HomeLet Reviews 4,830

Spoke to Ashanti Reid, who was absolutely brilliant in helping to make the stress certain essential aspects of moving into a new property less stressful! Everything regarding our call today was expl... See more

Love the ease of using the site to handle everything in one place. Shout out to Vrishin Dagar, he provided clear, helpful and supportive information so please pass on my compliments to his manager. He... See more

I have just rented a new flat and Adam Key has made very easy to set a tenants insurance, in particular for his patience to solve my doubts and his explanations. He definitely made it easy to underst... See more

I took out tenancy liability insurance today. Rachel Harvey made the whole process dead easy, she explained the options and prices then got everything set up quickly and easily. If you need this in... See more

I spoke with Adam Key when my referencing completed. He asked me if we were interested in home insurance and went through all the options. At first, we weren’t going to go for home insurance but when... See more

Lauren Loake was really helpful, friendly and kind. She didn’t hesitate to answer any of my questions and explained my policy to me very well. Her service was truly one of the best I’ve experienced, a... See more

I had a great experience speaking with Rachel Harvey from the Tenant Sales team regarding Tenant Content Insurance. She was friendly, knowledgeable, and explained everything clearly without any pres... See more

I was trying to get my head around tenants insurance with pet damage included. I was mid application when I got a friendly and helpful call from George Mallett at HomeLet. He was very informative and... See more

This is a review for Rachel Harvey the start of the conversation which was very courteous. They polite a tone with a sense of understanding. I felt very comfortable talking with Rachel. She made me fe... See more

Ashanti Reid- what a superstar! THE most delightful lady to deal with; Ashanti took her time & read the “script” in a very clear & measured way (really helpful as I’m a bit deaf), answered my questio... See more

Linley and Simpson estate agent passed my information on to these people without my consent now they're using pressure tactics to to try and get me to buy insurance I think. They leave message... See more

I had such a great experience with HomeLet! They made everything super clear and really helped me understand the policies and how their services work. I felt well informed and confident throughout t... See more

Fabulous service. When I filled in the online quote it told me I’d be contacted by a representative which I was within a few minutes of. George Mallett was great, friendly helpful and straightforward,... See more

The lady who arranged my insurance was Rachel Harvey. No pressure, everything explained in detail, calm, friendly and a reasonable price. Have used before and will definitely use again. At a stressful... See more

We had a great experience with HomeLet insurance. Rachel Harvey has been a great help to us. She has answered all our questions and concerns, and she has done a great job explaining everything.

Today I received excellent customer service from Chloe Whitehouse. Chloe took ownership of my query and explained everything clearly and also sent me an e mail of the confirmation for future referenc... See more

I had a great experience with HomeLet, thanks to David Celebicanin. He called to let me know my contents insurance policy wasn’t set to auto-renew, which I hadn’t realised. He took the time to go thro... See more

I have now been dealing with HomeLet for home contents insurance for ±3 years. Very easy company to deal with, called for renewing my policy this morning, spoke with Rachel Harvey, who was extremely p... See more

Called from USA- Rachel Harvey came on line within minutes and she was very polite,efficient,quick and a pleasure to talk to. Answered my question very professionally after checking on my insurance... See more

I spoke with Rachel Harvey on the phone regarding insurance for our new home. She was very thorough throughout the whole phone call and incredibly friendly. Everything was explained to me before I com... See more

7.7.25 I renewed my Homelet tenant's insurance cover with Rachel Harvey today. She was completely professional and helpful throughout and could not be faulted. The reason for my 4* rating lies elsew... See more

update: they didn't properly close a previous application and now putting us in difficulty. Not a good customer service. --- Not bad at all, fast, efficient and standardized way to get verified... See more

The worst insurance company I have ever dealt with. There was a roof leak, and they didn’t respond for about 14 days. I eventually filed a complaint, but nothing happened. I decided to switch my insur... See more

When I chose not to renew, I was repeatedly called during working hours until I answered. When I finally answered I was told my payment had not been received for this month's bill, to which I told the... See more

Great for referencing. But then they bombard you with sales calls and marketing messages. It feels very morally grey - because they initially do important work, they purposefully get you when you're v... See more

HHave been with HomeLet now for eight months and I am over the moon with their service and helpfulness. The times I have phoned with a concern and no matter who answers the call they are always polite... See more

Had an amazing call with a lovely lady Ashanti Reid who helped me set up insurance for my new rented property I’ll be moving to. She was super lovely, really down to earth, explained everything to me,... See more

I work for insurance pricing so I know how mundane and impersonal renewals can be but I have to say it was quite a quick and painless phone call to confirm details and read the policy while still bein... See more

Enoch Biney was very kind and informative with the offer provided. He provided quite a smooth service. Explaining in great detail when asked, and offered up several options - allowing me freedom to... See more

I would like to thank the Homelet Operative that I spoke to this Morning, Mr Enoch Biney: I have a terrible cold but Enoch was very kind and Patiently explained and talked me through my Policy Renewa... See more

I had the pleasure of speaking with Ashanti Reid over the phone today, and she was incredibly helpful in explaining the different types of home insurance products offered by HomeLet. Ashanti is a... See more

Had a really lovely experience today whilst on the phone to Homelet. I spoke to Rachel and she made me feel comfortable whilst talking to her, and ensured that I understood everything being said and s... See more

Had excellent customer service from Rachel Harvey. She guided me through a tenants insurance purchase with a sure and steady hand. The way she reads out the t&c’s she should do radio commercials! Frie... See more

My advisor, Rachel Harvey, was extremely helpful and polite. She talked me though the policies available and explained the process clearly and answered all my questions thoroughly. I'm very happy with... See more

The agent I spoke with, Rachel Harvey, was very professional and polite over the line. We'd previously talked a few days ago and I wasn't able to proceed with a policy at the time, but I was called ba... See more

I received fantastic customer service from David Celebicanin. He answered all my questions and made the process of setting up the policy seamless and stress free. When David originally called I said... See more

Rachel Harvey provided outstanding service. She was friendly, professional, and incredibly helpful, taking the time to explain everything clearly and making the whole process smooth and stress-free. H... See more

Rachel Harvey was brilliant in assisting me getting ready for my move, very helpful in guiding me to gain some more knowledge on insurance. Thank you

I was in touch with Rachel today regarding some queries and questions relating to my move. She was kind, knowledgeable, quick and efficient in responding to any of my concerns. She clarified all queri... See more

Fantastic service provided by George Mallet! Great conversation and most important informative. He was straight to the point and though I hadn't requested his call by the end of the call I was glad he... See more

Call with Rachel Harvey Rachel contacted me to renew my insurance, she was very professional and polite on the phone. She demonstrated great knowledge of the business answering questions thoughtful... See more

Had a great experience whilst arranging my Lettings Insurance for my new home. I dread sorting these things out but today I had the pleasure of speaking with Rachel Harvey who basically did everythin... See more

I had a very positive experience with Valentin. He was extremely professional, engaging, and had a great sense of humour, which made the whole process enjoyable and easy. He took the time to help me c... See more

Was very impressed with the level of service given today by Ashanti Reid, pleasant and very professional. It also helped that I was able to answer most questions online and just finish off via phoneca... See more

Was served by a lady named Rachel Harvey. She was very helpful and polite all throughout the call. She ensured everything was understood and explained thoroughly as well as very understanding that I w... See more

Was contacted by them when i was moving into a property, assuring me any damage in the house would be covered under accidental damage. Unfortunately the place got flooded due to accidental da... See more