While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the quality and the sturdiness of the products. Consumers appreciate the design and the aesthetic of the items. People highlight that the products are well packaged, with some reviewers comparing the experience to opening designer items, and that freebies are included. The website is user friendly and the order updates are clear. Consumers are pleased with the customer service, noting prompt and helpful responses to issues, including replacements and extra items to compensate for problems. However, some reviewers report issues with delivery times and tracking, particularly for international orders. Some customers have reported that the products broke easily.

Based on these reviews

Rated 4 out of 5 stars

I recently ordered an item from the site. What bothered me in the first moment was, that it got shipped from China. I thought I got myself in some low quality, poorly produced type of thing. Also the... See more

Rated 4 out of 5 stars

the shipping took almost 1 month to come, I ordered a pair of jeans and 3 chains, the free stickers didn't come but I don't really care about that, the quality is very very good, i suggest to everyone... See more

Rated 5 out of 5 stars

Can’t praise this company enough for some great customer service. I placed an order and one small part was broken, emailed them and they replied back within an hour to say they would send a repla... See more

Rated 5 out of 5 stars

As you know online shopping from on Instagram can be daunting as you try to find the real from the fake but this site is real. Bought belt and chain and got delivered very quick and excellent quality.... See more

Rated 5 out of 5 stars

Overall amazing! I ordered the Nero chain, the quality is immense. Solid and sturdy, clearly high quality. Shipping was fast considering it was from the states to Scotland, UK. The package was above a... See more

Rated 5 out of 5 stars

I’ve been looking for something that feels street but also considered. HOWSS nails it. Their chains don’t feel like fast fashion — they’ve got weight, concept, and originality. Wore mine in Tokyo a... See more

Rated 5 out of 5 stars

I ordered the new green rosary chain and had a minor delivery issue. Reached out on WhatsApp, they sorted it same day. Chain came well protected, no scratches, plus stickers and branded pouch. Solid... See more

Rated 5 out of 5 stars

Quick shipping, excellent quality products & lots of freebies! The products are way better than expected! Even got a PU leather case for the accessories. Can only recommend!

Rated 1 out of 5 stars

My pants chain started falling apart within a few days and I spent more time trying to fix it then actually wearing it. The other reviews are probably written just after they received it, so that's wh... See more

Company replied

Rated 5 out of 5 stars

This Starfall chain… it’s addictive. Feels light on the neck but looks extra in photos. The sparkle hits different — people always ask where it’s from. Also, their site is super easy to order from,... See more

Rated 5 out of 5 stars

Delivery was average site is easy to navigate. Products come packaged very well I was surprised at the presentation of the package they put allot of effort Into their presentation. This company is koo... See more

Rated 5 out of 5 stars

I ordered twice from their site and was generally very satisfied with the quality of their pieces. Customer support was really helpful and replied back quickly as well. Overall a great experience, w... See more

Rated 5 out of 5 stars

Great quality on everything I've bought so far, heavy cotton shirts with good printing, great quality metal bracelets, and a great pair of jeans. All items feel and look really good, and have stood up... See more

Rated 5 out of 5 stars

This is my second order from HOWSS and I gotta say, they never miss with packaging. Matte black box, every chain bubble-wrapped, even got a scent card again lol. Feels like opening designer stuff. 🔥... See more

Rated 5 out of 5 stars

I’ve been looking for streetwear chains that don’t look cheap or corny. HOWSS actually gets the vibe. I got the rosary chain + the Shuriken, both feel heavy, well-made, and don’t rust after wear. Al... See more

Rated 5 out of 5 stars

Didn’t expect stickers, a cleaning cloth AND a scent card lol Packaging was clean and tight — no damage, no waste, all aesthetic.

Rated 5 out of 5 stars

Heavy as hell, in the best way possible. The shine catches light from every angle and the square links give it a brutal, futuristic feel. Didn’t expect it to feel this solid. If you like bold stateme... See more

Rated 5 out of 5 stars

The Titan 700 is no lightweight — literally. It’s huge, bold, and not for the faint-hearted lol. Honestly? Took me a few wears to get used to the weight. But it sits soooo clean on cargos. Wish it... See more

Rated 1 out of 5 stars

Delivery said 3 -8 days. I ordered Dec 2nd. Today is the 14th and the package and I are still not in the same continent. The worst part is that I travel in 3 days and the items I bought were gifts s... See more

Company replied

Rated 5 out of 5 stars

HOWSS has real identity — not just trendy, but thought-out. From their design language to their packaging, everything feels intentional. Love that.

Rated 5 out of 5 stars

Got the Shuriken piece and it’s even crazier in person. The shape, the weight, the reflectiveness—just wild. I’ve worn it to parties, on the street, and even shooting pics. Everyone asks where it’s... See more

Rated 5 out of 5 stars

I'd recently bought the Moonlit Bubble, Nero, and Bloodpulse, more than impressed with the quality and sturdiness, they are cool af, you get stickers, cleaning cloth, multiple high quality bags to sto... See more

Rated 5 out of 5 stars

All their products are great, the shipping is good and products always come in good condition.

Rated 1 out of 5 stars

My pant chain cross charm broke after just 2 days

Company replied


Company details

  1. Fashion Accessories Store

Written by the company

HOWSS is short for “House of Street Spirit”. We believe everyone deserves to express who they are, unapologetically — with edge, with truth, with soul. HOWSS is an independent fashion collective created by designers from Asia, Europe, and North America. Our team spans cultures, scenes, and styles — united by one goal: to turn underground energy into visual expression. Each piece from HOWSS blends structured design with raw emotion. We pull from the streets, from subcultures, from overlooked spaces — remixing bold silhouettes, global aesthetics, and graphic storytelling into every garment. The HOWSS emblem symbolizes resistance, connection, and identity. Like street signs that guide without words, it represents a movement — one not defined by trends, but by the people who wear them. This brand, like its name, wasn't born perfect. It grew from late nights, failed samples, and moments of doubt. But through it all, it found its voice — bold, different, unfiltered. Just like the people who wear it. HOWSS is not for the mainstream. It’s for the chosen few who walk alone, but leave a mark everywhere they go. With creative hubs in Tokyo, and Los Angeles, HOWSS is expanding globally — from the street to the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing quality and quick shipping

Quick shipping, excellent quality products & lots of freebies! The products are way better than expected! Even got a PU leather case for the accessories. Can only recommend!

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Can’t praise this company enough

Can’t praise this company enough for some great customer service.
I placed an order and one small part was broken, emailed them and they replied back within an hour to say they would send a replacement, plus a little extra due to the problem.
New item arrived today with my freebie and I couldn’t be happier.
My hat is off to Ivy, 5 stars all round.
Have also just placed another order

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very good and quick

As you know online shopping from on Instagram can be daunting as you try to find the real from the fake but this site is real. Bought belt and chain and got delivered very quick and excellent quality. About to buy some clothes now so hopefully the same quality goes to them as well. Will write another review on outcome of them.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Very cool site

Delivery was average site is easy to navigate. Products come packaged very well I was surprised at the presentation of the package they put allot of effort Into their presentation. This company is koo and legit with koo products. Am a happy customer

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Finally a brand that gets it

I’ve been looking for streetwear chains that don’t look cheap or corny. HOWSS actually gets the vibe.
I got the rosary chain + the Shuriken, both feel heavy, well-made, and don’t rust after wear.
Already eyeing the next drop.

November 3, 2025
Rated 5 out of 5 stars

Packaging game strong

This is my second order from HOWSS and I gotta say, they never miss with packaging. Matte black box, every chain bubble-wrapped, even got a scent card again lol.
Feels like opening designer stuff. 🔥

November 11, 2025
Rated 5 out of 5 stars

I ordered twice from their site and was…

I ordered twice from their site and was generally very satisfied with the quality of their pieces. Customer support was really helpful and replied back quickly as well.
Overall a great experience, would order again.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fatal Dice is a beast

Heavy as hell, in the best way possible. The shine catches light from every angle and the square links give it a brutal, futuristic feel.
Didn’t expect it to feel this solid. If you like bold statement chains, this one’s it.

November 3, 2025
Rated 5 out of 5 stars

Shuriken chain looks insane 🔪✨

Got the Shuriken piece and it’s even crazier in person. The shape, the weight, the reflectiveness—just wild.
I’ve worn it to parties, on the street, and even shooting pics. Everyone asks where it’s from.
HOWSS killed it with this one.

November 9, 2025
Rated 5 out of 5 stars

Amazing Customer Service! Top quality accessories

I'd recently bought the Moonlit Bubble, Nero, and Bloodpulse, more than impressed with the quality and sturdiness, they are cool af, you get stickers, cleaning cloth, multiple high quality bags to store your chains in, professional and premium packaging, I'd had a slight issue with a chain but the customer service got back to me straight away! Any time I'd reach out efficient and helpful polite responses, they care not just about the product but the consumer also 🙏🏽 a special thanks to Ivy the customer manager as she made everything smooth and easy.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Delivery said 3 -8 days

Delivery said 3 -8 days. I ordered Dec 2nd. Today is the 14th and the package and I are still not in the same continent. The worst part is that I travel in 3 days and the items I bought were gifts so I’m actually disappointed.

December 14, 2025
Unprompted review
Howss logo

Reply from Howss

Hi Point Blvnck,

We’re truly sorry to hear about your experience, and we completely understand how disappointing this situation must be — especially since the items were originally intended as gifts and you’re about to travel.

International shipping timelines can sometimes be affected by customs clearance and peak-season logistics, which may result in delays beyond the estimated delivery window. That said, we don’t want this matter to remain unresolved.

Our team is ready to assist you immediately. We can arrange an expedited replacement shipment, along with a small complimentary gift as an apology. Alternatively, if you prefer, we can also process a full refund right away

If you haven’t had a chance to respond yet, please contact our support team directly at [email protected]
and include your order number

Thank you for bringing this to our attention. We genuinely appreciate the opportunity to make this right.

Kind regards,
HOWSS Support Team

Rated 5 out of 5 stars

Can’t stop wearing it tbh

This Starfall chain… it’s addictive.
Feels light on the neck but looks extra in photos.
The sparkle hits different — people always ask where it’s from.
Also, their site is super easy to order from, and the tracking updates were clear.

October 4, 2025
Rated 5 out of 5 stars

It’s giving underground luxury

I’ve been looking for something that feels street but also considered. HOWSS nails it.
Their chains don’t feel like fast fashion — they’ve got weight, concept, and originality.
Wore mine in Tokyo and literally got stopped twice to ask where I got it.
Global shipping, low-key aesthetic, high-key quality. 10/10.

September 8, 2025
Rated 5 out of 5 stars

Heavy duty chain for heavy fits

The Titan 700 is no lightweight — literally. It’s huge, bold, and not for the faint-hearted lol.
Honestly? Took me a few wears to get used to the weight. But it sits soooo clean on cargos.
Wish it had an alternate smaller size though.
Still dope.

September 9, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look