Cycle Revolution Reviews 1,323

We bought my wife’s bike from Cycle Revolution and they were excellent in terms of customer service and advice from start to finish. John helped find the perfect bike and assisted with buying th... See more

My son and I popped into the store in Norwich oafter his Giant Talon back wheel locked up and had lose parts in it, on the off chance someone could advise us what is wrong, James kindly took a look at... See more

Just bought an Amflow pro carbon both Alex and Josh were very knowledgeable and were able to answer all the questions that I asked The sales process was pressure free making the decision process... See more

Recently we were looking to buy our first two E bikes and went to cycle revolution in Norwich. We talked through our requirements with Csaba who was great, he walked us through different options ou... See more

I wanted a pair of Favero Assioma Pro MX-2 pedals and Cycle Revolution were one of the cheapest sites on the internet. There were no hidden extra charges and the estimated delivery time of 19 days... See more

Poor postage prices that are totally unacceptable and inflexible and no help from customer services. £4.99 postage for an item weighing 6 grams and could easily have been delivered using an envelope a... See more

Just had my e-bike serviced—same-day turnaround—and they also helped resolve an issue with the app not unlocking the bike (turned out it just needed to be reinstalled). I always take my bikes here... See more

I went to store for a small component for my Giant Trance. The part in question was £3.50 but the service I got was as if I was spending £3.5k on a new bike. I was helped by Dave in store who h... See more

Incredible Cycle Service! Had a 22 year old Giant road bike serviced at Cycle Revolution. Couldn't believe how good a job they did. It looked like it did the day we bought it back in 2003. OK, so we... See more

I purchased a bike through cycle-to-work. I was originally trying to by elsewhere but had issues, compounded by the fact the company issuing the voucher dragged their heels and it went out of stock.... See more

Had a great experience buying a new ladies bike with the help and guidance of James. Needed help editing the choice down to suit our budget and end use which James did as well as highlighting the ben... See more

Took two bikes in for their first service, only had them 14 years, oops, these people were absolutely brilliant, talked me through what they would do and what might be needed, when they had the bikes... See more

The guys at Cycle Revolution are so helpful, friendly and knowledgable. My two Sons and I have been going there for bikes, accessories and servicing for the last 20+ years and wouldn’t go anywhere els... See more

On Friday I got a puncture part way through a whole day ride around Norwich and I didn't have my tubeless plugs/bacon strips with me! I realised that the CR shop was a 2 minute walk away so went... See more

Excellent. I bought a power meter and had some questions before I purchased. Used the chat feature and got a very quick response which ultimately gave me the confidence to put the order in which was d... See more

An order was placed and payment made for a speedy delivery. At the time of ordering we were notified that delivery would be within three days. 12 days after the order date, nothing had been deliv... See more

Very knowledgable, honest, helpful and understanding of budget versus quality requirements. Never felt like I was being ‘sold’ the bike or pushed to buy more expensive equipment. Have used Cycle Revol... See more

Absolute Joke. Ordered Giant Talon E 29er online on 28th May with website stating Immediate Collection available at Ipswich branch between 9am and 5:30pm. Booked a day off for 30th May to collect awai... See more

I’ve never used this company before so I was a little wary but I received the item in a couple of days and price was excellent. Can’t fault the service I received and would recommend anyone who hasn’t... See more

Booked my 13 year old bike in for a long overdue service at the Colchester branch. They were professional the whole way through, kept me updated and worked hard to bring my costs down. I now have a bi... See more

Unfortunately, I must say with regret that the bicycle arrived to me damaged – the rear derailleur is bent. I don’t know if this happened during transport, and I am not blaming anyone. I work awa... See more

Answered all my questions. Explained all the options and gave me suggestions as to which electric bike was suitable. They changed the tyres and put sealant in the inner tubes to help prevent punctur... See more

Thank you for building my bike it looks great. It will help make my cycling more enjoyable and allow to ride for much longer on those trails. Big appreciation to cycle revolution.

Great service from Anton at Cambridge Giant, no pressure, good deal, everything done on time for bike collection. Will definitely be using them for on going service and purchase.

Knowledgeable, friendly, helpful staff who love what they do. I wouldn't hesitate to recommend these guys and wouldn't go anywhere else for any bike needs in the future.

Bike Service & puncture repair carried out without any issues and at a fair price. No 2+ week delays booking work in either, very speedy. Very pleased with the service and would recommend.

They will take your money and that's it they do t want to know after that,I spent t£6400 on a 2023 giant trance elite +1.had a few problems with it from the go.now the motors blown and I can't turne... See more

I'm a newbie to riding.. The Danny and the guys at Cycle Revolution couldn't have been more helpful! Helpful and fantastic service all round...

I bought a Favero powermeter on-line; pricing was competitive and the team responded to my two questions within minutes. Delivery was faster than expected (regular delivery) - I placed the order Thurs... See more

Josh was very patient and explained everything to me whilst setting up my new bike so that it was ready to go as soon as I left the store.

Wasn't pressured in any way to buy the bike. John was so helpful, answered all of our questions however silly they were! Even pick up day he couldn't of been more helpful. Thank you 😊.

Excellent service! Competitively priced products. Exceeded the delivery schedule and kept up to date throughout. Would definitely use again.

Great service from friendly knowledgeable staff with a good amount of enthusiasm. I recommend the service these guys provide to anyone.

Great shopping experience. Had the product i was looking for. I emailed and got a reply quickly and answered my question. The item was delivered quickly and well packaged.

Bought a trance elite fro. Them 37 days ago had problems with the motor ,first lights went of the ride dash,then stopped.. it started back up again the when I was home I could smell burning ,took bik... See more

The guys at Cycle Revolution Ipswich really took their time to explain the pros and cons of the bikes in my price range. They know their stuff and will ship there again. Highly recommend

From making my purchase online through to my new bike being delivered, Cycle Revolution were excellent. Customer service where polite and very helpful. Highly recommended.

Genuinley great family service worth travelling for , even after a few small issies which got sorted quickly and politely , which in my book is actual after sales service and more important , well don... See more

Booking of a service was very easy, always polite and helpful. Service was a very good standard and efficient.

Fantastic service from Stuart! Couldn't be more helpful. Will be back soon! :)

Arranging the service was a breeze, with staff consistently courteous and supportive. The quality of the service was excellent and carried out with efficiency.

Started to look to purchase a road bike beginning of March. Various different online all having different issues ie size colour type of bike i wanted , eventually found this company and started t... See more

Great customer service. Proactively rang me to ensure I got my item in time.

Found the products I was after at a competitive price and fast delivery. Everything went to plan. 5 Stars

The assistant I dealt with was very helpful and knowledgeable. The price was good also.

Always love working with Dano, great knowledge and amazing service.

Great service at a great price point. Highly recommended 👍

1st class service from order to delivery Thanks

Super helpful staff and also very knowledgable.