Mew Mews Fashion Reviews 1,393

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People are genuinely impressed with the product quality and the attention to detail. Consumers highlight the flattering fit and the beautiful material, which often exceeds expectations compared to the photos. The dresses are appreciated for their unique and stylish designs, making them stand out. Consumers have mixed opinions about orders and delivery service, with some reporting smooth and fast delivery, while others mention delays. The customer service experience also varies, with some reviewers praising the quick and professional support, while others express frustration with the lack of response. Despite some concerns, many customers express satisfaction with their purchases and intend to order again, appreciating the unique and beautiful dresses.

Based on these reviews

Rated 4 out of 5 stars

Awesome customer service and a beautiful dress. I ordered my dress and it came was tight on my upper body so I emailed them and they responded so fast and offered me three great choices including retu... See more

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Rated 5 out of 5 stars

I’m genuinely impressed with the quality of MewMews. The fabric of the dress I received is incredibly soft, beautifully shiny, and feels amazing on the skin. The fit is flattering without being... See more

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Rated 5 out of 5 stars

I ordered 2 dresses straight away because I couldn’t choose which dress to get for the Christmas Team event ( this company have too many amazing choices). I received them within 5 working days , just... See more

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Rated 5 out of 5 stars

I absolutely loved this dress, it’s pure diva vibes! 💃🏼 It fits like a dream, super flattering, and has that elegant touch that makes it truly special. The quality is excellent, you can really fee... See more

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Rated 1 out of 5 stars

I bought a dress from Mew Mew that doesn’t fit—it’s far too long. When I tried to return it, I found out they refuse to give a return address unless I agree to buy another dress. I’ve been asking fo... See more

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Rated 1 out of 5 stars

This company is a scam. The dress I received was nothing like the photos on the website — cheap material, terrible quality, literally feels like a $2 dress, not a $135 one. Completely misleading... See more

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Rated 5 out of 5 stars

The quality of the dress I purchased from Mew Mew was excellent. I received thousands of compliments. I'm 5’3”, 127 lbs, and size large was a little loose, a medium may have been the perfect fit. I r... See more

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Rated 1 out of 5 stars

The quality of these dresses are really disappointing. The material feels cheap, and it’s definitely not worth the price they’re charging. Honestly, it looks like something from Shein but at a much hi... See more

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Rated 5 out of 5 stars

I am beyond satisfied with my purchase from Mew Mews! The Jalynne Corset Tulle Trimmed Sequin Skirt Set in White exceeded all my expectations. The material is absolutely stunning — high quality, ele... See more

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Rated 5 out of 5 stars

This dress is absolutely beautiful and made from high-quality fabric. It fits perfectly, flatters the figure, and makes me feel like a million dollars! ✨ It’s elegant, comfortable, and definitely tur... See more

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Rated 1 out of 5 stars

Had bad experience initially with their return policy. Have now ordered new items since previous were too big. Made the new order on 5 September - have been told the 1 item is taking long in productio... See more

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Rated 2 out of 5 stars

The delivery went smooth but the quality of products is quite poor and the sizes are very inconsistent. I have ordered the April Embellished Mini dress which looked great but started loosing the mirro... See more

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Rated 5 out of 5 stars

This is the fourth dress we have purchased from Mew Mews. The quality and uniqueness of each piece never disappoints. Customer service is also one of the best I've encountered. You can always reach th... See more

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Rated 5 out of 5 stars

The “ Elvrik Halterneck Fringe Cutout Split Maxi Dress In Blush” was exactly as advertised and it fitted me perfectly! I love that the dress is a bit stretchy, so even if your body changed a bit since... See more

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Rated 5 out of 5 stars

Mew Mews Fashion has the best product quality that I have experienced. Their customer service is impeccable and the delivery delays are very short. I am extremely happy with all the products I have re... See more

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Rated 1 out of 5 stars

Do not trust the sizing or the pictures. The L size of the dress I purchased was way out, at best a small size 12. The fabric was no where near the bright colours shown on the website. Also this... See more

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Rated 5 out of 5 stars

I was initially hesitant to order from Mew Mews, as I had some of the same concerns many people do when products ship from overseas. However, I decided to take a chance and ordered an exquisite pearl... See more

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Rated 5 out of 5 stars

This dress is absolutely stunning! The luxurious velvet fabric feels so soft and elegant, and the crystal embellishments on the cuffs add the perfect touch of glamour. I love the feather details—they... See more

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Rated 5 out of 5 stars

I've been looking for a stunning dress for Valentine's Day for a long time and I found the best one in the Mew mews collection!! This dress is absolutely fabulous !! The quality is really amazing and... See more

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Rated 1 out of 5 stars

I am hoping this matter can be rectified. I bought a dress; it took weeks to arrive, the quality was horrendous, the fit was totally different to the one on the website. To make matters worse, on the... See more

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Rated 5 out of 5 stars

I'm in love with my skirt set 😍 It fits well with some stretch not alot, it's very long for me I'm 5'4" 145 lbs size medium sometimes small depending on the stretch,especially the front even with he... See more

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Rated 5 out of 5 stars

MewMews has quickly become one of my favorite clothing brands. The quality of their pieces is consistently amazing—everything feels well-made and durable. What really sets them apart are their one-of-... See more

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Rated 1 out of 5 stars

The positive reviews are without question disingenuous and I would advise anyone against purchasing any items from this company. Their refund policy is against UK consumer law and the poor quality of... See more

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Rated 5 out of 5 stars

I recently purchased a dress from MewMews and I couldn’t be happier! The quality is amazing, and the design is even more beautiful in person—exactly like the photos. It fits perfectly and makes me fee... See more

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Rated 5 out of 5 stars

I recently bought the Jonay set in a size small, and overall, I’m really happy with it. At 169cm (5’7”), the fit was flattering and offered great coverage—it definitely wasn’t too short or high-... See more

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Rated 5 out of 5 stars

The MewMews pieces are absolutely breathtaking—each one is a statement on its own. They’re beautifully crafted, uniquely designed, and radiate individuality. Wearing them instantly makes you stand out... See more

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Rated 4 out of 5 stars

I had a great experience with Mew Mews Fashion. The designs are stylish, the quality is good, and the items look just like the photos. Shipping was smooth and everything arrived nicely packaged. Overa... See more

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Rated 1 out of 5 stars

Do NOT buy from them. They are scammers, and they know exactly how to trick customers. What they deliver looks nothing like the photos online. This is why they don’t have a real return policy. Their... See more

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Rated 5 out of 5 stars

If I need something special that I’ll usually wear only once, I often find what I’m looking for at Mew Mew. I’m especially fond of elegant, beautiful, classic dresses. The quality and service are exc... See more

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Rated 5 out of 5 stars

I love that Mew Mews has videos of the models moving in the clothing. I really like how durable the sequins, fringe, and bedazzles are on the clothing. I wore for New Years and got so many compliments... See more

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Rated 1 out of 5 stars

I brought a dress from here, absolutely disappointed bad fabric and material not the right size not described as the pictures etc etc. I been going back and fourth with emails with them asking them to... See more

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Rated 3 out of 5 stars

I ordered one dress and really liked it, did come undone at one of the seems the night I wore it but overall very happy. Ordered again form them item arrived was too big, so have tried to refund whic... See more

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Rated 5 out of 5 stars

Highly recommended. I have returned to Mew Mews multiple times. I probably own Ten outfits and a couple of bags and keep returning for more. The garments are original, glamorous, stunning, beautiful... See more

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Rated 4 out of 5 stars

I ordered a dress here and was generally satisfied. Shipping took around 2 to 2.5 weeks. The dress itself isn’t the highest quality, but it’s definitely an eye-catcher. The price-quality ratio could b... See more

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Rated 2 out of 5 stars

I ordered an outfit, but since I wasn’t completely happy with the fit I decided to return it. Unfortunately, the return process has been very disappointing. Cash refunds are not an option, you can onl... See more

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Rated 1 out of 5 stars

Do not buy from this company - shocking quality and nothing like the photos. Cheap / tacky outfits. Came from China not American, took ages and when arrived, thin material - nothing like the photos. J... See more

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Rated 5 out of 5 stars

I'm a price tag shopper! Somehow MewMews showed up in my Instagram feed. They have an extensive array of beautiful ball gowns, cocktail dresses, fancy everything! They cater to all tastes and styles w... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Founded in Aug 2021, Mew Mews is a woman fashion and lifestyle brand committed to helping women of all shades and shapes feel confident and sexy. Every time you purchase our hand-made dresses designed with love, you are not only investing in yourself but also supporting a woman-owned business and helping us empower women all over the world.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I will NEVER purchased from here again!!!

This company is the definition of 'bait and switch'... in the past I ordered $$$$ pieces and they were great quality for the money and as advertised. I bought several pieces back in December for holiday parties, NYE, and my January birthday and they were ALL HORRIBLE. Cheapest material and embellishments, with them already falling off or hanging on by glue. This fast fashion at a premium price, and they also don't tell you that some pieces will take 2-months to receive. I actually forgot about the dress I ordered back in beginning of December and arrived today. I literally laughed at it when I opened it, it is by far the most sad excuse for a 'top quality' influencer favorite dress (Qaeltrix Strapless Acrylic Mini Dress) I am just going to throw it away. Please be aware as you won't get what you pay for ordering from this company. I will NEVER purchased from here again and cannot express my warning and disappointment enough.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

They lost my package

They lost my package, I never received it . it was supposed to be for Halloween (10/2025) four months later (2/26) it still hasn’t arrived , I told them to refund me - they told me they can only give me a partial refund and charge me $15 for shipping ! For a package I never received . this is unbelievable. Will never be ordering from them again

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was fast and outfit was exactly as seen in the shopping website

Delivery was fast, and the dress? Was exactly as seen in their shopping website! Even prettier.
My perfect size was sent to me and I enjoyed shopping from them!❤️

February 2, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi love! Thank you so much for your lovely review! We're thrilled to hear your dress arrived quickly and was even prettier in person. So glad the fit was perfect and you enjoyed shopping with us ❤️ Wish you a great day!

Rated 1 out of 5 stars

Dress never recieved, utter nightmare

i ordered a dress from mewmews back in December of 2025, the package was expected to arrive 2 weeks after i’d placed my order. I kept checking the shipping updates every so often as i do with most of my orders and i didn’t see much of an update upon my item (about just under a month after ordering) so i contacted the UK delivery service for MewMews (Yodel) who then told me my address is invalid and i had to fix it for them to send the item, so i did. Then I had no further updates for another 2 weeks before having to email again to locate my package to be told it was under a stop and return. It was cutting close to the event I wanted to wear my dress for so I had started to panic, having read the reviews on trust pilot I went straight to my bank and placed a dispute before informing the company. My bank gave me the money back temporarily and I thought maybe id had a close call and it was all over. Only to find out this morning (11th of February 2026) that the company has challenged the dispute even though I never even got my dress and they have it now. This issue has really upset me as I wasn’t even able to go to my event as i had installed far too much faith in this company in believing that it would arrive before it got too late which meant when I had refunded it, I had no time to get another dress. Now I’m being told that my dispute is being challenged when I never even received my delivery? This has made me feel incredibly anxious and frustrated as this dress costed £90 and now I don’t think I’m going to keep my money or anything, if the challenge results in my dispute money being given back to the company I’m £90 out of pocket and not a mere thing to show for it aside from stress and frustration. Safe to say I will never ever be buying from here again after this nightmare.

December 13, 2025
Unprompted review
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Reply from Mew Mews Fashion

Hi Scarlett! Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience this has caused. We have reviewed your order and email records, and we have emailed you to offer solutions to resolve this matter. However, we have not received a response from you via email. Please check your mailbox and email back our team to resolve the issue asap. Kindly note that your parcel was returned to the sender due to an incorrect shipping address, and we have never received a request to update the delivery address before the order was shipped. Sorry for any trouble caused to you and waitting for your email. Wish you a great day!

Rated 5 out of 5 stars

Great quality and gorgeous dresses

Great quality and gorgeous dresses, always something special ❤️

February 10, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi JENNIFER! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Stunning dress

Stunning dress, beautiful quality, and a perfect fit! The fabric feels premium and looks even better in person. I received endless compliments—Mew Mews did not disappoint me. Highly recommend!

February 4, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Sharan! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

A high fashion and high luxury product

A high fashion and high luxury product. Perfect shipping and you make a great impression with these dresses.

February 5, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Giorgia! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Amazing brand!!!❤️❤️

February 7, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Veronica! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 4 out of 5 stars

I had a great experience with Mew Mews… Stylish and good quality

I had a great experience with Mew Mews Fashion. The designs are stylish, the quality is good, and the items look just like the photos. Shipping was smooth and everything arrived nicely packaged. Overall, I’m very happy with my purchase.

February 10, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Chinny! Thank you so much for your wonderful feedback! We're thrilled to hear you had a great experience with your order and appreciate you taking the time to share your kind words about our designs, quality, and shipping. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

The dress is stunning!

The dress is stunning!
The fit is perfect and it came exactly as described. It is beautifully made. It's more then what I would normally spend on a dress but worth every cent!
Very happy with my purchase.

February 9, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Nina! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Terrible if you need to exchange or…

Terrible if you need to exchange or return. I bought a dress and it was too large in the bust. I asked to return and they accepted by return. I asked for a different style as I was afraid the same style my not fit me in the waist. I ordered a medium as the bust size seemed correct and it noted the dress was stretchy. The bust measures 28 inches across. I'm a 35 inch. This is a lot of stretch. I asked to exchange for a larger size and they denied me. Stating, they only allow one exchange. Terrible Customer Service. NIce clothes, too bad they are so hard to deal with.

February 9, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Melinda! Thank you for sharing your feedback. We sincerely apologize for the frustrating experience you had with our exchange process. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for you! Could you email us at [email protected] about your order and we will work out a solution with you

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Amazing quality and so unique. Absolutely love mewmew! Would definitely recommend!

January 30, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi madison! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

The dress looks amazing

The dress looks amazing, exactly as on the picture from the website. Highly recommended

February 9, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Natalie! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

ABSOLUTELY PERFECT!!

ABSOLUTELY PERFECT!!! Like the pictures

December 31, 2025
Unprompted review
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Reply from Mew Mews Fashion

Hi Mascia! Thank you for your enthusiastic review! We work hard to ensure our products live up to the photos and your expectations, so reading "ABSOLUTELY PERFECT!!" truly made our day. We sincerely appreciate your support.

Rated 4 out of 5 stars

So comfortable and flattering

So comfortable and flattering. Definitely ordering again for next event!

February 8, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi John, thank you so much for your feedback! We're thrilled to know you find our product both comfortable and flattering. That’s exactly the experience we aim to create. We appreciate you taking the time to share your thoughts!

Rated 4 out of 5 stars

Super quick delivery and secure…

Super quick delivery and secure packaging. Dress is simply gorgeous!

February 4, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Jorgen! Thank you for highlighting our delivery service! We prioritize getting your order to you safely and promptly, so we're very glad to hear that met your expectations. We hope you're enjoying your purchase!

Rated 5 out of 5 stars

Great quality and on point fit of an embellished dress

I ordered an embellished dress and it was beautiful! It was delivered very quickly and although I had to exchange for a different style, the size was on point and the customer service was prompt and easy to follow for an exchange. I would definitely order from them again!

January 30, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Andrea! Thank you for this wonderful and detailed review! We are so happy to hear that you loved the embellished dress, and that the fit was perfect for you. It's also great to know that our customer service team could assist you smoothly with the exchange. Your comment about ordering again is the highest compliment we could receive. We look forward to serving you in the future!

Rated 5 out of 5 stars

Amazing dress ♥️

February 4, 2026
Unprompted review
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Reply from Mew Mews Fashion

Karina! Thank you for your lovely feedback. We're so glad you love your amazing dress ❤️ Looking forward to dressing you again!

Rated 5 out of 5 stars

Great experience

Both times I ordered from them, the delivery went smooth and the dresses were a show stopper.

February 3, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Ana!Thank you so much for your kind words! We are thrilled to hear that you love your dresses and that your shopping experience was smooth. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Mew Mews Fashion best products ever

Mew Mews Fashion has the best product quality that I have experienced. Their customer service is impeccable and the delivery delays are very short. I am extremely happy with all the products I have received so far and will continue to order more! 🥰

February 3, 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Andrea! Thank you so much for your wonderful feedback😊 We are thrilled to hear that you're happy with our product quality, customer service, and speedy delivery. Your support means the world to us—we can't wait to serve you again soon!

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