Lights2go Reviews 4,811

Good quality item at a very reasonable price when compared to similar online. Very well packaged so the contents were well protected. No down sides but we are still waiting for the electrician/build... See more

I've been looking at similar light for about 2 months and finally went for these. They are gorgeous, pendant and 4 matching wall lights are beautiful. Delivered following week after order a d able to... See more

Fantastic service, delivered in 2 days a the lights are amazing quality. We found them on this site slightly cheaper than others so were dubious but could not be more pleased with the quality and spee... See more

Delighted with the four light fittings I recently bought from lights2go. They arrived days before I expected and extremely well packed. Can’t wait for the electrician to fit them

I ordered exterior wall lights which unfortunately were delayed by a week as a result of the manufacturer not sending them to their courier. After a week I was understandably concerned but having go... See more

I recently ordered 2 brass wall lights, style Radha. They arrived really quickly but one of them was faulty. I contacted Lights2go and Hannah dealt with my issue. I’m delighted to say that the pr... See more

I have used this company previously and very satisfied, so placed another order and once again they didn't let me down. Competitive price, well made product and well packed , delivered in good time .W... See more

Order came quickly, but unfortunately had a chip in the glass. I emailed and had a quick response and a new light fitting sent out. Plus a follow phone call. Excellent company with excellent communica... See more

Purchased ceiling light that was damaged in transit. Item returned and refund posted. Thank you to Ellie for care and attention. Recommended, buy with confidence. Things do go wrong, it’s how they’re... See more

Hi The whole ordering process was made very easy ~ Web site Receipt / E-mail for goods Delivery Excellent service 10/10 Note The only thing that would make a difference is ~ Handle with car... See more

Excellent service, shame DPD left £1500 worth of lights just inside my gates, not in my open porch. They did not even ring me to let me know despite me leaving my phone number on plain sight on my p... See more

I ordered a DAR lampshade but it didn’t suit the room. It is difficult buying on line knowing exactly how something might look. Lights2go were brilliant with returning the item and with refund. They s... See more

Most impressed with both the product and the service. My plaster wall lights arrived just three days after I had placed my order and, most importantly, they were exceptionally well packaged.

Good price , speedy delivery,BUT, item not as appeared online. Lamp shade shown and described as Charcoal but was pale grey. Sadly returned, though return process could be simplified.

Ordered a light in the sale. When it came I was delighted with it but a shade and a set of crystals were missing. It was dealt with very well. The replacement shade arrived after sometime ( due t... See more

Simply excellent; have ordered multiple times through them. Kind people, very reactive. I had ordered lights with a lead time of 4 months (yes they were exactly what we wanted), and then the manuf... See more

Ordered midday on the Friday and items arrived the following morning. Really was not expecting the delivery until the following week so really impressed with the super quick service and delivery! Orde... See more

Ordered a simple wall light (plus £6.99 delivery I believe), it was marked as dispatched very next day. Then no further contact or item arriving. Emailed twice and called left voicemail over the next... See more

On arrival one of the glass parts of our light turned out to be broken. One email and a follow up phone call resulted in a new part being sent out the same day ! Excellent customer service and a n... See more

I had to return some items after the free returns date window had expired. Lights 2 Go worked with me and gave me a credit and facilitate pickup of my package. The credit was issued promptly and repla... See more

There was a delay with my order, and I had to follow up a few times to get an update. I eventually spoke with a gentleman named David, who explained the situation clearly and was really understanding... See more

Purchased a Diyas Diyas IL30645 Chandelier. It looks great but I don't think I would buy one like this again! Issues (1) Missing Parts (10 x Crystal Strings) (2) Missing rings from crys... See more

At the moment we are giving a 2 star rating as we are waiting for Lights2Go to resolve a problem with the order. It’s taking a lot of time as they prefer to deal with the manufacturer and wait rathe... See more

UPDATE: Company contacted me to apologise for the poor customer service and sorted out replacement glass shades by courier which arrived as promised on the Monday morning. They are aware t... See more

Have now placed several orders, good quality items and good customer service. The only thing that has caught me out is not knowing my tracking number or courier and on both orders I’ve missed delivery... See more

We ordered a set of lamps that arrived within a reasonable time. When installing them, we broke one of them and ordered a replacement. We have been waiting for a month and sent multiple emails, and we... See more

Very helpful pre-purchase advice which meant they were the obvious company to buy from. There was a problem with one light but it was replaced without fuss. I will definitely return when we get around... See more

Delivered on time and undamaged. Bulbs arrived in the afternoon on the same day. Not fitted yet but have used company before without any problems so expect it will work.

Unfortunately the lights I received had a number of issues which were essentially due to the manufacturer having changed the style. Ryan went out of his way to try to resolve the problem and get me t... See more

What a fabulous customer services department. I had a slight issue with 2 of my chandelier shades and there was no hesitation in asking their supplier to replace them. I was so satisfied with how this... See more

Solid reliable transaction. Order placed, clear follow up emails around delivery and returns provided. Product arrived as described 2-3 days later. Already purchased a second item.

Fast efficient delivery but lamp shade squashed and unusable. Unfortunately didn’t open package within the specified timeframe. Contacted company but no response received. Would suggest that packaging... See more

Ordering was straightforward and delivery was quick. Unfortunately, one of the items was broken on arrival but this was fixed very quickly and a replacement item sent of the following day - things do... See more

Although we initially received the wrong light, a phone call to customer service soon put things right. Ellie wasvery pleasant and arranged for the correct light to be delivered and the wrong light to... See more

My side table lamps are beautiful, Look fantastic in my bedroom. Received them in three days from ordering. A very happy customer.

I was looking for a different type of light for our new bathroom and came across this website. There were some lovely fittings on there. I found a ceiling light that would go very well with the style... See more

I ordered the Endon Aaron 10 light pendant. Quick response to emails, parcel arrived after 1 week fully protected and not damaged as a result of being packaged really well! Great experience and would... See more

The light came and it didn't look like the photo. Its supposed to be antique nickel which the metal appeared to have a champagne colour and not matt grey. The glass looked like it should have had a li... See more