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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers express varied opinions regarding the products. Some people are satisfied with the quality of their orders, while others report receiving damaged or defective items. There are mixed views about the ordering process as well, with some customers finding the website easy to use and the product descriptions clear. However, others found it difficult to modify their orders once placed. People have voiced concerns about the delivery service. A significant number of consumers report delays, unexpected shipping origins (e.g., China), and issues with tracking their orders. Some customers also mention that the items were rerouted to remote pickup points, causing inconvenience. On the other hand, the user experience is generally viewed positively, with people appreciating the ease of navigating the website.

Based on these reviews

Rated 3 out of 5 stars

Updating my review and adding a couple of stars because, after a considerable wait- the holidays came and went and no gift -and after the package being sent to some remote “pick-up” point, the gift fo... See more

Rated 3 out of 5 stars

Email was sent with tracking information but the shipping status never changed. I sent an email inquiring about shipment that was never answered. Product did show up in a box that was not closed up pr... See more

Rated 4 out of 5 stars

We purchased a gift for our grandson for his birthday and it was not delivered. Fortunately we had other presents so the kids did not realize one was missing. Following up with LL, they verified the p... See more

Company replied

Rated 4 out of 5 stars

Happy with quality of order ..would like that is size L little bit bigger but it is only my preference... Was expecting little bit faster delivery but customer service is amazing as they answe... See more

Rated 1 out of 5 stars

Ridiculously overpriced products. I ordered the giant jelly balloons and the mini microscopes which cost several hundred dollars (beware, the products are advertised in US not Australian dollars). I... See more

Rated 1 out of 5 stars

Horrible company. Damaged and defective and they want me to send back at my cost. Absolutely ridiculous. They act like its normal. They said they accept returns but then they saying up to them if... See more

Rated 1 out of 5 stars

Delivery time way longer than stated. Much mmore importantly, this was a rechargable infants toy. All the instructions including the box are in Chinese characters. This is clearly in breach of... See more

Rated 1 out of 5 stars

Worst experience ever. Tried to buy to items for Xmas. After 4 days they cancelled one item but incidentally continued to offer it for sale on their website, they wanted me to take a gift card instead... See more

Rated 4 out of 5 stars

I liked the items available. Disappointed I wasn’t able to add to original order and receive the additional percentage off. Second one was placed within minutes, so that part makes me unhappy. Hoping... See more

Rated 1 out of 5 stars

Terrible service, computer answered emails, no one to talk to if there’s a problem, can’t track my delivery, comes from China which I had no idea since there website says NY, found out when I couldn’t... See more

Rated 5 out of 5 stars

I just ordered my 4 yo great grandson this Turborace Interactive game. I haven't received it yet but can't wait. It seems perfect for him since he LOVES cars and the games on it grow in difficulty so... See more

Rated 4 out of 5 stars

It was visually easy to see and order. The only issue is I found myself unable to switch or change the order. I felt once you hit add, you couldn’t take it off or change it. So, i basically closed it... See more

Rated 1 out of 5 stars

Giant jelly balls deserve a minus rating. Look good but last half an hour before bursting beyond repair. Having read recent review I don't think it worth complaining don't expect any type of refund.... See more

Rated 5 out of 5 stars

I gave my 3-year old grandson the Little Learners flower gardening set. He lives in Vancouver and I live in Ontario. He sent me a beautiful flower arrangement he had made with this toy. His parents te... See more

Rated 4 out of 5 stars

Clear pictures, description of garment consise. Sizing guide easy to understand but would have liked the option of buying different sizes in pant and top. Great colour range. I travel a lot so hopefu... See more

Rated 4 out of 5 stars

I ordered a kids watch and the balloon balls. The watch is amazing. Receiving the order takes almost 2 weeks because it comes from overseas. When I inquired as to when I could expect delivery, I recei... See more

Company replied

Rated 1 out of 5 stars

We bought the Giant Jelly Baloons, inflated to about 50cm (under the recommend) both split at the seam within 2mins of play. Terrible quality and were charged extra in US dollars not AU. Another c... See more

Rated 1 out of 5 stars

I can't rate this company low enough. Poor quality communication. Late arrival even after payment for assured delivery date. Getting refund is proving almost impossible. Product does not work,... See more

Company replied

Rated 1 out of 5 stars

Terrible communication. Took 2 mos to receive produced. When they got it, 2 out of 3 items were broken or did not work as described. Worst investment ever. Extremely disappointed. Don’t order Gra... See more

Rated 1 out of 5 stars

I ordered the Giant jelly balloon ball because it looked so fun & simple. This was a 100% disappointment. I’m so glad that we tried to blow it up before our grandkids arrived because that would have... See more

Rated 1 out of 5 stars

Get a feeling of being scammed. Sent for Littlecamp plush campfire set (reduced from £83 to £42). On arrival today, 1st Nov, we received the kids pretend camping set on Amazon for £12, not the one... See more

Company replied

Rated 1 out of 5 stars

I ordered Dec 2nd they promised delivery and shipping in 2-3 days. It’s now Dec 15th and no delivery. I tried email, calling, shipping and nothing!!! I tried tracking my order, it says something went... See more

Rated 1 out of 5 stars

Faulty item received after longer wait than expected. Returns policy means you have to send returned item to Puglia in Italy at your own expense. Cost of so doing was up to half of the original cos... See more

Rated 1 out of 5 stars

I ordered Christmas presents before Thanksgiving. It is now December 15 and gifts haven't arrived. The tracking says that the packages have been at a distribution center since November 28. The site sa... See more

Rated 1 out of 5 stars

I wish I had checked this site prior buying. ⭐ 1 star Very poor experience from start to finish. The delivery went missing and the company provided little to no support, despite my cons... See more

Rated 1 out of 5 stars

I did not get an immediate confirmation number on the order so I scrolled down and hit place order and didn't check and one order for 2 items. Emailed within 1 minute to see if someone could help. Wa... See more

Rated 1 out of 5 stars

Ordered a camera for grandbaby xmas gift, $52. It arrived about 3 weeks later and was a very poor quality. Made in China and shipped from California. Found another option from Walmart for $17, so pick... See more

Rated 1 out of 5 stars

The item arrived in a plain cardboard box. No images or anything. Alarm bells started ringing. The item was for our granddaughter for Christmas therefore not tried right away. The company were conta... See more

Rated 1 out of 5 stars

I purchased a mini microscope for my grandson. I was disappointed in the quality. I requested a refund. I received authorization to ship it back. The product was shipped from California but I was give... See more

Rated 1 out of 5 stars

Total absolute SCAM. After weeks of back and forth about the ridiculous need to shop returns to Italy, I finally sucked it up and shipped it as instructed. I just got notice that the item was “refused... See more

Company replied

Rated 1 out of 5 stars

Purchased a product that cost appox $300. I received one piece but nothing else. The tracking information remained the same "waiting for details". To this day, it still says "waiting for details".... See more

Rated 1 out of 5 stars

Misleading company presenting as safe good quality Montessori type toys meanwhile it appears based on the shipping that they are made and shipped from China which is known to not have a quality safety... See more

Rated 1 out of 5 stars

Ordered the giant jelly balloon ball. The seam around the air valve opened up during our first attempt at inflating. Probably only 16” wide at tha point and supposed to get twice as big. When I sca... See more

Rated 1 out of 5 stars

The Little Learners Toys company was quite difficult to work with and I would not recommend them. I reached out to the company to learn if a toy could be delivered before Thanksgiving 2025. I was giv... See more

Rated 1 out of 5 stars

Hello, this store is not legit and fraudulent. I placed an order for $215.01 and never received the items. The customer service Millie and Maria are unresponsive and looking for excuses as of why the... See more

Rated 1 out of 5 stars

I ordered a Christmas gift that never came. In tracking the package, it took a very long time (did not realize it was coming from China!) but then when it reached the USPS system the following is i... See more

Rated 1 out of 5 stars

Do not order from this company. The business address states New York but the toy is shipped from China. I paid highest expedited shipping which states 1-3 days and did not receive the item for over 3... See more

Rated 1 out of 5 stars

Worst experience ever. I am a73 old grandmother and trying to return an item is nothing short of nightmare,, Informed 3 weeks I tried to communicate with a representative of LL info was terrible.... See more

Rated 1 out of 5 stars

Order did not meet expectation. Website states free returns. This is not true. Product came from California but yet return process required to be sent to Italy with tracking number. This cost was more... See more

Company replied

Rated 1 out of 5 stars

Disappointing product and disappointing customer service. We were excited to give the "durable" giant jelly balloon ball to our son for his birthday, but it was really difficult to inflate and got pun... See more

Rated 2 out of 5 stars

I was supposed to receive the toy before Christmas. I paid for USPS shipping and the company is based in NY, the state next to me. Next thing I know, I'm receiving tracking updates indicating it arriv... See more

Rated 1 out of 5 stars

Rate them 0 . I do not enjoy rating businesses poorly but all toys malfunctioned within days of receiving same. Tried for months for clarification of damage - frankly totally mucked around. Avoid this... See more

Company replied

Rated 2 out of 5 stars

Waited ages for product it has turned up but poor quality and all instructions in Japanese. The same item much cheaper on Amazon ,the name Tiny Learns lulls you into thinking its an educational compan... See more


Company details

  1. Children's Toys Store

Written by the company

We offer fun and exciting games that will boost cognitive development through counting, the alphabet, shapes and colors.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Worst Customer Service Ever!

The Little Learners Toys company was quite difficult to work with and I would not recommend them. I reached out to the company to learn if a toy could be delivered before Thanksgiving 2025. I was given a fee to prioritize the delivery which I paid and the item arrived after my grandson's visit. Email responses were slow and it took weekd to get a return address to ship the item back only to learn that I needed to ship the item to Italy. Shipping to Italy would be approx. $115 and the item was $75.
Save yourself time and grief and look for another source of Toys for little ones.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!!!

Buyer Beware!!!! I purchased a few toys for my grandchild for Christmas. The toys were a bunch of junk claiming to be Montessori approved toys. I spent months trying to exchange the toys for a refund. Unfortunately, their return policy is a lie. In the end it would have cost me $90 postage to return the toys from the USA to Puglia, Italy. There is no USA company to return the products to. The products are shipped from China to a middleman in the USA and then forwarded to the customer. You are advised that if you return the items to the shipping company in the USA they will be thrown away! In addition the items I ordered were in unlabeled packaging from China. There were no identification list for the materials used, paint content or fiber content on any of the toys or the boxes. I have no idea if any of these toys were actually safe for my grandson to use. This company is a fraud and sells products that claim to be something they definitely are not. Please avoid my awful mistake and experience and NEVER purchase anything from this website!!!!

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

I will never order from this company…

I will never order from this company again. I tried to return the items through their site and then again with email. The return process would not work. They sent an address to return to in Italy. The items came from California. They would not provide any other address. The cost to return to Italy is expensive. They are not a reputable company.

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered my grandson a toy for xmas…

Ordered my grandson a toy for xmas allegedly reduced from £109 to £50. When opened on xmas day it wouldn’t work and was of really poor quality (made in China) . Reported this to the company via e mail and the didn’t respond and asked me to send a video of there and my attempts to make it work. This i did and waited. Only when i asked for progress did they respond suggesting I try a few things to remedy this. Needles to say that was a futile exercise and i reported this back to them. Then more silence until i chased them again whereupon they asked for yet another video which i provided but yet again no reply. Still trying to resolve this but add in the fact that the toy was very poor quality and in no way had the games on it that were claimed makes me feel like this is a rip off- would avoid them at all costs as they are based in New York and don’t see a way of getting any redress.

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service, toys not delivered

I bought 2 toys for my grandkids for Xmas. The toys were supposed to be delivered before Xmas. As of today January 28. Still no toys. The store claims they were delivered. They were not. At one point tracking said delivery was to Switzerland ( I live in Canada). Ther is no proof of delivery. Trying to contact customer support is useless. Half their emails get returned as undelivered ( yes , I,triple checked the address_. When they do contact me, they say they are looking into it. For the last 2 weeks , I have essentially been ghosted.. buyers beware, I understand items do get lost. But the company made no effort to resolve this, and very poor customer service.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

They DO NOT accept the returns in Italy

Bought a Montessori playhouse for a 1 year old in December.Turned out to be cheap,dangerous,Chinese crap. Asked to return and got told that I was liable for return costs....to ITALY. Sent it at a cost of £16.30, only to track it all the way and find out that they had NOT ACCEPTED THE RETURN, and was being returned to me. These people are the scum of the earth.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Awsome transaction

Wow what a great company. My wife lives in bogota and her friend needed a doll baby for a gift that was sold out there. I looked and was ecstatic when i seen that they ship worldwide!!! Perfect service for me to get the doll to her !!

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT order from this company

DO NOT order from this company. Toy took over 3 weeks to be delivered, does not work and although their website states "Free Returns" within 14 days, that is not true. They will not pay for return shipping and make it EXTREMELY difficult to get "permission" to return an item. Shipping return address that took me two weeks to get from them is in Italy and would have cost me $92 to return. Big scam and save your money and frustration. They are awful and do not try to help you resolve your issue. I had no idea item was being shipped from overseas with a 3 week delivery. No tracking info was available for weeks and then too late to cancel. Horrible company!!!

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid. Reviews on the website are fabricated. Quality is very poor. Scam. They do have a refund policy but takes them ages to reply and it costs you a lot of money to send the product over. Not worth it.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a Christmas gift that never…

I ordered a Christmas gift that never came. In tracking the package, it took a very long time (did not realize it was coming from China!) but then when it reached the USPS system the following is in response to tracking:
"the package with this tracking # was found to have counterfeit postage....and will not be delivered".
I, of course, contacted the company several times and have received no response. Fraudulent company.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a tablet on the 15th…

I ordered a tablet on the 15th December, to date i have not received this, i have contacted the company numerous times, now they are telling me it was delivered on the 13th January, they cannot tell me to where and the tracking is giving me no details, i have emailed this company so many times and i have got nowhere, they are so unhelpful, they took my money so easily but still not gift, I am utterly disgusted with this company and my experience with them and I will be telling everyone i know to stay well away from them

December 15, 2025
Unprompted review

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