If i could more than 5 stars i would!!! Aaron was excellent throughout the entire process, i was kept up to date and everything explained perfectly! Truly wonderful experience, Aaron was professional... See more
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The Shipping Building, UB31HA, London, United Kingdom
Replied to 100% of negative reviews
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Excellent Support and a quick response to any query that I have. Excellent service and very friendly.
The communication throughout the process was fantastic. Everyone I dealt with was helpful and the delivery of my new car went smoothly.
Can't fault ECS. Rebecca and Zahir prompt, professional and knowledgeable all aspects on schedule and as from today I have my shiny new car. Very happy and a big thanks to all at The Electric Car Scheme.
Alex was really helpful during the initial process and explained clearly about the scheme. After I signed the agreement Alex kept good communication with me and helped expedite delivery.
Alex made this experience a full 5* review. The service provided was super quick, and I was able to go from getting a quote on the website to ordering my car and signing the paperwork in less than 24 hours. Thank you, Alex, for being so efficient.
The onboarding team at The Electric Car Scheme are wonderful; from initial engagement, to credit checks and launching to the business; they explained everything, providing opportunities for check ins and questions as well as providing us with direct support- arranging webinars to launch to our team. The process was easy, smooth and meant we have had a great launch within the business. Thank you especially to Chris and Rahil.
Henry @ ECS talked me through the various stages of the EV leasing process and was knowledgeable about the technical / financial aspects of both car and scheme, always on hand to provide a prompt response. Great service.
Marcus was a complete pleasure to deal with from quotes to delivery. Always helpful with any questions I had. Very smooth service. Would highly recommend
Rebecca and Yasmin were really helpful all the way through the process. However, it would be great if things could go smoother on the admin side, hence the 4 stars.
Ben was excellent, he kept me updated throughout the full process & let me know of any changes/delays. Couldn't recommend this business & Ben enough.
From the launch, the process was clear.
Andrius Baltbarzdis was my contact person and he went through all options including second hand car. As I was narrowing the choice, Andrius inputs were excellent and detailed.
Once I decided on a car, he sourced the car and passed it on to his delivery team. Delivery was on 30 January as per the estimates previously provided.
Would recommend using TECS for corporate customers.
As a business, we have used The Electric Car Scheme for a number of vehicles. This is the 2nd car I've had through this, and it's great value.
I worked with Henry, who supported me all the way, found me the car I was looking for and even managed to get the pricing down from the original listing.
Highly recommended.
Great Comms and service throughout
Thanks alot for all the help - especially Muhammad

Reply from The Electric Car Scheme
If i could more than 5 stars i would!!! Aaron was excellent throughout the entire process, i was kept up to date and everything explained perfectly! Truly wonderful experience, Aaron was professional and friendly, also the delivery driver needs a shout out too!! Loves his job and it shows!!!

Reply from The Electric Car Scheme
Customers services were very helpful (thank you, Mehdi Elayar!) to work through technical examples with me on how to post VAT correctly in Xero for the electric car scheme.

Reply from The Electric Car Scheme
I recently leased a Nissan Ariya EV through the Electric Car Scheme as part of a salary sacrifice arrangement, and the whole experience has been excellent from start to finish.
Ben Smallbone guided me through the configuration process, helped me choose the right setup, and answered every question clearly and patiently. Once the vehicle was booked, Aaron Figgett took over and kept in regular contact, providing timely updates all the way through to delivery.
Both Ben and Aaron made the process smooth and stress‑free, and their professionalism really stood out. Overall, the service has been very good and I’m extremely happy with the experience.

Reply from The Electric Car Scheme
Great experience from initial contact to my order being confirmed, and even post delivery. I have been dealing with Henry Flynn who has been my point of contact for the last 6 months or so. He has always been on hand to answer any questions I’ve had, very responsive, followed up when he said he would and overall a pleasure to deal with.
Even after taking delivery of the car, Henry has been in contact to ensure everything is ok and (off his own back) reached out to offer help with The Charge Scheme and making sure to complete public charging using The Charge Card, which worked perfectly with his instructions.
I've got nothing but good things to say about the service provided, particularly post-sale. Henry is a true asset to ECS. Thank you.

Reply from The Electric Car Scheme
Great Service and big thank You to Tara, Always keeping me in the loop through my Journey and always giving me updates through the process, Was a HUGE help and very pleased with the Car and how everything was handled :)

Reply from The Electric Car Scheme
I had a really great experience throughout the entire process. I never felt rushed and was given the time I needed to make decisions. Henry Flynn was fantastic - he guided me every step of the way, answered all of my questions and was always available for a call whenever I needed. I would 100% use these guys again...

Reply from The Electric Car Scheme
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