Awesome customer service and a beautiful dress. I ordered my dress and it came was tight on my upper body so I emailed them and they responded so fast and offered me three great choices including retu... See more
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Founded in Aug 2021, Mew Mews is a woman fashion and lifestyle brand committed to helping women of all shades and shapes feel confident and sexy. Every time you purchase our hand-made dresses designed with love, you are not only investing in yourself but also supporting a woman-owned business and helping us empower women all over the world.
United States
Replied to 98% of negative reviews
Typically replies within 1 week
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This company is the definition of 'bait and switch'... in the past I ordered $$$$ pieces and they were great quality for the money and as advertised. I bought several pieces back in December for holiday parties, NYE, and my January birthday and they were ALL HORRIBLE. Cheapest material and embellishments, with them already falling off or hanging on by glue. This fast fashion at a premium price, and they also don't tell you that some pieces will take 2-months to receive. I actually forgot about the dress I ordered back in beginning of December and arrived today. I literally laughed at it when I opened it, it is by far the most sad excuse for a 'top quality' influencer favorite dress (Qaeltrix Strapless Acrylic Mini Dress) I am just going to throw it away. Please be aware as you won't get what you pay for ordering from this company. I will NEVER purchased from here again and cannot express my warning and disappointment enough.
They lost my package, I never received it . it was supposed to be for Halloween (10/2025) four months later (2/26) it still hasn’t arrived , I told them to refund me - they told me they can only give me a partial refund and charge me $15 for shipping ! For a package I never received . this is unbelievable. Will never be ordering from them again
Delivery was fast, and the dress? Was exactly as seen in their shopping website! Even prettier.
My perfect size was sent to me and I enjoyed shopping from them!❤️

Reply from Mew Mews Fashion
i ordered a dress from mewmews back in December of 2025, the package was expected to arrive 2 weeks after i’d placed my order. I kept checking the shipping updates every so often as i do with most of my orders and i didn’t see much of an update upon my item (about just under a month after ordering) so i contacted the UK delivery service for MewMews (Yodel) who then told me my address is invalid and i had to fix it for them to send the item, so i did. Then I had no further updates for another 2 weeks before having to email again to locate my package to be told it was under a stop and return. It was cutting close to the event I wanted to wear my dress for so I had started to panic, having read the reviews on trust pilot I went straight to my bank and placed a dispute before informing the company. My bank gave me the money back temporarily and I thought maybe id had a close call and it was all over. Only to find out this morning (11th of February 2026) that the company has challenged the dispute even though I never even got my dress and they have it now. This issue has really upset me as I wasn’t even able to go to my event as i had installed far too much faith in this company in believing that it would arrive before it got too late which meant when I had refunded it, I had no time to get another dress. Now I’m being told that my dispute is being challenged when I never even received my delivery? This has made me feel incredibly anxious and frustrated as this dress costed £90 and now I don’t think I’m going to keep my money or anything, if the challenge results in my dispute money being given back to the company I’m £90 out of pocket and not a mere thing to show for it aside from stress and frustration. Safe to say I will never ever be buying from here again after this nightmare.

Reply from Mew Mews Fashion
Great quality and gorgeous dresses, always something special ❤️

Reply from Mew Mews Fashion
Stunning dress, beautiful quality, and a perfect fit! The fabric feels premium and looks even better in person. I received endless compliments—Mew Mews did not disappoint me. Highly recommend!

Reply from Mew Mews Fashion
A high fashion and high luxury product. Perfect shipping and you make a great impression with these dresses.

Reply from Mew Mews Fashion
I had a great experience with Mew Mews Fashion. The designs are stylish, the quality is good, and the items look just like the photos. Shipping was smooth and everything arrived nicely packaged. Overall, I’m very happy with my purchase.

Reply from Mew Mews Fashion
The dress is stunning!
The fit is perfect and it came exactly as described. It is beautifully made. It's more then what I would normally spend on a dress but worth every cent!
Very happy with my purchase.

Reply from Mew Mews Fashion
Terrible if you need to exchange or return. I bought a dress and it was too large in the bust. I asked to return and they accepted by return. I asked for a different style as I was afraid the same style my not fit me in the waist. I ordered a medium as the bust size seemed correct and it noted the dress was stretchy. The bust measures 28 inches across. I'm a 35 inch. This is a lot of stretch. I asked to exchange for a larger size and they denied me. Stating, they only allow one exchange. Terrible Customer Service. NIce clothes, too bad they are so hard to deal with.

Reply from Mew Mews Fashion
Super fast delivery. Amazing quality and so unique. Absolutely love mewmew! Would definitely recommend!

Reply from Mew Mews Fashion
The dress looks amazing, exactly as on the picture from the website. Highly recommended

Reply from Mew Mews Fashion

Reply from Mew Mews Fashion
So comfortable and flattering. Definitely ordering again for next event!

Reply from Mew Mews Fashion
Super quick delivery and secure packaging. Dress is simply gorgeous!

Reply from Mew Mews Fashion
I ordered an embellished dress and it was beautiful! It was delivered very quickly and although I had to exchange for a different style, the size was on point and the customer service was prompt and easy to follow for an exchange. I would definitely order from them again!

Reply from Mew Mews Fashion
Both times I ordered from them, the delivery went smooth and the dresses were a show stopper.

Reply from Mew Mews Fashion
Mew Mews Fashion has the best product quality that I have experienced. Their customer service is impeccable and the delivery delays are very short. I am extremely happy with all the products I have received so far and will continue to order more! 🥰

Reply from Mew Mews Fashion
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