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Flightright Reviews 3,730

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers highlight the excellent service provided and appreciate the company's handling of claims. Consumers are pleased with the positive outcomes regarding refunds and the effectiveness of the customer service team. Many reviewers were initially unsure about receiving compensation but were ultimately successful with the company's assistance. People appreciate the clear communication and regular updates throughout the process. The company is persistent in pursuing legitimate claims, even when airlines initially reject them. Consumers found the service reliable and effective in securing compensation, especially when airlines were uncooperative. Reviewers highly recommend the company for its professionalism and dedication to fighting for customer rights.

Based on these reviews

Rated 5 out of 5 stars

My flight was rescheduled and I had to stay at a hotel. I wasn't sure if I could get compensated but still tried with Flightright. It was not complicated, several emails back and forth, then I got my... See more

Company replied

Rated 5 out of 5 stars

I received my payout about a year later, but without Flightright, I likely wouldn’t have received anything at all. I tried contacting the airline myself several times, but there was no real accounta... See more

Company replied

Rated 5 out of 5 stars

My son advised me to use Flight right after my return flight was delayed over 3 hours. Whilst travelling home on the train from the airport, I completed the application form with relevant documents an... See more

Company replied

Rated 5 out of 5 stars

Lufthansa refused to compensate us at all, even though we arrived a day late, and had to pay for an unplanned overnight hotel stay. Found Flightright online and they got the airline to pay a fair amou... See more

Rated 5 out of 5 stars

Airline cancelled within hours with no explanation and just booked us another flight two days later, we took another flight and the airline refused to compensate for anything, not even the compensat... See more

Rated 5 out of 5 stars

-Persistent when they know the claim is legitimate. - Highly reponsive and clear communication - Professional approach. This case took a year+ to resolve due to a small error in the itinerary da... See more

Rated 5 out of 5 stars

I never thought anything would come from my claim after a cancelled flight which apparently wasn’t the airline’s fault. I submitted a claim through Flightright on the off chance they could do somethin... See more

Company replied

Rated 1 out of 5 stars

Almost five years ago I contacted Flightright. I heard barely anything, and I chased and chased. Multiple emails were ignored, my complaint was ignored, and now - almost five years later - I've rece... See more

Company replied

Rated 5 out of 5 stars

The web interface is user friendly. Submitting the information was easy. Email acknowledgements and replies were prompt and helpful. The entire process took less than two weeks. Keep up the good work!... See more

Company replied

Rated 5 out of 5 stars

Flightright has given me encouragement and hope to wait for positive results particularly my refund for my canceled flight 3 years ago. They have provided me with regular updates regarding my case.... See more

Rated 5 out of 5 stars

The whole process to get compensation for a canceled flight was so easy. It took quite some time to see the result because court systems don't move very fast but they kept me updated often throughout... See more

Company replied

Rated 5 out of 5 stars

I was not aware i could claim for my flight problem with an airline until Flightright emailed me and informed me that they could get compensation for the inconvenience caused to me with the airline... See more

Company replied

Rated 5 out of 5 stars

On August 20th, my flight from San Francisco was delayed by 4 hours, causing us to miss our connection in London to return to Italy. The airline rebooked us on a flight from London to Milan, making... See more

Rated 5 out of 5 stars

They always followed up and updated me about the progress. The process took quite a few months but I din't really need to do anything other than share the flights details etc. The last step of asking... See more

Rated 5 out of 5 stars

I initially thought you never know! I bit the bullet as had nothing to lose. I submitted all docs during the issue. Took few minutes only. After that it was smooth sailing because what stood out was t... See more

Rated 5 out of 5 stars

We missed our connection in Rome and had to get new tickets. Our daughter heard of some companies who act on your behalf trying to get the compensation. So we came across Flightright, and decided to... See more

Rated 5 out of 5 stars

I initially tried to receive the compensation directly from Lufthansa who played the "weather" card, even though they had alternative options to get the passengers to destination sooner. When I rece... See more

Rated 5 out of 5 stars

Apart from the long process which is understandable, my experience was perfect. Constant updates on what status your case is in, and actually defending a case that we didn't think could be made. It's... See more

Rated 5 out of 5 stars

Once I heard about FlightRight didn't have faith and believe that it's getting somewhere! But as soon as I submitted my documents, communication started and although it took a bit long(not their fault... See more

Company replied

Rated 5 out of 5 stars

I successfully received my flight compensation through Flightright. The process took around 10 months, but the money finally came through. At first, I was skeptical and thought I might not get anythin... See more

Rated 1 out of 5 stars

I submitted a clear case of a 48-hour delay and involuntary downgrade, booked through Aegean Airlines (operated by Lufthansa) back in December 2024. They took 9 months to get back to me. No... See more

Rated 2 out of 5 stars

As per the case ID and the company's update, the payment was made on 19-Aug which for some account setup in Paypal couldn't be processed. And now it's been 3.5 weeks of following up, and Flightright i... See more

Rated 4 out of 5 stars

I experienced a 24hr flight delay in July 2024 when I was travelling from Italy to Harare. I came across Flightright who alleged they could claim compensation on my behalf. I was a bit a skeptical but... See more

Rated 1 out of 5 stars

Wrote a previous review. Got in touch because of the review and ghosted again!! Very very unprofessional They supposedly stopped looking into my account despite me closing my last claim and reopen... See more

Rated 1 out of 5 stars

Was emailed by Ana-Mihaela Krznaric I was going to get a call today 23/10 on behalf of my dad's compensation claim agreed UK 2pm, after seeing my 1 star review previously, BUT have they called me N... See more

Rated 2 out of 5 stars

Flightright helped me win compensation against Wizz Air and promised 230.09 €. However, only 189 € arrived in my account. My bank charges only 2.5 € fee, yet 40 € is missing. I emailed them 3 time... See more

Rated 1 out of 5 stars

We had some big problems with Avianca. This company helped us and was in communication with us constantly. I then received an email from Avianca saying that they reimbursed money for us directly to th... See more

Rated 1 out of 5 stars

Still waiting for my €800 compensation – no response for over 2 weeks I used FlightRight to claim compensation for a cancelled Wizz Air flight to Romania. After several emails and submitting al... See more

Rated 5 out of 5 stars

I had a flight delayed more than 5 hours, and I tried numerous other compensation services, none of them managed to take the case all the way or properly fight it. Some stopped midway, others si... See more

Company replied

Rated 5 out of 5 stars

I had a one-day flight delay with Lufthansa, and the airline denied my compensation request. Flightright handled everything professionally, kept me updated throughout the process, and after some time,... See more

Rated 5 out of 5 stars

We did not expect any compensation for the flight disruption. After several emails from Flightright we double check it's legitimacy and were surprised at the positive reviews. So we took a chance.... See more

Company replied

Rated 1 out of 5 stars

FR4174271 Cost me 192,78 EUR. You did nothing. Check email I sent 31 July. Previous review: The airline compensated me directly without any action from Flightright, yet Flightright... See more

Company replied

Rated 5 out of 5 stars

Flightright helped me acquire the delay entitlements from an airline (Transavia) that refused to pay. Apparently, European airlines frequently boycott payments to their passengers. Very easy to app... See more

Rated 5 out of 5 stars

After my flight was delayed and I missed my connection, the airline refused to compensate me, giving a vague and unconvincing excuse. I decided to try Flightright, and I’m so glad I did. The proc... See more

Rated 5 out of 5 stars

Great experience. I applied for compensation myself on the airline company but they refused to pay it. Having nothing to lose, I tried Flighright and I am so happy I did! Constant updates, extremely s... See more

Rated 5 out of 5 stars

Hello. I would like to thank you very much for your help in obtaining compensation. I must admit, I am impressed with your effectiveness and the way you handled it. I felt informed. Without any r... See more

Company replied

Rated 2 out of 5 stars

Had a Ryanair delay for many hours where they ended up switching aircraft and the captain saying there was a technical issue with the previous aircraft. Tried to claim via RyanAir and was told it was... See more

Rated 5 out of 5 stars

Flightright, what an amazing organization. From somebody in the airplane we found out about your organization and after a horrible experience of a certain airline, we have contacted Flightright... See more

Rated 5 out of 5 stars

About a month after my flight on Iberia was canceled, I engaged Flightright to help me recover my 600 Euro restitution. It took me about 20 minutes to complete the necessary paperwork and Flightright... See more

Company replied

Rated 4 out of 5 stars

Flightright represented us excellently in a class action lawsuit against Condor and without their support we would not have received any compensation. Now, after 3 years, we have received 50% of our c... See more

Rated 5 out of 5 stars

Last November, Lufthansa canceled a flight from Rio de Janeiro to Frankfurt for 12 hours. Moreover, without an explanation as to why the flight was delayed. I did not receive a response to my requests... See more

Company replied

Rated 5 out of 5 stars

Honestly I had no hopes of a refund but I just raised a case with flightright and let luck takes it course. Little idea that flight right was a professional batch of people fighting on my behalf. They... See more


Company details

  1. Legal Services

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Rated 5 out of 5 stars

My experience was excellent

My experience was excellent. In early January, I flew from Bucharest to Bologna and the plane arrived at its destination more than three hours late. I asked FlightRight to assist me with my compensation claim and in about a month I had a transfer to my bank account. I didn't have to do anything else.

January 3, 2026
Rated 5 out of 5 stars

It was easy,

It was easy,
It was fast
Fantastic

January 5, 2026
Flightright logo

Reply from Flightright

Hello Lusine Sargsyan,

Thank you very much for your positive review! We are delighted to hear that everything was smooth and that you were satisfied with our service. Wishing you a punctual and carefree next journey!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

very fast!!

very fast!!

February 11, 2026
Flightright logo

Reply from Flightright

Hello Kirstin Grosskopf,

Thank you very much for your positive review! It is great to hear that everything worked smoothly and you were satisfied with our service. Wishing you a timely and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very good communication

Very good communication. Clear instructions. Highly recommend.

February 11, 2026
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Reply from Flightright

Hello Stephen Dunne,

Thank you for your kind words – we truly appreciate your feedback. We are delighted that we could assist you and that everything met your expectations.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Easy and successful!

Easy and successful!

February 4, 2026
Flightright logo

Reply from Flightright

Hello Oleg Gridenco,

Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

We would like tThank You for Your Dedicated Support and Successful Case Resolutiono express our sincere…

We would like to express our sincere gratitude and appreciation for your work.

Although the case lasted nearly two years, you never gave up and represented us with persistence throughout the entire process. We were traveling with three children, and due to a flight delay of more than 8 hours, we were forced to return to a nearby town to rest, then set out again in the early hours of the morning, arriving in Cyprus extremely tired. In addition, we had to pay for an extra night of accommodation that we were unable to use because of the delay.

We truly value that you stood by us the whole time, took all the necessary steps, and ultimately succeeded in obtaining compensation on our behalf. Your perseverance, fairness, and professionalism are exemplary.

We are very thankful for your work and your assistance.

February 10, 2026
Flightright logo

Reply from Flightright

Hello Szabo Efraim,

Thank you very much for taking the time to write such a positive review. We are delighted to hear that you were satisfied with our service and that we could support you throughout this challenging process. We wish you a smooth and worry-free journey next time!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Worth the wait

Had to wait 3 years! But eventually got my money back for an EasyJet flight which we were stuck on the ground for 2hours! And delayed for more than 3

February 5, 2026
Rated 5 out of 5 stars

Very fast and professionally done work

Very fast and professionally done work

February 5, 2026
Flightright logo

Reply from Flightright

Hello Marjan Joscak,

Thank you very much for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

these people will get the job done.

slayed the house boots down

February 10, 2026
Flightright logo

Reply from Flightright

Hello markomih,

Thank you very much for your kind words – we truly appreciate your feedback. We are very pleased that we could assist you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Got the money back

Got my money back, clear process and communication from them. Really efficient experience

February 1, 2026
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Reply from Flightright

Hello Michael Francalanci,

Thank you very much for your positive review! It's great to hear that the process was clear and efficient, and that you received your money back smoothly. We look forward to assisting you with any future flight-related issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great service

After I filed my claim to AirFrance and was rejected I used flightright and got my money in less than six weeks. They kept me updated about the progress regularly. Really happy with the service.
And really unhappy with the way I was originally treated by AirFrance.

February 3, 2026
Flightright logo

Reply from Flightright

Hello Herr HARTUNG,

Thank you very much for your kind words and the great review! It's wonderful to hear that we could help you with your claim and keep you updated throughout the process. We’re glad you’re happy with our service and appreciate you sharing your experience.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Excellent every time

February 1, 2026
Flightright logo

Reply from Flightright

Hello Caroline Vains,

Thank you for taking the time to leave such a great review. We are delighted to hear that you have had an excellent experience every time. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very helpful in getting a refund for a…

Very helpful in getting a refund for a delayed flight

February 5, 2026
Flightright logo

Reply from Flightright

Hello Samuele Delpozzi,

Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very good service

2nd time contacting flightright. All the times successful! Very happy with my choice

February 2, 2026
Flightright logo

Reply from Flightright

Hello Ipek,

Thank you very much for your positive review! We are delighted to hear that everything went smoothly and that you were happy with our service. Here’s to a punctual and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Highly recommended

The case was resolved professionally and we received the compensation very fast.

February 3, 2026
Flightright logo

Reply from Flightright

Hello Daniel F.,

Thank you for your positive review! We are glad to hear that everything went smoothly and that you were satisfied with our service. Wishing you a punctual and worry-free next journey!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

I am very delighted and overwhelmed for…

I am very delighted and overwhelmed for the help you did to me. Definitely I’ll refer to my friends whenever they need you. Thankyou so much for your help.

February 4, 2026
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Reply from Flightright

Hello Dedeepya Padakanti,

Thank you very much for your kind words and the wonderful review! We're glad to hear that we could assist you with your flight issue. We look forward to supporting you again in the future with any flight difficulties.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great service!

Great service!

February 4, 2026
Flightright logo

Reply from Flightright

Hello Igor Shraibman,

Thank you for taking the time to leave a great review! We are very happy to hear that you were satisfied with our service. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

I was skeptical on the outcome of my claim

Very efficient and keeping an up to date progress report on dispute handling.

October 11, 2025
Flightright logo

Reply from Flightright

Hello Leslie Spiteri #,

Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Easy to apply.

February 3, 2026
Flightright logo

Reply from Flightright

Hello customer,

Thank you for your positive feedback! We're glad to hear that the application process was easy for you. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

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