Banner for Firstleaf Wine

Firstleaf Wine Reviews 866

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the high quality of the wines and the fact that they are securely packaged. People have also praised the delivery service and the staff, who are always helpful and accommodating. Consumers also value the wide selection of wines available, which includes both American and international options. The service is also highly customizable, allowing reviewers to select the types of wines they prefer and how often they receive them. Many reviewers have also mentioned that they appreciate the concierge service, which helps them to choose wines that match their taste preferences. People love the ability to review the wines and that it directly ties back to the wines that are sent their way in the future.

Based on these reviews

Rated 5 out of 5 stars

Firstleaf has wonderful wine choices, once we’ve narrowed down our likes the shipments of wine are fantastic and the prices are very affordable. We have fallen in love with the Washington wines and... See more

Company replied

Rated 5 out of 5 stars

I loved to experience new wines. Being a wine lover with extensive knowledge, I found myself always heading to my "go-tos". This has helped me open back up. I've found that my favorite Chardonnays... See more

Company replied

Rated 5 out of 5 stars

I've been using Firstleaf for several years and have always enjoyed the wines offered/delivered. Firstleaf gives you the option of win types and selections ranging from American wines to countries acr... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Firstleaf a number of years and have enjoyed many great wines at a fair price. These are quality wines, both within and outside of their “fine wines selections.” I’ve also developed a v... See more

Company replied

Rated 1 out of 5 stars

Scam company. I attempted to cancel my service in September and was under the impression it had been cancelled. I was surprised by a charge on my card, and contacted them asking them to respect my i... See more

Company replied

Rated 3 out of 5 stars

The wines I have experienced are, overall, just fair. Even upgrading to more Fine Wine selections didn't change the overall quality experience. I still see the club as a solid value, but now under... See more

Company replied

Rated 5 out of 5 stars

We enjoy the variety of wines offered in both categories(main selection and upgraded). Also like that I have someone to curate a wine selection for us based on our wine preferences. Communication on d... See more

Company replied

Rated 3 out of 5 stars

Generally I like the wines that FirstLeaf picks for me. However, I'm having trouble finalizing an order for a particular wine that FirstLeaf offers, but, when it's low in stock, cannot easily fulfill... See more

Company replied

Rated 5 out of 5 stars

I love this company very much. The wines are delightful and would highly recommend FirstLeaf to anyone interested in trying so many different wines. The arrival of the wine comes securely packaged a... See more

Company replied

Rated 5 out of 5 stars

We have tried several wine subscriptions and Firstleaf is by far our favorite. The variety and uniqueness of the wines is what sets it apart. We have only had one repeat bottle in all of the months we... See more

Company replied

Rated 2 out of 5 stars

There is no way to adjust my wine preferences or have them adjusted via emailed request to the company. So I had to make an appt with a concierge to accomplish it. That happened in March - it is Octob... See more

Company replied

Rated 5 out of 5 stars

In the beginning I told you the wines I prefer and that has always been what you have sent. I have enjoyed learning about all the great wines around the world that would not have been easy to discove... See more

Company replied

Rated 5 out of 5 stars

I love the variety of wines that come my way and the customizability of what types of wines, how much wine and how often I receive it. I love that a concierge is available, though I've only used them... See more

Company replied

Rated 5 out of 5 stars

Firstleaf wine is just plain old fun! Shopping in a wine store without having to go there and be confused as to what to purchase. Firstleaf keeps my ratings and makes suggestions based on my tastes a... See more

Company replied

Rated 5 out of 5 stars

I love trying different wines and Firstleaf is always coming up with new and different wines. I especially enjoy the blends and wines from different countries. Also, the concierge once contacted me a... See more

Company replied

Rated 5 out of 5 stars

I’ve been a happy customer for several years. I enjoy the wines and I appreciate being able to order as much of my favorites I want. Also, my wine is delivered to a local Walgreens Pharmacy by FEDEX,... See more

Company replied

Rated 5 out of 5 stars

We really like the First Leaf Wine Club. They have a good selection of wines that are appealing to our taste buds and provide us the ability to tailor their selection by liking or disliking what they... See more

Company replied

Rated 5 out of 5 stars

This is coming from a senior citizen who is no wine expert, but enjoys a glass of wine every so often. Firstleaf Wine Club works well for me because i do not need a lot of shipments throughout the ye... See more

Company replied

Rated 5 out of 5 stars

Firstleaf Wine is the best wine club you can be a part of! Period! Great selection of wine and the deliveries are handled in such a way that it encourages you to try new things. I tend to get "stuck"... See more

Company replied

Rated 5 out of 5 stars

The selection of wines have always been top tier and delicious. I love the variety in the shipments and the fact that customers can swap out selections. The sparkling wines are some of my favorite sel... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Firstleaf member for a while now, and overall it’s been a great experience. This was my first wine club, so I didn't know what to expect. The club is affordable, easy to use, and the m... See more

Company replied

Rated 5 out of 5 stars

I've had great experiences with First Leaf folks from the beginning (whenever that was). Tori has been my concierge and has been extremely helpful. I see I have a new person and I look forward to cha... See more

Company replied

Rated 5 out of 5 stars

I purchased this for my wife for Christmas over 3 years ago and it has been wonderful. The wines have all be really wonderful and when one isn't preferred, we rate it and that wine or any like it will... See more

Company replied

Rated 5 out of 5 stars

I appreciate Firstleaf accommodating our needs when we had to alter our shipment dates. There is such a great selection from all over the world. And the introduction cards for each wine make food pair... See more

Company replied

Rated 5 out of 5 stars

We have enjoyed most of the wines that have been shipped to us. Your shipping is prompt and always secure. The variety of the wines is exceptional and we have ordered more of certain wines because o... See more

Company replied

Rated 5 out of 5 stars

Experiencing wine from all over the world. Wine that has been selected for my personalized tastes from my wine print. If I am sent a bottle that is mediocre to my tastes I know that through my rating... See more

Company replied

Rated 5 out of 5 stars

Love the wines, never a bad bottle, love the choices, BUT, the beat part - AMAZING CUSTOMER SERVICE!!!! My wines are shipped to Walgreens. I was out of town when delivery was made - the wine was picke... See more

Company replied

Rated 2 out of 5 stars

I accidentally threw out the guide with the box and did not know anything about the wine I was drinking. I did not receive any personalized texts about my subscription or the wines in my box, only shi... See more

Company replied

Rated 3 out of 5 stars

After reading the reviews, I decided to try this wine club. The shipping was quick, and the packaging was fantastic. However, the wine prices, even at their discounted rate, are high. You are not savi... See more

Company replied

Rated 5 out of 5 stars

All most, if not all the selections that Lindsay has recommended have been a hit with, not only my wife and me, but everyone we serve them to. Plus, if there is a suggested wine, I can change it to so... See more

Company replied

Rated 3 out of 5 stars

I enjoy the wines I receive very much. However, recently I’ve begun to question the value of the wine and where it is actually coming from. Do you have wineries that you have agreements with tha... See more

Company replied

Rated 5 out of 5 stars

The concierge service was a great addition to your service. Every time they nailed the wine choices for me. The wines are fantastic too. Unfortunately the cost keeps going up and I can't afford to buy... See more

Company replied

Rated 5 out of 5 stars

I wish I started working with a wine concierge from the beginning. They're very help and I've enjoyed mostly everything they recommend. They're also really wonderful about adapting selections based on... See more

Company replied

Rated 5 out of 5 stars

Really great customer support when FedEx lost my wine box. They dug deeper into the issue and eventually sent me a new box with all my previous selections. I love this service and would recommend it 1... See more

Company replied

Rated 4 out of 5 stars

Love getting my box of wine delivered! For the most part I have enjoyed most of the wines as well. However I do prefer lighter bodied wine and finally my boxes are reflecting those choices. I am al... See more

Company replied

Rated 5 out of 5 stars

Best wine club ever! From the concierge’s to shipping. The wine selection is outstanding and the pricing is fair! I’ve found many new delicious wines and even changed from a Pinot Grigio girl to a... See more

Company replied

Rated 5 out of 5 stars

My orders are easy to track and I’m told approximate date when to expect shipments. I also enjoy the wines and good customer service if I call with questions. Thank you so much for your help.

Company replied

Rated 3 out of 5 stars

Appreciated the wines from new and varied sources. I would like to see more wines from mainstream sources such as France and Germany, as well as from some better-known vineyards.

Company replied

Rated 5 out of 5 stars

Setting up the account was easy and the wine has been excellent. I like that I can adjust my order schedule and preview the wine in the next order. My orders have been on time and delivered in great... See more

Company replied

Rated 5 out of 5 stars

I love getting 6 new bottles of wine every three months. I like to experiment, and Firstleaf makes that very easy to do. All the wines are delicious and the process is easy, low cost, and efficient.... See more

Company replied

Rated 5 out of 5 stars

This wine service is top notch! I was receiving 12 bottles a month, and believe me, they were so good, I drank every last drop and was usually ready for the next box of 12. I’m trying to cut back so... See more

Company replied


Company details

  1. Wine Club
  2. Wine Store
  3. Winery

About Firstleaf Wine

Written by the company

We map your preferences to our portfolio of award-winning wines so you don't have to.

Personalized Wines, Delivered

No two palates are alike — and your wine should reflect that. To get started, you take a quick quiz with questions about what you like to eat and drink. Your responses inform the wines we choose for you and your ratings inform future shipments, creating a wine subscription that evolves as you do. Fun fact: 98% of our monthly club shipments are unique!

Endless Exploration

Discover the world of wine without leaving home. Firstleaf’s expertly crafted portfolio introduces you to bottles from the best wine regions and varietals across the globe. With thousands of wines tasted each year, only the finest make it into our collection. Every shipment includes new wines, ensuring a fresh and exciting tasting experience with every box. If you want to see a summary of the wines you’ve enjoyed, check out your WinePrint!

Award-Winning Wine at Unbeatable Value

We partner directly with world-class winemakers to bring you award-winning wine at up to 60% off retail prices. With no middleman, you're guaranteed premium quality and exceptional value in every bottle. The average annual savings for our wine club members is $500 compared to retail. And with our satisfaction guarantee, you can try new wines risk-free — if you don’t love it, you’ll get a credit toward your next pick.

Personalize wines    Visit store    Open app

Get your first 6 wines for $44.95 + free shipping!

Written by the company

The best subscription wines at the best value, guaranteed.

Enjoy wine without the worry

We’ll credit you for the price of the bottle if you don’t like a wine we select for you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

866 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Firstleaf has wonderful wine choices

Firstleaf has wonderful wine choices, once we’ve narrowed down our likes the shipments of wine are fantastic and the prices are very affordable.
We have fallen in love with the Washington wines and Lodi California region. So we always receive a few of those in each order.
No negatives in our view!
Thanks!

October 2, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

So happy to hear you've enjoyed the club so far! We're continually adding wines to our club so be sure to keep an eye out for new options here: https://www.firstleaf.com/store

Rated 5 out of 5 stars

Great wine selection

Great wines to select from, easy to use website, and very helpful concierge. Most control when curating your own box, though.

July 22, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Thank you for the kind words and great to hear you've had a good experience with our Wine Concierge team!

Rated 5 out of 5 stars

I have been a First Leaf customer for a…

I have been a First Leaf customer for a couple of years now. Their wines are excellent as is their service. Very pleased.

October 6, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Thanks for being a valued member at Firstleaf and can't wait to build your next set of wines!

Rated 5 out of 5 stars

Simply The Best

Firstleaf Wine is the best wine club you can be a part of! Period! Great selection of wine and the deliveries are handled in such a way that it encourages you to try new things. I tend to get "stuck" on the familiar and you can do that if you want but I have enjoyed "living on the edge" with new tastes! It is conveniently designed with auto-ship that suits you! Get it sooner or delay a shipment as necessary. We absolutely love it!

July 9, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

We take pride in the customizability of our club to fit each member's needs and are continually adding great wines to our inventory so each box has something new!

Rated 5 out of 5 stars

This wine service is top notch

This wine service is top notch! I was receiving 12 bottles a month, and believe me, they were so good, I drank every last drop and was usually ready for the next box of 12. I’m trying to cut back so I’ve lowered my order from 12 to 6 bottles. No problem! No questions asked. No pesty ads trying to push more on you.
I never have received a bottle that wasn’t absolutely devine.

October 16, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

So happy to hear you're enjoying the flexibility in our club membership! We also offer varying frequency between boxes so you can get your wines whenever you want.

Rated 5 out of 5 stars

s so impressive because I'll don't…

It's so impressive because I'll don't know nothing of wines when I began to be member and now I learned a lot.

October 15, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

We believe wine exploration should be fun whether you're trying your first bottle or fiftieth!

Rated 5 out of 5 stars

First Leaf Wines has provided reliable…

First Leaf Wines has provided reliable ordering and shipping of the wines that we have ordered. All of the wines have been of good quality and worth their price.

October 12, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

We work hard to make sure your wines are delivered to your door in perfect ready-to-drink condition!

Rated 5 out of 5 stars

This is a great company

This is a great company, I love the variety,
Good prices

September 30, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Happy to hear you've had a great experience so far and please let us know if there's anything we can do to make our club even better!

Rated 5 out of 5 stars

I’ve been with them as a subscriber…

I’ve been with them as a subscriber since the pandemic. I have enjoyed the experience. They are responsive and are very good at picking wines I like. I recommend them highly.

October 12, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Thanks for leaving a review and can't wait to send you the next shipment!

Rated 5 out of 5 stars

The wines are all to my taste

The wines are all to my taste. The bottles are carefully packaged and arrive on time. Customer Service is excellent. The only complaint that I have is that some bottles are impossible to open.

October 8, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Thank you for the review and we're sorry to hear you've had trouble with some of the wine corks! We do have a few bottles with screw cap tops that are easier to open - if you'd like to give one one of these a try just reach out to our Member Experience team and we're happy to help.

Rated 5 out of 5 stars

We enjoy the variety of wines offered…

We enjoy the variety of wines offered in both categories(main selection and upgraded). Also like that I have someone to curate a wine selection for us based on our wine preferences. Communication on deliveries is timely and keeps us aware of arrival. Best is their policy if you didn’t like a wine they will credit you for it . Happy to say in all the time being a customer we have needed to receive one credit!

September 15, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

We're happy to hear you've had a great experience with Firstleaf so far! If there's anything we can do to make your club experience even better, please feel free to reach out any time.

Rated 2 out of 5 stars

Wrong wine

There is no way to adjust my wine preferences or have them adjusted via emailed request to the company. So I had to make an appt with a concierge to accomplish it. That happened in March - it is October now! You are still sending me wine that I do not prefer and my profile hasn't changed in years. I will be looking for another wine club.

October 14, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

We're sorry to hear we missed the mark with your wines! While members should be able to set their preferences for red/white and domestic/international wines in their account, rating the wines you've received is how we really cater boxes to each member. We also stand by our Satisfaction Guarantee! Please reach out to our Member Experience team to let us know which wines you disliked and we'll make it right.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, each wine has different qualities and characteristics and some are unique

September 25, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Thank you for the review and be sure to view our current inventory here: https://www.firstleaf.com/store. We're continually adding new wines to keep the club interesting for our members!

Rated 5 out of 5 stars

Firstleaf Wines Are The Best

Firstleaf finds some very good wines. We've been receiving their wines for 3 years and all wines are delicious! The wines are well worth the price (which are very low).

September 2, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Thanks for the kind words and can't wait to build your next box!

Rated 5 out of 5 stars

Great Wines, at a Great Price

I've been using Firstleaf for several years and have always enjoyed the wines offered/delivered. Firstleaf gives you the option of win types and selections ranging from American wines to countries across the globe. I really like having the opportunity to swap wines at no additional costs, based upon your wine preference. Would recommend, thanks!

July 15, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Thank you for being a valued member of Firstleaf Wine Club and be sure to check out our current inventory here: https://www.firstleaf.com/store. We're always happy to include a wine you'd like to try in your next shipment!

Rated 5 out of 5 stars

I absolutely LOVE Firstleaf!

I absolutely LOVE Firstleaf!! The wine is incredible. The website is so easy to use. And I get excited every single time my wine box comes in, and it never disappoints

July 6, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

We're happy to hear you've had such a positive experience with the club! Please let us know if there's anything we can do to make Firstleaf even better.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look