Bloom Audio Reviews 2,987

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product quality and comprehensive selection. Consumers appreciate the fast and reliable delivery service, often exceeding expectations with promptness. The personal touches, such as handwritten notes and small gifts included with orders, contribute to a positive and memorable experience. People highlight the exceptional customer service, noting the staff's knowledge, patience, and helpfulness in resolving technical issues. Reviewers value the ease of communication with the experts and the personalized attention they receive. The company's commitment to customer satisfaction is evident in their responsiveness to inquiries, accommodating exchange policies, and overall dedication to creating a positive sales experience.

Based on these reviews

Rated 5 out of 5 stars

Bloom Audio ships faster than you can second-guess your purchase—often same-day, sometimes before your coffee cools. Packages arrive like little audio care kits: precise, prompt, and personal. In... See more

Rated 5 out of 5 stars

First off I was able to make an informed purchase because the online review the seller posted on there website , Ordering was effortless and the product arrived in just 2 days ( really fast ) . The s... See more

Rated 5 out of 5 stars

As a repeat customer of Bloom Audio, i can say that their service is consistently excellent! They're very responsive to email questions, their prices are better than most, and their processing of shi... See more

Rated 5 out of 5 stars

I needed help with some technical issues and Bloom was patient and walked me through everything immediately. Since this i have bought two more products from them, i couldn't be happier with their serv... See more

Rated 5 out of 5 stars

All of their products are reasonably priced and of great quality. I am new to IEM headphones and Bloom Audio website made it easy to understand the quality of the headphones I purchased. They also shi... See more

Rated 5 out of 5 stars

Caleb was fast to respond and felt like he genuinely cared about my experience. It's crazy to say we have to seek out real human interaction from customer service these days but Bloom does it right. Y... See more

Rated 5 out of 5 stars

Very helpful. It’s awesome how easy it is to chat with the experts there. Just fire up the chat during hours and away you go! They were also very accommodating with an exchange, couldn’t have... See more

Rated 5 out of 5 stars

Bloom Audio has great service and is my go to. Bloom Audio is my favorite site for IEMs and DAPs. Their selection is awesome (almost too awesome, as I get enticed very frequently by their new product... See more

Rated 5 out of 5 stars

The product lineup is fantastic and the shipping is first rate! If there is problem they rectify if post haste, no dragging it out hoping you will forget or get frustrated enough to drop it. I will... See more

Rated 5 out of 5 stars

Bloom Audio earns a solid 5 stars from me. Their customer service is consistently top-tier, and they actually know the gear they sell, not just specs, but how it performs in real-world use. Pricing is... See more

Rated 5 out of 5 stars

I discovered Bloom Audio in May 2023. Since than I purchased over 5 pieces of audio gear. Their product knowledge and advice is very useful and thoughtful, never pushy. Their prices are competitive... See more

Rated 5 out of 5 stars

Placed an order on a Tuesday afternoon and it arrived at about 10am Wednesday morning. I'm in Maryland and it shipped from New Jersey so that helps, but this was the three day free shipping option so... See more

Rated 5 out of 5 stars

Great service coming from Bloom Audio. Truly impressed with their response time and care of packaging, even with eartips. The Eletech Baroque Stage eartips are an excellent fit for my ears. Blocks... See more

Rated 5 out of 5 stars

Any order that I place with Bloom Audio is always processed, shipped and received very promptly. The one thing that I truly appreciate most about my orders is the fact that they are always accompanied... See more

Rated 5 out of 5 stars

Besides offering wonderful gear,Bloom offered free shipping.That my friends is a Big Deal when you live on the Big Island,Hawaii ! And a company with the HIGHEST MORALS as their guide? The experienc... See more

Rated 5 out of 5 stars

Bloom has been my preferred audio equipment and accessories partner for almost 5 years! All you need to do is provide them with your requirements and requests as detailed as possible! Their recommenda... See more

Rated 5 out of 5 stars

I have happily done business with multiple hi-fi retailers, but this was my first time purchasing from Bloom. They set a new standard of excellence. Bloom shipped quickly, offered a great price and ad... See more

Rated 5 out of 5 stars

Quick response to questions. Nice customer interface. Will match prices and offer small discounts. Open box deals are decent as well. Bought several headphones from them. Fast, honest group of folks.... See more

Rated 5 out of 5 stars

I've only made one purchase from Bloom, so far, and also emailed them numerous questions about my newest favorite brand and upcoming releases. The inquiries were answered quickly and concise....made m... See more

Rated 5 out of 5 stars

Bloom Audio has been my go-to for a while now, and every experience just reinforces why. I needed an in-stock product with quick shipping, and they nailed it. When I accidentally sent the order to my... See more

Rated 4 out of 5 stars

Great selection of products. Fast shipping. Large selection of open box and pre-owned gear. Comprehensive reviews of gear. Happy to see Bloom independent measurement of IEMS so that customers can com... See more

Rated 5 out of 5 stars

Ordering with Bloom is always a pleasure. They ship same day most times. And they are not like a huge corporation or a big box store. A wonderful return policy, although I never had to use it. I never... See more

Rated 5 out of 5 stars

Customer service is top notch. UPS delayed my package, which was outside or Bloom Audio’s control. But, they did everything in their power to help ensure I received my order as promptly as possible. M... See more

Rated 5 out of 5 stars

The CD player I purchased wasn’t actually available due to some mixup with their computer inventory system, but they reached out offered an exchange and discount towards another purchase. The fact t... See more

Rated 5 out of 5 stars

This company has excellent service and makes customer satisfaction as their priority. They know what it takes to win the trust and loyalty of customers. Jake responded to my online inquiry promptly an... See more

Rated 5 out of 5 stars

Bloom Audio has the personal touches of an old-school mom and pop store. This completely caught me off guard. From the thank you note, to the packet of candy, everything seemed so appreciative. Pair t... See more

Rated 5 out of 5 stars

Bloom Audio did an amazing job processing the order for my new EverSolo DMP-A6, ME, Gen 2 Streamer. The unit shipped from Bloom Audio to Seattle in 2 days. The unit was packaged very well. Th... See more

Rated 5 out of 5 stars

I bought Xenns Mangird Top Pro IEMS from Bloom Audio. One of the best customer service interactions that I have ever had. Extremely responsive to chats and emails. Gave me free overnight shipping beca... See more

Rated 5 out of 5 stars

I’ve seen the Bloom Audio team at a couple of CanJams, and they’ve always been incredibly nice and helpful, so when I needed something they carried, I decided to order from them. I’m really glad I... See more

Rated 5 out of 5 stars

As with every ordering experience, Bloom Audio is my go-to site. In this and every case, I get support, perspective, and guidance throughout the process. I cannot say enough positive about working wit... See more

Rated 5 out of 5 stars

I placed an order over the holidays, and they still managed to ship it out in a timely fashion—super impressive! Bloom Audio always has what I’m looking for in stock, and every experience I’ve had wit... See more

Rated 5 out of 5 stars

The purchase was easy and quick. I received a purchase confirmation quickly and the item was shipped quickly as well. I had an order for this item (FIIO M21) through another online dealer as it w... See more

Rated 5 out of 5 stars

Had a tech problem with my iBasso DX 170 which I purchased from Moon Audio 14 months ago. I contacted Moon and they gave me your website address. I went to your Bloom Audio site and opened the cha... See more

Rated 5 out of 5 stars

When I came across to Bloom Audio at the time, I was looking for a Queststyle M15i DAC, and no other vendor at the time had what was reasonable prices. From that point on, they have become my go-to ve... See more

Rated 5 out of 5 stars

Bloom Audio always delivers! I have made multiple purchases from Bloom and have never had an issue. They always ship in-stock items fast, and thoughtfully include a candy, which I feel gives it a nic... See more

Rated 5 out of 5 stars

I've purchased 5 different items at 5 different times from Bloom Audio. The buying experience has been excellent every time. Items are shipped very quickly after ordering, usually the next day, and... See more

Rated 5 out of 5 stars

Straightforward purchase! Had not worked with this site before but would happily order here again, the product was shipped promptly and with care. Was also very happy that Bloom had inventory for a sp... See more

Rated 5 out of 5 stars

Overall, Bloom Audio gave me an excellent online shopping experience when it comes to audio gear. I placed my order on July, 23rd, and I did chat with Bloom’s customer service reps a couple of times t... See more

Rated 5 out of 5 stars

firstly the product is excellent - so well built. I have yet to connect it but I feel it's going to meet or exceed my expectations. Secondly, I am a fan for life...of your company! The personal note... See more

Rated 5 out of 5 stars

Friendly service, fast shipping, and candy and a thank you note whether you spend $100, $500, or $1,000 +. Other hifi stores I've dealt with seem to base their friendliness on how much I'm spending, B... See more

Rated 5 out of 5 stars

Always an outstanding experience. I’ve ordered ear tips, dac amps, leather covers, cases and TWS earbuds all from Bloom Audio. I have zero problems to report and no complaints. Spot on every time.

Rated 2 out of 5 stars

they didn't stand behind the product they sold me even though it was only a few months out of warranty. Instead they charged me an obscene amount of money to replace a cheap wall wart power supply on... See more

Company replied

Rated 5 out of 5 stars

So happy I found Bloom Audio. Great product lines, expert service and quick response to inquiries. Their product recommendations are always spot on. And if they do not carry an item, they always ref... See more


Company details

  1. Hi-fi shop
  2. Electronics Store

Written by the company

Headphones and personal audio with pitch perfect service. Authorized dealer of the world's best audiophile brands.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Bloom audio

Bloom always delivers top notch service. They will take the time to live chat with you and answer any questions one might have. Always a pleasure dealing with the team at bloom audio

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Bloom Audio has top tier service

Bloom Audio has top tier service. Appreciate the extras that come with your order. Items come well protected. I’ve placed two orders so far so I will definitely become a lifer. Keep up the awesome service Bloom Audio!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding experience

Easy ordering. Very quick delivery! Personal message from the person who filled my order! Very nice touch!! I will definitely do busy with Bloom Audio again! Highly recommended! Thank you guys!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

No BS simple/honest reviews of sound gear!

There are three sources I trust for honest insightful reviews of sound gear : 1) Bloom Audio , 2) Head-fi.org & 3) ' HBB ' ( too much caffeine ) . Bloom Audio is fav. for : huge selection of iems ( US-Co. ) , complete reviews of gear ( unsolicited ) including comparisons with eq graphs of popular items & ability to chat with rep. to guide you for best results per your preferences ( even if they don't carry item )

January 26, 2026
Rated 5 out of 5 stars

In a word- Excellent

In a word: excellent.
Bloom has become my go to for audio equipment. They’re fast, reliable, and knowledgeable. I love that when I’ve gone looking for a piece of high end audio gear, they’ve had it. You can bet that my next purchase will also be through Bloom.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Prompt and friendly help

I needed help with some technical issues and Bloom was patient and walked me through everything immediately. Since this i have bought two more products from them, i couldn't be happier with their service.

January 27, 2026
Unprompted review

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