Received your replacement for the missing remote of my PDA7BU, but I was charged a total of 7.16€ for VAT in Spaninsh customs. Maybe you should have declared it as a Sample of non-commercial vale, or... See more
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Company details
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Pyle Audio has been a trusted name in professional and home audio since the 1960s, offering high-quality, affordable sound solutions. From car and home audio to PA systems and megaphones, our products are built for superior performance. Enjoy free shipping on all orders and a 3-year warranty. Need assistance? Contact our customer service team at (888) 318-7953.
Contact info
1600 63rd Street, 11204, Brooklyn, United States
- (888) 318-7953
- [email protected]
- www.pyleusa.com
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Good......
Kip's man cave sound system
For the money, this stereo sounds amazing. It's a perfect companion for my TV in my little man cave bedroom I was a little concerned because the day I turned it on the display lighting went crazy and I couldn't make out which mode it was in but I turned it off and unplugged it and it's fine now. It's been working great! Sounds awesome! The blue lights are kind of nice too. Got here pretty quick
Customer service needs to be way better
I have not received my latest order yet which is a microphone and I’m assuming that will be fine but overall customer service has been very poor. I’ve had to call three or four tines and each time there is a 20+ minute wait. In one situation I asked the representative to cancel part of an order I had literally just placed because I had ordered too many items. They said they would take care of that and that did not happen. So I emailed customer service and asked for some return labels and after two days that did not happen either. I then had to call customer service again to get the return labels. Customer service definitely needs to be way better in my opinion

Reply from Pyle Audio
Terrible experience with pLyle usa
Terrible experience with pLyle usa. Bought a radio boombox that is supposed to be 120watts. I swear it sounds like it it's 15 watts at the most . No bass in these speakers. The fm picks up almost no stations because the radio has no antenna. What kind of company makes radios with no antennas or ways to add one. Plus the speaker screams full blast every time you turn it on. I messaged them before I got the item if it was a used item or new since the price was low. As soon as I got the package I could tell the box was taped up with yellow color tape that obviously was an open box. Man this wa the worst radio purchase I ever made. Even the 1$ radios work better.. crazy these companies are allowed to rip people off

Reply from Pyle Audio

Reply from Pyle Audio
THEY LIE ABOUT SHIPPING TIME!!!!
I ordered a Snow tube to pull behind an atv in our upcoming snow storm. Pyle said I would receive my order on 1/22 or 1/23. Snow storm coming 1/24. This is the ONLY reason I ordered from here because they said I would receive it before the storm. Now they say delivery on 1/28. There will be no snow left. Don't lie to your customers just to make a sale. DO NOT ORDER FROM PYLE.USA

Reply from Pyle Audio
Liked the little Stereo Amp I…
Liked the little Stereo Amp I purchased, but tried to get an issue resolved for registering the product within 7 days, which was supposed to send me a FREE Gift. However even though I tried several times to register the website would not let me. So therefore they said I didn't qualify for probably a $5 gift.

Reply from Pyle Audio
We're trying to do a warranty claim
We're trying to do a warranty claim. Finally, talk to somebody after two weeks. But then they never sent the link. So I can fill out the paperwork for the warranty. This place is a pile.

Reply from Pyle Audio
2000 watt surround sound receiver review
I am still trying to figure out all the intricacies of operation! I must say that everything I have tried so far has worked well for me! Also being that the receiver I bought has 2000 watts which seems to be plenty of power to grind out some good old rock and roll! Thank you very much!
Easy to use and setup.
Good product and fast shipping and…
Good product and fast shipping and delivery. This little unit fixed the low volume problem of a vintage turntable going into a modern Bluetooth receiver.
Very easy return for a mistakenly…
Very easy return for a mistakenly ordered duplicate!
A good product
I like the pre-amp tuner that they provide. The price was very reasonable. Customer service responded promptly when I have question and they were ready for a solution. I definitely would buy another.
Possibly the poorest support I've encountered thus far
Bought a PPHP844B Wireless BT Loudspeaker with built in rechargeable battery.
Out of the box, the sound is very tinny and needs alteration, fortunately there is an EQ button, unfortunately there are no instructions on how to activate and change the settings.
Contacted their support online to wait for nearly 30 minutes to not get a response,
A poor enquiries website, which roughly every three minutes insisted I verified myself as human! Whilst I appreciate that I, like so many extra terrestrials, change our physical state frequently, we normally stay in one or the other for a minimum of 20 minutes...
Poor quality product (so far, I am happy to be proven wrong).
Not my first dalliance with US support offerings, but by far the worst so far.

Reply from Pyle Audio
Great experience.
Ordering was very easy. Product information was detailed. I was pleasantly surprised at the short delivery time.
Excellent product
The product came in good shape and is as advertised, sturdy, like all Pyle products I've owned are. The delivery was quick with no problems. Thanks.
Bought a reciever from this company and…
Bought a reciever from this company and the mics quit working they no longer have the mics so you have to purchase a new reciever I don’t recommend this company at all and it takes them weeks to get back to you

Reply from Pyle Audio
Seems great!
I definitely didn’t measure my ceiling correctly and had to order more extensions, but now that I have it correctly set up it feels strong and safe and I think I’m very happy with it! The site was easy to use and had great prices! It was easy to set up and came in a nice small box that was easy to carry!
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