KES Lighting & Home Reviews 2,035

Would definitely recommend this company. We ordered a beautiful Elstead table lamp at a great price. It arrived the next day. The only reason I give 4 stars is because the customer "chat" line... See more

Found the same light fitting across various retailers online but KES was by far the cheapest. Ordered Friday arrived on Monday so very pleased with the processing and delivery speed. There was a small... See more

Finding KES lighting website was a dream!! Choosing between all the beautiful options caused me a few sleepless nights!! Finding tasteful and affordable lighting with so many options, was like step... See more

We ordered a pair of outside lanterns to sit within our new Oak porch and are absolutely delighted with the lanterns. The ordering process was simple and the lanterns themselves somewhat of a bargain.... See more

A few months ago, I purchased the Endon Allegra 6 Light Semi Flush Ceiling Light in Bright Nickel with Clear Spiral Glass. It’s a beautiful piece and looks great in my living room. However, we’ve noti... See more

Beautiful light fitting, I was really impressed. It looks stunning in my bedroom, I'm really pleased I chose to buy from this company. The light fitting looks expensive although it was far from it, t... See more

Having decided on an outside light, KES Lighting was significantly cheaper than other suppliers offering the same item. Easy ordering process & really liked that the correct lightbulb was shown as a... See more

We are having to take KES lighting to court. Damaged goods arrived and they refused to send a replacement, simply because we werent ready to open box within 48 hours. They have absolutely no regard... See more

I had to wait till i moved house before i saw the full beauty of this light, i love it and out of the days looking at different lights im very happy i picked this 1. Glad my sister was here to screw a... See more

Great service from Carla Nunez! I have had three of these Art Deco metal and glass light fittings before from other suppliers so I know the problems with deliveries arriving with broken glass! In ligh... See more

I've been very impressed with KES Lighting & Home. The product selection is excellent and the pair of lights I bought arrived very well packaged and in perfect condition. Unfortunately, I made a mi... See more

Ordered a beautiful ceiling light and the service from start to finish has been perfect. Quality of product is absolutely outstanding cost for the light £241 same light on John Lewis £529!!!! De... See more

I would definitely recommend Kes Lighting . I have ordered a few different Elstead items from them and my most recent order was delivered within 24 hours which is really impressive. The light fitting... See more

Ordered a new crystal chandelier for a bedroom makeover. Quick despatch and delivery, excellent customer service and really competitive prices. Very happy with my purchase.Would happily recommend and... See more

Since renovating almost every light on our ceilings is from KES. Over the many years of buying from KES their quality & customer service is second to none! A huge thank you to Sharna for going above &... See more

Was expecting a 2-3 day delivery. It came the next day. Very quick turnaround from ordering to our stunning light arriving. Looks even better than I expected. I totally love it and such a good price t... See more

I would be very careful when buying from this company as they don't like to give refunds. Check their terms and conditions as they only want to give you a credit note if your don't like the goods th... See more

The service was very good and we were kept informed of progress. Order was dispatched much quicker than anticipated. The quality of the product is outstanding. This will now be a favourite website... See more

Apparently they are to be told about returns in 7 days and then 30 to return. I missed the 7 day alert to them but was within the 30 to return- although boxed and completely untouched resealable produ... See more

If I could give zero stars I would! Awful, arrogant customer service. Total scammers. Trading standards have been contacted as have my credit card company to do a charge back. AVOID!!! See other negat... See more

Appauling customer service from Reece and James. Dreadful returns policy, and costly to return items. Will never buy from here again, quality not great either. Will stick with Pooky there products are... See more

Order number: 200086806 Still waiting on a refund of £892.80 having initiated a return with them at the end of March (which did not get approved until 2 weeks later) and returned the items (brand... See more

Ordered wall lights and centre light. Initially only wall lights received but order status said both had been delivered. This was quickly rectified however one of the wall lights were damaged. I have... See more

Really unhappy with the KES customer service. Expensive magnified mirror with a light in it. Our electrician tried three different ways of powering it but none work. When we contacted KES they replied... See more

Awful company. Zero customer service, emails will go unanswered for weeks and you have to constantly chase. Received damaged lights, wanted to return and they made life as difficult as possible for me... See more

Bought two lights which arrived in perfectly packed box. We saved it stored safely away for the electrician to mount them. When the electrician came we found out both of the lights were completely sha... See more

Ordered 2 ceiling lights a month ago. Both missing the parts. Have been requesting to get the replacement but after sale service is poor and slow. Not giving any eta or update and not chasing suppl... See more

I recently purchased five of the Elstead Provence lights from Kes Lighting. Including lightbulbs the total amount came to £450. Upon opening the products I was flabbergasted to see that they look not... See more

I strongly advise against buying from this company. Their customer service is not only unhelpful but shockingly rude. When I received a defective item and reached out for support, I was met with di... See more

Sent me faulty products. When I requested a return (within 30 days) I was told this was outside the return window. Despite their being no time limit on goods that are not fit for purpose. I return... See more

Dreadful customer service, just interested in taking your money. Wasted enough of my time this week trying to deal with them - check out google reviews which seem a lot more realistic than those on he... See more

I purchased a set on 3 lights from KES Lighting, Once received I arrange the electrician to fit. I had 4 boxes 3 with light fittings and 1 with bulbs. Upon installation there was 1 bulb missing, I con... See more

Well what can I say, great prices, easy website to browse, great delivery through DPD and fantastic lights delivered in tact and looking great now they are up. Did scandi style bathroom and as I... See more

Ordered the light yesterday.. rang to see if they could get it delivered today, and was informed that I'd missed the cut off for delivery the following day, but they would do their best. Arrived first... See more

Delivery claimed to be 1-2 days. After a whole week I found out my order was only just being picked for dispatch! (there were no stock issues advised) ...waiting on delivery now - will update if /... See more

KES lighting offer a wide range of quality lighting from reputable brands. My favourite Astro is well priced and every time I order from KES, it arrives promptly, and is well packaged. They are my go-... See more

I ordered two exterior wall lights on Wednesday evening and they were delivered on Friday afternoon. I was kept informed of how the delivery was progressing from the outset. Amazing service! Thank you... See more

I returned the goods in person on 23 April. I chased for my part-exchange and refund and was advised on 29 April that the returns team had been on annual leave and they had a backlog t... See more

Website easy to navigate and provides oodles of useful information. KES Lighting has a wide range of products and at great prices, so I couldn’t be more pleased. Shipping was lightning fast and I love... See more

Purchased some Trimless Astro downlights for our kitchen and we needed them for the weekend as our plasterers were starting to skim on the Monday, Ian at KES was super helpful, checking the physical... See more

Great products at competitive prices. Would be 5 stars however one light arrived faulty and it took a while to receive the replacement which held the electrician up. Will be using again for more light... See more

The lights are as described and beautiful. Reasonable price, good communication. Fast, next day delivery and goods were well packaged. Found this company great to deal with and based on our experience... See more

One of the worst customer service experiences I’ve had. KES Lighting sent me a duplicate order due to their own mistake. I contacted them immediately to report it, expecting a simple and reasonable... See more

Very quick delivery, well packed as you would expect from a quality item. I called to check my delivery as it was split from two different suppliers & spoke to Reece who was very polite & helpful

We're really pleased with the light, it's very good quality metal and glass, and with a retro LED 'filament' type lamp fitted it looks lovely.  The packaging was very good, it's clear they wanted t... See more