Wavy Amsterdam Reviews 92

Great product and very easy to use. Unfortunately, the customer service is nonexistent. They never respond to emails. Due to a glitch on their website during payment, I accidentally purchased two... See more

I was honestly quite disappointed with the wave curler I got, it was already scratched and looked like it had been used, the packaging was poor. It did not feel like a new or nice item. Very disappoin... See more

NEVER received order. NEVER received response to two emails. FRAUD DRAUD FRAUD. My credit card refunded my money, but so furious companies take orders they can’t fulfill & don’t care they are stealing... See more

I ordered a hair tool from this company through Instagram. It arrived over a month later, and it's only compatible with European electrical outlets (I'm in Canada). There is a supposed 30-day money ba... See more

I ordered 2 wavy pro wavers from an ad on instagram on 2/11/25. I then checked reviews on trustpilot after 10 days and was very concerned it was a scam. I have emailed several times with no response w... See more

Ordered product, paid for product, didn’t receive product. Automated responses to communication. I negatively reviewed wavy Amsterdam on trust pilot last week . I have received zero response. Someth... See more

SCAM !! The company send product directly from China , so you can buy same item from China cheaper - they show video on their website on a curl waves , which are taken from other website - the one I... See more

I ordered a Wavy Pro Waver from Wavy Amsterdam on December 5 and more than a month later I have still not received any shipping confirmation or updates. I have reached out multiple times through e... See more

I bought the short hair waver. No communication about its impending arrival which took over a week. The product itself looked and felt cheap. Sent a number of emails to their customer service emai... See more

Simple, made an order for the hair styling tool weeks ago, Nov 10. The day I placed the order my credit card showed the $77. purchase. And I received an email a week later asking if I’m enjoying my pu... See more

I am updating my last review on this company. The item did finally arrive. It takes so long to deliver as the item is shipped directly to the customer from china. The product is unbranded and the nam... See more

Still waiting for my order. No response from them - dreadful service Update after response. No my tracking link does not state that. Would you like me to share the emails and the automated respo... See more

Order didn’t arrive. No response from emailing. No other way to contact. Never received tracking number. Requested refund. No response. Tried to return payment through bank — as of yet not received.... See more

My order hasn’t arrived. I ordered 26 September 2025. The money was taken from my account and I received notice that it had been shipped but no actual tracking details. I’ve sent multiple follow up em... See more

I didn't expect much, to be honest. I have quite coarse hair and tools often don't do the job unless they're super strong. But this surprised me - once my hair is dry, it styles beautifully. I've used... See more

Product was never shipped!! They don't respond to messages left on Instagram or to emails. They have also deleted my Instagram comments regarding my order, meaning that someone does monitor tho... See more

3 weeks since I ordered, no updates on order status on the Shop link, and no replies to multiple emails from me asking about my order status. Like one recent review says, either I have been scammed or... See more

I ordered Nov 11, 2025. I received an email saying the product shipped but when I check the website, it says it has not. I have emailed twice and sent dm’s through IG, but have received no response... See more

It glides easily through my hair without creating frizz or flyaways. It’s quicker than a flat iron and works better on shorter hair.

If it were possible to give zero stars — or even a score below zero — it would still be too generous compared to the utter ineptitude this company has shown. Customer service is absolutely nonexiste... See more

Very bad...! I returned my order #2770 and paid the full return costs from Germany to Netherlands. The product arrived at their place but I never got my money back even though i wrote several mails an... See more

The product is unfortunately of bad quality. It also damages the hair and is not worth the price. Depending on where you live, you have to pay the return shipping cost of €25 yourself and first explai... See more

Same as everyone else, I'm still waiting for my Pro Wavy Curler. Ordered on Nov. 2nd, it's the 26th and still nothing. I just ordered a TYMO wavy curler and will arrive tomorrow, TOMORROW! IF I ever... See more

Despite sending many emails to the company about returning their appalling waver, they have still not responded. I have also noticed two separate payments taken from my account !! This website i... See more

The Wavy Pro Waver I bought has an electrical fault and broke on first use. Wavy Amsterdam have been incredibly slow to respond, eventually saying I need to pay for return postage to Amsterdam contrar... See more

Do not buy this product!!! It arrived damaged and the customer service is none existent (they do not reply to your emails) you'll end up with cheap looking, damaged product and no money! Terrible expe... See more

Ordered this product 23rd October 2025, have contacted the company x4 only to receive the automated response. Makes me wonder if they actually have a customer service as it seems non existent. Stil... See more

Their mermaid waver is a badly made product that burnt my hair. After a number of emails demanding an address to return the product for a refund, they finally send me one I send the product back... See more

BEWARE OF SCAM! I have requested a return the day my order arrived. I have paid for the return costs and have tried contacting them multiple times through email and instagram as the product arrived at... See more

I ordered a wavy pro on November 5th, order number 7649 and have still not received it. I have sent multiple emails to support and hi @wavy-amsterdam.com and have heard nothing back. Very disappointi... See more

I.ordered a product on Jan 2nd 2026 and still have not received it. I have not received an answer from them when I contacted them twice either. I have asked for a refund, but my request has remained u... See more

I placed an order over a month ago and have been trying to contact the company through email to resolve. I have not heard back from them and my card has been charged for the item. I have just filed... See more

Ordered my item on 19/10/25 and got an email to say it was shipped . Still not here and no reply other than an automated email when I enquired as to what the delay was . Tracking saying it has arrived... See more

Live in Ireland and ordered from Wavy in November. Am yet to receive the product which was supposed to be a Christmas present for my friend. Had to get her something else. Have emailed Wavy and no res... See more

Ordered a two barrel wavy Amsterdam in November ,never received order despite my emailing them many times .This company are dishonest scammers .Dont order from them

I ordered the product and paid for it but have never received it. I’ve tried contacting the company but never receive a response to my emails only an automated response that my message has been recei... See more

The product never arrived. They never answered a single email and then disputed the transaction when I went to get my money back from Visa. This company is a complete scam.

The product shown on the website and social media videos isn’t the same as what is for sale, which feels misleading. It took a long time to arrive, and the ion light doesn’t turn on—customer service c... See more

18 days nothing recieved. Was sent automated email to say my 'shipping protection' had shipped. Erm... Then told my product was on the way but no tracking sent. No reply from customer service. Clearly... See more

Ordered. Was told it had been shipped. It never arrived. Emailed over five times. No response. I wish I’d read the reviews before I ordered. Customer service is non-existent.

I ordered the product in Oct. 29 Order Number 6520 and have not received it...I have written several emails and no response. I honestly wanted to try the product...but now all I want is my money back... See more

Scam. My product worked only once, and despite multiple emails and messages on Instagram, I have never received any response from them.

Still waiting for the package, a tracking link that works and 3 x enquires being responded to. It’s been 2 weeks. Seems like a scam to me. They also had no issues taking the money of out my account.... See more

Placed the order on 12 Oct and I haven’t received my order yet as of today 30 Oct. Emailed them through customer service with no response. I am not sure what is happening. Starting to feel like a scam... See more

Item was not recieved. It was ordered and paid for at the start of December. I contacted the company and have yet to receive any response. Do not order from this company