An unfortunate coincidence of timing during checkout led to me not being able to receive my chosen headphones for quite some time. While we were sorting it out, Alan and the team were - as alway... See more
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Review summary
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Company details
Written by the company
Headphones.com is the world's best headphone and home audio store and an authorized dealer for Focal, Audeze, Meze, Astell & Kern, iFi, Chord, Audioquest, Mr Speakers, Hifiman, Audio Technica, SPL, Naim, Empire Ears, 64 Audio, Beyerdynamic, Cayin, Grado, Mytek and Stax
365-Day Returns
Written by the company

- The only headphone store with 365-Day Returns
- We believe that you deserve the perfect headphones and 30-days just isn't enough, which is why we offer 365-Day returns on your purchase! Some restrictions do apply. For further information, read our full policy here https://www.headphones.com/pages/365-day-returns
Fast & Free Same-Day Shipping
Free same-day shipping for all in stock items
Contact info
Portland, United States
- [email protected]
- www.headphones.com
Replied to 28% of negative reviews
Typically replies within 1 week
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Fast delivery and good packaging
Fast delivery and good packaging. My only concern was when I first wanted to purchase. I didn't catch only members could purchase this clearance item. Kind of a bummer I felt. Anyway I had to wait tell members only was over. I ended up getting it at a better price. So I reckon I have nothing to complain about right. So I won't. Good sale.
First IEM
Been looking to update my daily driver for a while and stumbled here to find a lot of great options outside of mainstream companies.
Cover for Q15 dac
I have a cover on my Q15 dac now but I wanted a back up at a sale price. The cost of imported audio & related accessories has gotten insane. The cover was on sale so it was a no-brainer. It's a decent leather cover and it fits the Q15 like a glove. Ship'd fast and packed in a box. Excellent service.
Great price, good service.
Great price, availability and quick delivery even overseas. Supported by a great YouTube channel for advice and reviews.
Got my headphones in perfect condition.
Moondrop Lan
I just purchased the Moondrop Lan earbuds. I would recommend these earbuds to anyone, based on the performance to cost ratio.
10 of 10 .
All was fine from chat with your team to ask information about the product, to the delivery time and product condition.
One of the best headphone/audio websites!
Tremendous sales at times on great products. Fairly quick shipping and delivery. Very helpful chat/correspondence if needed as well.
Great selection and great prices
Great selection and great prices. Also I had a question and it was on the weekend. I decided to send a message and before I could finish typing someone was helping me. I look forward to doing business with Headphones.com...
The company is very communicative…
The company is very communicative throughout the shipping process. We all compulsively check the tracking when we order a new toy, and the updates at least partially alleviate that impulse. I also appreciated their follow-ups and genuine interest in building a customer-centric experience.
Insane deal on the Sennheiser accentum…
Insane deal on the Sennheiser accentum plus headphones and quick shipping.
terrible first time experience
bought an open-box topping g5, website said it was in good condition. dead on arrival! i doubt theres a QA on those used products
Great Customer Service!
Headphones.com has great products and more importantly, great service. I have been impressed in every transaction I've done with them. Keep it up, guys!
CRINEAR DAYBRAKE…
I purchased a pair of CRINEAR DAYBRAKE IN-EAR HEADPHONES. The I formation provided was spot on. The purchasing process was easy and thr shipment was fast. No issues once received. Product is excellent.
This is second purchase from your…
This is second purchase from your company. The first was the Focal Bathys and now the IFi xCan. Pleased with both products and the speed of the delivery.
Love working with Headphones.com and I…
Love working with Headphones.com and I feel they are advancing the hobby and best regards to all the staff, leadership, reviewers there etc
Great experience and knowledge!
Great experience and the wealth of knowledge from the reviews and comparisons done by the expert staff really helped me make an informed decision!
Still the best dealer in North America!
Arrived in perfect shape
Arrived in perfect shape. Box was very cool and fun to dive into! Headphones are excellent and beyond great sound!
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