Updating my review and adding a couple of stars because, after a considerable wait- the holidays came and went and no gift -and after the package being sent to some remote “pick-up” point, the gift fo... See more
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Review summary
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Company details
Written by the company
We offer fun and exciting games that will boost cognitive development through counting, the alphabet, shapes and colors.
Contact info
167-43 147th Ave, Jamaica, 11434, New York, United States
- (+001) 516-231-0328
- [email protected]
- thelittlelearnerstoys.com
Replied to 15% of negative reviews
Typically replies within 2 weeks
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The ease of using the site to shop and…
The ease of using the site to shop and the selection of toys.
Worst Customer Service Ever!
The Little Learners Toys company was quite difficult to work with and I would not recommend them. I reached out to the company to learn if a toy could be delivered before Thanksgiving 2025. I was given a fee to prioritize the delivery which I paid and the item arrived after my grandson's visit. Email responses were slow and it took weekd to get a return address to ship the item back only to learn that I needed to ship the item to Italy. Shipping to Italy would be approx. $115 and the item was $75.
Save yourself time and grief and look for another source of Toys for little ones.
Buyer Beware!!!
Buyer Beware!!!! I purchased a few toys for my grandchild for Christmas. The toys were a bunch of junk claiming to be Montessori approved toys. I spent months trying to exchange the toys for a refund. Unfortunately, their return policy is a lie. In the end it would have cost me $90 postage to return the toys from the USA to Puglia, Italy. There is no USA company to return the products to. The products are shipped from China to a middleman in the USA and then forwarded to the customer. You are advised that if you return the items to the shipping company in the USA they will be thrown away! In addition the items I ordered were in unlabeled packaging from China. There were no identification list for the materials used, paint content or fiber content on any of the toys or the boxes. I have no idea if any of these toys were actually safe for my grandson to use. This company is a fraud and sells products that claim to be something they definitely are not. Please avoid my awful mistake and experience and NEVER purchase anything from this website!!!!
Ease in navigating through web pages
Ease in navigating through web pages. Variety of options available for each age group.
I will never order from this company…
I will never order from this company again. I tried to return the items through their site and then again with email. The return process would not work. They sent an address to return to in Italy. The items came from California. They would not provide any other address. The cost to return to Italy is expensive. They are not a reputable company.
Ordered my grandson a toy for xmas…
Ordered my grandson a toy for xmas allegedly reduced from £109 to £50. When opened on xmas day it wouldn’t work and was of really poor quality (made in China) . Reported this to the company via e mail and the didn’t respond and asked me to send a video of there and my attempts to make it work. This i did and waited. Only when i asked for progress did they respond suggesting I try a few things to remedy this. Needles to say that was a futile exercise and i reported this back to them. Then more silence until i chased them again whereupon they asked for yet another video which i provided but yet again no reply. Still trying to resolve this but add in the fact that the toy was very poor quality and in no way had the games on it that were claimed makes me feel like this is a rip off- would avoid them at all costs as they are based in New York and don’t see a way of getting any redress.
Horrible customer service, toys not delivered
I bought 2 toys for my grandkids for Xmas. The toys were supposed to be delivered before Xmas. As of today January 28. Still no toys. The store claims they were delivered. They were not. At one point tracking said delivery was to Switzerland ( I live in Canada). Ther is no proof of delivery. Trying to contact customer support is useless. Half their emails get returned as undelivered ( yes , I,triple checked the address_. When they do contact me, they say they are looking into it. For the last 2 weeks , I have essentially been ghosted.. buyers beware, I understand items do get lost. But the company made no effort to resolve this, and very poor customer service.
I loved the variety of the items
I loved the variety of the items, also the suggestions of other add on's.
They DO NOT accept the returns in Italy
Bought a Montessori playhouse for a 1 year old in December.Turned out to be cheap,dangerous,Chinese crap. Asked to return and got told that I was liable for return costs....to ITALY. Sent it at a cost of £16.30, only to track it all the way and find out that they had NOT ACCEPTED THE RETURN, and was being returned to me. These people are the scum of the earth.
Awsome transaction
Wow what a great company. My wife lives in bogota and her friend needed a doll baby for a gift that was sold out there. I looked and was ecstatic when i seen that they ship worldwide!!! Perfect service for me to get the doll to her !!
Do not buy from this company
A return was approved but had to ship to Italy which would cost more than the product itself.
Very slow response time.
DO NOT order from this company
DO NOT order from this company. Toy took over 3 weeks to be delivered, does not work and although their website states "Free Returns" within 14 days, that is not true. They will not pay for return shipping and make it EXTREMELY difficult to get "permission" to return an item. Shipping return address that took me two weeks to get from them is in Italy and would have cost me $92 to return. Big scam and save your money and frustration. They are awful and do not try to help you resolve your issue. I had no idea item was being shipped from overseas with a 3 week delivery. No tracking info was available for weeks and then too late to cancel. Horrible company!!!
Loved the selection of toys for a range…
Loved the selection of toys for a range of ages.
The check out process was very smooth..
Avoid
Avoid. Reviews on the website are fabricated. Quality is very poor. Scam. They do have a refund policy but takes them ages to reply and it costs you a lot of money to send the product over. Not worth it.
I ordered a Christmas gift that never…
I ordered a Christmas gift that never came. In tracking the package, it took a very long time (did not realize it was coming from China!) but then when it reached the USPS system the following is in response to tracking:
"the package with this tracking # was found to have counterfeit postage....and will not be delivered".
I, of course, contacted the company several times and have received no response. Fraudulent company.
I ordered a tablet on the 15th…
I ordered a tablet on the 15th December, to date i have not received this, i have contacted the company numerous times, now they are telling me it was delivered on the 13th January, they cannot tell me to where and the tracking is giving me no details, i have emailed this company so many times and i have got nowhere, they are so unhelpful, they took my money so easily but still not gift, I am utterly disgusted with this company and my experience with them and I will be telling everyone i know to stay well away from them
Website presented the clothing and the…
Website presented the clothing and the accessories well, and was easy to navigate. The clothing is a true mix of unique with some classic touches.i know I’ll be shopping here again.
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