LampeGuru.dk Reviews 17,745

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I had a really good experience with lampeguru. I recently purchased a led strip, delivery was right on time. But the remote control was not working,so I sent an email explaining the problem and I g... See more

Rated 5 out of 5 stars

First purchase and everything was great. Fast delivery, overall a happy experience.

Company replied

Rated 5 out of 5 stars

Som altid er jeg super glad for god service, super produkt og hurtigt ekspedition fra lampeguru. Hue lampe var til god pris.

Rated 3 out of 5 stars

I'm satisfied with the product itself, but I had a slow delivery experience and encountered issues with the packaging. I ordered a light bulb with the expectation of day-to-day delivery, but it to... See more

Company replied

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Company details

  1. Lighting Store
  2. Interior Designer

Written by the company

♥️ Vi elsker lamper ♥️ Hos LampeGuru har vi nøje udvalgt en række eksklusive lamper fra populære designere og brands. Hop ind på shoppen og 👉🏻 gå på opdagelse i vores store sortiment af bl.a. 💡 kunstige stearinlys, loftlamper, væglamper og bordlamper 💡 Vi ved, at det kan være svært at vælge den rigtige belysning og vi har netop stor viden om, hvad både almindelig og smart belysning kan gøre for din indretning - den viden deler vi gerne ud af. 🙋🏼 Har du spørgsmål før, under eller efter dit køb sidder vores kundeservice klar ved telefonerne eller mailen og vil give dig vejledning om alt fra lysstyrke, farvetemperatur og spredning af dit lys mm. Er du mere til personlig betjening ansigt til ansigt, så skal du køre forbi vores lækre showroom BoBedreBedst, hvor vi viser en række af vores mest populære belysning. ✔+10.000 produkter ✔Nem retur ✔Hurtig levering ✔Billig fragt ✔Danmarks bedste service ✔Stort showroom. Vi glæder os til at se dig på LampeGuru.dk eller i vores showroom.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience

First purchase and everything was great. Fast delivery, overall a happy experience.

October 27, 2025
Unprompted review
LampeGuru.dk logo

Reply from LampeGuru.dk

Hi Adriana
Thank you for a very fine review :-)
We very much appreciate it!
Kind regards
Jan / Lampeguru

Rated 3 out of 5 stars

Good product, bad packaging

I'm satisfied with the product itself, but I had a slow delivery experience and encountered issues with the packaging.

I ordered a light bulb with the expectation of day-to-day delivery, but it took two days for the product to leave the warehouse. Fortunately, PostNord delivers to pakkeboks on Saturdays as well. The problem arose when the light bulb was shipped in a box twenty times larger than the bulb itself. As a result, the box couldn't fit into the pakkeboks, so I had to pick it up from the posthus, which was much further from my location, so obviously I was pretty annoyed.
I placed the order on a Wednesday evening and received the product on Saturday.

April 6, 2024
Unprompted review
LampeGuru.dk logo

Reply from LampeGuru.dk

Hey Andrei
Thank you for your feedback. We regret that there have been challenges with delivery and shipping. This provides room for improvement, and we will strive to ensure it does not happen again.
Best regards Jan / Lampeguru

Rated 5 out of 5 stars

Fin og hurtig levering

Fin og hurtig levering. God behandling.

February 5, 2024
Unprompted review
LampeGuru.dk logo

Reply from LampeGuru.dk

Hej Frank
Tak for den positive feedback. Det sætter vi pris på :-)
Mvh. Jan / Lampeguru

Rated 2 out of 5 stars

Poor service & delivery

We ordered 4 different lamps, which came in 4 different home deliveries. Of course we weren’t able to be home 8-16 on 4 different days, so PostNord came over maybe 6-7 times to be able to deliver these lamps… and due to this hassle it took closer to 2 weeks from order before we actually received all the lamps. LampeGuru customer service overall disappointing, not offering any help or solutions and kept responding to me in Danish even though I wrote them in English. Overall very poor experience, will not order again.

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with lampeguru. I recently purchased a led strip, delivery was right on time. But the remote control was not working,so I sent an email explaining the problem and I got a response within a few hours. Saying that they would sent me a new one, the next morning it was outside my door waiting for me.
Thank you for your good service....

February 7, 2023
Unprompted review

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