Top Gear Mobility Reviews 4,040

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided by the staff, highlighting their friendliness, professionalism, and helpfulness. Consumers appreciate the efficiency of the rental process, from pick-up to drop-off, and the clear communication throughout. People also value the quality and cleanliness of the vehicles, often receiving cars in new or near-new condition. The company's transparent pricing policy is a significant advantage, with reviewers noting the absence of hidden fees or unexpected charges. Customers appreciate the all-inclusive insurance coverage, which eliminates concerns about potential scams or extra costs. The convenience of airport pick-up and drop-off, along with the availability of shuttle services, further enhances the overall positive experience.

Based on these reviews

Rated 5 out of 5 stars

Our experience with TopGear Mobility in Alicante was simply outstanding— honestly, the best we’ve had with any car rental company. What sets them apart? No deposit, no credit card required—you just pa... See more

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Rated 5 out of 5 stars

estacionamiento anual: ¡Ya llevamos una semana en Top Gear Mobility! Todo salió bien, la matriculación, la conclusión del contrato y el transporte en la nueva furgoneta fueron muy buenos. ¡La Se... See more

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Rated 5 out of 5 stars

The car arrived quickly, as ordered online. The service was friendly and spoke excellent English and Spanish. After the rental period, I returned the keys and the car, and the matter was resolved with... See more

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Rated 5 out of 5 stars

The best car hire experience we've ever had! You pay a bit extra than other car hire at Palma airport but you get everything included, no hidden extras, no hard sell, staff all polite friendly and pro... See more

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Rated 5 out of 5 stars

Can’t recommend these guys enough such a slick process from start to finish hassle free driving with no u expected charges to worry about the price you are is the price you pay. No waiting about on ar... See more

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Rated 5 out of 5 stars

Excellent service all round from top gear mobility at Alicante. Prompt pick up and return. Car quite new and in perfect condition. Staff on pick up and return friendly and helpful, different from m... See more

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Rated 5 out of 5 stars

Easy online booking system. Good selection of vehicles to choose from at reasonable prices. Excellent customer service team.Direct telephone service for pickup / drop off times. We would highly recom... See more

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Rated 5 out of 5 stars

We were super happy with our rental car! It was quite new, very clean, and had great features. The pick-up and drop-off at the airport were smooth and easy – the car was delivered right there and retu... See more

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Rated 5 out of 5 stars

Excellent service: car was immediately available when we walked out of the airport building. The car was a larger model than expected en very clean. The return also went smoothly. We will certainly bo... See more

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Rated 4 out of 5 stars

Received a nice and clean car at PMI. Friendly and professional office staff. Return was smooth and quick. The only thing negative was pickup delay during transfer from airport. Also the driver does... See more

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Rated 5 out of 5 stars

Absolutely great, couldn't be better. Very fair rates, all extras are included, including full insurance, new cars. The pick-up from the airport came within 5 minutes, superfast shuttle to their of... See more

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Rated 5 out of 5 stars

The team at top gear mobility are brilliant, although we had to wait 90mins at arrivals for the rental car due to a back log of delayed flights we were kept well informed of progress and their custome... See more

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Rated 5 out of 5 stars

Absolutely love this company !! Extremely reliable, extremely friendly and extremely excellent overall service. Not once has this company let me down. Good communication, before, during and after ou... See more

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Top service from start to finish Rented a car recently from Top Gear Mobility and couldn’t be happier. The process was simple, staff were friendly, and even when I had an issue with a damaged t... See more

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Rated 5 out of 5 stars

Everything was amazing, car was new and very clean, the minibus that picked us up from the airport was there as soon as we landed, the whole process took no more than 10minutes, no hidden fees, no dep... See more

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Rated 5 out of 5 stars

We recently rented a car in Alicante and couldn’t be happier with the service! We got a nearly brand-new Nissan Qashqai that was spotless, comfortable, and a real pleasure to drive. Our fligh... See more

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Rated 5 out of 5 stars

This was a lovely experience start to finish. There are several car hire companies where you just don't know what's going to happen after you return the car and what the extra charges are going to be.... See more

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Rated 5 out of 5 stars

I was given a nice new car, well equipped for a good price in a low season. I liked the process of handing over and returning car within a paid parking, so no worries if you're staying at wrong place... See more

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Rated 5 out of 5 stars

I have used Top Gear for several years now and have nothing but praise for their service. The staff are always friendly and helpful both when dropping my car off, and when collecting it back. I ra... See more

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Rated 1 out of 5 stars

Customer serivce is awful - they make mistakes and blame you. They're nice and friendly, but always blame you for their errors. Wouldn't recommend them to anyone, for anything, whether parking or ca... See more

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Rated 1 out of 5 stars

CUSTOMER SERVICE AND APPRECIATION I had not received details of new 2 year contract proposal and decided to not renew. I was charged 32euro for 2 nights parking until I could take out my car. Damage... See more

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Rated 5 out of 5 stars

Excellent! The car was almost new, clean and very well in order. The service was friendly, Pickup at the airport, the hand over and return of the car was fast and without hassle, even in the high s... See more

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Rated 4 out of 5 stars

Very happy with the car provided and overall experience during pick up was very fast, easy and straight forward. This was our first time using the company so I did not realise that 15 min is not en... See more

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Rated 5 out of 5 stars

Top Gear Mobility made everything easy and stress-free. No deposit was required, which I really appreciated. They work 24/7 and delivered the car exactly when promised — and picked it up just as smoot... See more

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Rated 5 out of 5 stars

Excellent service, everything up front and no hard sell on other services at the desk. Great specification of car and very friendly staff. This is how car hire should be when abroad, I’ve had so man... See more

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Rated 5 out of 5 stars

Simple, fast delivery and return of the car. Car was clean and new. The price included the full coverage and second driver. Worth every cent paid above those cheap rentals that are later not returning... See more

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Rated 5 out of 5 stars

I've used Top Gear Mobility half a dozen times now and each time, it has been very straightforward. Communication is always spot on. Meeting them to collect the car is a breeze, as is returning... See more

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Rated 5 out of 5 stars

I am a frequent traveller to Alicante. I found Topgear mobility to be the most hassle-free and with lowest wait time at Alicante airport to pick up and drop off your rental car. Friendly operators and... See more

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Rated 5 out of 5 stars

Stress free, met at the airport, no waiting around. No stress over extra insurance or petty arguments over damage, free extra driver, car was clean and new. Staff friendly and helpful. Recommended. Wi... See more

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Rated 5 out of 5 stars

Everything went smoothly from start to finish. The service was great, the staff were professional and friendly, and there were no hidden fees or unpleasant surprises. Everything was transparent and ho... See more

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Rated 5 out of 5 stars

Good experience Quick transport to and from the airport. New car in perfect condition. We did vacuum the car at the nearby station before dropping off to get rid of the sand, because the staff remin... See more

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Rated 5 out of 5 stars

I had a great experience renting a car from Top gear mobility car hire, this company is easily the best car hire I’ve ever had by far. The price you get given is the price you pay no hidden charges or... See more

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Rated 3 out of 5 stars

1. Your pitch to get customers to invest in your company is confusing and feels unnecessary. 2. Your prices are too high compared to other companies 3. It is negative that you cannot book an agree... See more

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Rated 5 out of 5 stars

It was my third time using Top Gear Mobility from Alicante Airport. The service was exceptional from start to finish every time. The staff are extremely professional and friendly. I will use them agai... See more

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Rated 5 out of 5 stars

Great car rental company! The car was almost brand new, clean, and in perfect condition. Service was top-notch — everything was fast, clear, and hassle-free. We were very satisfied, give 5⭐️, and high... See more

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Rated 5 out of 5 stars

Very serious society, very cool & directly protect option including in basic price !! Cool peoples in shop to explain all rental detail’s. Very nice experience, and sure if I come back next Time in... See more

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Rated 5 out of 5 stars

Great straightforward service with good prices. Car ready at the airport, quick paperwork checks and friendly staff. Super easy drop off process too. I like the fact that what you pay is the total, n... See more

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Rated 5 out of 5 stars

After several absolutely terrible experiences with other car rental companies, I decided to go with another rental company. I googled who the best car rental company was, which led me to Top Gear Mobi... See more

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Rated 5 out of 5 stars

Genuinely can’t recommend this company enough. I was very nervous about hiring a car in Mallorca based on numerous rental reviews about insurance scams, expensive policies, charges for pre existin... See more

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Rated 5 out of 5 stars

We had a 5 seater as there wasn't a 7 seater available but they kindly changed it a few days later for a 9 seater made our holiday so much better, the company are so professional and friendly, the veh... See more

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Company details

  1. Car Rental Agency

Written by the company

Car rentals and parking services at Alicante and Palma airport. Our goal is to provide a high quality customer service, with a Meet & Greet service at Alicante airport arrivals terminal and fast shuttle service at Mallorca airport. We always do our best to improve your experience and to make our customer service unbeatable. We make everything easy upon arrival. We also offer other services and extras to complete your car rental booking. You have the same-same fuel option, so just return your vehicle with the same level it was collected. Then we offer unlimited kilometers in all rentals and the possibility to add child seats (subject to availability and with an extra cost). Alquiler de coches y parking en los aeropuertos de Alicante y Mallorca. Servicio cercano y de calidad por y para los clientes. Entregamos los coches en la terminal de llegadas del aeropuerto de Alicante y contamos con un rápido servicio de shuttle en el aeropuerto de Mallorca. Siempre damos lo mejor de nosotros para que nuestro servicio de atención al cliente sea impecable, y lo hacemos todo fácil hasta la recogida del coche. También ofrecemos una serie de extras para completar el alquiler, cobertura completa en todos los alquileres y kilometraje ilimitado.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great cars

Great cars. Simple rules. No deposit. Full insurance included in rate of car.
I recommend 100%

February 9, 2026
Rated 5 out of 5 stars

Great service

Great service, car delivered just outside the terminal exit ene returens it at the same place, easy smooth car rental, professional staff.

February 9, 2026
Rated 5 out of 5 stars

Straightforward car hire

Professional straightforward car hire. Quality vehicle with an easy and convenient collection and drop off.

January 30, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your kind feedback! We’re delighted to hear you found our service professional and straightforward
We truly appreciate your trust and look forward to welcoming you again!

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. Huge thanks to Top Gear Mobility to made our stay perfect. 🫶

January 22, 2026
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Reply from Top Gear Mobility

Thank you for your lovely review! We’re thrilled to hear everything was perfect and that we could help make your stay so enjoyable.
Your kind words mean a lot to us, and we look forward to welcoming you again soon!

Rated 5 out of 5 stars

Excellent.....again

It was my third time using Top Gear Mobility from Alicante Airport. The service was exceptional from start to finish every time. The staff are extremely professional and friendly. I will use them again on my next trip.

January 21, 2026
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Reply from Top Gear Mobility

Thank you for your continued trust and for such a wonderful review! We’re delighted to hear that you enjoyed all three of your experiences with us.
We truly appreciate your loyalty and look forward to welcoming you again on your next trip!

Rated 5 out of 5 stars

Outstanding experience with TopGear Mobility

Our experience with TopGear Mobility in Alicante was simply outstanding— honestly, the best we’ve had with any car rental company. What sets them apart? No deposit, no credit card required—you just pay the agreed price, drive, and enjoy. They hand over the car with a full tank and expect it returned clean and with a full tank—simple and fair. No endless inspections, no hassle with deposits. Just a smooth, stress-free rental. We’ll definitely be back!

January 21, 2026
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Reply from Top Gear Mobility

Hello Joanna. Thank you for the review! We’re truly delighted to hear you had such a great experience with us in Alicante.
We can’t wait to welcome you back on your next visit!

Rated 5 out of 5 stars

Very fast and reliable service

Very fast and reliable service. Can't be beaten on price either. I wouldn't use anyone else. Staff are great too.

January 18, 2026
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Reply from Top Gear Mobility

Thank you for such a fantastic review! We’re delighted to hear you found our service fast, reliable, and great value for money.
We look forward to welcoming you again!

Rated 5 out of 5 stars

Great car rental company

Great car rental company! The car was almost brand new, clean, and in perfect condition. Service was top-notch — everything was fast, clear, and hassle-free. We were very satisfied, give 5⭐️, and highly recommend!

January 17, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your fantastic review and 5 star rating! We’re delighted to hear you were happy with the car, as well as our service.
Your recommendation means a lot to us, and we truly appreciate your trust. We look forward to welcoming you again soon!

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The team was easy to work with, very responsible, and quick to respond to messages and calls. Would definitely recommend this car agency!

January 12, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your fantastic review and recommendation! We’re delighted to hear you had a great experience from start to finish.
We truly appreciate your trust and look forward to welcoming you again on your next trip!

Rated 5 out of 5 stars

The car we rented was perfect and a great service

The car we rented was perfect. The car was delivered in time at the departure platform. So we were on our way in a few minutes. And returning the car also just took a few minutes.

January 12, 2026
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Reply from Top Gear Mobility

Thank you for your review! We’re delighted to hear the car was perfect for your needs and that both delivery and return were quick and on time.
We appreciate your feedback and hope to welcome you again soon!

Rated 5 out of 5 stars

exclent team

professional costumer sevice and the car was better than promised

January 12, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your feedback! We’re delighted to hear you were happy with our service and that the car exceeded your expectations.
We really appreciate your kind words and look forward to welcoming you again!

Rated 5 out of 5 stars

Great service, Great people!

I have used Top Gear for several years now and have nothing but praise for their service.
The staff are always friendly and helpful both when dropping my car off, and when collecting it back. I rarely have to wait for more than a few minutes for my car when arriving back at the airport, and it's always returned in the condition I left it, and washed!
My only issue is with the online booking, which a few times hasn't worked. However, I've emailed the team and they have always been prompt in responding and confirming my booking.
I have nothing but praise for this company, and have recommended them to several friends.

January 6, 2026
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Reply from Top Gear Mobility

Hello Nigel. Thank you for your continued trust and for such a detailed review. We’re delighted to hear you’ve had consistently positive experiences with our service and that our team has been friendly, helpful, and efficient over the years.
Your recommendations means a lot to us, and we truly look forward to welcoming you again on your next visit!

Rated 5 out of 5 stars

Recommended

Stress free, met at the airport, no waiting around. No stress over extra insurance or petty arguments over damage, free extra driver, car was clean and new. Staff friendly and helpful. Recommended. Will use them again, if I can.

January 8, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your fantastic review and recommendation! We’re delighted to hear you had a stress-free experience,
We truly appreciate your trust and look forward to welcoming you again next time!

Rated 5 out of 5 stars

Good airport car rental

Fast, efficient, no hassle and very responsive. They deliver and pick back the rented car directly at ALC airport.

January 4, 2026
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Reply from Top Gear Mobility

Thank you for your feedback! We appreciate your kind words and look forward to welcoming you again!

Rated 5 out of 5 stars

attentively, easily and conveniently

Everything was as promised. Fast, convenient, inexpensive, and with full coverage. The cars are new and in excellent condition. I highly recommend it.

January 5, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your fantastic review! We’re delighted to hear everything went as promised,
Your recommendation means a lot to us, and we look forward to welcoming you again soon!

Rated 5 out of 5 stars

Excellent service. You know what awaits you.

The car arrived quickly, as ordered online. The service was friendly and spoke excellent English and Spanish. After the rental period, I returned the keys and the car, and the matter was resolved within three minutes. The car is always fully insured, so you don't have to worry about damage. It's never broken down, so I have no experience with unusual situations. I've used them several times.

January 3, 2026
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Reply from Top Gear Mobility

Thank you Piotr for your detailed review and for being a loyal customer!
We truly appreciate your trust and look forward to welcoming you again on your next rental!

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