KeyGo Rent - Alicante Aeropuerto Reviews 1,424

Generally all went well, ladies are doing great job there. The transfer was fast, no cues, the car was 1 year old, price was good too (without insurance). I would have liked the car to be cleaner out... See more

Everything was basically fine. The car was a bit older, but it worked well, except that it didn't have water in the windshield washers. It's also not nice that they block the money in your account bec... See more

Excellent service from a great team, honest and efficient, Key go rent, look after their costumers, we will definitely continue to use their services. It’s great to be able to rent a car and not worry... See more

Car rental process is made very organised. Ordering online. Using shuttle bus to get in office. And no queues and very helpful personel. What I would recommend is make available online location of shu... See more

Staff friendly and helpful from picking up at airport to receiving car .can be quicker picking up off airport than from airport car supplies. Once on there computer system with your details from previ... See more

Very nice experience, professional approach. They explained options with their insurance (didn't need it, have excess insured) with no push sell. Just pure facts what will happen if there is a damage.... See more

This firm are not out to rip you off or catch you out like many others, KeyGo offer a good service with excellent cars. Top tips are: make sure the credit card holder is also the booker/driver and all... See more

We have used keygo three times now and every time we had a great service, friendly staff and great cars , sometimes too good. Our recent trip we had a brand new i20 with 1000miles on the clock , I wa... See more

Excellent service, friendly staff. Tatiana was very curtious. I use Keygo at least 10 times a year and I have never had a problem. With other rental companies I was always in fear when returning my... See more

Brilliant service as usual, staff were excellent and friendly and I even got an upgrade. The car was almost new and a very comfortable drive. Again there were no hard sell or hidden costs and the enti... See more

Firstly , the car seats were dirty, secondly the rear wiper was defect , which the girl at the counter knew when I returned the car !!!!! The drivers do not help with the luggage . All other compa... See more

When i returned the car after 5 days rental, in which it was just parked outside of my property in Spain, the car hire Attendant went over te car with a toothcomb, obviously determined to find some mi... See more

We have used KeyGo for three years consecutively now. They are not the cheapest but the service is exceptional. Most front facing staff’s English is excellent which makes such a difference when my... See more

The location of the office is over 2 kn from the airport (but they send the shuttle to collect you). The rental is cheap but when I returned the car they found a microscopic scratch (looking old) in t... See more

Our experience with KeyGo Rent was absolutely outstanding. My flight arrived after their office was already closed, which could have been a real problem. However, my wife went to speak with them t... See more

Our experience with KeyGo Rent was absolutely outstanding. My flight arrived after their office was already closed, which could have been a real problem. However, my wife went to speak with them t... See more

Very rude staff. Quite an unbelievable experience. Unprofessional Customer Service and a shocking behaviour from both the unfriendly woman in the bus and the arrogant and rude woman who processes the... See more

I always choose KeyGoRent as the car rental company, when I go to Alicante. It is simple, the speak good English, the pickup from the airport works without problems. The process when I pickup the... See more

My 7th car hire experience with KeyGo went like clockwork and included a car upgrade which made us the first hirer to drive a Nissan Qashqui which is a new addition to their fleet for 2025 which I fou... See more

Rented the car for the third time. Friendly and helpful staff. Not pushing you to buying extras. Reasonable and fas service.quick shuttle to pickup and return. No hidden faults on the car for which th... See more

Been renting several times a year from keygo at Alicante as a walk in with no issues! Was refused the car today as I had not arrived on a flight they would not let me cover the excess by cred... See more

Do not use this company, they are a scam operation designed to charge you for non existent "damages" to cars. Their staff refuse to give names when we tried to dispute these charges and were extremely... See more

In addition to terrible customer service, I was charged €40 simply for wanting to return the car 15 minutes before their opening hours. After returning the car, I was then suddenly informed that I... See more

Car was according to expectations Meeting place at Alicante airport was wrongly communicated, thus we lost about 1 hour before we have been picked up. Intake procedure at Keygo took quite some time

Would give 0 stars if possible. Took money off my card for a scratch that was already there when I collected the vehicle. This was shown to them in pictures and has been emailed over to the sever... See more

Be very careful with KeyGo Car Rental. I booked a car online and went all the way to the airport to pick it up, only to be denied the rental unless I could provide a same-day flight ticket. This... See more

Insulted by rental staff I made a car reservation via Economy Car Rentals. When I arrived at the rental desk, the agent Raquel entered my details and quoted a price that was €5 higher than what w... See more

I had been a client for over 2 years with Key go renting on average 4 times a year. Normally they have excellent staff however yesterday evening I ran into a level of awful rudeness and arrogance from... See more

I have rented fro you more the 100 days last 1.5 years.However being a regular I don't feel any special treatment from your company. I never got upgrade , never got good car, never got a special disco... See more

We had a late evening flight that was delayed. They contacted us to let us know the latest they could remain open. I have used several car rentals from Alicante and have never been able to contact the... See more

The car rental itself was fine and the car was in excellent condition, but the experience with the agency was very poor. The shuttle from Alicante Airport was late—I waited 40 minutes and they didn’t... See more

Never again! A very poor rental company with dishonest practices. I had set my arrival time to the standard 10:00 AM, but arrived in the evening. I couldn't change this on the website. As a r... See more

I would not use any other car hire company at Alicante Airport. KeyGo offers friendly, helpful and speedy processing of your car hire without the high pressure pursuit of additional fees experienced a... See more

I rented a car in October , not the first time from Keygorent, such had dirty seats front and back , the rear windshield wiper was broken . When I returned the car I told them unfortunately they tol... See more

We have used KeyGo rent a car at Alicante airport so many times now we have lost count and that is because they’re fantastic. They are always super quick to collect you from the airport, speedy whil... See more

I've had some bad experiences regarding car rental, but KeyGo is an exception. So they are my favorite. This time I missed the return - thought it was Saturday, but it was Friday - but KeyGo took care... See more

Was given wrong location to wait at the airport, causing an initial 30 minute delay. Further delay when collecting the vehicle as not many staff. Took 1.5 hours to collect car. First child seat was di... See more

Great service , lovely car - almost brand new ( although you need a degree in how to use some of its functions !!) upgraded from what we’d booked at no extra cost. Picked up at 2am and quickl... See more

The electronic document system may aid company efficiency, but it is not the easiest thing to read on a phone. The location of known defects is not the easiest thing to confirm. The car I received... See more

Why oh why do they keep looking for ways to make life hard, now its "you must have a flight number or service will be denied"! We aren't even flying in so that's that! Tried to contact via website f... See more

Terrible service taken back to airport lady drove right past where we should be dropped just because she didn't want to park the bus leaving us a much longer walk to get into terminal which wasn't... See more

Do business honestly! My last rental from Key go rent left me with a bitter taste in my mouth! I was given an older BLACK FIAT PANDA with dozens of minor damages. As usual, not all damages were r... See more

I have rented with you several times now. Yasmina was the very first person who served me when I first started renting with you . I was served again this time by Yasmina and as always the service was... See more

Keygo said there was a mark on the alloy. It took me a long time to actually find this, so unsure how quick they did. This did not happen during the time of my rental. I have asked for an invoice t... See more