Handmade by Kathryn Reviews 59

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing products! I love now natural everything is, normally wax melts come with so much plastic but handmade by Kathryn had found a wonderful alternative. The products smell amazing and something you... See more

Company replied

Rated 5 out of 5 stars

I have bought a few soaps from Kathryn now, and they are all absolutely amazing. I can't recommend them enough; the dark chocolate and mint one is my favourite (buy it for the smell alone!) I've just... See more

Company replied

Rated 4 out of 5 stars

Masks very well made and cotton is soft. Unfortunately they are too small for me but they do fit my wife so not a waste of money. Lovely touch was a free handmade soap sample which has bumped up the s... See more

Company replied

Rated 5 out of 5 stars

Great products and a very fast delivery makes buying from Kathryn a great pleasure

Company replied

We perform checks on reviews

Company details

  1. Manufacturer
  2. Cosmetic Products Manufacturer

Written by the company

Eco friendly handmade soap, wax melts, candles and more. Buy online Local pickup or UK shipping available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing soaps and wax melts, highly recommended!

I absolutely love my soaps and wax melts. They feel so natural and smell amazing!! The soap lasts forever too and is great value for money. I'm converted and will be staying away from liquid soap from now on. I have sensitive skin and have no issues with this brand. The items are beautifully wrapped and the service is amazing. I would highly recommend.

February 2, 2023
Handmade by Kathryn logo

Reply from Handmade by Kathryn

Thank you so much Anina! I love hearing about people's experiences with my products especially when they're as good as this 🥰

Rated 5 out of 5 stars

Carrot & ginger soap is superb!

Carrot & ginger soap is superb! It has a really rich and creamy lather that feels super soft and gentle on your skin. I can highly recommend these natural soaps handmade by Kathryn! x

May 5, 2022
Unprompted review
Rated 5 out of 5 stars

Saved my Bacon

Kathryn's blog post on the legal requirements for selling cosmetics in the UK was incredibly helpful as is her guidebook. I cannot thank her enough for preventing me from making a very costly mistake.

January 30, 2022
Rated 5 out of 5 stars

Great Service and Products

Kathryn is attentive, a great communicator and makes amazing products. They are packaged as eco-friendly as possible and always turn up in perfect condition. I ordered in early December and my order arrived 2 weeks before Christmas. Perfect. Thanks K! X

December 10, 2021
Rated 5 out of 5 stars

Christmas tree in a melt.

Amazing smelling wax melts. I wanted THE smell of a Christmas tree and that is exactly what I got with frosted spruce. I am very picky with my Christmas smells. It has replaced my Yankee candle melts.

November 20, 2021
Handmade by Kathryn logo

Reply from Handmade by Kathryn

Thank you so much Andrea, I'm super happy to hear it passes your Christmas scent test 😊

Rated 5 out of 5 stars

Amazing products

Amazing products! I love now natural everything is, normally wax melts come with so much plastic but handmade by Kathryn had found a wonderful alternative. The products smell amazing and something you don't see or smell that often if at all, I would say handmade by Kathryn was quite unique. Delivery was super quick and I loved my little sample. thank you I'll be shopping again once I've used my last lot x

October 15, 2021
Handmade by Kathryn logo

Reply from Handmade by Kathryn

Thank you so much for such a lovely review Rebecca! I'm so glad you enjoy the products and I'm supper happy to be able to offer products that are kinder to the planet, it takes a bit of extra work but it's so worth it. Thank you :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Lovely products

October 4, 2021
Handmade by Kathryn logo

Reply from Handmade by Kathryn

Thank you so much for taking the time to leave a review Fran, I'm glad to hear you enjoyed the wax melts 😊

Rated 5 out of 5 stars

The scent is divine

The scent is divine, I have salty rocks and it smells literally like you’re walking along the beach. It’s the perfect scent for the bathroom I feel.
Packaged beautifully too.
The lady was lovely to communicate with and super quick delivery.

September 27, 2021
Handmade by Kathryn logo

Reply from Handmade by Kathryn

Thank you so much Aimee, I'm so glad you enjoyed them :)

Rated 5 out of 5 stars

Happy customer

I received my order with a lovely handwritten note from Kathryn along with a couple of wonderful extra items.
The burner and wax melts are outstanding.

The soap was for my daughter who absolutely loves it.

Will 100% be a returning customer.

Would highly recommend Handmade By Kathryn to everyone, the whole experience was flawless from ordering to delivery

September 26, 2021
Handmade by Kathryn logo

Reply from Handmade by Kathryn

Hi Robert! Thank you so, so much for leaving a review, and such a lovely review at that. I'm super happy to hear you enjoyed using the melts and that your daughter enjoyed her soap too. Thank you!

Rated 5 out of 5 stars

Lovley smelling and lasting a long…

Lovley smelling and lasting a long time
Really quick delivery and well packaged too will be buying of you again many thanks

September 26, 2021
Handmade by Kathryn logo

Reply from Handmade by Kathryn

Thank you so much for taking the time to leave a review. I'm super happy to hear that you like them :) I can't wait to hear what you think of the other scents :)

Rated 5 out of 5 stars

Great Products

Easy website, good delivery and great product.

September 25, 2021
Handmade by Kathryn logo

Reply from Handmade by Kathryn

Thank you so much for leaving a review, it really means a lot. I'm so glad you enjoyed your experience :)

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, packaging is really nice and OMG my whole house smells amazing from 1 cube will definitely order again ❤️❤️

September 21, 2021
Unprompted review
Handmade by Kathryn logo

Reply from Handmade by Kathryn

Thank you so much Tina. I'm so happy to hear that you're enjoying them 😊

Rated 5 out of 5 stars

Really fantastic fragrance

Really fantastic fragrance. Beautifully packaged with consideration for the environment in every element.
I love it!

September 16, 2021
Handmade by Kathryn logo

Reply from Handmade by Kathryn

Thank you so much! I'm really glad you enjoyed the gift set :)

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service! Great products and an absolute pleasure to deal with! We will definitely be purchasing from Kathryn again!

September 4, 2021
Handmade by Kathryn logo

Reply from Handmade by Kathryn

Thank you so, so much!

Rated 5 out of 5 stars

Excellent service and products, a happy customer

Excellent customer service and products once again. I had previously bought some soaps from here as a gift, and the recipient was so pleased with them she asked for some more. Each soap has a lovely fragrance and they are excellent quality. I liked the way they were presented in the box, and I also like the commitment to helping the environment, with thought and care put into the choice of packaging and ingredients used. I would highly recommend shopping here and I will be buying again in future :)

August 13, 2021
Handmade by Kathryn logo

Reply from Handmade by Kathryn

Thank you so, so much for such a lovely review. It really warms my heart to hear that people love my soaps, packaging and all around experience. I'm super happy that the initial gift was liked so much that you wanted more, thank you 😊

Rated 5 out of 5 stars

A fine product

A fine product, promptly delivered. From an ethically run and worthy company. Produced by a fine young lady.

July 10, 2021
Handmade by Kathryn logo

Reply from Handmade by Kathryn

Thank you so much for your kind words and for taking the time to leave a review, I'm super happy to hear you like them :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look