exactly what 'it says on the tin', I'm particularly impressed with the Clean and Revive that really does bring neglected cups and mu... See more

Company replied

Rated 5 out of 5 stars

I think astonish oven and grill cleaner is absolutely amazing its quick and easy to use without the worries of having to wear gloves to avoid burns. It’s the best oven cleaner I have ever used and w... See more

Rated 1 out of 5 stars

Noticed few weeks ago my top had a bleach spot. Several weeks later same thing happened to my shorts I was wearing. Couldn't figure out how until I did a test with all my cleaning products and it w... See more

Company replied

Rated 1 out of 5 stars

I have used Astonish Mould & Mildew Blaster Apple Burst and its predecessor for many years with great success. However, recently I couldn’t find it so I purchased Astonish Specialist Mould Blast... See more

Company replied

Rated 5 out of 5 stars

Placed my order on Monday and it arrived Wednesday morning. All securely packaged with nothing leaking. I love Astonish products: they work brilliantly, smell amazing and are vegan as well.

Rated 5 out of 5 stars

I love that I can get effective cruelty free, vegan-suitable products delivered direct to my door. Are there any plans to introduce a cruelty-free, vegan washing up liquid to your range?

Rated 1 out of 5 stars

This product is rubbish. It has ruined an item of cotton clothing that had a small ketchup stain which now has a massive yellow stain and is unwearable. A stain remover that stains. No stars is not an... See more

Company replied

Rated 4 out of 5 stars

Second time of ordering direct. Super quick delivery using APC delivery which appear to be a superb courier too. The only issue I have with Astonish is the fact they aren't consistent with their produ... See more

Rated 1 out of 5 stars

We have used all sorts of dishwasher tablets ranging from cheaper own-brand to more expensive products and never had a problem…….until we bought some Astonish All in One tablets. What a mistake tha... See more

Rated 5 out of 5 stars

I live in a very hard water area and would not be without Astonishing Daily Shower Spray. My shower was put in over five years ago and the glass and tiles still look brand new……no limescale anywhere.... See more

Rated 5 out of 5 stars

Like I said you're a great company and I love all your products but I'm not sure why you ask me for a trust pilot review after every single order I place when I've already reviewed you previously

Company replied

Rated 1 out of 5 stars

After seeing their recent TV advert, I bought their Oven and Grill cleaner! What a waste of money, the only thing going for it was the pleasant orange smell. It did not clean my oven or the shelves or... See more

Rated 5 out of 5 stars

Great products I bought variety of cleaning products bathroom cleaners, nould remover and recently Window and glass cleaner. All mild and less harzardous to health and clean beautifully

Rated 1 out of 5 stars

Well maybe products are ammonia free - but they are very dangerous to human health anyways. I tried glass cleaner for windows - and I worked only for 30 mins with it in average fresh environment (my... See more

Company replied

Rated 5 out of 5 stars

I ordered quite a few products this time. Ones that I've already tried previously and always happy with the results. I'd not tried the Mould and Mildew Blast before but the shower area only required a... See more


Company details

  1. Cleaning Products Supplier
  2. Cosmetic Products Manufacturer
  3. FMCG Manufacturer
  4. Household Chemicals Supplier
  5. Laundry

About Astonish

Written by the company

Astonish is a family run business and British manufacturer of best-in-class household, laundry and hygiene cleaning products, as well as personal care products, approved and certified by Cruelty Free International and the Vegan Society.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 39% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Spray mechanism.

I find the spray mechanism extremely difficult to use, especially as I have arthritic fingers and thumbs.
Even if I do get it to work, the spray comes out in a dribble, not a decent spray.
I only buy it if there is no alternative, but unfortunately, it seems to have taken over the supermarket shelves!

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

Oven cleaner

Having read such good reports of the oven cleaning product,never been so disappointed, terrible product i followed the instructions but didn't do hardly anything, I reapplied left it like it says and still didn't clean the oven, not sure how it seems to get such a good feedback,but for anyone trying to clean your oven give it a miss.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

Fizz and Fresh did neither fizz or freshen

Fizz and Fresh did neither fizz or freshen. The tablets produced no foaming action and made no difference to the toilet bowl, neither was there any noticeable scent present.
Very disappointed in this product and would not use again.

January 6, 2026
Unprompted review
Rated 2 out of 5 stars

Dishwasher tablets... Made in China

Dishwasher tablets...

Disappointed to see packaging with comments and a logo strongly suggesting they're British made, turn it round and you'll either see nothing mentioning where they're made or on the latest batch I bought 'Made in China'

So much for supporting UK manufacturers

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Great products, but no customer contact

Great products, can't fault them. But they're badly let down by the company having no email contact address for customers' queries (the one formerly used is apparently unattended now). The other big fault is the packaging - they say it can be recycled, but it can't, because of the spray mechanism in many of their bottles. Such a pity - they used to be great.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great bundles

What a great company, ordered on Tuesday and received my order on Wednesday. Brought the honey fig & almond bundle! I've recently discovered this fragrance in the hand wash and fell in love with it. Went back to buy from home bargains and it was all sold out.
So ordered from astonish directly, great bundle choices with fantastic price tag, so ordered 3 bundles. I can't wait to try the shower gel 😊.

November 11, 2025
Unprompted review
Rated 4 out of 5 stars

Cheap and best for mould

I used Astonish Mould and Mildew Blaster spray, to tackle the mould in my house. I found it to be one of the most affordable and effective solutions for eliminating mould , especially during the winter months when it tends to develop in the corners of rooms and bathrooms.

I've been using this product for a couple of years and believe it offers great value compared to some larger brands that cost around £3-4. In contrast, this spray is only £1-2. While it may require a couple of applications to completely eradicate the mould , it still stands out as one of the best options available.

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

Astonish kitchen cleaner warning ⚠️

I Recently purchased Astonish kitchen cleaner (zesty lemon)
I used it about my kitchen on various surfaces and then needed to clean my Stainless steel extractor chimney I carefully checked for any warnings on the bottle and as there was no mention of it being unsuitable for Stainless steel I proceeded to clean my chimney, it all looked fine until the following morning when I noticed what seems to be a reaction to the cleaner, unfortunately it won't clean of with anything and the only answer will be to renew the chimney.
I reported it to the company who said "some off our products are not suitable for stainless steel" 🤷‍♂️
Nothing in their product data sheet or on the bottle to warn you and not interested when I pointed out their product destroyed my chimney.
Very poor customer relations. 😡
Will avoid any of their unfit for purpose products in the future.
How can you produce a kitchen cleaner that's not suitable for stainless steel ?
Very few people without stainless steel in their kitchens these days.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Astonish Dishwasher Tablets

This was the first time I'd purchased these dishwasher tablets trying to save a few pennies and in doing so wasted my money. The worst dishwasher tablets I've ever used. They don't fully dissolve in an auto or quick cycle only in an eco or intensive cycle. Regardless of the chosen cycle a handful of items are having to be reloaded as food deposits are still present and now hardened on. Everything being washed has a dull appearance including the inside of the dishwasher itself. Everything has an unpleasant film left on it which your hands can feel. I've never used any of the Astonish products previously and this experience means I never will.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Dishwasher tablets not fit for purpose

We have used all sorts of dishwasher tablets ranging from cheaper own-brand to more expensive products and never had a problem…….until we bought some Astonish All in One tablets. What a mistake that was! The results were worse than not using a tablet at all. Not only were there numerous food residues left on articles but crockery, cutlery and spatulas came out without their normal shine and with a gritty surface feel. We tried the tablets in both the 65deg wash and the 50deg wash but the results were equally awful both times.
Two other comments.
First, Astonish make a big deal about being an environmentally friendly company promoting local products yet these tablets are manufactured in China!
Second, their refund policy is worse than useless and not one of a company that has confidence in its products. Products have to be returned within 14 days, unopened and in a resaleable condition. How can the customer identify a product as unsatisfactory without opening the packet and trying it?! Surely this must contradict a customer’s statutory rights.

September 19, 2025
Unprompted review

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