RYSE Reviews 153

The controller for my vertical blinds failed within 1 year of receiving it so I requested a new one. My initial request was denied, starting it was out of warranty. After arguing with them they cons... See more

Great when it worked, but really bad when it didn't. It does as advertised. Just wished it was consistent. It didn't handle the included ball chain connector in the turning mechanism, it fell off... See more

There's nothing "smart" about these blind motors unless you buy the bridge. That function should be integrated into the product. That wasn't clear when i made the purchase. Pairing the bridge with the... See more

I enjoy the convenience of being able to remotely open blinds, but for $200+ (SmartShade + Bridge) I would have expected something of much higher quality. I can by thousands of Wi-Fi based... See more

Slow responses to customer service; ultimately, that is because the product inherently wears out after 6 months. You have to order replacement parts consistently, and the gear slipping means you have... See more

Their marketing is deceptive -- the automation on being able to set schedules for your timers is not included with the device (e.g., open at 8am every morning). You have to buy a separate add-on dev... See more

I installed two sets of Ryse Smart Curtains and the setup was incredibly smooth. Since I already had the hubs and compatible smart shades, everything integrated seamlessly. It took about 10 minutes to... See more

The installation was easy, except for the initial programming of the units. Be patient, it did work, but it took several attempts. Once installed, the units work great and having access to an app on... See more

I remember when I was little, my brother dated a girl whose family had blinds that opened automatically. I thought it was the fanciest, coolest thing ever! My brother even joked that only really wealt... See more

Just tried their newest SmartCurtain device, and I am happily surprised. I was skeptical of the quality (and honestly if I even needed this), but this has seriously changed my entire morning routine..... See more

We had some issues initially getting it to work, but they've been very responsive to set up a troubleshooting call. Our mother is in a senior housing place and the chain controls are too much for her... See more

Received my order a week ago. Unboxed the Smart Shade and found that it was covered with dust and discolored, seemingly from being in the sun; it appeared that I was sent a refurbished or previously o... See more

Got a quote for 6k by a local company to come in and automate our blinds (said we had to fully replace our current blinds to receive the automation capability). So was so so happy to find this company... See more

One of the units began skipping then completely stripped the gear sprocket. These were instalation pretty tight on the chain. Emailed the company for a response then nothing?? Still waiting on a reply... See more

The bridge would not connect to wifi easily and then dropped out once it was connected. Had to order a new one and hook up using cord to Router. The Ryse Smar Shades either wouldn’t go into BIST mode... See more

These curtains are a no brainer! They came well packaged and assembled! I scanned the QR code, followed the VERY detailed and in depth instructions and my curtain was ready to go in under 2 minutes! I... See more

The online shopping experience, and follow up customer service, is terrible. You cannot speak to a live human being. Support is done via email, or by a Chatbot. If you are lucky, the Chatbot will let... See more

I can't say enough great things about the Hello RYSE Smart Shades! As a renter, finding smart home upgrades that don’t require drilling or replacing existing fixtures can be tough. But RYSE made i... See more

Ryse chose to ship my item with a third rate company I've never heard of. While they claim to have delivered my package, it's nowhere to be found. Ryse's support was entirely unhelpful, and the shippi... See more

For an expensive product, it’s shipped directly from China. Expect a good week for delivery. Product itself works as expected, however not very fast at moving the blinds up and down, even at 1... See more

I purchased this product approximately two months ago, and the internal wheel is defective. Since reporting the issue, I have been repeatedly told that the replacement part would be shipped within one... See more

Product was never delivered. They said they sent it to UPS, but UPS web site says they are waiting for Ryse to send it. I contacted RYSE and they insiste I have to wait three weeks before filing a c... See more

The gentleman that called me seemed to want to end the call quickly. It sound like he knew what he was talking about but one of my other devices doesn’t not work probably now. It keeps knocking itself... See more

I purchased this product in April, and it has been a constant source of frustration ever since. It repeatedly loses its position and has flipped in the wrong direction on its own—twice—rendering the e... See more

Although it seems to be a good product, the specs should mention that it only works for quit light roller blades system - I installed the Ryze on sun block roller 95” wide and 98” long and it could no... See more

I was really excited about trying out the product, and followed up after 2 weeks because I didn't receive anything still. The product never moved into the shipping phase and the support team didn't do... See more

The order was placed on November 23rd and apparently is at UPS sitting there waiting for a label. Today they said I had to wait till December 14th and if no received they would reorder it. What terr... See more

Build quality is poor - the chain covers do not pop off easily and the tabs break. Very hard to set up bridge and pair devices to bridge. Smart home control works only intermittently. Shade chain skip... See more

So happy to have discovered Ryse! The house I moved into was already outfitted with shades with beaded cords. Ryse allowed us to automate the existing shades instead of replacing them all. Because we... See more

I had another brand of blind remote but it would slip and grind when trying to open my very large, heavy, room darkening shade. The new RYSE opener works so much better. I love having our shades open... See more

This product is actually so incredibly bad that I had to go out of my way to leave a 1 star review. This is borderline fraud , definitely not as advertised, just terrible in every way possible

Fast shipping and excellent instructions! This is super easy to set up and install, took me less than 10 minutes! The how to videos were super straight forward and helpful! I’ve had my smart curtains... See more

Good in concept, but I had wider windows and the Ryse for some reason wouldn’t close my curtains all the ways which kinda defeats the point. One of the machines also broke during installation.

I like the smartshades, its nice to be able to push a button verses rolling them up by hand. However I purchased 2 smartshades and the bridge so it would work with my Alexa. The only problem is it n... See more

Great product and concept. Love the idea of setting routines for automatic opening and closing of my curtains. Installation was very simple but the metal strips to cover the rod sections was not the b... See more

Very simple to install! Was easy to customize the sun shade I already had since my windows aren't too tall. Battery lasts a reasonable time and I love being able to integrate a ryse bridge with Alexa.... See more

I really like my blind controler, it works great with Alexa. But my one star short of 5 is with the pricing/advertising. I wish there was transparency from RYSE in regards to special pricing. RYSE kee... See more

I had what I thought was a problem with my SmartShade stopping in increments up and down. After a phone call, I found out that you need to push the arrows for 2 seconds for complete opening and closin... See more

The Ryse SmartShade was very easy to install. The motor appears to be very strong and quiet. The app works great to raise and lower the shade. I did realize the Smartbridge is going to be needed to au... See more

The RYSE SmartCurtain was super easy to install and made my regular curtains feel high-tech instantly. Love waking up to natural light without even getting out of bed!