I sleep so well in Piglet in Bed and our guests always comment warmly on what a delicious nights sleep they had in their linen sheets, pillow cases and duvet covers. You can tell how much a company ca... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Linen bedding and pyjamas for ultimate comfort and a naturally effortless look.
Contact info
Piglet in Bed, Unit 420, Chinaworks, Black Prince Road, SE1 7SJ, London, United Kingdom
- [email protected]
- pigletinbed.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My gf loves the brand great gifts
My gf loves this brand great gifts she loves the quality and design
Virtually no Customer Service which is…
Virtually no Customer Service which is surprising for a company selling high end goods. There’s no telephone number, you have to email, they can take weeks to answer, same if you have to email them back. So it drags on. Most of the issues could be resolved in a two minute phone call, very stressful and has put me off using them again.
The most beautiful bedlinen 🌸
While seeking advice in the Bath store alongside purchasing the chosen bedlinen on line I have been so very impressed by the level of customer service. The items received are as hoped, beautifully made and an absolute dream to sleep in. Will continue to purchase my linen for here.
Great for my neck issues
I ordered the king size merino firm pillow - it has been a life saver for my neck issues and post spinal surgery.
Lovely packaging. Fast delivery.
Love the mix and match bed sets
Love the mix and match bed sets! Always feels like a treat to chance the mood of a room!
Gorgeous quality and fast delivery.
Amazing customer service and lovely quality
Piglet in Bed has amazing customer service after I had some questions about my delivery, super helpful, caring and friendly. Their products are so beautiful and are incredible quality. I am thrilled to have found a brand that uses such lovely non toxic materials with stunning designs!
May use AI-assist with repliesRead more
I love the items I’ve bought from…
I love the items I’ve bought from piglet in bed. I just wish, as they have your email address, they can notify you when something’s being discontinued. They items aren’t inexpensive so I’ve been buying items over time only to find the sheets I wanted to match an existing item are no longer sold. That said, I do very much like what I have bought and would recommend them.

Reply from Piglet in Bed
After reading all the positive reviews…
After reading all the positive reviews I am disappointed with the quality of the linen blend fitted sheet. There is pilling and some bobbly parts before I've even washed it. The colours are lovely but I won't be purchasing anything further as I don't think the quality reflects the price.
Beautiful but sadly DOES NOT LAST
I have to start off saying the only bedding I’ve used for the last 6/7 years is Piglet in Bed, in the master and guest bedrooms and I love the designs and mix and match element. However 2 of the kingsize fitted sheets have worn holes through, huge, massive holes which is beyond disappointing given the price of them and considering both were less than 2 years old at the time. Linen should last for way longer than 2 years especially when they are rotated, not used every week. I absolutely love their products but can’t risk buying them and the same thing happening again
I received excellent customer service…
I received excellent customer service in the Piglet in Bath shop. As a new customer, the linen and linen mixes were explained, along with advice on how to style a bed with different colours and patterns. The Bath assistant was friendly and the shop felt relaxed, not 'sales-y'. They could answer all my questions and were clearly knowledgeable about the company. I bought a very pretty pillowcase set (linen mix) which I love and have now been sending photos to friends. I am so pleased with my bedding and am now definitely going to buy more.
Always great customer service in the…
Always great customer service in the Harrogate store, and the best bedding 😊
I should have read the reviews before…
I should have read the reviews before ordering. I placed an order — for which PiB took the money the very next day. Fast forward, and still no order. The Shop app is vague and neither PiG or Shop provide any updates as to how the order is progressing. They failed to respond to email and so forget any customer support. PiB have goven me no optiom but to raise this as a dosputr with the bank to retrieve my money.
I would advise anyone considering ordering for PiB — don't! Go to one of the many other reputable bedding companies who will honour the delivery. This bunch of thieves do not.
Edit: order arrived but it was incorrect. I did message PiB and got a reply the very next day apologising for the incorrect item and issuing me a full refund and an e-gift card, as way of apology. Therefore, I have increased my rating to reflect their prompt reply and handling of the error.

Reply from Piglet in Bed
First set of 100% bed Linen from Piglet…
First set of 100% bed Linen from Piglet in Bed and what can I say apart from WOW, the fitting is perfect, I almost didn't buy the fitted sheet because they have always annoyed me popping off the corner of the mattress, well there is no chance of that the way they have designed and made their fitted sheet, and tassels in the top corners of the duvet cover to hold your duvet in place, so I have just stitched ribbons on the corners of my duvet to tie them in to the cover, no more lost duvet heading down the cover hooray. Once fitted yesterday after work it looks so inviting I thought sod it I'm going to bed and it was only half past six, pure bliss what a nights sleep, there is just one really major problem, I didn't want to get out of bed in the morning and its quarter to six this evening and I am seriously thinking about getting into bed. Thank you Piglet in Bed, you pay for what you get in life and I got quality in every manner, I am already on the website choosing the colour combos I want to get for the next set, strips I think. If anyone is looking to buy these products but are thinking it's quite expensive all I can say its worth every penny for this five star Piglet.
Bought one of their robes
Bought one of their robes, fantastic quality and speedy delivery! Would definitely recommend
I've slowly been transitioning all of…
I've slowly been transitioning all of our bedding to Piglet In Bed! It's quality fabric, long-lasting, and sleeps the perfect temperature. The company's customer service is also top-notch, with quick response times and helpful resolutions.
Customer service good, but reply is quite slow
Edited from previous review below. Piglet in bed did eventually contact me back, by which point the towels were out of stock. They refunded me for the faulty towel and then managed to source a replacement bath sheet. So great service in the end, thank you.
Original review:
I ordered a bundle of towels based on my friends glowing recommendations. On arrival, one of the bath sheets has a big pull in the fabric on the corner where it was folded. Piglet in bed haven't responded to my emails, and I am stuck with a faulty product out of the bundle, with no reply if the bath sheet can be replaced? No number to call and automated email response is not answered, despite branding themselves as a luxury brand. I would not order from this company again.
Best ever towels and bedding
I started with towels ( best I have ever bought) and now the brushed cotton duvet and sheet! Wow the best linen I have bought. Thankyou so much I am addicted now!
This company really cares
This company really cares! I had questions about my order and they personally took the time to write me and answer my questions. And I LOVE my new bedding! I do not know why I waited this long to get these sheets and duvet cover. I literally wake up every morning and think damn I love these sheets. It’s just a great way to start the day. And I look forward to going to bed in them. And I love to see the colors throughout the day :)
Basically I love these sheets and the customer service I’ve experienced with the company really makes me feel this is a good company that really cares about what they make.
I am super impressed with customer service and product quality
My second review in a week as I am super impressed with customer service, the packaging and the quality of Piglet in Bed products. I had my eye on the blue & stone knitted throw which I had seen in the Tunbridge Wells store during the sale on Sunday but didn't pick it up then. When checking on line it was showing as no longer available so I called the store & spoke to Robyn who confirmed they still had the one I had seen available, still at the sale price and she put it aside for me. When I picked it up this morning, I asked if there could be another hiding in one of the other stores as it is a discontinued item. Robyn called around and found one in Harrogate and sent me a payment link so I could purchase a matching throw for a second bedroom and have it delivered. The throw itself is divine, such good workmanship, luxurious to touch and a very generous size. The items are packaged really beautifully both in store and at delivery. Thank you team for such personal and high quality service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







