Musicroom Reviews 14,991

The three books ordered were well packed and arrived more or less on time. However, the Evri delivery driver did not hand the package over properly but left it by the front door which is not regarde... See more

Complete change of view now - previously thought I had not received my order. The error was mine. Assumed my digital order would be received by email, but that's not the case. Digital orders are downl... See more

Excellent. French 'hard to get' edition, arrived even sooner than I expected and in excellent condition. But I would prefer that you did not use Evri couriers, they have often proved a problem in... See more

Music room offers a vast catalogue of sheet music available to download which is great. I purchased 3 titles. However in future I will take care to see the content and how many pages I’m buying as on... See more

Easy to find through Hal Leonard. Solo piano transcription of Alfred Cortot is masterly but technically demanding. Very good value for money. Previously had Berceuse as first edition. That movement is... See more

I am very pleased with this company because images and text is clear, making it easy to find what you are looking for. There is a very wide range of sheet music available and instructions easy to foll... See more

All fine, except item arrived late due to Evri changing delivery days several times without proper advance notice or explanation; not for the first time! Perhaps a different delivery company could be... See more

I've needed to order many extra copies of music since early January due to an influx of new male members. How lucky are we as we are a SATB choir. Musicroom is always my first port of call, easy to n... See more

Ordered music which still hadn't arrived. Contacted them to find a kind and positive response. Further sheet music sent and received. Royal Mail no help. Ive bought from them before and would hi... See more

I was so happy with the product I purchased (as a gift for someone) (so were they) The guitar came with a bag, music and all parts required however pricing was more competitive at the The Music Room... See more

I always have a look at the regular email from Musicroom as I play the piano and like to what is new in stock which might provide a challenge. I saw the book called “Peaceful Jazz” a collection of 30... See more

The music sent was not for the piano as it had been described as only had the treble clef. To return you first have to follow a long process to get a return number, when print out a return form yourse... See more

I ordered some things. The following day I ordered the thing I forgot and everything arrived together in the same box. That was nice. My experience shopping here a good few times now has always been... See more

Sheet music arrived promptly and well packed. 10 copies were on back order and they arrived only 3 days after the main order. Good tracking information too. It would be great if I could order just 1 o... See more

Due the couriers fault I still hadn’t received my item after 9 days even though the expected delivery time was 2 days. After contacting music room they immediately dispatched another item which was... See more

The books are wonderful and will be most helpful when assisting friends and family learning the piano. Thank you for all your kind assistance. Delivery with Evri more of an issue but they did resolv... See more

I have used your company twice now and I’m so very pleased with the service you offer. Deliveries arrive in a timely manner and the two separate reciprocates that have received one of your music boo... See more

Musicroom's broad range rarely fails. Easy to order online but always helpful with any query. Latest delivery was very prompt. My first 'port of call' always !

I have a reliable, patient, encouraging and very helpful piano teacher. It has always been my heart's desire to play piano and I am making progress with on-line lessons even in my old age ...It's neve... See more

I needed 3 separate pieces of music in Choral parts and found them all on the Musicroom Web Site. The prices were very reasonable and all three pieces were available for purchase. I ordered them and... See more

Sadly, the courier lost the package. I waited over two weeks. Fortunately, musicroom reissued the books pretty speedily and I received them after a couple of days. Not happy with delivery firm, Evri,... See more

I ordered a children’s book in November for Xmas. It was to play a left-handed guitar. The child decided they wanted to play right-handed guitar so I asked musicroom.com if I could exchange the book f... See more

I ordered a piano book over two weeks ago. I was told it shipped the day after ordering and delivery was clearly stated as 2–3 days at checkout. After chasing them by email, I was then told to “allow... See more

I'm probably naive but when I saw the title I imagined it meant beginning playing blues rather than beginning playing music altogether. So the whole book was aimed at beginners. If you could show thum... See more

Item not delivered successfully. Despite having a safe place specified and indeed someone being in at time at delivery, the item was photographed on doorstep but then disappeared by the time my email... See more

Ordered two books on 8th July. Can see Evri received on Wednesday 9th and updated tracking on 10th July. Since then nothing. Clearly evri lost them which they have acknowledged. Logged a call with... See more

Have used Musicroom for years, but changing supplier now. Can no longer guarantee a quick, safe delivery since they changed to Evri. Now had 2 orders 'disappear', another left on the doorstep to get w... See more

I never received this order, Transaction date: 16 Dec 2025 Order ID 89633478889854 and then l am asked to put in a review, well what can l say? Most disappointed because l could not find an email ad... See more

I ordered music for B flat clarinet as I had already purchased the piano accompaniment and received firstly a piece for cello and secondly for basset horn. Neither of these pieces are what I ordered.... See more

Placed an order for multiple records and they’ve cancelled them all and are apparently issuing refunds. They took my money as soon as I ordered but here I am five days later still waiting for refunds.... See more

Goods arrived much later than I expected. Courier kept changing time and I had planned using music books with student lessons. Additionally 2 of the books arrived bent so I cannot charge full price to... See more

Awful company at accepting orders and then not sending goods. Just an apology email. Happen to me too often and to other people i know. It is simply unacceptable. As the saying goes if its too good to... See more

The product as usual was good quality and just as described. The reason haven't given 5stars is down to the fact you are now using Evri to deliver. I used to receive my order within 24 hours of my ord... See more

I bought a Christmas gift of a soprano ukulele. Although it was mid-December, the delivery window quoted left plenty of time for it to arrive. In the event, the ukulele was coming from Europe, not the... See more

At the time of buying on the Friday l was given a date for delivery of just two days later on the Sunday. But this was not the case. I then had an email the next day Monday to say my order was out for... See more

I had ordered two items: only one was sent (the invoice inside the package listed both). I contacted Customer Services, who arranged for the missing item to be sent.

On your website I couldn't see a preview of the music (Karl Jenkins - Benedictus (from the Armed Man) voice and piano) - only the cover sheet was shown, so I ordered it in good faith. The original mus... See more

My order arrived very swiftly and in great condition. The only problem is that Musicroom use 'Evri'. On this occasion I was lucky and they got my delivery right. But in my area they are notorious for... See more

Music room provided me with a piece of music (Ludovico Einaudi’s ‘Jay’)…a gift of his namesake for his birthday. Easy to order, delivered via PDF…saved and forwarded on for printing. Superb service an... See more

No problem with the order but you used Evri to deliver as the only free option. Of course they delivered to the wrong place and then told me they had got it right. I would such them as a delivery opti... See more

Sadly the first book of Scarlatti piano sonatas ordered 5 weeks ago never arrived and the replacement I was told has been sent is not here 3 weeks later so I’m asking for a refund. Communication could... See more

My order was dispatched promptly after I placed my order. However, the item did not arrive due to a problem with the courier. I contacted Isobel, who immediately arranged a replacement which arrived 2... See more

My anxiety levels are through the roof! I find Musicroom a useful resource for music until it comes to paying. Their system seems to require some sort of verification for payment so I checked with m... See more

I had a problem with a music book I ordered, ie. No Index and the page numbers in incorrect place. The customer service from Musicroom when I called was second to none. The problem was sorted and... See more

The music I ordered was supplied complete in one parcel, within about a week, for which I was grateful. Much better than my other previous orders - for quantity orders of choral music, which were de... See more

Music is always sent out promptly, often within the same day. The last three times, the shipper has delivered the parcel intact and within the timescale so our pupils have their music when it is neede... See more

After reporting that my item had not arrived according to delivery date, the team made sure that the order was chased up and sent out express delivery. Thank you for a quick and efficient response. It... See more

The music was not properly wrapped. The book was sticking out of the packaging. It was left on the doorstep of the wrong house in the pouring rain. The music book stuck to the flap of the envelope, le... See more