Fresh Frenzy Reviews 272

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the company's products, particularly highlighting the wedge pillows and stuffed animals. Consumers find the items to be of good quality, comfortable, and stylish. People also appreciate the fast and easy ordering process and the timely delivery of their orders. Many reviewers specifically mentioned the excellent support provided by the pillows, making activities like reading or watching TV in bed more enjoyable. However, some consumers have expressed concerns about the price of certain items, finding them to be a bit expensive. Additionally, there are mixed opinions regarding the overall quality and the delivery service, with some reviewers experiencing issues such as incorrect orders or delays. Despite these concerns, the general sentiment towards the company remains positive, with many customers expressing satisfaction with their purchases.

Based on these reviews

Rated 4 out of 5 stars

The wedge pillow is very nice, but people should know that the colors are a bit different in person from the website photos. The yellow is more mustard, pink is more of a mauve and the orange is pumpk... See more

Rated 5 out of 5 stars

Fast easy ordering and shipping. The elephant stuffed animal is so sooo adorable that I am ordering the 60cm one today (I just received the 40cm version). Fresh Frenzy’s catalog of items are really go... See more

Rated 5 out of 5 stars

This is a Christmas gift for my husband who loves to read. He’s been complaining that he can’t find a good position with pillows to prop himself up. What I like about this wedge pillow is that it’s bi... See more

Rated 5 out of 5 stars

I ordered the Luxury Backrest Reading Pillow from Fresh Frenzy because I got tired of propping up the bed pillows for support. The pillow was delivered on time and as described. Very good quality and... See more

Rated 5 out of 5 stars

we are so enjoying our Fresh Frenzy pillows. We have both a full size wedge pillow for our King bed and a single personal pillow with headrest. the site is clean and easy to use. The wedge pillow sol... See more

Rated 5 out of 5 stars

The wedge pillow I got for my queen-sized bed fits perfectly and provides much needed support when I'm reading or watching TV. The fabric is soft but sturdy and the construction is good. I especially... See more

Rated 5 out of 5 stars

I’ve tried other wedge pillows but nothing and I mean nothing compares to Fresh Frenzy’s wedge pillows. So big and comfy! I hands down recommend to go get yourself one. You won’t regret it!

Rated 5 out of 5 stars

I ordered this with a bit of skepticism. It comes from China, shipping takes a long time. It arrived in a small square package, the air having been vacuumed out. But, to my pleasant surprise- it infla... See more

Rated 5 out of 5 stars

Arrived on time. Soft but supportive and the neck pillow that can be used on its own is wonderful. Multiple covers that are easy to change and wash puts this bed back support far above many solid foam... See more

Rated 5 out of 5 stars

Ordering was very easy. I was able to see daily updates on the delivery status of the order. The order arrived sooner than expected. Assembly was easy - took a few minutes. Operating the claw was... See more

Rated 5 out of 5 stars

This pillow is not only the nicest looking pillow rest that I found, it is super comfy! I am very happy with it! The company was great at updating me from the moment I ordered to the moment it was del... See more

Rated 5 out of 5 stars

Ive purchased the same gift several times for my friends that are starting their families and everyone loves it so much! The elephant is very well made and the functionality is perfect for feeding tim... See more

Rated 1 out of 5 stars

I ordered what was supposed to be a 60 cm stuffed elephant that turned out to be just over a foot measured each way. The return policy for a UK based company is ridiculously short (14 days) and don't... See more

Rated 5 out of 5 stars

Great buy! It's turned my cousin's bed in her studio into a comfortable and aesthetically pleasing sofa bed. It's held up wonderfully after daily use

Rated 1 out of 5 stars

TERRIBLE EXPERIENCE!!! I ordered the fluffy and luxurious sheets for my wife's birthday. The actual product didn't come packaged, instead was in a ball covered in packing tape. You'd think that was th... See more

Rated 5 out of 5 stars

Fresh Frenzy came through all the way for me and my 6 months old granddaughter. I purchased the stuffed elephant and my granddaughter just adores it and loves it with smiles and warm giggles. I'm so p... See more

Rated 1 out of 5 stars

I got the mattress cover and it doesn’t fit. Took 17 days to get here with expedited shipping. The mattress cover just slides all around and doesn’t fit well! Have been trying to get a refund for 2... See more

Rated 1 out of 5 stars

I had a terrible experience with this company. I ordered a hybrid pillow that online, looked amazing. I even shelled out extra money for “expedited” shipping. What I got, almost 3 weeks later from Chi... See more

Rated 1 out of 5 stars

I bought their Hybrid pillow specifically advertised for Back & Side Sleepers. As I have post operative Neck pain. It did anything but - their own customer service people said it arrived with 600g le... See more

Rated 1 out of 5 stars

In July, I sent the following to them. “To date I have spent $228 on items that are of no use to me. Your return policy is prohibitive since the idea of returning the pillow and cover to England is... See more

Rated 1 out of 5 stars

Ordered two of their Hybrid pillows for back and neck sleepers. They were not like advertised. They we half the thickness, not supportive at all. I ordered though because they say 100 day free trial,... See more

Rated 1 out of 5 stars

there is no way to contact them !!! My address was changed from Mst to Main st so now its shipping to the wrong address . Ive tried contacting them several times no response but they credited my bank... See more

Company replied

Rated 1 out of 5 stars

Kids claw machine - complete junk. Do not buy. Instructions are in Chinese and the QR code provided leads you to an invalid website. This company should be removed from Instagram or wherever they are... See more

Rated 1 out of 5 stars

Its hard to see reviews for this trash place. RIP OFF!!! I paid 120 dollars for a lie this product is trash. The Dollar store has better quality then this place.. Pictures they show isn't what you get... See more

Rated 1 out of 5 stars

Package was re-labeled and sent to me from Jerry Yas in Rancho Cucaonga(sp)? Do an internet search for Jerry Yas and you will see 100's of post about this scam. I can clearly see the tracking... See more

Rated 1 out of 5 stars

The pillow is nothing like the picture. I received a flat neck hurting pillow. Very dissatisfied and I will never shop with them again. Also it took almost a month to get the pillow. Trust me, do your... See more

Rated 1 out of 5 stars

Scam!!!!I ordered the fluffy sheets and pillow cases. They are located in the UK. Obviously they are buying the product from a Jerry Yasfbara located on a ranch out in California. Not worth what I spe... See more

Rated 1 out of 5 stars

Noticed pillow cases did not arrive. Put fitted sheet on, fit in length but width is too narrow. Waiting on reply from FreshFrnzy. Not satisfied at all

Company replied

Rated 1 out of 5 stars

I ordered a reading pillow from fresh frenzy on November 22 and I received a notification to track shipment on Shop.app. Went on Shop.app.and it showed sneakers was sent to my mailbox on November 20.... See more

Rated 1 out of 5 stars

Ordered three items from them for Christmas. Only two items showed and one was not what I ordered. I emailed their service department. They asked for pictures which I sent and then never responded. Af... See more

Rated 4 out of 5 stars

I ordered 2 full size sheets and 4 pillow cases from Fresh Frenzy.co. My ordered arrived in ruffly 3 weeks. I received two sheets, a full and twin size and three pillow cases. The full size sheet doe... See more

Company replied

Rated 4 out of 5 stars

I was surprised at how well the pillow took shape once I opened the package. It is exactly as advertised. It's firm but soft enough to be comfortable and the fabric is excellent. Very soft! I would bu... See more

Rated 5 out of 5 stars

The product was accurate, soft and large enough for my full bed. The comfort was just awesome, it transformed my bed from a place where I was uncomfortable while reading to a haven of coziness.

Rated 1 out of 5 stars

I ordered a pillow which took about 3 weeks to receive. It arrived with the package half opened. The pillow was ridiculously flat. I was told I could purchase some more fill from amazon and receive a... See more

Rated 5 out of 5 stars

Love my back pillow. Gives me good support. Use it every time I am in my bed reading or watching TV. It also looks good as it goes with other decorative pillows on my bed.

Rated 5 out of 5 stars

Very Nice Products I have ordered twice from this company. On my first order, there was an issue with the stitching on the little pockets on the side of the wedge pillow. I contacted them, and they... See more

Rated 5 out of 5 stars

The product was exactly what I hoped and wanted, it came in a reasonable amount of time, but I did order well ahead of Christmas so I knew it would work out regardless.

Rated 5 out of 5 stars

The quality of both items I purchased is excellent - I love them! In addition to that, the communications were excellent from the time I purchased the items, until they were delivered!


Company details

  1. e-Commerce Service

Written by the company

Unique homeware and children's gifts. Fresh Frenzy.


Contact info

3.8

Great

TrustScore 4 out of 5

272 reviews

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Replied to 6% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Happy customer!

The quality of both items I purchased is excellent - I love them! In addition to that, the communications were excellent from the time I purchased the items, until they were delivered!

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Fresh Frenzy Stuffed Elephant is a win-win

Fresh Frenzy came through all the way for me and my 6 months old granddaughter. I purchased the stuffed elephant and my granddaughter just adores it and loves it with smiles and warm giggles. I'm so pleased and I will be shopping with fresh frenzy again.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Product/Company

The customer service was clear and timely. There seemed to be a genuine concern that the customer have the best experience possible

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Nice products!

I got what I paid for, in a timely manner. This was my third order from them, and I have not been disappointed yet.

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered three items from them for…

Ordered three items from them for Christmas. Only two items showed and one was not what I ordered. I emailed their service department. They asked for pictures which I sent and then never responded. After several weeks I had to go through the charge dispute process. It sounds like many others are in the same boat.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very comfortable

Love my back pillow. Gives me good support. Use it every time I am in my bed reading or watching TV. It also looks good as it goes with other decorative pillows on my bed.

January 18, 2026
Unprompted review

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