Debbie Govan

We placed an order for a Bosse double floor bed on 4th August with the website stating 7-21 days for delivery. We waited until it had been 20 days since the order was placed then contacted Kiddirooms via email and the contact us page on their website asking for an expected delivery date . No reply to either. I then waited until after the bank holiday (giving the benefit of the doubt) I email again no reply . I then used the contact us page again. No reply. I tried calling but it just rang.
The level of communication from the customer service is terrible. I wish I’d read the reviews and spent my money on a more trusted company.
I have tried contacting them again today via instagram and still waiting. We purchased this bed for our daughter who has a disability and the website made it seem so good. We just want to know when it will be delivered. Quick to take peoples money but not quick to reply to any sort of communication.

Fantastic service and completely personalised for my daughter. I had sent 2 different measurements by accident but was contacted straight away to check it was correct.
The headbands are beautiful and you can see a lot of effort has gone in to making them.
Will definitely use again.

Amazing customer service, fast delivery and good quality products. Definitely going to use muscle good again and recommend to others