AVRillo Conveyancing Reviews 1,756

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism throughout the entire process, from start to finish. People appreciate the team's ability to explain complex matters patiently, especially for first-time buyers. The responsiveness and clarity in answering questions have also been highlighted, ensuring a smooth and stress-free experience. Consumers express high satisfaction with the service provided, noting its efficiency and speed. The company's quick response times and proactive approach in keeping clients informed at every stage are particularly valued. Many reviewers also appreciate the user-friendly experience, which makes it easy to stay updated on their case's progress.

Based on these reviews

Rated 5 out of 5 stars

They were excellent- ours was tricky involving multiple exchange/same day completions Victoria kept us informed throughout the day via emails & phone calls from early morning to key exchange at 515p... See more

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Rated 5 out of 5 stars

We were kept up to date throughout all the selling process, it’s been 25 years since we last bought and sold a property and oh-my hasn’t the process changed since then. If it wasn’t for the profession... See more

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Rated 5 out of 5 stars

AVrillo were recommended to us by a family member and we are so glad they were! From start to finish they were helpful, clear and made everything run smoothly. We’d absolutely use them again on any fu... See more

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Rated 5 out of 5 stars

Kept me updated the whole time, answered any questions I had. Portal to let ne know progress, call surgery for any questions I had, if one team member didn't get back to me another did. Parcel deliver... See more

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Rated 1 out of 5 stars

Super dodgy company, Utterly rubbish ,their service is the worst one , plus they will do anything to get good review . The amount of time they spend to remove my reviews that’s unreal . They will try... See more

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Rated 5 out of 5 stars

We dealt with Sarah and the whole.experience was made easier knowing our future home was being dealt with such expertise, AVRillo managed to get us through the process in under a month delays were vi... See more

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Rated 5 out of 5 stars

I sold and purchased a property via A.V.Rillo and throughout the long journey the team were helpful and professional. I received clear information via their portal and could easily keep track of all... See more

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Rated 3 out of 5 stars

Fast effective service, very professional throughout.Only negatives are its very frustrating having to book a telephone appointment, when its often a general question you need to ask. Telephone appoin... See more

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Rated 5 out of 5 stars

This wasn't a straight forward sale as previous buyer pulled out at the last minute. AVRillo kept me informed at all stages to keep the process going. Very quick to answer my questions and ready to... See more

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Rated 5 out of 5 stars

Here's a professional and warm appreciation message for Avrillo what they did for us buying first home. I wanted to take a moment to say thank you for your incredible work on recently. Your atten... See more

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Rated 5 out of 5 stars

Thank you AVRillo Carmen, Ella-Sampson and all of the team for Great Service on the sale of my late parent's property. All our concerns and questions were answered quickly, promptly and professiona... See more

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Rated 5 out of 5 stars

A.V.Rillo were proactive from the outset and gave daily updates on progress, (or sometimes the lack thereof and the reasons for those). Fees are many and varied but the choices are clear and you get w... See more

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Rated 5 out of 5 stars

Despite going through a long and very difficult process (ie I lost my beautiful wife / soulmate) during the sale of my flat. We stuck together to eventually get the sale done and over the line! I woul... See more

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Rated 5 out of 5 stars

AVRillo were extremely efficient, communicable and friendly when we were going through our first time buy. I could not recommend them enough. The whole team involved with our purchase were brilliant,... See more

Rated 5 out of 5 stars

The solicitors at Avrillo are very professional and kept us informed every step of the way, which was extremely helpful as it was our first time buying a house. They are very fast, easy to get in touc... See more

Company replied

Rated 5 out of 5 stars

I recently had the pleasure of working with Karen at AV Rillo, and I couldn’t be happier with the experience. Her communication was top-notch—she answered every question, even the ones that might seem... See more

Rated 4 out of 5 stars

Once you get your head around submitting everything online it was overall a fairly pain free experience. It’s expensive but they did a fast exchange and completion, sometimes found not being able to s... See more

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Rated 5 out of 5 stars

They was very professional and was always on the hand if we didn't understood anything. Sold and brought a property with them and got the job done in 6 weeks was well impressed would highly recommen... See more

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Rated 5 out of 5 stars

I couldn’t be happier with our conveyancer, Karen Fernley. She was professional, communicative and efficient. Karen made the process quick and smooth! She kept us updated of every step and we are... See more

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Rated 5 out of 5 stars

Karen was absolutely amazing from start to finish! Kept us constantly updated and worked so hard to get our sale and purchase through in such a quick time. Highly recommend, thank you so much Karen!

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Rated 5 out of 5 stars

This is the second time we've used AV Rillo, as we had a good experience with them buying our first house. This time we were in a chain with many delays, and buyers and sellers being difficult. Neuza... See more

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Rated 5 out of 5 stars

Just used AVRillo for the second time for selling an investment property. Melissa was brilliant, kept in touch regularly throughout all the stages and everything went very smoothly. We even managed to... See more

Rated 5 out of 5 stars

Joanne Turnbull and her Team were absolutely fantastic. They kept me up to date throughout the entire transaction and fought my corner every opportunity required. Joanne made the effort to explain ea... See more

Rated 5 out of 5 stars

AVRillo were absolutely fabulous! The client portal was super helpful and Sarah Baker was an absolute legend in keeping us calm and talking us through each step of the process!! We could not have got... See more

Rated 5 out of 5 stars

AVRillo we're very professional throughout the whole process. They kept me updated with the process and highlighted anything that needed my immediate attention to keep things going. They completed my... See more

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Rated 5 out of 5 stars

We have just exchanged contracts on our new house and Kimberley Floyd and her team have been amazing throughout the process. They worked fast, kept us informed and suggested sensible solutions to is... See more

Rated 5 out of 5 stars

My previous buyer sadly pulled out at the last minute but AVRillo were very quick in setting up documents for my new buyer and her solicitor. Haven't exchanged yet but hopefully looking to complete... See more

Rated 5 out of 5 stars

We cannot recommend Nathan and the team at AVRillo highly enough! As first-time buyers in the UK, the process felt daunting, but they were absolutely instrumental in helping us secure our new flat... See more

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Rated 5 out of 5 stars

Kimberley and her team were superb along the way of purchasing our first house. Amongst the stress, uncertainty and lack of experience of the process, they managed to assist us with any concerns and... See more

Rated 5 out of 5 stars

Had a quick, thorough and professional service from this company, especially from our solicitor Neuza Silva who was very quick to respond. The free teams consultation works well and questions get ans... See more

Rated 5 out of 5 stars

The process with AVRillo was very good. Buying a property is never stress-free, but the regular updates and the online portal genuinely helped and made a real difference throughout the process. Kar... See more

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Rated 5 out of 5 stars

My experience with AVRillo when using them to sell my home was very positive... I was always informed of any updates in the sale on a regular basis and the information was always readily available. I... See more

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Rated 5 out of 5 stars

I recently had a very good experience with AVRillo. I wasn’t sure at first with most of it been done on line and via email but it actually made it a very quick and efficient way of doing things, email... See more

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Rated 5 out of 5 stars

AV Rillo were very helpful in assisting me moving into my first property as smoothly as possible. Found their online portal really useful to track progress. Special shoutout to Lauren who came back to... See more

Rated 5 out of 5 stars

AVRillo knew exactly what they were doing. We were always kept up to date with progress. Any queries we had were handled promptly and courteously. The members of staff we dealt with were polite, compe... See more

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Rated 5 out of 5 stars

Ella and Emily provided a great service in what felt like a very daunting process selling my home. They achieved this in 2 months, much quicker than expected. They were incredibly professional and eff... See more

Rated 5 out of 5 stars

Great service by Karen and her team, great comms and keeping us updated never felt like didn’t know what was going on, if I needed something explained, Karen was easily contactable. Also the online po... See more

Rated 5 out of 5 stars

Great communication from the outset. Clear introductory guidelines on the process along with the secure portal which was easy to navigate. Victoria Nankivell - Long was very thorough and kept me fully... See more

Rated 5 out of 5 stars

Sarah and Sophia provided excellent service throughout my conveyancing process. They were always approachable and happy to help with any questions I had along the way. If you ever need assistance,... See more

Rated 5 out of 5 stars

Really great service. The portal they use made sure information exchange was very easy and we were always able to know what had been done and what was still outstanding. The responsiveness to queries... See more

Rated 5 out of 5 stars

Carmen and Ella have been great throughout, calm and cool and got the job done. No conveyancing sale is smooth or easy, you never know who you get in a chain or acting for other parties but very pleas... See more

Rated 5 out of 5 stars

Throughout this stressful time AVRillo were always helpful and supportive, even when we had to pull out of the first house due to the survey. Victoria Nankivell-Long and her team managed to complete... See more

Company replied


Company details

  1. Conveyancer

Written by the company

AVRillo are specialist conveyancers and property lawyers helping people move home across England and Wales. We are one of the UK’s highest-rated conveyancing firms with a 95% completion success rate, compared to 1 in 3 transactions failing elsewhere. Our award-winning conveyancing team focuses on faster communication, clearer updates, and a safer, more reliable moving experience for buyers and sellers. With thousands of verified reviews, we have become known nationally for reducing delays, preventing fall-throughs, and guiding home movers through the legal process with care, transparency and efficiency.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

First Class . Would Recommend

Referred by our estate agent Buckley Brown.
Fabulous service from outset . The online experience was a first. The online portal was easy to understand and speaking directly was easy and efficient using the booking system.
Victoria and Caitlin were great, very helpful and always responded to queries straight away.
We had a stessful time with other solicitors who were slow and unprofessional . This company were streets ahead.
Would definitely recommend and will use in the future.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Cost Effective and Efficient Service

AVRillo proved to be an efficient no-frills service that handled a house sale and got the job done without excessive fees by being AI supported. The human team got involved when they needed to and were competent and helpful as all stages of the process.

February 12, 2026
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Reply from AVRillo Conveyancing

Thank you for your balanced and thoughtful feedback. We’re pleased to hear that you found the service efficient and cost-effective, and that the blend of technology and human support worked well for your sale.

It’s great to know the team stepped in where needed and provided competent, helpful guidance at every stage. We appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

As an executor of my brother-in-laws…

As an executor of my brother-in-laws estate thus company made the sale process very straightforward especially in a stressful situation. Victoria was very helpful and easy to communicate with to help the process. I can’t recommend highly enough. Thank you

January 27, 2026
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Reply from AVRillo Conveyancing

Thank you for taking the time to share your experience, particularly during what must have been a difficult and emotional time. We’re pleased to hear that the sale process felt straightforward and well managed despite the circumstances.

It’s wonderful to know that Victoria was helpful and easy to communicate with throughout, helping to ease some of the stress involved. Your recommendation truly means a great deal to us.

Wishing you all the very best moving forward.

Rated 5 out of 5 stars

Cannot fault everything about them

Cannot fault everything about them. We were ready to exchange within a month and Neuza communicated with derfully

February 12, 2026
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Reply from AVRillo Conveyancing

Thank you for your wonderful feedback. We’re delighted to hear that everything progressed so quickly and that you were ready to exchange within just a month.

It’s great to know that Neuza’s communication made such a positive difference throughout the process. We’ll be sure to share your kind words with her and the team.

Wishing you all the very best moving forward.

Rated 5 out of 5 stars

Great service through out the process…

Great service through out the process and quick response to every issue and questions,

February 7, 2026
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Reply from AVRillo Conveyancing

Thank you for your kind feedback. We’re pleased to hear that you experienced great service throughout and that your questions and any issues were dealt with quickly.

We appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

They was very professional and was…

They was very professional and was always on the hand if we didn't understood anything.
Sold and brought a property with them and got the job done in 6 weeks was well impressed would highly recommend them

February 6, 2026
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Reply from AVRillo Conveyancing

Thank you for your fantastic feedback. We’re delighted to hear that you found the team professional and always available to explain anything that needed clarification.

Completing both your sale and purchase within six weeks is a great result, and it’s wonderful to know you were impressed with how everything was handled.

Your recommendation is truly appreciated, and we wish you all the very best in your new home.

Rated 5 out of 5 stars

Joanne Turnbull is an amazing…

Joanne Turnbull is an amazing solicitor, she has helped me through out my process. I am very much thankful to AVRillo and Joanne Turnbull’ Team.

February 9, 2026
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Reply from AVRillo Conveyancing

Thank you for your kind words. We’re delighted to hear that Joanne Turnbull supported you so well throughout your process and that you felt helped every step of the way.

Your appreciation means a great deal to Joanne and her team. Thank you for choosing AVRillo, and we wish you all the very best moving forward.

Rated 5 out of 5 stars

We were kept up to date throughout all…

We were kept up to date throughout all the selling process, it’s been 25 years since we last bought and sold a property and oh-my hasn’t the process changed since then. If it wasn’t for the professional help we received I’m certain we would’ve been lost, thanks again for all your help and support

February 6, 2026
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Reply from AVRillo Conveyancing

Thank you for your thoughtful review. We’re so pleased to hear that you felt well supported and kept up to date throughout the selling process, especially after such a long gap since your last move.

The process has certainly changed over the years, so it’s great to know the team’s guidance and professionalism helped make everything clearer and more manageable for you.

Thank you again for your kind words, and we wish you all the very best moving forward.

Rated 3 out of 5 stars

Fast effective service

Fast effective service, very professional throughout.Only negatives are its very frustrating having to book a telephone appointment, when its often a general question you need to ask. Telephone appointments are short and you should get the choice of call duration. The portal and ID check service was very difficult to navigate for an elderly relative who needed to add gifted money. Other than this, the overall service was acceptable.

February 6, 2026
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Reply from AVRillo Conveyancing

Thank you for your kind comments about our professionalism and efficiency — we really appreciate that.

Thank you also for your feedback regarding the telephone appointment system and the portal/ID process. We use structured call bookings to ensure clients receive dedicated time with the appropriate specialist, and the verification steps around gifted funds are required by lenders and regulators. That said, feedback like yours is helpful as we continually review how we deliver the service.

We’re pleased the overall experience was acceptable and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. The portal they use is very good and the people that work there are so nice especially Victoria.

February 6, 2026
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Reply from AVRillo Conveyancing

Thank you for your lovely review. We’re delighted to hear that you found the portal so useful and that the team made such a positive impression — especially Victoria.

Your kind words will mean a great deal to her and the team. Wishing you all the very best moving forward.

Rated 5 out of 5 stars

Karen was absolutely amazing from start…

Karen was absolutely amazing from start to finish! Kept us constantly updated and worked so hard to get our sale and purchase through in such a quick time. Highly recommend, thank you so much Karen!

February 2, 2026
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Reply from AVRillo Conveyancing

Thank you for your wonderful feedback. We’re delighted to hear that Karen supported you so effectively from start to finish and kept you well updated throughout.

It’s great to know her dedication helped achieve such a quick turnaround on both your sale and purchase. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to Karen.

Wishing you all the very best moving forward.

Rated 5 out of 5 stars

Completely satisfied with a very…

Completely satisfied with a very professional service.

February 4, 2026
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Reply from AVRillo Conveyancing

Thank you for your kind feedback. We’re delighted to hear that you were completely satisfied with the professional service provided.

We really appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

Amazing work by Victoria & her team

Amazing work by Victoria & her team
Simultaneous exchange & completion
On same day
Fantastic result- brilliant work

January 30, 2026
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Reply from AVRillo Conveyancing

Thank you for your fantastic feedback. We’re delighted to hear that Victoria and her team delivered such a great result with simultaneous exchange and completion on the same day.

That’s a real achievement, and your kind words will mean a great deal to the team. Wishing you all the very best moving forward.

Rated 5 out of 5 stars

Very helpful and patient

February 1, 2026
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Reply from AVRillo Conveyancing

Thank you for your kind feedback. We’re delighted to hear that you found the team helpful and patient throughout.

We appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

Good response times

Good response times, and easy to access support.

February 4, 2026
Unprompted review
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Reply from AVRillo Conveyancing

Thank you for your feedback. We’re pleased to hear that you found the response times good and the support easy to access.

We appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

Well informed through e-mail of the…

Well informed through e-mail of the work being done until completion.

January 30, 2026
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Reply from AVRillo Conveyancing

Thank you for your feedback. We’re pleased to hear that you felt well informed through email updates right through to completion.

We appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

AVRillo were easy to deal with and…

AVRillo were easy to deal with and economic.

February 1, 2026
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Reply from AVRillo Conveyancing

Thank you for your feedback. We’re pleased to hear that you found AVRillo easy to deal with and good value for money.

We appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars
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Reply from AVRillo Conveyancing

Thank you for your feedback. We’re delighted to hear that your matter completed in under 50 days — a great outcome.

We really appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

The solicitors at Avrillo are very…

The solicitors at Avrillo are very professional and kept us informed every step of the way, which was extremely helpful as it was our first time buying a house. They are very fast, easy to get in touch with, and the app makes it simple to track updates on the progress of the purchase.

January 28, 2026
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Reply from AVRillo Conveyancing

Thank you for your kind review. We’re delighted to hear that the team kept you well informed throughout your first home purchase and that you found the service fast and easy to access.

It’s great to know the app helped you track progress clearly and made the process feel more manageable. We really appreciate you choosing AVRillo and wish you every happiness in your new home.

Rated 5 out of 5 stars

They were excellent- ours was tricky…

They were excellent- ours was tricky involving multiple exchange/same day completions
Victoria kept us informed throughout the day via emails & phone calls from early morning to key exchange at 515pm
Her team were amazing at all stages throughout the whole process-start to finish

January 30, 2026
AVRillo Conveyancing logo

Reply from AVRillo Conveyancing

Thank you for your wonderful feedback. We’re delighted to hear that Victoria and her team supported you so effectively through what sounds like a complex transaction with multiple exchanges and same-day completion.

Keeping you informed throughout such a demanding day is incredibly important, so it’s great to know the communication and teamwork made a real difference from start to finish. We’ll be sure to share your kind words with Victoria and the team.

Wishing you all the very best moving forward.

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