So far Chloe managed to sort out everything for us very quickly! We have been assigned to Swift Lawyers who has both bad and good reviews however our conveyancer seem to be very professional. Home Leg... See more
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At Home Legal Direct, we maintain a network of conveyancing firms to bring our clients competitive rates, with a safety net against costly surprises. We provide upfront quotes based on flat rates and not hourly charges, to take the stress out of finding and instructing a conveyancer.
If you're looking to begin your next property journey, start with an online conveyancing quote from Home Legal Direct to get you on your way!
Get A QuoteSouthchurch Rd, SS1 2LR, Southend-on-Sea, United Kingdom
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I've instructed home legal today and have already been checked and passed for the money laundering part along side my digital ID check it happened in the first couple of hours which impressed me also we swapped details with the other party and so have got of the blocks
Genuinely wouldn’t look anywhere else for my conveyancing now! All the staff in every department I’ve dealt with have been friendly and helpful. They are proactive and really keen to provide a good service, on top of all this they’re also really reasonably priced. Thanks!
Alfie is really good, has excellent customer service. He is easy to talk to explains things very well and comes across as a genuine and nice person.
I would recommend.

Reply from Home Legal Direct
quick and easy onboarding process... the online onboarding was relatively simple. The only problem was in understanding some of the terminology - having come from a different country to the UK, there were some terms that were slightly different, but now all sorted out...

Reply from Home Legal Direct
Excellent speed and service from Myron very impressed

Reply from Home Legal Direct
Niccole was very good. Friendly and efficient. But the firm you've handed me onto seems really nasty.

Reply from Home Legal Direct
Early stages.
we are still at the early stages before i leave my final review but things are going ok, not getting much updates back from the actual solicitors allocated tho, but HLD are doing great themselves

Reply from Home Legal Direct
First time using a solicitor and very pleased with how they have dealt with my mortgage agreement

Reply from Home Legal Direct
quick response from Connor and lowest price quote. Easy to get started and deal with online / over the phone

Reply from Home Legal Direct
This firm stinks do not use them , they are extremely disreputable and a waste of space , a bunch of parasites

Reply from Home Legal Direct
I used this company previously and was very happy with their service and the conveyancing company they put me with.

Reply from Home Legal Direct
They use third parties to actually do the work and seems they don’t do due diligence. One partner, WYM not only fudged the paperwork on a property I bought at auction leading to over £4000 fees they also failed to register my property. While attempting to go through legal channels they went into administration. Home legal response was simply “they told us they were capable”. That’s all you get for the higher fees you pay for going through a third party. 2 years later and still waiting for my property to be registered.

Reply from Home Legal Direct
We used Home Legal Direct for a shared ownership property and unfortunately the conveyancer they provided has been awful. The conveyancer over charged us by £833.71, had terrible communication and we later found out that they didn’t pay money to due to the house association for the shared property.
When disputing the amount the solicitor demanded, we told the amount would be X in email by an employee of HLD and then were later told that the person that emailed this shouldn’t have and it was wrong. No apology whatsoever. Their word is completely meaningless and they have no influence over the solicitor that provide to you.
We did try solve this amicably with Home Legal Direct, but immediately they blamed the conveyancer and said they could investigate but would not actually help resolve the issue. Even this “investigation” has turned out to be completely pointless as their partners at NPS legal just ignore the investigation.

Reply from Home Legal Direct
Poor customer service. They response mischaracterises the complaint and deflects responsibility.
Update;
My complaint was never about paying less than an original estimate. It was about the lack of clear, transparent communication when a significant discrepancy appeared.
A prompt explanation that the variance was solely due to the conveyancer's lower charges would have prevented any confusion. Instead, the initial responses were unclear, leading to unnecessary back-and-forth.
While the outcome was financially neutral or positive, the customer experience and communication around it were poor. I hope you use this feedback to improve clarity for future clients.

Reply from Home Legal Direct
Apart from the fact I am technologicly ignorant and every thing seems to be on lineit has been good. So far all is going well.

Reply from Home Legal Direct

Reply from Home Legal Direct
We were looking for an affordable conveyancer to change the title deeds on our properties. We found this company on a web search. The staff are very friendly and knowledgable. They explained the process and found us a legal team very quickly.

Reply from Home Legal Direct
Very speedy and simple onboarding experience. Friendly company.

Reply from Home Legal Direct
Home Legal Direct operates as an online broker using a selection of conveyancing solicitors. I am submitting this review at the end of the sale process. The price quoted by Home Legal Direct was extremely reasonable and I wondered if it would rise over the period of the sale. We were put in touch with Inspire Legal Group for the actual conveyancing and I have submitted a 5 star rating for their services on Trustpilot. I can say that we have had a very positive experience in selling a house that had the added complication of 3 owners and a buyer that pulled out at the last minute. Fortunately a new buyer was quickly found. Nicolle was our contact at Home Legal Direct and she set us up with Inspire Legal Group for which we thank her. The final cost of the sale was as agreed so we are very satisfied hence 5 stars to Home Legal Direct for their part in the sale process.

Reply from Home Legal Direct
Easy to contact (no waiting time on the phone)
Staff knew what they were doing and I've ended up getting a good deal with the solicitor they pointed me towards

Reply from Home Legal Direct
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