Budgetvetcare Reviews 34

Beware !! I ordered Heart guard Plus and Nextgard for my dog from budget vet care. When I started to wonder why I hadn’t received it I tracked it and found it was coming from Shanghai. When it finally did arrive I compared it to the boxes of medicine my was taking and found them to be similar but not the same that I bought here in the USA. I called and ask to return. They told me to just say return to sender which couldn’t be done because I had already opened it. They finally sent me an envelope to return to United Kingdom. When I tried to mail that the USPS wouldn’t take without customs declaration. When I went back to post office with the custom declaration they said you can’t mail prescriptions drugs to other countries even though they didn’t require a prescription. I called them once more and was told to take to a different post office and say it was pet products. Then they hung up on me. So they’re expecting me to lie to return their fake products. I ask for a US address but apparently there isn’t one. For some reason they refunded my money without returning the products. When I tried to dispute the charge on my credit card they had already returned my money.

I have ordered from this site several times. I’ve never encountered an issue. This is a legitimate site. Some reviewers are blaming the site on their own technical issues. My guess is also some vet offices are posting bad reviews trying to retain prescription business in their vet office. These guys have a very limited list of items they offer, but they do secure your transaction, ship your item when you order it, and it arrives in the original manufacturer box with expiration dates like year or two out.
Check your spam (junk) email folder if you don’t see your order confirmation email in the inbox.
Check your web page URL carefully to make sure you are going to the real site. Many people get scammed by going to wrong websites that pop up in a google search or a fake ad on social media- scammers create sites that are set up to look similar to the real one, so always check the website URL. Look for misspellings and such.

Purchased some Nexgard for our dog a few months ago. After using twice (two months) it is not working. We average pulling 50 ticks off of her every single day. If we miss some, they become engorged. This medication is not working at all. I tried to see if I could exchange the medication for a different batch and was told they are unable to do an exchange...of course, that's because it will cost me $40.00 more to order now than what I paid in March. I have been waiting for about a month for a return envelope and it still has not arrived. Also, I was told that they are unable to give me a refund for the two used ones. When I said I want a full refund...that the chews didn't work, I was told that the ticks are getting immune to Nexgard. When I said ... so... you're saying that Nexgard isn't working anymore on ticks, he backtracked and said that it works fine. Which is it?? It cannot be both. I don't know if the ticks are becoming immune to current medications or if this was a bad / old batch. I guess we need to get chickens and guinea hens to get rid of the ticks instead. It's probably better for our dogs anyway to not have to ingest something that puts enough poison into their blood to kill something that bites them. That can't be good for her long-term health.

Outstanding company! Best prices! And if they forget a delivery they get it right to you. Just fab xx

LOVE THEM!! I have been using budget vet care.com for around two years now. I’ve never had problems with ordering and shipping is quite rapid. I once had to change some things in my order, and all I had to do was call customer service and they fixed it without issue. I currently started my 50 pound dog on Simparica Trio. I literally got a 12 month supply of that for a grand total of $66.69 (because of their promotional discount, that I did it on auto ship, and the fact that I still had credits from prior orders.) If you ordered that anywhere else, it would be well over $400–& that’s without shipping!! This is the only place I will order pet supplies! By the way, I let everyone I know who owns pets about this website THANK YOU!!💖

I started ordering Nexgard and Heartgard from BudgetVetCare 4 years ago for 2-60+lb dogs, one of which had heartworms. We live in the south and my dogs NEVER have fleas or ticks and my heartworm+ dog tested negative after taking this Heartgard for 12 months. We now have another large dog and they all take Simparica Trio, which would be unaffordable without BudgetVetcare! We also have an indoor/outdoor cat that we order Revolution for.
I agree that shipping can take time, but considering it's shipped overseas, I understand!
I've had to cancel orders and have never had a problem getting a refund.
Budget VetCare has been a lifesaver! 100% recommend!

Twice I ordered a medication for my dog. Twice it was canceled without an explanation. The first time, I was told via the online chat that the order was canceled because I never responded to an inquiry for more information (which I never received). The second time, I was told via a phone call to them that the order was canceled because the item was out of stock. BOTH TIMES, when I (calmly) asked a follow-up question, the agent hung up on me. And I still don't have the medicine for my dog.

Two weeks after ordering they email me to say one of the items isn't available! Then the other items will take weeks later. The Sierra place much better.

Been doing business with me for 10 years, fast shipping, quality products at reduces prices,5 star company

Cost, on time mail service and had exactly what I wanted.

I ordered 4Cyte from this site unaware that the product was shipping from Singapore. When I called to ask when I could expect delivery I was told 7 - 14 days. It arrived 17 days later. Had I known this I would not have ordered from this site. The product arrived, just later than I expected.

Awesome I found a place to get flea treatment for my dogs without a vet visit. So much cheaper and convenient. For the one that think it could be a scam. I felt the same but almost 2 weeks later it is here and same thing I would get from the vet!

I used them over the years but I think they’re shut down now because the website doesn’t work and the person I spoke to was an answering service with absolutely no information.
Unfortunate because our vet prices aren’t sustainable so the pet suffers!

Appalling service. I have been waiting nearly a month for the product to arrive.

THIS IS MY SECOND TIME ORDERING, SO FAR REALLY GOOD PRICES, ARRIVED ON TIME, PLUS YOU GET AWARDS POINT TO MAKE IT EVEN CHEAPER WILL CONTINUE ORDERING FROM THEM, I DO RECOMEND BUDGETVETCARE FOR SAME BUT CHEAPER PRODUCTS

I have used this website budgetvetcare.com since 2021 and I have never had a problem. The products do ship from the UK and that is how they are getting around the US prescription requirements. I order bravecto and products look completely legit and work as well as the stuff from my vet. Some of the negative reviews I am seeing here seem quite shady and don’t make sense. For example, the BBB does not track websites so not sure how someone is quoting reviews there. If your vet has previously prescribed a flea medication for your pet and there has been no change in your pet’s health, you can certainly save some money ordering it directly with this company. It will take a week or two to get to you and that is the only reason I did not give 5 stars.

I was skeptical at first. But I got emails confirming my order and when it shipped. The shipping did take longer than the estimated 7-10 days, it took 15 to get to the states. I called on the 15th day and he informed me that it was delivered to my mailbox that day. But for the price I don’t mind waiting a few extra days. Not only are the meds cheaper but I don’t have the cost of going to the vet to get the script. I’ll use them again.

Either a scam site or an identity theft front. They will charge you, refuse to ship, and then attempt to record you giving them permission to make changes to your accounts.

We have ordered from this website for over a year and it's great and fast shipping. It's very easy and great service.

Good price, fast shipping, will come back again.
Thank you.