Stretta Music Reviews 67

TrustScore 3 out of 5

3.2

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Company details

  1. Music Store
  2. Book Store

Written by the company

Stretta Music ist Dein Online-Fachhandel für Noten und Notendownloads. Mit über 1,6 Million Artikeln, darunter rund 600.000 digitale Noten, finden Musikerinnen und Musiker aller Stilrichtungen genau das Richtige. Ob Klassik, Jazz, Pop, Blasmusik oder Orchestermusik – unser Sortiment bietet Noten für Klavier, Gitarre, Streicher, Bläser, Chor und mehr. Profitiere von unserer fachkundigen Beratung durch aktive Musiker sowie von regelmäßigen Übetipps, Porträts und Empfehlungen in unserem Stretta Journal, Campus, Newsletter und auf Social Media. Finde Deine perfekten Noten bei Stretta Music – als Printausgabe oder sofort zum Download!


Contact info

3.2

Average

TrustScore 3 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I ordered two music books from them and…

I ordered two music books from them and I had to wait for six months for them. They did let me know that one of the books were going to be delayed but not both. When I received the package there was a child guitar included by mistake. I thought it was a compensation for the wait but have no use for it so I put it in the recycling. Now they made me pay over 40€ for this. I'm never using Stretta again.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery and perfect packaging

I ordered some Godowsky scores on the1st of December. Two days later I received the confirmation email and in other two days I received my parcel in Italy. Very satisfied with the experience.

December 1, 2024
Unprompted review
Stretta Music logo

Reply from Stretta Music

Hello, thank you for sharing your positive experience with us! We look forward to helping you with your music needs again.

With musical regards,
Your Stretta Team

Rated 1 out of 5 stars

I ordered two books over a month ago

I ordered two books over a month ago. No one from the customer service has answered my numerous contacts and I haven't even been able to cancel my order. Never ordering from this company again.

October 7, 2024
Unprompted review
Stretta Music logo

Reply from Stretta Music

Hello, we are very sorry for the delay. In your case, the books had to be re-ordered from the USA and customs can take longer than expected. Unfortunately, writing another email without a reply resets the queue, so you may have been unlucky with our customer service. However, we cancelled and refunded your order just an hour before you wrote this review. We'd be delighted if you'd give our store another chance.

With musical regards,
Your Stretta Team

Rated 1 out of 5 stars

Delivery time ridiculous…

Not only are prices high and postage from the USA irrational when it would be straightforward to digitally send, the time for delivery is incredible and this is the second time I have been told delivery will be 5 weeks!

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Been ordering scores there for some…

Been ordering scores there for some months whenever those are not available in my country of origin, and sadly seems to be mostly available outside of Europe. Doing so allows me to save on very pricey shipping cost and import fees.
Stretta Music, for this purpose so far, has been great, quick to send things, reliable. I've had bad experiences with other shops but not with this one.

November 6, 2023
Unprompted review
Show reviews in all languages. (67 reviews)

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