Gabb Reviews 1,125

Overall, a good experience. Service seems very consistent. Location doesnt always work, sometimes the time last synced will be 40 hours or more. My teens really appreciate Gabb music plus with the wid... See more

We have overall been very pleased with our Gabb phone we purchased for my daughter. I will say the data runs out very quickly which doesn’t make her happy. We have had a few technical issues, however... See more

The website was having some hiccups and wasn't showing my device had shipped and our device didn't come already activated. Gabb customer service called me, and when they could not reach me that way, t... See more

We love the Gabb watch and its features. It had exactly what we were looking for for our preteen child. The only reason I gave four stars was because from the beginning the watch didn’t work properly.... See more

We've used Gabb phones for five years now and while we like the premise, having to make any changes, upgrading devices, or trying to solve any tech issues is a nightmare. Customer service is extremel... See more

I have had all my text questions answered quickly, they helped me trouble shoot, know when to return the item to prime and then how to transfer the new device when it arrived. All quickly, politely,... See more

Upgrading was simple and a breeze! Customer service was very helpful in explaining any questions I had. The piece of mind knowing that I can track my child and make sure they are not leaving school pr... See more

The Gabb phone has genuinely made us better parents. It gives our daughter freedom but with boundaries that protect her from the noise of social media and addictive apps. We can see where she is, keep... See more

I have been loving our new Gabb watches for my girls. They give me peace of mind when they go to their friends’ houses or when they go somewhere with a friend. I can see their location (which is prett... See more

We have been customers of Gabb for about 8 years now. Overall our experience has been great! We really appreciate the quality devices (phones & watches) offered. Our boys have enjoyed the fun apps. W... See more

I’m really grateful that Gabb Phone exists. As a parent, it’s such a relief to have an option that allows my daughter to stay connected without exposing her to everything that comes with a typical sma... See more

I appreciated that I received a text asking if I received my gabb watch and had any questions on getting it set up. I did have questions and was frustrated as it would not connect. It was nice to have... See more

I recently made the decision to give cell phones to my nine-year-old twins, and their eight year-old brother to ensure we could always stay in communication. I originally purchased three iPhone... See more

Absolutely garbage company and a rip off . Sends Chinese faulty watches , and cannot cancel the service unless paid high early termination fees and ask for activation fees if you want to upgrade . All... See more

Customer service has been excellent so far! This phone is exactly what we have been looking for. Safe and secure for our special needs 15 son who has figured out ways around every parental controls on... See more

Ordered the Black Friday/Cyber Monday deal for our youngest. Received within a week and a half, it was all ready to go! Easy setup, great AI chat experience, helpful customer service! The more detaile... See more

I love that this phone gives me peace of mind regarding what my kids have access to. It’s a great device… Satisfies my kids wanting to be connected with their friends. Purchase and set up were easy... See more

Customer service has always been top notch with this company. They have gotten better as far as ease of setting up new devices/ transferring service to new device. I like how on the phone you can eith... See more

We just gave our fourth grader, a Gabb watch after having her two older siblings start off with Gabb phones. She loves it, and I just entered her safe zones, which we love using since she walks to and... See more

The phone was pretty simple to set up! My son is in middle school and I feel so much peace knowing he does not have access to things he is too young to navigate. I love thst there are some safe levels... See more

It was pretty easy to set up, except the first time it told me it wasn’t fully set up and to go to the MyGabb app on the phone, but it wasn’t there. I ended up resetting it and it worked. Also wish th... See more

We've had some hiccups, but they've improved their software and have been committed to following through with the issues we were having. We just got another watch for my younger child and both kids ar... See more

I mistakenly ordered a screen saver for a gabb phone instead of the gabb watch I gave my grandson for Christmas. When speaking with a rep from Gabb about ordering the correct screen saver, she told me... See more

Follow Up on Gabb's PR Response to my issue: They said they would follow up with me directly but they did not. They reached out by a text message. After providing them with the required information th... See more

As my kids got older, I began comparing options for phones. Working in mental health, I wanted safeguards while also allowing them opportunities to learn responsibility. Gabb has been a great fit. My... See more

Gabb reached out shortly after receiving our phones to ask if we needed any help setting them up. We purchased them as Christmas presents for the kids so I hadn't even opened the box yet but just know... See more

I appreciate the ability to upgrade our watch at a discounted price. I do wish the monthly fee could stay the same without having to sign a two year contract. We have been users for a few years now,... See more

This phone is perfect for my rebellious teen. Taking back control of who he is allowed to talk and text with is wonderful. I love that there isn't internet on the phone either. If internet was availab... See more

Last year I bought my 3 grandkids each a gabb watch. They all worked fine until my granddaughters stop charging. While looking at the options to replace or upgrade we decided to go with the phone inst... See more

I bought this watch for my Granddaughter for her Birthday, she just turned 8 years old! This watch has all the parental controls one could ask for! There is no internet or social Media! Parental contr... See more

We’ve only had the Gabb phone a short time, but so far we’re loving it. We’ve had the traditional iphone for my kids and I just hated all the extra apps and the time it takes away from kids being pres... See more

Melissa was so helpful with all my questions today and making sure that I was managing my daughter's phone correctly! I'm so thankful that Gabb has texting with support in order to get answers quickly... See more

Sierra and Hyacinth were so helpful to me! Both ladies were very efficient and helpful getting my account back to two lines. They both were extremely patient and understanding with my, even without... See more

I purchased the Gabb phone pro, with the advanced plan, and two Gabb 3e watches. With the phone, none of the "approved" apps allow you to sign in, so you cannot actually use them. Also, with all three... See more

I appreciate how there are three different plans to choose from, based on how much independence you want your child to have. Sometimes some of the safeguards seem a little too stringent, but it’s all... See more

The Gabb phone was a good solution to giving our 14yo son a phone without having to worry about inappropriate apps or music. He still has his needs met (ie talking to friends and listening to good mus... See more

I requested the tech support team to perform a factory reset on my phone, when it was taking to long I stopped the request. However, they ended up performing a factory reset on my wife's phone. Manage... See more

We haven’t even setup the watches yet as they are a Christmas present for our boys, but customer service already reached out to see if we needed anything, which was so nice. I responded to ask about t... See more

We love Gabb in our house. My daughter in 6th grade has the phone and my son in 3rd is getting the watch for Christmas. It adds security when theu are away from home. We appreciate that there is no... See more

Gabb watches customer service is unmatched. Every time I reach out to them they are always so speedy and helpful. I love that I get to talk to or text REAL PEOPLE. and I appreciate that they stick wit... See more

We recently go the Gabb Phone 4 for my 11 year old daughter. It’s her first phone and it fits the bill for what we were looking for! We wanted a nice looking phone that could do the basics (call/text)... See more

The confidence and freedom this has given our 7yo to roam the neighborhood more independently and feel like his own person has been tremendous. I feel so reassured knowing I can contact and track him... See more

Unfortunately before we did a system update we had issues with the text message app crashing repeatedly. This was the first day we set it up so it was very worrisome and disappointing. It has been wor... See more