WP Rocket Reviews 2,802

Adriana provided excellent support with WP Rocket. She responded quickly, explained everything clearly, and guided me through the right fixes step by step. Everything is working smoothly now and the r... See more

Mirna went above and beyond to help me. I'm trying to do some high-level, unsupported cache building and she not only pointed me to the development docs that I need to figure it out, she clearly per... See more

WP Rocket has been outstanding. Their support team responds fast, follows through, and actually solves problems. With so many moving parts—caching, CDNs, servers, browsers—it takes real expertise to k... See more

In a world full of tools designed to take your payment and disappear, WP Rocket truly stands out. The plugin delivers exactly what it promises, and the support team is responsive, knowledgeable, and g... See more

I don’t usually leave reviews, but in this case it’s absolutely worth it. WP Rocket works perfectly and delivers exactly what it promises. The quality of the work behind this plugin is outstand... See more

We've been using WP Rocket for years and haven't even considered another caching plugin. It's a total game-changer and truly a "Swiss army knife" for WordPress performance. We love how it just works r... See more

Been using for 5+ years. Too many plugins / saas brands are absent when it comes to automated billing issues, or support. WP Rocket it the opposite: help roll back accidental billing, immediate suppor... See more

I bought WP Rocket after being bombarded by countless messages, videos, and reviews telling me how “brilliant,” “simple,” and “plug-and-play” it supposedly is. Reality check: it’s been a complete... See more

This is the best cache plugin available—I’ve tried almost everything! Even heavy websites, when configured correctly, show a massive performance boost. If you’re unsure how to set it up, the support t... See more

Customer service is 1st class, yesterday I received an email from Suzan & Johan at Rocket with questions to help her solve some issues I had been having. She informed me every time an issue was solved... See more

WPRocket - rocks! I have used other caching plugins but all of them destroyed my site completly - also well-known plugins. Only WPRocket did the great job without destroying my site pages.... See more

I can’t say enough good things about the support I received from Romain at WP Rocket. I managed to mess up my settings and completely broke my site. I was stressed and worried I had made a huge... See more

Huge price hike this year. The WP plugin itself is great, loved it, but this year decided to go full on crazy with the new pricing. I do get it, developers are expensive, but Wordpress is a shrinking... See more

Great software, but rising prices every year, also for their paying customers (I am customer since 2019). Bad practice, I am happy that other WP companies do not behave the same as I had to close my... See more

Terrible price gouging. Ungrateful and unappreciative of long time customers. Shame. This is their response, to say it’s an moronic oxymoron is an understatement: From WP Rocket: “your lice... See more

We have been using and trusting WP Rocket for years. We will not renew, as we are very disappointed with their new prices. It feels like they don't care if they will lose their customers, so we are re... See more

The issue I had was fairly a basic one, it concerned proper tweaking of the tool. However, not being a technical person, I seeked support from WP Rocket. i received a same-day reply which explaine... See more

Hi, I have tried so hard to sign up to your affiliate program. That`s a pain in the neck! Great plugin ok but your affiliate partner system is asking pre-payment ( worldpay ) or an invitation code (... See more

I had a genuinely great experience. The service was fast, polite, and highly professional, and I appreciated the clear communication at every step. My request was handled with care and attention, and... See more

I've had WP Rocket for years and years, and hands-down the best part about it is the support team. My latest interaction was with Joseph. I was trying to change some delay Javascript exclusion rules,... See more

This is the 5th consecutive year with WPRocket as an agency but we will have to transition away because of their pricing policy. We chose them only for the Infinite plan and ability to use accros all... See more

I’ve been using WP Rocket for years and was always happy with it – until now. Their recent change from unlimited websites to only 500 and 100 sites feels completely unfair, especially since the pr... See more

Very poor customer service. I accidentally entered the wrong email address during checkout and contacted support immediately. More than 48 hours have passed, and I still haven’t received any response... See more

IMPROPER PRICE INCREASINGS!!! More than 100% price increase That's unacceptable. From renewal price of 239, and what i see instead of renew the service for 239 for a year its $479.20 instead!... See more

It seems that Microsoft has taken over the business of the commercial department of WPRocket (WP Media, 4 rue de la République 69001 LYON 1ER FRANCE). SHAMELESS PRICE INCREASES! Without offering... See more

Pretty disgruntled with WP Rocket. Bought an infinite license in good faith, went to renew said license to find they'd changed that to a tiered license and my price had gone up for pleasure. The tier... See more

I suddenly experienced very bad loading issues with my wordpress website. My theme support refused to help (even though I believe the issue is caused by the way the theme works). That's why I decided... See more

The plugin works really well and delivers great performance improvements. However, it's disappointing to see that the price of the Unlimited license has more than doubled in just one year. It’s a grea... See more

I had a big technical issue with my website cityxee.com and WP Rocket and Rocket CDN. My normal web support could not solve the issue alone, som I contacted WP Rocket support. They were a tremendo... See more

They were incredibly responsive, patient, and knowledgeable every step of the way. She took the time to explain everything clearly, making sure I fully understood the solution. It’s rare to get such a... See more

I tried many times to learn what I needed to do, as a novice, to make both my site and my hosting company ready for allowing the unused-css option work properly. One of the reps, stepped up, recognizi... See more

Emmanuel provided outstanding support from start to finish. He was clear, efficient, and highly professional. He quickly resolved an issue with a blocked license and did so with great care and speed.... See more

WP Rocket is amazing! Anyone that knows SEO, Website UX/UI, and CRO knows how valuable a fast website experience can be, and WP Rocket makes that process super simple and achievable for all WordPress... See more

WP Rocket offers fantastic and quick support. We've had various issues with cache, and not only were they on top of it, they provided guidance and an even better solution that increased our page speed... See more

I switched from the Litespeed plugin, which, despite very good hosting (WPX premium Litespeed server), was no longer functioning properly and, after hours of testing and trying, seemed impossible... See more

This plugin is really easy to use and requires almost no settings. In case you run into problems, you can look at the extensive documentation online or get one of the techs on email support. They se... See more

Great Plugin with excellent service. We've been using the WP Rocket plugin for years already and were facing some minor issues. However, the support team provided us with an individual solution within... See more

Over the years, we’ve seen continuous improvements and new features that have made our websites faster and easier to manage. The plugin just works — simple, effective, and powerful. Recently, as... See more

Johan spent the time to dig deep and deeply diagnose a thorny issue with minification, pointing me in the right direction so I can fix the problem on my end. It's rare to get this kind of attention fr... See more

I’ve been using WP Rocket for years – solid product, reliable, easy to deploy across dozens of client websites. But their recent move is a slap in the face. They discontinued the "Infinite" licens... See more

There are so many options on WP Rocket it can be tough to navigate. The customer desired custom fonts and they were not displaying when logged out because we had "remove unused CSS" selected. The tech... See more

My clients and I have been using WP Rocket for years without any major problems. From simple websites to multilingual online shops, it usually runs smoothly and quietly in the background. If we want t... See more

Not only is their plugin amazing, the support team is awesome, too. I had contacted them for one of my website’s plugins to be added to the one-click exclusion list of “delay JavaScript”. I thought t... See more

The entire process was flawless -- from ordering the yearly subscription, to ordering, installing and implementing the Rocketcare. Just perfect! From my initial consultation with customer service t... See more

The plugin is great but the price increase is shady . You simply can not revoke an unlimited license without giving a heads-up months in advance (instead of 14 days). That is not a regular price incre... See more